Very easy to work with, work well done in a short amount of time! I was pleased with the end…read moreresult(-:

Karen was condescending and irritable with us throughout the entire session. I suspect it's because…read moreGoogle maps landed us somewhere completely different using the address we were given and we had trouble finding her house, which was not our fault. But this seems to have resulted in irritation with us for costing her time, which meant she charged $30 for taking measurements for a custom suit, but was too impatient and annoyed with us to measure the pants as well. (At first my husband indicated he wanted to just leave, as he was tired of the interaction. But when I heard the fee, which was a bit higher than I expected, I asked if we could please proceed to measure the pants since we're paying for the measurement session. And after a long, tense silence she said "you are paying for my time," and so we left.) I think it was reasonable for us to want a professional tailor to make sure we got a custom order right. Karen seemed so annoyed at us, and frankly quite disrespectful to our intelligence, that we regretted going to see her. I completed the suit measurements for my husband as best as I could at home, using the diagrams and pictures found online. At first I had planned to inquire about her availability for alterations if the suit we order needs some tweaks. But we will not be returning.

Service was fantastic! We came to buy a dress to attend a wedding and had a fantastic experience!…read moreService was very friendly and super helpful! Staff is very knowledgeable and I will definitely come back for all of my alteration needs

Okay the work is good. Its pricey though. Maybe all others are, as well? My biggest concern is…read moreavailability. They are closed on weekends! They don't open until 11 a.m. It is impossible to leave a phone message. AND, it took a couple of months to get the alternations completed, just shortening two pair of men's pants, no big deal, but I was told..."Its wedding season!" Bottom line? Good work, difficult to contact, can't even leave a message, high prices, closed on weekends. I'll look for somewhere else to go.

So happy this place exists in downtown Eugene! I took some work pants in to be hemmed, she did…read morethem perfectly - also took in my boyfriend's heavy duty work vest, she put in a new quality zipper and he was so pleased. The owner Celeste is so friendly and personable and fun. And! There is the cutest sweetest little dog greeter, Lila. It is worth a visit just to see her! The space is a delight - many uniquely designed fashionable creations to look at while you get your alterations taken care of. 100% recommend!! 5 stars!!!

TLDR: Do not expect a professional or respectful service at Arose Atelier with the owner, Celeste…read more She didn't finish my wedding dress, rescheduled every appointment, and threatened to take me to court when I asked for a partial discount for my unfinished dress. I brought my wedding dress in 11 weeks before my wedding. Eleven. We literally talked at the first fitting about how I'd have plentyyyy of time for any final adjustments. Celeste cancelled or rescheduled every single appointment the day of, usually just a couple hours before. And the appointments I did get to, my dress was never in the prior discussed state it was supposed to be in. For the first few reschedules, I honestly didn't give her any trouble. Stuff happens. But when she cancelled what was supposed to be my "final" fitting, I started to get anxious and frustrated. My wedding was in 3 weeks and I still hadn't seen my dress finished. About a week before my wedding, I even paid to get my hair professionally done for what was supposed to be the new "final fitting." While I'm literally sitting in the salon chair, Celeste texts me -- two hours before my appointment -- that my dress still isn't ready and she needs to reschedule. My wedding was in 9 days. I decided to show up anyway. My dress was obviously not done, but I talked to Celeste in person and straight up asked her to be honest with me about whether she could actually finish it, because I needed to find a backup if not. She insisted she could do it and told me to come back in a couple days. I believed her. Huge mistake. My last appointment was one week before the wedding. I walked in to Celeste still actively working on my dress. When I finally tried it on, it still didn't fit my chest. She claimed I had lost a "drastic amount of weight" in two weeks.... crazy excuse, and basically said there was nothing she could do, while I'm standing there crying in an unfinished dress. I paid part of the invoice and left, planning to ask for a partial refund after the wedding because I just needed to get out of there. Then, on my honeymoon, Celeste texted me asking for the remaining balance. I told her how disappointed I was and that I wanted to talk about being charged full price for a dress that was not finished. She insisted the dress was finished (after admitting at my last appointment it didn't fit), refused any kind of partial discount, and that's when she started threatening to take me to court, along with some incredibly unprofessional, rude and petty messages. There is so much more I want to say as this isn't even the half of it. If anyone wants details or has questions feel free to reach out. I have every text, screenshot, timestamp -- all of it. And if thats not enough, just take a peek at the other recent reviews on google. My email is launa_evans@yahoo.com.

I was lucky enough to be part of my nieces bridal dress shopping. Confession: I love Say Yes to the…read moreDress. Michelle was our sales person and she was attentive, knowledgeable and truly made our entire party feel welcome. She showed our bride to be several gorgeous options. I'm pretty sure that we will be Saying Yes to one of the Dresses. It's been many years since I had gone bridal shopping and I didn't know what to expect. We brought our own snacks and champagne and they even shared a little bar cart with us. They have many options to fit all budgets. I even saw a dress for less than $500. I al so happy that I got to share this special day with my family and I would highly recommend this shop to any bride.

Kendall was incredibly helpful in refining our understanding of what we wanted and providing…read morewonderful choices. Was a lovely experience.

These folks are awesome!! But if you want your repair done…read morequickly, you're SOL. They're easily 2- 3 weeks out, because they are about the only shoe repair shop in the area! There are a couple others like Burches and one in Springfield I guess, so Jim's is the best!

I was told that a resole of my boots would take 4-6 weeks and since they had a backlog they doubled…read morethe price from $100 to $200. This was in early April. I did not get my boots back for 5 months. 5 MONTHS. This was an incredibly time sensitive project I needed done and this place absolutely s*** the bed. I was hoping that they may be a good, local alternative to other boots repair options but unfortunately I cannot recommend that anybody use their services, in fact I insts that you do not.

Everyone I know that has gone to Linda doesn't regret it. I have seen her doing dresses there…read morebefore, but I can only speak to the shirts she's taken in for me, and several pairs of pants she has altered (in all ways imaginable). My shirts were double stitched and she replicated the double stitch with skill at a good price. Her turnaround time is very quick. I think she does contract work during the day so personal business is by appointment only. The business is run out of the basement of her house, so be warned!

Lilnda was a real sweetie when I took a pile of clothing the first time to get altered. getting…read moreahold of her is a second matter since you can't just walk in you have to call and make an appointment and what not. I tried taking some more clothing to her, but found out she isn't doing alterations right now due to some health problems. So you might look elsewhere until she's done. She is very reasonably priced however for when she's taking orders again. I've also taken some items to Natalia's Alterations in the 5th street market and she did another great job, although she does cost more. I wish Linda a speedy recovery.

I found my dress there on my trip to Oregon. I want to thank Roxy and the manager for helping me…read morefind my beautiful dress for our big day. Very kind and helpful! Thanks again!

I came with a large group of lovely opinionated ladies, while secure enough in my own I was…read moreslightly worried about the pressure a large group would bring. The minute I walked through the door I was welcomed by Marie (my stylist) and she did an amazing job of putting my nerves at ease. She was so helpful walking me through the different styles and finding something I felt comfortable in! Also was super great in bringing out my voice in the mix of opinions. I would recommend Marie and blush to anyone !

Joshua and Somi run a great business here. Why do I know their names? Because it's that good a…read morebusiness. I'm in a couple times a week with shirts for the laundry and I've really enjoyed getting to know this family. They take a personal interest in ensuring my laundry is done right. Very reasonable prices and reliable alterations and repairs too. I actually look forward to stopping in during my weekly errands. Super nice people, and I'm hoping to learn a little Korean too. Stop in for great cleaning and an everpresent smile.

Great people and fantastic service. I've never understood the negative reviews, the place is great!…read moreI've asked for repairs over the years with cleaning, and they always do so! This is a shop to cherish.