She was so knowledgable and has so much experience. Used to do the sewing repairs & adjustments for…read moreLululemon when they offered it. She worked on my sons ABC pants and he loves all her work. Definitely a pro! Thank you hon!

Claudia is easy to work with and did a great job on hemming my jeans. Thank you Claudia!read more

Thea was so wonderful to work with. I had limited time to have work done on my dress for a wedding…read more She was very flexible, accommodating, and did an amazing job She was so sweet and caring. I would highly recommend her.

i cannot recommend thea enough! i was coming into town to visit family and had seen other reviews…read moreso threw a dress in my car that i needed altered and texted her to see if she'd have time on such short notice. we arranged for a time in the morning for me to bring it over and she carefully pinned it and we agreed on the alterations she would make. it's useful to know in advance that the only forms of payment she accepts are cash and check so i explained i'd need to stop at an atm because i don't travel with checks and don't even write many anymore and don't usually have cash on me. i already felt badly giving her such a fast turnaround time based on when i knew i'd be leaving town to drive back to seattle; i wanted her to confirm she would have enough time with all the other projects she has going to be able to complete my alterations without feeling rushed. completely by surprise, the *very same day* i dropped it off in the morning, she texted and asked if i could stop by at 7pm to try it on. my mind was BLOWN! i could not believe she had done all the alterations in the same day. the dress looks amazing and you'd never ever be able to tell it was altered, considering it was purchased from anthropologie. i'm a complete convert and client for life! i told thea that the next time i come to eugene i will contact her ahead of time and hope to drop off more projects. she is super sweet, clearly cares about her craft and is an amazing seamstress. what a find!!

Absolutely loved Natalia's alterations. I was very nervous, as I have never used these services…read morebefore and it was my expensive wedding gown. She was so professional and kind. The turnaround was very quick, and for the list of things needed-I couldn't believe how affordable it was! She even had me record her explaining how to bustle my dress, so on my wedding day I'd have a visual aide for my daughter to help me. 10/10 recommend her services to anyone I talk to!

I cannot say enough good things about Natalia's Alterations and Tailoring. I came in over the…read moresummer with a bridesmaid dress that was way too tight and only one week before the wedding. I was honestly stressed and didn't think anything could be done. Natalia and her team worked absolute magic. They were able to loosen the dress (which so many places said was nearly impossible!) and they got me in quickly. I had my dress back the very next day, fitting perfectly. The price was more than reasonable, especially for the quality and the turnaround time. Not only did they save the day, but they made me feel beautiful in a dress I was originally dreading to wear. Their kindness, skill, and care really stay with you. I've officially become a lifelong customer. We are so lucky to have them in our community.

Taking great care of me and my barbershop over the last couple years. Very professional, great…read moreprices, and extremely efficient. Won't go anywhere else!

Hands-down, the worst dry cleaner available likely in the state of Oregon…read more It starts from the beginning when I first walk up to be helped. Never is it quick. Someone yells,"someone will be right with you," yet no one is ever RIGHT with me. They are slow. Making me the customer, feel unimportant. Next, I've never experienced a dry cleaner who has such a hard time keeping my laundry together. They've lost numerous items of mine. It got so bad they had replace a few items. When this happens they acted like it was my fault. VERY UNPROFESSIONAL. In reality, I am not seeking them to replace the items, I want MY items back. They just don't seem to understand that. They do a very good job at making you feel like it's your fault and not theirs. And finally, I want to address the fact that when I get my clothes back from this dry cleaner, they stink. I know I'm not the only one to experience this. It got so bad that I had to switch dry cleaners. Obviously, I wasn't aware of all these things until I experience it myself. Overall, a terrible experience. They never have a legitimate manager available. And when you do ask for someone who has a brain on their head, you'll never find one. . I DO NOT RECOMMEND TAKING YOUR CLOTHES TO THIS DRY CLEANER. AND I CANNOT STRESS THAT ENOUGH. IT'S UNFORTUNATE. BUT ALL I CAN DO IS GIVE YOU MY HONEST OPINION BASED ON FIRST HAND EXPERIENCE. And because dry cleaning is becoming obsolete. They operate under the assumption that because they are one of the only dry cleaners left in this town - us as customers will be forced to give them business. Therefore, providing an awful experience.

So happy this place exists in downtown Eugene! I took some work pants in to be hemmed, she did…read morethem perfectly - also took in my boyfriend's heavy duty work vest, she put in a new quality zipper and he was so pleased. The owner Celeste is so friendly and personable and fun. And! There is the cutest sweetest little dog greeter, Lila. It is worth a visit just to see her! The space is a delight - many uniquely designed fashionable creations to look at while you get your alterations taken care of. 100% recommend!! 5 stars!!!

TLDR: Do not expect a professional or respectful service at Arose Atelier with the owner, Celeste…read more She didn't finish my wedding dress, rescheduled every appointment, and threatened to take me to court when I asked for a partial discount for my unfinished dress. I brought my wedding dress in 11 weeks before my wedding. Eleven. We literally talked at the first fitting about how I'd have plentyyyy of time for any final adjustments. Celeste cancelled or rescheduled every single appointment the day of, usually just a couple hours before. And the appointments I did get to, my dress was never in the prior discussed state it was supposed to be in. For the first few reschedules, I honestly didn't give her any trouble. Stuff happens. But when she cancelled what was supposed to be my "final" fitting, I started to get anxious and frustrated. My wedding was in 3 weeks and I still hadn't seen my dress finished. About a week before my wedding, I even paid to get my hair professionally done for what was supposed to be the new "final fitting." While I'm literally sitting in the salon chair, Celeste texts me -- two hours before my appointment -- that my dress still isn't ready and she needs to reschedule. My wedding was in 9 days. I decided to show up anyway. My dress was obviously not done, but I talked to Celeste in person and straight up asked her to be honest with me about whether she could actually finish it, because I needed to find a backup if not. She insisted she could do it and told me to come back in a couple days. I believed her. Huge mistake. My last appointment was one week before the wedding. I walked in to Celeste still actively working on my dress. When I finally tried it on, it still didn't fit my chest. She claimed I had lost a "drastic amount of weight" in two weeks.... crazy excuse, and basically said there was nothing she could do, while I'm standing there crying in an unfinished dress. I paid part of the invoice and left, planning to ask for a partial refund after the wedding because I just needed to get out of there. Then, on my honeymoon, Celeste texted me asking for the remaining balance. I told her how disappointed I was and that I wanted to talk about being charged full price for a dress that was not finished. She insisted the dress was finished (after admitting at my last appointment it didn't fit), refused any kind of partial discount, and that's when she started threatening to take me to court, along with some incredibly unprofessional, rude and petty messages. There is so much more I want to say as this isn't even the half of it. If anyone wants details or has questions feel free to reach out. I have every text, screenshot, timestamp -- all of it. And if thats not enough, just take a peek at the other recent reviews on google. My email is launa_evans@yahoo.com.

Service was fantastic! We came to buy a dress to attend a wedding and had a fantastic experience!…read moreService was very friendly and super helpful! Staff is very knowledgeable and I will definitely come back for all of my alteration needs

Okay the work is good. Its pricey though. Maybe all others are, as well? My biggest concern is…read moreavailability. They are closed on weekends! They don't open until 11 a.m. It is impossible to leave a phone message. AND, it took a couple of months to get the alternations completed, just shortening two pair of men's pants, no big deal, but I was told..."Its wedding season!" Bottom line? Good work, difficult to contact, can't even leave a message, high prices, closed on weekends. I'll look for somewhere else to go.

Well, I don't use cleaners very often. Mostly for sleeping bags and similar items. Always been…read morepleased with the results.

Not surprised this Dry Cleaners Yelp page has not been claimed…read more I wouldn't want to claim it either! If you happen to check the Yelp on this before going take a look at the overall star rating and go somewhere else. I just moved into the neighborhood/ state. Was trying to find a dry cleaners and this one was local to my house. I went in to question some alterations and get a couple pieces cleaned. The lady informed me they don't have the lady that does the alterations there I would have to go to their sister location on 11th. Which I was already slightly familiar with because I went in to get some prices on getting 2 pullover windbreakers dry cleaned and they wanted $25 a piece to clean to pull over windbreakers. Which I did not get done there. But eventually made my way to their location on 11th dropped off 2 pieces of clothing to be a dry cleaned and was given a ticket for my items priced at $20. 1 dress shirt, 1 pair of dress pants it cost me $20 to get them dry cleaned. $18.98 to be honest! The alterations I ened up decided against, were going to cost me $30 just to put patches on a pair of jeans. $15 to put a piece of elastic around a top piece of material not in the seam or anything just one single strip of elastic stitched on a piece of fabric. AND..... it was going to take 1 month to get them back... So needless to say I will continue to look to fine a better price place with a quicker turnaround.

I had a bridesmaids dress altered here and she was very sweet and accommodating to what I needed…read more When I got there she was prompt and very professional. She had my dress done when we agreed and it fit perfectly and made the perfect accompaniment to the bride.

I called first to ask if she could repair the zipper on my favorite purse. I took it to her and she…read moresaid she could replace it for $40! So awesome! She was incredibly sweet and fixed my bag in only a few days, not more than 3. She texted me when it was ready and I scheduled a pick up for the next day. You're able to pay with card. Will definitely be coming back to her if I have any other sewing concerns

GREAT customer service. BEAUTIFUL fabrics, and the largest inventory of fabric in the state of…read moreOregon.

This store has SO many fabrics to choose from! I'm going to be back in Eugene in June, and I'm…read morealready planning my visit to Jean Marie's!