Very good, dependable service. I needed some glass sheets cut but they were tempered glass. They…read moreoffered to disposed of it for free. Unlike other glass companies that tried to scam you into buying their stuff and keeping your junk, he took the time to dispose of it in front of me. I had 5 sheets cut for my display shelf but needed one more. I called and ordered it. Very satisfied with the results.

This company DID NOT honor installed windows warranty. I drove by a couple of times as phone number…read moredoes not even ring, looks like it's closed down for good. Good riddance.

I called in to see if I could get a window I had that was shattered replaced. I spoke with Laurie…read moreon the phone and she was so kind and helpful. She welcomed me to come in with the frame and they could examine to see what type of glass would be needed. I came in 15 minutes later and she gave the wonderful news that it could be replaced in an hour. I was able drive down the street to get breakfast and by the time I was finished, I received a call back that the window was ready for pick up. When I arrived to pick up the window, Linda assisted me with paying and she was as kind as Laurie had been. If you need your window replaced, I would recommend coming here. The staff was kind and very helpful!

We recently hired Tri-City to install a new sliding glass door and we couldn't be happier with the…read moreresults. From the initial consultation to the final installation, the customer service was outstanding. They answered all of our questions and provided valuable advice on door options. The installation team, Franklin and Adam arrived on time and were professional and efficient. They left the area clean and tidy, which we really appreciated. Overall, I highly recommend Tri-City. Their professionalism and quality of work exceeded our expectations.

Amazing! These folks at North Bay plywood helped me with a special door to fit my needs and I'm…read morethrilled with the results now that it's installed. I have two pitbulls. Very strong boys. One broke through the panes in the original front door I had. It stayed that way for 2 years, ghetto-style patched up. Letting air in and out. My hesitance in finally getting it replaced was I couldn't figure out what other door might work out with these boys would not destroy. They really love to see outside but yet they destroyed any blinds or window coverings I attempted to implement. Cue North Bay...these folks custom made a door with a very thin blind that remains untouchable in between two huge panels of glass. I can control the privacy and light etc with two small discreet slider controls attached on side of window glass. Genius! And It's beautiful!! Best part is my boys can get right on up and view everything outside. But door is so well made and sturdy and safe now. With untouchable blinds. No more worries. It turned out way beyond my expectations and I am so happy with their products, their professionalism, their people and their company. I was assisted by helpful and lovely people in the office and the door was done in no time at all. I can't recommend this company enough.

I needed kitchen cabinet doors to be custom made because a former tenant destroyed two doors. Tim…read moreat North Bay Plywood did a great job in ordering the exact doors I needed to match the rest of my cabinets. It took time but he made doors to match beautifully. He also recommended me to Josh who stained them. I couldn't have ask for a better match. The exceeded my expectations. They were expensive but it was worth having the expertise and final product.

This five-star review illustrates why you should support local business and why it's worth paying…read morefor expertise. Decor provides expert service, fair pricing, and fine products. Most important, they have the knowledge and experience to handle custom installations precisely and effectively, providing the customer the highest level of satisfaction. Let me demonstrate this with our experience. The highly skilled professionals at Decor provided an excellent product and superb service during our recent custom shower door purchase. From our beginning encounter with Vickie in the office, we were provided accurate and clear information and recommendations on the shower door system best suited to our needs. Office manager Mike offered further details, and he and Vickie arranged an appointment with the estimator, Billy. Billy was efficient and effective in measuring our shower and using laser technology to develop a precise detail of the installation. As we wanted a frameless shower door, he spec'd brackets and other modifications to create a custom design. We placed our order with Mike and Vickie and were quoted a three to four week delivery time, as COVID affected the supply stream. However, they noted that the time could be shorter, as production was ramping up. And was it shorter! Only nine working days (thirteen calendar days) after our order, the shower door was delivered and fitted. Installers Tommy and Jake did a superb job. The door was a precise fit, mirroring Billy's excellent template. It was so precise, no adjustment was necessary. We'd asked for a towel bar on the fixed glass panel, and it, as well as the other polished stainless steel hardware, was fabricated and installed beautifully. The manufacturer had left out a bracket from the shipment but Mike, who managed the process adroitly from order to installation, had planned ahead for such eventualities and had a supply of the needed part on hand; he drove it out to our home, and we didn't lose a minute on the installation time. As an extra option in our order, we asked Decor to drill holes in the Cambria Stone (quartz) shower walls for a grab bar and a handheld shower bar, and Tommy and Jake did a perfect job; the gear installed easily, with holes the perfect size (they recommended drilling a tad larger than recommended, and their advice was critical, since the manufacturer's recommendation would have been too tight for the manufacturer-supplied stainless steel screws). Like the rest of our encounters with Decor, this highlighted the importance of experience and expertise, the kind you don't get from a big box store staff. Sure, we could have bought an off-the-shelf unit, found someone to install it, and hoped for the best. But do you really want to risk damaging an expensive remodel or ending up with a shower enclosure that sort of fits? If you have a sense of quality, it's worth the upgrade to Decor. Decor recommended Diamond-Fusion coating for the glass doors, and Joe Grayson, owner of NorthBay Diamond-Fusion, installed the coating quickly and efficiently. It has been effective. We've had problems with Napa city water's calcium staining previous shower doors, and the coating lets the shower water bead and run off the new doors, so with proper care (squeegeeing and wiping down the shower) we expect to avoid the past problems. Throughout the process, every Decor staff member we worked with was professional, courteous, and obviously experienced and talented. They knew the products thoroughly, had installed many types and configurations of shower door systems, and were aware of possible pitfalls and how to avoid them. There's no substitute for this kind of quality.

I came into the shop to purchase some inexpensive vinyl shower splines that will enable me to rehab…read moremy 25 year old glass shower. All three of the employees in the office were friendly and extremely accommodating. The gentleman that helped with my purchase could not have been more helpful. I believe his name was Dick or Richard. Kudos to the owner, Jeremy jones for his great crew!

Great variety of options. Very competitive pricing. Professionally installed by a friendly group of…read moreguys. Very happy with the look, price and the work.

We highly recommend Vacaville glass! They did an amazing job installing mirrors in our garage gym…read more They also installed glass doors for our home office that look modern and beautiful! Leo and the guys are awesome and we appreciate their quality work and precision to make everything perfect!

Capitol Glass should have been my first call! I initially set up an estimate with a Vallejo glass…read morecompany that had really great Yelp reviews! The guy who came out to measure was pleasant and said I would have an email estimate within a day or two. Well, after a few days and then a week..... I called to find out what it would cost do I could schedule. No one answered the phone and I got a vm that said they were in training but to leave a message. I did, saying I had not yet received my estimate, left my name, number and address and asked that someone call me back. No one called me back! I called again a few days later, finally got someone on the phone who told me they were closed for training and had to learn their new system and that I was probably lost in the transition! Ugh. Time taken off, chasing them with phone calls, it was a picture of poor customer service I called Capitol Glass and had 100% great service from start to finish! It took one phone call and then it was great. Pleasant service, on time appointments, and quality work. The price was less than I thought it was going to be so that was another bonus!

I called to get an estimate to replace fogged up windows. They scheduled an appointment for an…read moreestimator to come check them out, but also told me how to look into getting them repaired under manufacturer warranty. The manufacturer warranty is going to repair the window's and I did not end up using capitol glasses services. Thank you for helping me avoid the extra repair costs and for going above and beyond to be helpful.

These guys are phenomenal. They installed 11 windows and 3 sliding glass doors in ONE day ! They…read moretotally cleaned up all of the debris and replaced all of the trim inside and outside that needed to be replaced. I can't say enough wonderful things about this company. I would recommend them to my mother. Rick & Kim Clark

Much like all the other 1 star reviews I had the same issue with customer service......or is there…read moreany? No one calls back or really cares. Once you do speak with someone it's like talking to a defensive family member. She just kept talking over me and didn't want to hear anything. All I asked for is SOMEONE to call me back. She just said to get ahold of the supplier. They just sell you something and bow out. The owner is obviously absent and doesn't care one bit. I'd find any other company than this company to buy windows from. Golden State sell the same brands with way better customer service. Too bad there is a 0 star review

I reached out to ACME Glass for replacement of (3) Upper Living Room Windows due to moisture on…read moreinner part of the double pan windows. I also had my patio glass panel replaced due to being accidentally broken. Tim and Chris replaced the patio sidling glass door panel with no problems. They cleaned up all of shattered glass from deck and surrounding areas. The installation went smooth with no problems. Sergio & Chris replaced (2) Living Room window. However due to some measurement issues, there were some challenges on obtaining correct sizes. The issue escalated to Katie & Dee which made situation 'right'. Nevertheless, Jim 'Mgr' and Michael installed (1) remaining window in Living room with success. Overall, ACME Glass Team did a Great Job on delivering excellent services.

Called ACME Glass spoke to Katie about a broken bathroom window. Within minutes someone came to…read moremeasure the glass. They ordered the glass and it was here within a couple days and the window was put in. There was a glitch in the window mechanism. I called Katie and she was hot on it. They came out again and figured out the problem and now my window works better than before. I sure thought it was going to cost me a $1000, but not even close. Thank you Katie and your team for doing an awesome job.