I have been to this place twice (unfortunately for me) however so grateful for this place! Excellent customer service with a quick turn around time. Highly recommend. Hope I don't need to go back but if I do I'm coming back. Thank you! read more

First time customer and first class service. I did my research, dealerships use this company for OEM glass replacement. I wanted this company, but then my insurance company tried to steer me towards Safelite. I cancelled the process and I called IQ. They were able open the claim, request OEM glass based on the manufacturer guidelines and safety issues (cameras and HUD) and everything was approved within 24 hours. They scheduled me for the next day and my car feels brand new again. read more

Amazing! They replied quickly. Made my appointment for the following day and drove home with a new windshield!! The staff was super friendly and professional. The waiting room is clean. They have water, WiFi and a TV you can watch while you wait. The nice man who installed my windshield pointed out a few things about my car that I wasn't aware of as well. The job was completed in 1 hour and 15 minutes and I paid a fraction of what the dealer quoted me. I've already recommended this place to friends and I'll be back if I ever need a another windshield. read more

I went here to get the chip on my windshield fixed. They were very quick and the guy found out some issue with my windshield molding that was left from the previous guy that fixed my windshield a year ago. He fixed and didn't charge for the part. I really appreciate it since I'm a woman. I do not know these kind of things. I will definitely come back ! I feel like they're very honest and does a good job . read more

Had several cracks on the windshield of my Toyota RAV4 that required the entire windshield replacement. My thorough research pointed to the Toyota Dealer in Waltnut Creek (never returned my calls) and IQ Auto Glass in Concord. I called on a Friday and by the middle of the following week they managed to get the same as the original spare Toyota windshield and replaced it. They kept me updated throughout the process and was completed sooner than scheduled. Excellent service at a reasonable price, which included the calibration of the anti-collision system as well. they also helped me filed a claim with State Farm which was approved within a day; highly recommended. read more

this is my second time having adam take care of a glass issue for my truck. I can not say enough about the customer service of his wife Blinky and his professionalism and going the extra step. my experience was 6 stars if i could add one. read more

I had a wonderful experience with IQ Glass! Blinky took the time to explain my insurance coverage and the benefits of replacing the entire dashboard instead of repairing just the chip. They kept me updated when the new dashboard arrived, and the installation was completed right on schedule. Everything went smoothly and exactly as promised. Adam and Blinky were both very professional, helpful, and accommodating throughout the process. They went above and beyond to help me work with my insurance company and get the claim approved right away. I truly appreciated their attention to detail, genuine concern for their customers, and high-quality work. I highly recommend IQ Glass for their excellent service, quality workmanship, and professionalism! read more

The team at IQ helped install a replacement windshield for me a few months ago quickly and professionally. Unfortunately the windshield had a defect that was causing severe eye strain and headaches. IQ helped me work with my insurance company to file a claim to get a replacement windshield and did a fantastic job working me through the process. With the replacement glass my issues were resolved, would highly recommend IQ. read more

IQ Auto Glass was very helpful in replacing a window on my Chevy Express van. There are a lot of windows on that vehicle, so it's really important to pick the right one. If you want your windows on your vehicles done correctly, go here. Even if you have to pay out of pocket. They'll get it right and do as quickly as they can order materials. read more

Everything was smooth and easy. They had great prices and great service with a quick turnaround time.

Great service. Very professional and friendly. They took care of insurance and installed the windshield and adjusted the cameras

They did a terrific job repairing my rear passenger window for a great value. They even helped vacuumed the interior of car. Only place I'll go to get my windows replaced. read more

Thank You Adam and Blinky! IQ Auto Glass is hands-down the best experience I've ever had when it comes to car repairs. From the moment I called to schedule, to the moment I drove away with a sparkling new windshield and vent window, Adam and Blinky were nothing short of amazing. They're incredibly friendly, professional, and genuinely kind people who go above and beyond to make you feel taken care of. Every part of the process was smooth and prompt--scheduling was easy, the work was done on time, and the craftsmanship is top-notch. You can tell they really take pride in what they do. They treated my car with so much care and attention, which honestly means the a lot to me. The shop itself is super clean and organized, and the waiting area? Wow. It's actually nice with a large flat screen, comfy chairs, and feels and smells fresh. That kind of setup is rare in the auto repair world. As an added bonus, Adam went the extra mile and cleaned all my windows and even fixed the warped weatherstripping on my back window--something he absolutely didn't have to do, but did just to be kind. 5 out of 5 stars isn't enough. If I could give more, I would. Thank you Adam and Blinky for your kindness, professionalism, and top-tier service. You've earned a lifelong customer! read more

IQ Auto Glass - The nicest waiting area around. - Auto Glass Services Near Me - Concord, California

prompt courteous perfect service replacing windschield and calibrating the numerous safety systems. Roughly half cost of Toyota dealer. Also meticulous dash cleaning and vacuuming of car. Two days from call to finish, as ws ordering was required. read more

Excellent service and very professional installation by IQ Auto Glass, only place I'll go to.

As I've used them before and there's a reason for that. Adam and Blinky are and always have been amazing! This time it was my daughters windshield and I trusted her with them as I would never do unless I am absolutely sure of them and they treated her like she was one of their own. I like them so much I stop by to say hi to them like friends. These people are the real deal all around and should open another business that is a school to teach all other businesses about customer service. Just before this I had to rate another establishment 1 star which I am not quick to do but IQ glass? WOW and Stellar job. On time as promised and treat their customers how they'd want to be treated and most of all "HONEST". Truly good old fashioned service which lacks just about anywhere these days! So great job to you both and I look forward to future visits for my windshield/window needs for my car. No question I will always use you until you retire or I move away. I will always refer anyone and everyone to you as well. Thanks again for everything! I will go ONLY to them and as far as I am concerned, no other place exists. Never succumb to todays society Adam and Blinky. You just keep up the amazing service and feel good situation as you have been and I know for a fact you will continue to do because that is your way and your honesty. I trust them 100%! Thank you both so much and see you soon but hopefully not too soon if you know what I mean :) read more

Car window broken in Oakland. Checked Yelp and these guys have the best rating with the most reviews. Fast response, quick quality work!! Will definitely recommend this company!! read more

I had to replace my windshield in my 2019 Highlander due to a freeway rock. IQ was very meticulous and even uncovered some flaws in the previous replacement. They take great pride in quality work and handled the insurance part of it. It took about 3 hours and I opted to hang out, took a walk, and they have a comfortable waiting area with laptop tables. read more

Our side window on our 4Runner was shattered from some debris on the freeway. I contacted Safelite first and they quoted me at $470 for a mobile repair. I contacted IQ and immediately canceled my Safelite appointment. IQ had a super quick response to service inquiries. Same day appointment. No hidden fees. They said the service would take 1 hour and 20 minutes and it was exactly that long. I'm so glad I went with them! read more

They responded to my Yelp request practically in instant, were very detailed and professional in communication with me, and gave a really good quote. Gave them a phone call, scheduled a visit, and got the windshield on my car repaired the same day. Friendly staff, quality work - highly recommended! read more

Believe the Hype. This Place Deserves the 5 Stars. I'll admit it. When I see a business with tons of 5-star reviews, I usually assume it's too good to be true or that people were nudged into posting. That's not the case here. I'm writing this review for IQ Auto Glass because I was genuinely impressed with the service I received today. I used Yelp to request quotes from several shops, including IQ Auto Glass, for my cracked windshield. Honestly, I hesitated to go with them at first because their reviews almost seemed too perfect. But then Blinky reached out, and from her very first message, she was clear, responsive, and professional. I gave her the info she needed, and she had me scheduled for an appointment the same day I called to follow-up. When I arrived, there was easy parking (always a plus), and Blinky greeted me at the front desk. She confirmed the no-hassle quote I received on Yelp, checked me in quickly, and showed me to the waiting room, making sure I had the Wi-Fi info. Everything was efficient. My car was finished exactly at the time she estimated. But what really set IQ Auto Glass apart was the detailed aftercare instructions Blinky provided - something I haven't received from other auto glass companies. It showed they truly care about the quality and longevity of their work. I had actually planned to take my car for a wash afterward (since I'd waited to get one until the windshield was fixed), but to my surprise, it had already been cleaned! Totally unexpected and deeply appreciated. Also, Blinky is a gem. I watched her interact with other customers while I waited, and it's no wonder this place has stellar reviews. Her customer service alone is worth 5 stars. Thank you, IQ Auto Glass. This was above and beyond. read more

Staff quickly scheduled my repair appointment. The work was flawless and efficient. The facility was clean. The paperwork was hassle free. Staff took the time to explain precautions after the repair. This is a great company. read more

Best service, honest & very knowledgeable team! They really take care of you. Must go here, you won't get disappointed. Thank you, guys! You guys are the best! read more

Very fast and professional Repair! Had a small chip in my windshield from a rock on the freeway. My family and I have all used this place several times for different auto glass problems and been happy each time. It is very clean and comfortable. Also very close to a shopping center to walk around while you wait if you want to. Hopefully I do not need to have any more repairs done soon but if I do this will definitely be where I go! read more

I cannot say enough about the customer service I received from Blinkey and Adam. They walked me through the whole process and helped me with getting approval from my insurance. I would highly recommend them. read more

Fixed a crack in my window. I had insurance pay for it and they managed it quickly and were able to get me in within a few days. The process was easy and smooth. Great customer service as well! They had a waiting area which I appreciated and got to get some work done as the repairs were getting finished read more

TLDR: Great company with a really nice receptionist (Hi Blinky!!) who went out of their way to help me put an OE windshield into my car despite my insurance company initially saying they wouldn't. The process was easy, the work was timely, and communication was ideal. Highly Recommend. Background: After a large crack developed across the windshield of my Audi, I searched around to find a glass company that I could trust to do a good job and advocate for me with my insurance company. I wanted Original Equipment (OE) windshield installed, but my insurance (State Farm) said they would only pay for aftermarket. I could get OE, but I would have to pay the difference (about $500 more). I called 4 different companies, and the gentleman from 50/50 took the time to explain how the insurance companies work and that most of the time Aftermarket and OE glass are equally safe. I felt much more comfortable after speaking with him. I felt like he really had my best interests at heart. We left it that he would talk to the company about OE glass and see if they would cover it, but if they still denied it, we would go with the aftermarket version. Two days later, 50/50 called to tell me the OE glass was approved, and they would have the windshield available for install the next day. I brought the car in at 11:15 and picked it up at 13:00. Easy process, everything was done beautifully. I couldn't be happier with 50/50 Extreme and would take any of my vehicles to them. The Good: They actually care about their customers. Took a lot of time explaining the process to me. Very clean shop. Centrally located in Concord. They are members of the Auto Glass Safety Council and BBB - both of which I respect because they have to maintain certifications to be part of either. Great workmanship and attention to detail. The Bad: Nothing The Mediocre: I had a little trouble figuring out which building they were in because I didn't see any signs out front. Highest recommendation!!!!! read more

IQ Auto Glass - view of the business from the street - Auto Glass Services Near Me - Concord, California

I had my passenger front door window just burst and shatter on me recently while I was at work. I called my dealership to see if they could fix it unfortunately for my model car being older they did not make it anymore but they referred me to IQ Auto Glass and one other spot. I called IQ Auto first and I'm glad I did. I spoke with Blinky and she was courteous and helpful from the beginning. I was able to get an appointment on the next day which was great. I think His name was Adam or Alex the owner he was very nice and did a great job. I will be coming here from now on to get any and all my auto windows done here. The place was easy to find and is a great spot too if you want to wait for the work to be done. The value was great as the price was reasonable and lower than I expected which was great. Would recommend this place to anybody that needs any window work done. Thanks again. read more

Finally -- honest and skilled people still exist. After three exhausting months dealing with another auto glass repairman who broke my rearview mirror cover, lied about ordering parts, tried to glue the broken ones back, and wasted my time with empty promises -- I found IQ Auto Glass. From the woman who replied on Yelp within minutes to the technician who immediately saw how drained I was, the experience was completely different. He calmly inspected the mess the previous guy left, explained everything in detail, and worked carefully to fix it. He reorganized the mirror cables, reattached the parts correctly, and made sure I understood what went wrong -- something the first person never did. After an hour and a half of work, the mirror cover was finally solid again. I left feeling genuinely grateful -- not just for the repair, but for meeting people who take pride in their work and truly care about their customers. If you need windshield or auto glass repair in the Bay Area, stop scrolling and go straight to IQ Auto Glass. They're responsive, honest, and kind, proof that good businesses still exist. read more

Friendly, highly competent, fast service. They even reconnected my FasTrak and my camera without my having to ask them to do so.

Excellent service, quick and easy. Replaced windshield. Comfortable waiting room as long as the door to the shop is closed and you aren't subject to the fumes. read more

Awesome experience despite unfortunate windshield damage. I requested a quote on Yelp to get a chip fixed on my front windshield. It was a quick and it easy to make my appointment, and I was provided information regarding the upcoming process. On the day-of, it was also quick and I noticed it was quality work as well. The manager Blinky was very informative, kind, and patient. While I wasn't expecting to be babied by my local auto glass repair, I felt very well taken care of and they've eased any worries by answering my many questions. They went above and beyond what I expected them to do. Highly recommend! read more

Adam and Blinky are wonderful! We had such an amazing experience. We had our Tesla's roof glass replaced and they did a stellar job! Adam handled everything with great care and kept us informed throughout the process. Highly recommend IQ Auto Glass for anyone needing glass repair or replacement! read more

Repaired a small chip in the windshield. Great job, can barely see the chip after the repair. Very good price and as a bonus I have clean windows all around and vacuumed floor. Very nice people too. read more

Adam and his staff are super responsive via yelp and email. I called for a windshield chip repair and made an appointment for the next morning. I waited in the shop while Adam worked. About 30-45 min later, the job was done. I have a windshield tint which complicated the repair but Adam did a wonderful job. The chip is nearly invisible. I'm just glad the tint still looks perfect and the chip won't spread! Also the prices are the best in the area!! *They work on Teslas here. Windshield replacement service is coming soon but they can replace the other windows on a Tesla. * read more

I have been coming to IQ Auto Glass for years, 4 windshields and one side glass in a variety of my cars and trucks. I will never take my auto glass repairs anywhere else. Very knowledgeable of products and execution, friendly, punctual, meticulous work, and the repair shop is spotless. The owner does the work himself and the lady in the office is fantastic and a great scheduler. When I reported a claim with my auto insurance company, I refused their recommendation and told them I was using IQ and supplied their name and number to my insurance company. Within an hour, I received a call from IQ advising me the window would be there the next day and to let them know when it was convenient for me to bring it in. The only place for me and my auto glass needs. I refer all of my friends there. read more

When it comes to servicing my cars, I take it very seriously. I learned to just pay the dealership their money as they have the tools and warranty to back it up. However, when doing research for windshield replacement, i discovered that some dealerships outsource this work. Whether it's true or not, I didn't want to take the risk, so I did due diligence on the best installer. As you can see on the pics attached, the previous installer did a terrible job. He used glue, large screws and wrong parts that ultimately led to rusting underneath. Adam and team came to the rescue by restoring and grinding the rust underneath and replaced the windshield with proper, professional installation. Adam essentially made it as if it just came from the factory as he also used OEM parts. I appreciated how he was upfront with the type of work and the pricing. It's not cheap, but you get the best, quality service ever so you definitely get what you paid for. Binky was awesome with coordination and scheduling. Very responsive and follow ups promptly. Customer service is amazing. Moving forward, I will be using Adam and his team for ANY windshield replacement as the experience was worth every pen read more

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Found company on Yelp on a weekday , sent message for a quote and received response from Blinky P in less than 10 minutes. Best price quote than two other local companies. Scheduled an appointment to take in the shop on a Saturday. Job was done fast little over an hour. They even cleaned all my windows and vacuumed my car which was a mess because I just came from camping haha. Friendly staff. Nice waiting room that had I think an 85" screen tv lol!! They also provided important after care instructions. Highly recommend this place !!! read more

Needed windshield replaced. IQ Auto Glass provided: (1) a quick response; (2) great service; and (3) competitive pricing.

5 stars through and through! Provided an accurate quote, great communication, friendly and professional service and what an immaculate shop! Color me impressed! read more