Great experience with Action Glass! Unfortunately, my RAV4 had a cracked windshield. Luckily it was covered by my car insurance through Action Glass. The whole process was stress free. I just had to wait for the part to come in. Big thank you to Teresa for updating me and handling the insurance and appointments for me. Our windshield was replaced, recalibrated and looks like nothing happened. read more

Action Glass - New windshield - Auto Glass Services Near Me - Concord, California

Had 2 of my windows smashed in. Geico recommended Safelite, but the Yelp reviews were making me feel uncomfortable. Additionally, i would have to wait 5 days for replacements. Action Glass was another option that they had and I decided to deal with this company. Theresa was very upfront with the process and made an extra effort to get me windows within 1 day. She also fitted me in on their already busy schedule. No complaints at all. Customer service was outstanding and only had to wait 2 hours. read more

This review is overdue! Unfortunately but fortunately the dude needed his window repaired due to someone attempting to break the passenger side window which they were unsuccessful as his windows are all tinted and held the shattered glass together. I called Action Glass in the morning and they had everything in stock and would come out to the Hilton in Concord where we stayed another unplanned night. They gave us an estimated time around 11am as the tech needed to cut the glass and transport to us. I gave them my dudes insurance information and they were even 30 minutes early! The tech and his helper were very kind and helpful. They worked swiftly, cleaned out the glass and installed the new window in about an hour max or even less. The dude was pleased and so was I as I was ready to come back to the Valley! If you ever need mobile or glass services I highly recommend this company! Customer service is great and the overall service! Good quality too! read more

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Arrived on time, called to confirm arrival, professional, explained what windshield was being installed. Appears to be an excellent job. A much better experience than I have had with the large national chain! read more

Action Glass has been great from beginning to end in dealing with my insurance company. Jordan came out and did the windshield replacement for my car last week. He was polite, professional and did a quality job in the timeframe he gave me. Thanks again for the great work! read more

Two excellent experiences here. Replaced a windshield and recalibrated all the eyesight sensors and replaced rear quarter panel glass after being vandalized. Both times the work was completed earlier than expected and was expertly done. Everyone is very courteous and professional. It felt good to patronize a local business. But of course, I don't want any more glass damage to our car for quite awhile! read more

Had my windshield replaced and couldn't be happier! They ordered the glass, installed, and had me on my way quickly. The ladies in the office were super nice. I highly recommend this business for all of your glass needs! read more

Debbie is running the show here! Talk about a lady who has it all under control. Super professional, patient, and efficient. Highly recommend this business! read more

Used action glass via AAA insurance to replaced broken and cracked car glass Service Efficient. Great job replacing front windshield and wing window. Credit cards accepted so payment was simple. read more

Car break-in's are an unfortunate regular occurrence living in Oakland, and I was one of the unlucky people to experience it. After filing a claim with my insurance, they set me up with Safelite, who was going to take A WEEK AND A HALF to get me in. I was so upset thinking about driving around with a baby in the seat below the broken window and worried the car would be broken into again. Luckily, my hubs remembered that the Volvo dealership had given us the name of Action Glass. I figured they'd also have to order the window from Volvo and expected to hear I was out of luck in getting things fixed sooner, but decided it was worth calling to find out. Well, Debbie managed to turn my bad day right around - she called the dealership, found the window, called my insurance to get things set up and scheduled me for an appointment the very next afternoon - and best of all, they were going to come to me! Much to my surprise and pleasure, the technician called me that same day asking if he could come by that evening or first thing the next morning as he lived in the area. Massi was awesome - so nice and so quick getting the new window installed. These guys managed to turn an unpleasant experience into a really great and easy one, and deserve every word of praise you'll read in these reviews. Thank you again! read more

I used Action Glass for a windshield repair through my car insurance. They took care of making sure I got the OEM (original equipment manufacturer) windshield. Which is important for my safety front facing camera to function properly. They delivered on time and just made the whole process effortlessly. read more

I had a few rock chips in the front windshield on my BMW after the car next to me kicked up gravel. I left a message over the weekend and they returned the call first thing Monday morning. I took my car to their location and Jordan was so helpful, friendly and did a great job cleaning up the chips. It took less than 20 mins and I can barely see the spots where the chips were. Be sure to ask for Jordan, he's an awesome guy. I highly recommend them! read more

My car got broken into in Oakland. After calling around for various quotes on a replacement, Action Glass did not have the cheapest price but they did have the most honest and genuine customer service. They gave me multiple options and ideas to save the most money and I felt I could trust them. The install seriously only took 30min--incredible!! Theresa, Pat, and Jordan, THANK YOU for all your help and hard work. I hope I never have to do this again, but if I do, I know who to call! read more

Action Glass - Auto Glass Services Near Me - Concord, California

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The windshield of my Suburban was leaking so we had Action Glass check and see if it was broken or what. Luckily it wasn't broken, just loose so they removed it, cleaned the track, reinstalled the window all in the same morning!!! In, repaired, and out again in just a couple of hours! Amazing!!! And it didn't cost a fortune either?!!! So ... Give them a call and make an appointment if you've got problems with your vehicle's windshield. They will do a great job for you!!! read more

Daniel and Dalton were earlier than the estimated time given and did a quick and thorough job. They were both very nice and professional. They did an awesome job and if I had broken glass agin, I would definitely call Antioch Glass and request the help of Daniel and Dalton!! read more

A rock hit my windshield. I went to Action glass. They did all the paperwork with my insurance company. We set up a date that was good for both us and let me drop my car the afternoon before and put it inside. Good job. All were friendly and professional. read more

I have to say , my experience with Action Glass was very good. The women who work In the office provided great customer service to me and actually cared about helping me solve my issue . The tech who's name is Patrick (I believe) also did a great job being straight forward and working with me to solve the problem . Thank you to Action Glass . read more

My car was broken into in a parking garage in Oakland, the back left window was cracked from some sort of tool used to pry the glass open. There was a weird crunching noise every time I closed and opened the it, which was making me think the window was going to crack. Khoi came over and quickly realized that the window had been shattered before I ever owned the car, and the person who fixed it didn't clean up the glass hidden in the top of the rubber where the window closes. He vacuumed it out for me, cleaned all the glass up, and didn't charge a fee! Definitely the sign of a good business when they are not stiffing you for money! Really appreciate it. Will be using again for all my glass fixing needs! Thanks Khoi!! read more

The tech was cool. Lady in the office is a total B. Waited until dude had my car apart before doubling the quoted price. Then when I called to ask why she threatened to have him leave with my car torn apart in pieces in my garage. Wtf? Seriously? Extortion? And it went from $300 to $600. They strong armed me. Took my car apart and then raised the price with threats of leaving a broken car. The tech was appalled but the owner could have cared leas.. I will say the repair seems ok but the experience was the worst. I felt ripped off and lied to and scammed. I recommend avoiding this company at all costs! read more

I thought the rear hatch molding was damaged due to some recent vinyl work. However, I worked with Action Glass front desk (sorry, I forgot your name). Pat properly repositioned the rubber seal for the upcoming rain season without having to remove the rear hatch glass. Pat was friendly and answered all of my questions regarding the rubber moldings on the car. Thank you Action Glass! read more

Debbie and Pat are amazing!! I highly recommend this business for all your needs not just auto. They even do showers, home residential needs. Amazing customer Service and extremely friendly. They even come to you if need be at the comfort of your own home. Before you call your insurance call Action Glass. read more

I wish I could give 10 stars. After getting a total run around from Safelite, my son drove into Action Glass without an appointment, on a holiday weekend Friday afternoon. There was even a part they didn't have in stock, but after assessing what was needed, one of the employees went out to personally pick it up. Even without an appointment, a few hours later his window was repaired, and he was thrilled. It's so refreshing to deal with a business that actually has real people to talk to, and who care. It's rare to find such incredible customer service and good people! Skip the big so-called repair shops, go to Action Glass! read more

Great company both customer service on the phone and technicians which came to our home. Worked thru my insurance company and after reviewing Yelp I picked Action Glass. First and all contacts via phone excellent with numerous staff members I worked with. Stanley was first tech that arrived to do a spot fix and he was courteous and on time. Crack in windshield although quarter size at first grew to show an sharp edge on glass so ho spot fix could be done. I ordered a new windshield. Main office called dealer with my Vin # to ensure all options would be included in replacement. Good thing they did as I had a heated windshield unknown to me. Kohi came to my home on time and replaced the entire front window in about 45 minutes with all the attachments. He was able to provide answers to my questions all with a smile. This is a great company because it has great employees. Kudos to the entire Action Glass Team. read more

The service is awesome and the prices are very reasonable. They were able to install a window for me on short notice within an hour of my call. These guys are now my go to company for glass installations read more

A friend recommended me to Don, I have to tell you his level of service is 2nd to none! attention to detail was amazing. He put in a glass shower door in my newly remodeled condo, Looks amazing! Zero complaints from me! Thank you Don!! read more

Had a great experience. Lady at the office (sorry forgot name) was very helpful, friendly and proficient. I was surprised that she went ahead and got insurance on the phone and facilitated most of the work with them. Even got a discount off the insurance copay through their website. Installer was also friendly and worked diligently. New windshield looked great. Thanks! read more

I'm surprised there are only few reviews here. I'm very impressed by this company! Windshield on my Lexus got a huge crack and I called Farmers to file a claim. They referred me to Action Glass and said they will accept my insurance so I only need to pay my deductible. I was sure it will take coupe days to deal with this issue but administrator said she can send technician right away. In 30 min technician arrived to my house and replaced broken windshield in about 40 minutes. He was very polite! Did his job very well and the glass looks exactly as the original one. Thank you so much for your business! read more

Fast Friendly Professional Meticulous. Installed high quality replacement glass for windshield. These guys are fantastic. On time with quality care. I would recommend. read more

We thought we had a cracked windshield and they came out to replace it. It turned out it was not cracked but rather some substance hardened onto the windshield making it look and feel cracked. They didn't even charge us for the visit. Very ethical! We highly recommend this company! read more

Do you see all the 5 stars they get? They deserve them. I have brought both of my cars in for windshield replacement (those damn highway rocks!) Both times Debbie and Rochelle and the crew got me in, got me done and out in an excellent amount of time, good quality work and reasonable price and awesome Customer service. What more can you ask for than that! Call ahead to get scheduled though. That works best for all parties. Kudos gang you deserve the high marks and great reviews. read more

Great job done on replacing my exterior mirror on driver's. They found the part, ordered it and informed me upon its arrival. Installation was swiftly and well done by service technician who glued the mirror on. About half an hour's time was all it took. Checked other mirror too. Friendly, courteous and efficient. Thank you. read more

These guys are fantastic! They come to your house or job site take care of the job quickly and most importantly they do quality work. I've used them twice and have recommended them to friends. read more

These guys rock They have done 2 cars for us and have hit a home run on all point on time right parts very good valve on price and service. Very happy read more

4 weeks ago while traveling home from visiting family a rock hit my windshield leaving a huge crack with no other recourse but to replace it. My Farmer's Ins. man recommended AG. Debbie was able to get me scheduled quickly to replace the glass while also being warm, professional, delivering amazing customer service. Don came out and explained everything, was professional and just all around helpful while replacing my windshield. It was like working with family. Fast forward to yesterday, while driving home from another trip, a gravel truck launched a large rock at my NEW beautiful windshield. I called AG again and Debbie was understanding and so helpful. While I was on the phone she called my insurance, got the claim handled and today Don came out to fix my windshield. Thank you AG for holding my hand through this "lightening strikes twice" moment. I would refer AG to anyone in my position, but hopefully I won't have to use their services again. If I do, I know I am in great hands. =-) Thank you Debbie, Don and AG for all your help! Janae K. Concord, Ca read more

Holy crap these guys are AWESOME!! Dropped my 911 off at 8 am and it was DONE in two hours. Amazing. AND, the woman scheduling everything was on up of it all. Use these guys! read more

We needed our windshield replaced. Don came out and was very gruff right away. I tried to chat and be friendly with him, but he wasn't having it. I was interested and was watching him work on my car. As he was going in and out of the car, I asked him to wear a mask while inside the car. He clearly didn't like this and got even more grouchy. It took him a really long time. The last time one of my vehicles needed a new windshield, it was much faster! I will not be using action glass again. read more

Action Glass was wonderful!! After contacting quite a few places that could squeeze me in for a full week I found this shop. They had me in for an appointment the first thing the next morning. When I got there before I even got out of the car I was greeted and they got to work. 30 minutes later my driver door glass was replaced and looks great. I would strongly recommend this shop to anyone!! Thank you read more

Great job by the company in getting my windshield replace within a day. I went to my Farmers Agent two weeks earlier about a windshield replacement. They showed me two companies that could handle it, Safelite and Action Glass. They gave me the one for Safelite since they were the Farmers perferred route and easiest. I place the call to Safelite and was informed that it would take nearly two weeks to do the windshield because of getting the claim approval and parts. I was also informed by the Farmers claim agent that I was approved, but they didn't give a claim number. Two days before my appointment, Safelite called me. I had received emails stating that my appointment would be in two days. I wasn't able to get back with them until the next day. They told me that they hadn't received the claim approval and hadn't ordered any parts either. They were aware that they hadn't received a claim approval for 10 days, but waited until the end. When I asked what they were doing about it, they said that they sent an urgent email. I asked about my appointment next day if they didn't get the approval. I was informed that I didn't have an appointment because the claim approval wasn't received. I called my agent back at this point and asked about the other glass company. Again I was informed of the surprise that Safelite was suppose to be the preferred place, but she then gave me Action Glass number. I called and talked with Debbie, she got me on the phone with the Farmers claims agent, who asked me if I had called this in before. I said yes two weeks ago and Safelite didn't delivery. Debbie then went to bat for me and took it over for me. Once I gave all the pertinent information she told the agent to let me go, and she'd make sure to get the claim approval. She called back a few hours later and told me they could do it the next day and would have all the parts in the morning. They showed up a little bit early the next day and did a great job. read more

When the rear windshield of our brand new 2015 Toyota Sequoia got busted we called our insurance and they referred us to Action Glass. After calling several places for quotes, Action Glass came in as the most affordable and I got an appointment the next day. The installation of the new rear windshield took about 45 minutes, just as they said it would. We've had to go back a couple times since the install because we still find some broken glass stuck in the door, and they are really nice about cleaning it out for us. Everyone there is very nice and friendly and I believe they also make house calls if that's more convenient for you. read more

Very prompt. Believe they arrived right at 10am for 10am appt. both gentleman was thorough and helpful. I was impressed the windshield already had the rear view mirror glue section already attached. So no need to worry that your mirror will just slide off the support due to extensive summer heat. read more