First time customer and first class service. I did my research, dealerships use this company for…read moreOEM glass replacement. I wanted this company, but then my insurance company tried to steer me towards Safelite. I cancelled the process and I called IQ. They were able open the claim, request OEM glass based on the manufacturer guidelines and safety issues (cameras and HUD) and everything was approved within 24 hours. They scheduled me for the next day and my car feels brand new again.

Amazing! They replied quickly. Made my appointment for the following day and drove home with a new…read morewindshield!! The staff was super friendly and professional. The waiting room is clean. They have water, WiFi and a TV you can watch while you wait. The nice man who installed my windshield pointed out a few things about my car that I wasn't aware of as well. The job was completed in 1 hour and 15 minutes and I paid a fraction of what the dealer quoted me. I've already recommended this place to friends and I'll be back if I ever need a another windshield.

I had the cliche back window broken while out at dinner in Oakland. (I SWEAR there was nothing to…read moretake from car). Big K was super responsive to my quote inquiry and had great communication. Mr. Han came the next day to my home. Great price, even better if you can pay CASH. Installed a dealer produced window and cleaned up the glass inside. Lifesaver.

I spoke with someone before 8am on a Saturday for a replacement window for a 2020 4Runner. Someone…read morecame to service it within a couple of hours and it was done pretty quickly! They did it in the parking lot while I was staying at a hotel. The gentleman was very polite. I would definitely call them again if another mishap occurs. I cannot review pricing as I just paid a deductible.

No was amazing....my son who attends st Mary's college knocked out his back window in the morning…read moreand mo had it replaced on the same day by 2 in the afternoon.....incredibly easy and too care of all the details.....I'm very impressed with the prompt and fuss free service!

Took in a rock chip on 680 on Saturday. Connected with…read moreRobert and he responded even on a Sunday. Showed up next day on Monday. Fix was fast, flawless, and affordable. Robert is a great operator. Highly recommend for windshield repair.

From the minute Fernando answered the call, to the moment the window was replaced this was an…read moreexcellent experience! They accommodated me with a special request to remove the window on one day (allowing me to repair my dashboard that was damaged by the sun over the last few years) and returning on a different day to replace the window without charging me any extra for the multiple trips. Fernando even removed additional pieces of trim that he knew would be needed in my planned dashboard repair. I hadn't thought of removing these pieces of trim and would have damaged them whilst making my repairs. He then replaced them on his return visit again without charging me any extra charge! The service was expert, timely and professional, clearly they care about their reputation and want you to be happy with the results. I can confidently recommend you look no further if you want expert service, done on time, and at the best price.

Fernando showed up on time and did an expert job of replacing my cracked windshield for half of…read morewhat other companies quoted. Highly recommend.

Same day service, great install and a great price. I ordered from a big national chain and their…read moreappointment got canceled and very hard to reschedule. Velocity came though!

After a windshield recall, the Ford dealership broke my rearview mirror while reattaching it and…read morerefused to replace it and wasn't qualified to even fix it, saying it was aftermarket. I tried fixing it myself with strong adhesive, but it wouldn't hold. Velocity Auto Glass stepped in and did an amazing job. It took extra time and ended up needing two different technicians and Noe got it done! The team was professional, detail-oriented, and clearly explained the issue. They honored the original estimate despite the extra work and even on a Saturday and on Valentine's day! I'm so relieved to be able to drive safely again, thank you!

Got me in very next day after a call for a side window replacement. Showed up 2 guys earlier than…read morepromised and were done in less than an hour! Looks like nothing happened, no broken glass, no scratches! Legit! Thank you so much!

BaySide Auto Glass (now Genesis) provided amazing service. They provided a detailed quote and…read morestayed true to it. The tint was professionally done, my windshield looks like it was the original, and working with this team was a great experience.

Another truly elevated experience with Elevate Auto Glass!…read more I worked with Kurtis, who was professional, kind, and incredibly efficient from start to finish. From scheduling to completion, the entire process happened within 24 hours. Even better, they came directly to my home and had my new windshield installed in about an hour. It honestly couldn't have been easier. This was actually my second experience with Elevate Auto Glass. I used them three years ago for a sunroof replacement and received excellent service then, too. Three years later, the quality of service is every bit as impressive. It's refreshing to work with a company that is reliable, efficient, and genuinely pleasant to deal with. Thank you, Kurtis and Elevate Auto Glass, for another 5-star experience. I highly recommend them!

Another amazing job by Curtis!!…read more A rock found my windshield causing a small chip and crack. He was out the same day and repaired it. It looks great!! If only everything was this easy!

Very impressed with A+ Auto Glass! Staff are super friendly and helpful. I was able to get an…read moreappointment to replace my car's windshield the next day. I love that they're mobile and completed the work at my house. The technician, JR, gave us a call when he was on his way which we appreciated. He arrived on time, was very nice, and got the job done quickly. We're hoping we won't have to replace more of our car glass anytime soon, but if we do, we will definitely use A+ Auto Glass.

Great service! Angela helped schedule my appointment so that the windshield would be ready for…read moredriving before we headed out on a road trip. The technician arrived on time and finished up with time to spare.

Our new truck got a rock to the windshield yesterday. I…read morejumped online to our insurance and scheduled Safelite to come to our home today and repair it. Joseph called in the morning to let us know when he would be here. He was on time, clean, friendly and did a fantastic job in very little time. A little sad our truck has had its first boo boo, but very happy with Joseph and Safelite.

In March 2026 I initiated the process of windshield replacement with Safelite through my insurance…read morecompany. What followed was months of difficulty, made more challenging because of the dishonesty, gaslighting, and misdirection of Concord employee "Dario." He failed to show up at appointments he made with me, and forged my consent. Safelite charged both me and my insurance company twice, the first charge well before work had been completed, yet they promised no charges would be made until completion. (They reversed the second charge to me, but that the correction needed to be made shows sloppy recordkeeping at the least.) One big roadblock was that Safelite kept ordering the incorrect glass for my vehicle, no matter what evidence I provided (photos, user manuals, etc) and Dario insisted there was no way to change it in "their system." He kept saying I had the wrong VIN. Meanwhile, other entities including the DMV recognize the VIN as matching my car. The mistake was clearly Safelite's. Once the proper glass arrived, Dario blamed "the system" on a difficulty with recalibrating the windshield and told me I would have to take the vehicle elsewhere, but he did not provide the release to my insurance company. Instead, Safelite charged my insurance company for the unsuccessful recalibration and reported the job completed, closing my claim. It took until July 2026 to finally have a working vehicle again. In May (updated in June) I posted a review here on Yelp and other social media channels highlighting the struggles with the not-yet-completed job. My review became the "featured" one here on Yelp for this business. Shortly thereafter, Safelite approached me with a Release Agreement and proposal for a settlement payment to avoid litigation and in exchange for my lifetime silence. I removed my online reviews and signed the Release Agreement. Safelite sent a check, but then they issued a STOP payment. They have refused to send a replacement check, claiming that the money was intended to pay a third party that had worked on my vehicle, despite the Release Agreement saying nothing about payment to a third-party or that such payment was earmarked for repairs to the car. As such, they breached contract, and I no longer have to be silent. Ultimately, my vehicle was fixed. But the ordeal was long and I witnessed falsification of records and other concerns that made me doubt Safelite's integrity.

they were great! professional attitude, quick response and availability, comes to you. very…read moresatisfied with my service

I had a great experience from start to finish with Evelio at at Sky Auto Glass. He was very…read morefriendly and helpful. He had to order my window and did it right away and got back to me letting me know when it would come and saying that he would let me know when it came and come that day to install it, which is exactly what he did. He also explained how he aligned it. He did an excellent job. We are very pleased with his service!!! We definitely will recommend his service to our friends and family!!! Thank you Evelio!!! P.S. Also, the cost was very reasonable! Michael & Frances