Very easy process. They came to me with their mobile service to Oakland and the technician that arrived was very friendly and did a great job. Quick and efficient. No issues with the windshield itself, traveled on the freeway the next day. They also have better pricing than other mobile services (i.e. safelite.) read more

very quick and friendly service to replace my rear quarter glass. same day and came to my home. I would 10/10 use Big K again read more

Big K Auto Glass - before - Auto Glass Services Near Me

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Super fast response and quick scheduling, professional work, and reasonably priced. Big thanks to Big K! read more

Han was on time and he finished the job within a hour. Highly recommend his service. Five star ratings read more

Big K Auto Glass - Auto Glass Services Near Me

My rear quarter glass was broken while I was at a restaurant in Temescal, Oakland. I put out a project request and Big K had the best pricing -- the glass is all the same because this window can only be bought through Audi (booo!!). They have mobile service and will work with your insurance -- yeah, factory glass is $$ so it was above my deductible :*( There were a couple of hiccups getting the glass from the dealer it was ordered through so had to reschedule, but Big K was proactive with their communication, so that helped. It took a couple days longer than I had hoped because of the rescheduling, but it comes with a guarantee, the work was done well, and the tech cleaned up all of the broken glass from inside my car. Now, how dirty my car is stands out now with the one shiny new window! read more

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Can't say enough about this business. Very professional, punctual knowledgeable, efficient. They actually repaired damage done by a previous company . That resulted in my car being totaled. They replace the glass and also did work that only the dealer could do. They are also very proficient and knowledgeable with high end cars. Don't go any place else. thank you BK Glass. read more

I've been using BK Glass for over five years, and they've been consistently outstanding. They are prompt, professional, and very respectful of the space they're working in. I once used my neighbor's garage during a rainy repair, and their technician left it cleaner than it was before. When I needed a window fixed urgently, they sourced the glass and completed the job within 24 hours. That kind of turnaround is rare. Most recently, they replaced the windshield on my Volvo. I texted them my VIN, they handled everything, and completed the install in about 30 minutes. The work was precise, clean, and they gave clear instructions for proper sealing. Their pricing is very fair. I've compared other companies, and BK Glass comes out ahead. I've used several glass repair services over the years. BK Glass is the best. Highly recommend. read more

I had a great experience with Big K Auto Glass after my windshield was broken. From start to finish, the process was completely stress-free, and that's largely thanks to Bessie. She was incredibly helpful, professional, and kind throughout the entire process. Bessie went above and beyond by helping me file a claim through my insurance, which made everything so much easier and saved me a lot of time and confusion. She really knows what she's doing and made sure I felt taken care of every step of the way. The service itself was also excellent -- they were able to schedule me right away for the very next day at my own house, and they arrived exactly at the scheduled appointment time, which I really appreciated, the guy that arrive to my house was so kind and finished in less than 2 hours. Overall, I highly recommend Big K Auto Glass, and I especially want to give a big thank you to Bessie for her outstanding work. She truly made a stressful situation so much easier! read more

Reception was very prompt and their pricing was extremely transparent and fair. They worked with my schedule and the technician came to my job right on time. He was quick and polite. Plus the added convenience of the online payment link was nice. God forbid I get another window busted, but I would definitely call these folks again and recommend them to others. They were recommended to me by Caliber Collision. Overall, super pleased. read more

extremely professional, responsive, and efficient. Got my widnow replaced within the week and did it at a great price compared to others. Also did the work in like 40 minute - AND they came to me. Would recommend - thanks again yall! read more

Han did a great job. He was fast, professional, and did everything he said he would do in a friendly yet respectful manner. If I ever need an auto window replacement, I'm going to call him again. read more

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Couldn't have been easier! My windshield got a nasty dent on Monday night, I contacted Big K Tuesday morning, and I had a new windshield Tuesday afternoon. They did the job from my driveway, too. And the price was fair, especially for the home service. Everything was done from my phone, including payment. Very convenient. If you're in the unfortunate situation of needing new auto glass, make the situation better by contacting Big K Auto Glass. read more

This business was incredibly efficient and helpful from the minute I reached out, to taking my car to Hans for repair. My car is a 2014 Mazda and now being shared with my 18yo, new driver, son. It seems every time the car comes home, it has a new scrape, and now, a broken side view mirror. I was motivated to get it fixed, since it's a hazard for anyone driving. Big K was the first to respond to my project, the first to ask for vin# to get estimate, and when we spoke, each worker was clear, personable and actually heard what the issues were. I thought I was going to have to replace the housing and mirror, so the first estimate was over $600 with a Mazda part - housing replacement. Since my son was going to have to pay for this, cuz how else do they take ownership, he had a fit. "Let's just glue the mirror in place," he said. My son is over 6' and I am 5', so not being able to adjust the mirror wasn't going to work. I called Big K and discussed my dilemma, and agreed to have a tech look at the mirror before ordering anything. Hans checked it out, looked behind the mirror, pushed it back into the cracked housing and sent me on my way in less than 10 minutes- NO CHARGE! He suggested we put super glue on the crack to increase strength. How many places would do this??!! Most would have loved to charge me the full $600, whether I needed the repair or not. I can't tell you how much I appreciated their approach and work. My son's pretty happy too! read more

Big K Auto Glass - Mirror isn't cracked, but no longer attached to housing. - Auto Glass Services Near Me

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I received excellent service . Responsive , diligent and very professional. I highly recommend . I hope i don't need this service again soon but would use them again in a heartbeat . read more

Big K Auto Glass - Firm van - Auto Glass Services Near Me

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We live on a street where windows get broken fairly regularly if you are not careful about where you park. We were keeping a friend's car while she traveled with her family. It wasn't long before the unfamiliar car was in the wrong spot (bit of musical chairs, since people don't want the parking spots that are in blind spots). Sure enough, we head outside to find a window shattered. Car was empty and I should have just left it unlocked to avoid the headache. Long story short, a friend recommended Big K. Han called ahead of time the next day to ask if it was ok to come early. He said he could be there in 6 minutes and be done in 20 minutes once he arrived and he was true to his word. I gave him the key, went inside, barely 15 minutes later he was calling me to come out. He even made it easy to pay by Credit Card. He had a Square link texted to me and I was more than happy to add a tip at the price that he was charging. I went from problem to solution In less than 24-hours. I hope your car doesn't get broken into, but if you need windshields fixed in your vehicle, Han is your man. read more

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Awesome job! They replaced my rear window on Mt Subaru. Jose vacuumed up all the broken glass. read more

Came to my place and fixed my windshield, quick easy and very helpful. Highly recommend. Quick service, friendly, quality and economical! read more

Big K Auto Glass - Windshield replacement - Auto Glass Services Near Me

Wow, outstanding service by Han! I sent out my message on yelp and he was the first to respond. He came out quickly, analyzed what was needed and ordered the part. We made an appointment for later that day, and my window works perfectly now his professionalism and kindness are what's needed in today's service industry. The price was the best I've received from anyone else and they came to my house! Great company and great guy! read more

Mr Kim Han replaced my auto glass very very professional and well detailed also did a great job vacuuming my shattered windows he is very nice and the customer service is amazing read more

Big K Auto Glass - business - Auto Glass Services Near Me

My windshield got a big crack in it, so on Sunday (they're closed) I filled out their web contact form. Got a call early on Monday, which I let go to voicemail, plus an email. Our back and forth via email was done in a timely manner and soon I had an appointment for later in the day, within a one hour window. Around the time expected, I got an email with a more precise arrival time. Han was pretty much on time and got to work right away. I was curious to watch the whole thing and Han was friendly and conversational. You can see he has a lot of experience and knows his trade well. Their price was very reasonable, and if (when?) I need glass work again, they'll be speed-dialed. read more

We had our driver side window smashed by a rock. I contacted another service through Yelp but expand the request to others. Big K Auto Glass reached out right away with same day repair and a super competitive price. The service was super quick and the window is looking good as new again. Highly recommend them if you find yourself in a similar situation. Thank you!!! read more

I'm very happy with the service and customer support I received from this company. They found an OEM glass for my 2021 Mirai and offered a competitive price--much lower than what others were charging. They also did their best to remove all the small glass pieces that had fallen into the passenger side door. When I asked if I could use my personal vacuum to help, they were very accommodating, which I appreciated. I was also able to get some of the smaller pieces out by hand. Cleaning up broken glass is a tough job, but they made a solid effort. If those small pieces aren't removed, you'll hear them rattling whenever you open or close the door--or even while driving. Overall, I'm satisfied with the quality of the work and the professionalism of the team. Highly recommended! read more

I needed a fast solution to replace the windshield on my 2022 Lexus RX and quickly discovered that recalibration was also required. Jose and John arrived on a Sunday morning and completed the replacement and system reset in just an hour. They were prompt, efficient, and handled everything seamlessly with my insurance company. I'll definitely be keeping Big K in my contacts for future referrals! read more

Woke up one morning to go to work and was blessed with a shattered sunroof. I requested a quote on Yelp and received a quick response from boss man Han. He told me he could order the part and have the glass replaced the very next day. To no surprise, Jose came out the very next day and did an awesome job. Not only did he install the glass super quick, but he also took the time to clean all the shattered glass inside my car. I highly recommend Big K Auto Glass to anyone who needs a quick repair/replacement. Yes, they accept insurance. read more

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Just want to shout out this business! I caught someone in the act of breaking my car window lastnight thanks to my car alarm and a dash of my own insomnia. I commute for work so I needed to get the window fixed today which is a Sunday- so at 5:00 am I submitted an inquiry to Big K Auto Glass through yelp. By 7 am Han responded with a quote that was $200.00 less than Safelight and a same day appointment. He arrived by 11 and was done right before 12 & he even vacuumed the glass broken glass out of our driveway. I don't know but it's the little things for me. Highly recommend his services Also I am located in Vallejo and Big K charged me nothing to travel to my home to do this repair. read more

Big K Auto Glass - Auto Glass Services Near Me

If you are one of the many victims whose car window being vandalized, look no further. Big K is your choice. Their quick response, clear communication, very reasonable price, and convenient mobile service to my location convinced me. Once appointment was made, Big K was on time, job was done swiftly and neat. Oakland City has to do something for community safety. Unfortunately they don't seem to care. This is 3rd time in 3 years my car was vandalized. I will think twice before going shopping or dinning in Oakland. read more

Excellent service from start to finish. 2:00 pm I contacted Big K Auto Glass via Yelp. The company said they can service the auto the same day (mobile installation). We confirmed the appointment from 3-4 pm. 2:25 pm My daughter received a text to confirm the appointment. 3:25 pm My daughter texted, "It is sparkling new". I paid via Zelle. The service and execution exceeded expectations. read more

Super Fast, Affordable, and Reliable! Big K Auto Glass was amazing! They responded to my message right away and were at my location within an hour. The service was incredibly fast, the price was very affordable, and the quality of work was great. I really appreciated how smooth and stress-free the whole process was. I would definitely recommend them to anyone needing auto glass repair read more

Working with Big K Auto Glass was absolutely exceptional! Painless, fast, efficient... just everything that I could have asked for given my situation. Oh, the joy of being in Oakland! You know... like coming back to your car to find your window smashed in. Such a great surprise, isn't it?! Well, this was the wonderful surprise that I got while coming back from my lunch break at work. Of course, there was absolutely nothing of value in my car, so nothing was stolen. When you've been in Oakland for this long, you know better than to leave ANYTHING in your car, especially in plain view. But, it still doesn't matter because I still got... got. But, I digress... After discovering the smashed window, I opened up a project on Yelp to receive quotes for a replacement. I received about 5 different quotes, but Bessie from Big K was the most thorough. I called her soon after and she was able to send a technician out to my area within an hour. I couldn't believe how fast he showed up! It took him about an hour or so install the new window, and he cleaned up all of the glass inside of my car and in the parking lot where it took place. They sent me an invoice through text and I was able to pay them easily through Apple pay. The price was competitive and was even a few hundred dollars less than the big name auto glass repair company. It also included the on site repair which was great. I'm still pissed that I had to deal with this unexpected expense, but so grateful that Big K Auto Glass was able to fix the issue seamlessly. They truly saved the day! Would highly recommend them to anyone who is in need of any sort of auto glass repair. read more

5 stars for Big K Auto Glass. They serviced our car in Richmond and they were very quick. Arrived ahead of time and started immediately, got the job done in under an hour and was kind of enough to put the stickers from our old windshield on the new one. They serviced our 2012 Honda Civic for a good price. Thank you for your great work, will definitely be using in the future if we need it. read more

This team at this organization is a well tuned machine. Efficient, high value and reliable. I had my vehicle broken into within 15 min of parking in...of course... Downtown Oakland. I contacted at least 6 other service providers and they all offered the exact same window replacement; 1 aftermarket and 1 OEM. Big K was able to replace my windows within 48 hrs and at the greatest value of any other provider I spoke with. And it came in at a lower cost than my insurance deductible. Through my insurance it would've taken nearly 2 weeks to set an appointment for replacement. There's no doubt Big K will be the first call I make next time I park in Downtown Oak. read more

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Outstanding service, great communication at a great price. Highly recommended. You won't be disappointed

Great mobile service. Would use again and I do recommend for windshield replacement. Very friendly technician.

Messaged a bunch of shops on saturday morning for a quarter glass replacement for my Subaru. Han from Big K was quick to respond and had a used glass in stock. His pricing was very competitive. Set an appointment for the next day (today). Today he has not only done the job in a timely manner, but he was also super thorough with cleaning the shattered glass shards from the trunk as well as the rear seats, footwell, car seats. the glass looks as good as new. highly recommend! read more

Fast service. Fast reply Mobile service. . I Got a quote for a window motor replacement on a 2010 Honda civic. Within the hour Han was at my house doing the repairs. Window turned out great. I would highly recommend them. read more

A rock hit my front windshield and shattered it, called Big K up , and came to my house and fixed it a few hours later . The installer was friendly and did a great job . Thanks a lot read more

Unfortunately had my car broken into at night, looked around and I found Big K Auto glass. Gave them a call and literally got my window fixed the very next morning! Extremely professional and the price is also fair! Would highly recommend! read more

Called first thing in the morning for a 9" crack on my windshield, got a quote that was about $30-$100 less than competitors, and had a new windshield by 2pm. Highly recommend read more

At least $150 less than any other glass company I contacted. The service was great, prompt, and technician that arrived was very friendly knowledgeable and took extra effort to make sure my rear window installation would not leak again. I highly recommend big K glassfor your automotive glass repair needs read more

Great customer service, good price, very fast response time. 100% recommend. They responded to my request within minutes and replaced it within the hour at my workplace. Payment was easy and straight forward. Technician was friendly and did a great job a cleaning up the broken glass. read more