After a windshield recall, the Ford dealership broke my rearview mirror while reattaching it and refused to replace it and wasn't qualified to even fix it, saying it was aftermarket. I tried fixing it myself with strong adhesive, but it wouldn't hold. Velocity Auto Glass stepped in and did an amazing job. It took extra time and ended up needing two different technicians and Noe got it done! The team was professional, detail-oriented, and clearly explained the issue. They honored the original estimate despite the extra work and even on a Saturday and on Valentine's day! I'm so relieved to be able to drive safely again, thank you! read more

I had a small chip on a leased car. After the work I could still see the chip, it was a minimal improvement. Not recommended, very low quality work. read more

Quick response with a good priced quote and was out the next morning to get the job done. Good product and great quality and professional worker. Thanks read more

Mauricio was fast, skilled, super polite, done exactly in the time he said it would be done. Price was exactly same as all other quotes from other companies to replace entire windshield. Highly recommend read more

Installed incorrectly, broke parts of the car and then refused to fix or refund. Be ware!

I called at 9am and my front window's crack was fixed by 1pm. Mauricio was on top and finished the job quickly.

Zero problems, the price quoted on phone was the price I paid, and I would recommend this company to anyone and everyone. Great service, incredibly simple and easy to schedule, and it was inexpensive. I called one afternoon after I had a crack in my windshield that was quickly growing and the woman on the phone informed me that it was probably too late for them to come out same-day, which wasn't even something I considered possible, but she scheduled me for the very next day (way sooner than I expected). The next morning on the day of my appointment, the technician, Carlos, called and left a voicemail (and texted me) asking if I was interested in an earlier time that day, I called him back and said sure. He showed up 10 minutes early, I unlocked the car and he got to work. I came out later and asked if he was OK if I paid at that time so I could get on a work call, he dropped what he was doing and took payment, then promised to lock up and leave my receipt and instructions when he left. He did just that, and he also texted me the instructions and assured me the car was locked as planned (which it was). read more

Phone operator was quick and easy on a quote and scheduling. Carlos shows up on a Saturday morning to spot repair a windshield chip on time. He was done in 30 mins and was professional and extremely friendly. read more

My car was broken into on Tuesday in Oakland and by Wednesday morning they were able to come to me to replace my back window. I was quoted $700-$800 from other big name company's but Velocity Auto Glass slashed those prices in half and we're able to help me right away. Great work, great customer service. 100/10. read more

Velocity Auto Glass - Before - glass shattered - Auto Glass Services Near Me - Walnut Creek, California

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Mauricio did an amazing job to my car window. He text me 30 minutes before my appointment and started working when he arrived. Finished his job in less than 45 minutes. read more

Noe came out to my house next-day and got a new windshield on my Magnum in no time. He was exceptionally professional and the final bill was better than reasonable. I would highly recommend Velocity and will doubtless give them a call the next time I need auto glass. read more

I just wanted to take a minute to say how great of service Carlos provided when fixing my back windshield. He was courteous, professional, quick, and did a fantastic job with both the installation and the cleanup of the broken glass. Carlos also went above and beyond by helping me fix a small part on my car that he noticed was damaged from a different incident. It was incredible service. You are very lucky to have someone who cares about the customer and takes pride in his job like Carlos. After tons of headaches dealing with my car being broken into, Carlos was a huge relief and a pleasure to work with. read more

I have used Velocity 3 times now and have only good things to say about them! They are responsive, prompt, courteous and their pricing is very reasonable. I love that they are a mobile service and plan on referring them to anyone I can w/ the same needs for windshield and car window replacements. Today they replaced my front windshield and Noe was in and out within 45 mins! Thank you again Velocity for making things easy and accommodating. read more

Velocity Auto Glass - Close up of the windshield - Auto Glass Services Near Me - Walnut Creek, California

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My car's back windshield was smashed at 12 (Piedmont Ave, Oakland). Called Velocity and they were super responsive, helpful and had the replacement in stock. Mauricio came out at 3:15pm and my car was fixed by 5:15pm. They were fantastic and made a stressful situation so much better. Highly recommend! read more

I did the on line quote from Yelp, John from Velocity Auto Glass was prompt in replying with a full price including tax and install, was quick to answer questions and was able to book my appointment right on the Yelp App! My technician Josh was on time, was professional and happy to explain the process of installing a windshield. Quick, affordable and easy to work with. How else can you earn more stars? You can't, that is why I am giving them 5 stars. read more

The technician who facilitated the repair was highly professional! I was very pleased with the service I received! Not to mention that they also came out to my place of employment, and the fee I was charged was considerably less than the cost estimate I received from another auto glass repair company. read more

So I contacted 6 different auto glass repair places and i got quoted very drastic price differences. This service was mobile and was $120 cheaper than the the next cheapest place. And that was for OEM glass of an 06 ford mustang coupe. They also had the highest rating on yelp. So price was good and seemed like the service and quality was great. So I messaged through yelp and set up an appointment with a 4 hour time frame. Javier arrived and was professional, and said it would take about an hour. The new OEM glass looks great, and got new molding. The most important thing to me was the pony logo on the glass. Thanks alot and will definitely use this service for my mazda who also has a good crack in it. read more

Velocity Auto Glass - New OEM mustang glass - Auto Glass Services Near Me - Walnut Creek, California

Had to replace the rear window on my truck, my wife called and got us mobile service to our home around 4:30 which was the end of my work day, so timing was perfect. Josh came over and did an amazing job. He kept knocking on the door to release the small glass pieces that got stuck at the bottom of the door. He didn't stop until he made sure the noise of glass pieces was gone. I even told him myself to stop vacuuming since it's impossible to reach and the noise was almost completely gone anyway but he didn't give up. That's the main reason I'm writing this review. I'm impressed! Thank you and please keep it up with future customers. read more

They were quite cooperative to my needs / timing even on the day of service - did their best to accommodate better than my expectations and was so budget friendly! Thank you Velocity read more

Replaced hard to find window for 2001 Silverado same day for $300 less other quotes...

They are pretty convenient and cheaper than other places, but with that being said you get what you pay for. I just got my windshield replaced and a tiny Little Rock already cracked it and they wouldn't related it. Will probably look elsewhere next time. read more

Fast, friendly, professional and best price! Received a quote through Yelp, scheduled to come out the next day - unfortunately the info I provided was incorrect and the glass was wrong, so they came back to my house the next day (at no extra charge) and were quick to replace my windshield. Their price was the best one by miles and their speed was unrivaled. Would use again (lets hope I don't have to!). read more

I initially contacted a different company to come and install a new windshield for my companies very large F-450 bucket truck. The woman who answered the phone didn't know what I was talking about in regards to the truck size. She put me on hold forever and I hung up. I immediately searched mobile auto glass repair on yelp and Velocity was the first to pop up. I went to their website and and requested a quote. I input all of the information for the particular truck I needed a new windshield for. With in 5 minutes I received a quote via email. I said yes to the quoted price and let them know the date that they could come and install. It was to be a few days later than my quote request. They confirmed they could be there and what time. They showed up at the top of the hour at our yard for the repair. Our truck was repaired in less than 30 minutes. They also take Amex which is great for me. It was so incredibly fast and convenient. Their tech was super nice and accommodating. This was exactly what I was looking for in glass repair. No hassle no inconvenience. Its that simple people! read more

It just feels fantastic when you call a company and they actually do what they say they are going to do, when they say they are going to do it. That just seems like asking so much now days. I am so thankful for the team at Velocity! Great customer service from the whole team. I called in, asked if they did insurance jobs (I have AAA), and scheduled an appointment. The installers Josh and Noe were on time, professional, and friendly. They got to work right away and finished the installation of the windshield in less than an hour. They explained what to do and not to do after the replacement of my windshield. My Toyota is looking like nothing happened! Great job guys! read more

Velocity Auto Glass - Thanks for taking care of old faithful! - Auto Glass Services Near Me - Walnut Creek, California

Had my cars back window shatter this weekend. Attempted to find service from a few providers, but hit one brick wall after another. Closed, supply chain issues, out of stock, 2 months waiting time etc. Then I contacted Velocity Auto Glass and spoke to No'e. He assured me that they had my window at their warehouse and would have it and install it within a few days. Sure enough Juan Carlos arrived at my home Tuesday morning and had it installed and ready to go within an hour. He was friendly, professional and a delight to work with him. The window looks great and I am a happy camper! Thank you No'e, Juan Carlos and Velocity Auto Glass, highly recommend them. read more

I have to give them a 5 because the were good on their word. The first windshield they attempted to fix didn't work. When I called and sent before and after pics they installed a new windshield, willingly. Lessons learned: 1. Be glad you picked an honest company. 2. Document, document, document! read more

This is the best auto glass business Carlos has dead my card twice in 3 months and he does excellent work and very nice and everybody in the office read more

I've had them repair my windshield at least twice and they're always the cheapest for the newer car windows. They do a great job, thanks! Will come to you no matter where to are! read more

Great customer service. Great price! Quick response. I recommend Velocity Auto Glass to anyone looking to hire great affordable service.

Yesterday morning I used the price quote request feature to compare several mobile auto glass businesses. Velocity responded in less than 30 minutes with a good price that included the total out the door cost (taxes, free mobile feature, etc.) which I really appreciated. My windshield was replaced today, the man was very friendly and professional. My windshield looks great! Highly recommend! read more

Velocity Auto Glass - New windshield looks great! Fast and friendly service. - Auto Glass Services Near Me - Walnut Creek, California

Thank you Antonio for a great service. My car looks like new again! Thank you John for replying my messages on yelp to get quotes and setting up my appointment. Smooth process and quick. I will definitely use your service again. read more

The rock that hit my window has some serious Velocity which thanks to the good lord did not go through. And another big thanks to Velocity for quickly replacing my windshield within 48hrs. John and crew promptly communicated and professionally installed which is why there is no other company I would recommend. Great customer service and competitive pricing Thanks again!! read more

We had loads of sap drip on our windshield. We tried for weeks to get the sap off using about every chemical known to man. We improved it but it was far from being in good shape. So we ultimately decided to replace the windshield. It was funny that the Velocity service person called initially confused because there was a windshield already there but understood after I pointed out all the sap. The job was quickly done and no problems since. read more

Two windows were destroyed during a break-in and Velocity came right out and replaced them both. We were VERY pleased with their customer service and quality of work. Would definitely recommend to others. read more

I had a little chip on my windshield. My deductible was high and I decided to pay my own money. The next day (Veteran's day) I looked up Yelp and found Velocity Auto Glass. I called them early in the morning and I was able to schedule the visit within 1 hour. The technician, Carlos, made a call around 20 minutes before his arrival. He came right on time and explained possible consequences after repair. His job was done in 20 minutes and everything went so smooth. I will go with Velocity if I have to replace my windshield later. read more

very fast and affordable service! my technicians were extremely kind and worked quickly to replace my windshield. I was able to make a next-day appointment and would return to them for future service. will definitely recommend to friends! read more

It would have been 5 stars however my appointment window was 8-10 am. They called right before 10 am and said he would be there at 11 am. He didn't show up till 11:20. It pushed back my entire day quite a bit, since I couldn't drive my car... With that being said, I called everywhere and this was the cheapest mobile place in town. So obviously price was good. Based on price I'd use them again, BUT... they need to be on time as "time is currency" these days. read more

I needed my passenger window replaced, sent quote on yelp, the same morning they provided price and was able to make a mobile appointment the same morning! Fast response and quality install, could not be more happier with service as my wife needed to use the car on a daily basis so this was super convenient. i would definitely would use them again and would highly recommend to anyone who needs fast quality auto glass replacement. Thank you! read more

I emailed velocity late at night as I needed help with a broken vent glass in my car. To my surprise they responded right away and were very clear about the glass they would provide and what all the service would entail. John, the person who helped me set up my appointment, was very professional. The next day the tech arrived after calling me about 30 minutes before and proceeded to vacuum my car and vacuum inside the door panel. He install the new glass and within less than an hour my vehicle was good as new. I definitely appreciate the great customer service and the execution from start to finish. I definitely will use them again although i hope I don't have any more breakings in the near future. read more

Good service and price, technician was friendly and quick, but I was quoted a 9am-12pm service time and wasn't told he would be late until I called at 12:10. The dispatcher on the phone offered a discount for the tardiness but the technician didn't have it reflected on his bill or seem aware the dispatcher had offered it. I also understand it's a messy process, but the technician left a lot of broken glass in my driveway - the accident didn't happen here, and some of the glass was older, a different type of glass or tinted (my windows aren't tinted) so I think it was falling out of his vacuum / truck as he worked. Not great. read more