1. Velocity Auto Glass

0

Walnut Creek, CA

Velocity Auto Glass

4.7 (109 reviews)
Open • 8:00 am - 5:00 pm

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Response time

5 hours

Response rate

95%

Services - Velocity Auto Glass

Auto mirror repair

Auto mirror replacement

Tint application

Velocity Auto Glass Photos

Recommended Reviews - Velocity Auto Glass

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Reviews With Photos

Before - glass shattered

My car was broken into on Tuesday in Oakland and by Wednesday morning they were able to come to me to replace my back window. I was quoted $700-$800 from other big name company's but Velocity Auto Glass slashed those prices in half and we're able to help me right away. Great work, great customer service. 100/10.

Close up of the windshield
Nina L.

I have used Velocity 3 times now and have only good things to say about them! They are responsive, prompt, courteous and their pricing is very reasonable. I love that they are a mobile service and plan on referring them to anyone I can w/ the same needs for windshield and car window replacements. Today they replaced my front windshield and Noe was in and out within 45 mins! Thank you again Velocity for making things easy and accommodating.

New OEM mustang glass

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4 months ago

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8 months ago

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1 year ago

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3 years ago

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2 years ago

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3 years ago

Installed incorrectly, broke parts of the car and then refused to fix or refund. Be ware!

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Noe B.

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5 years ago

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3 years ago

I called at 9am and my front window's crack was fixed by 1pm. Mauricio was on top and finished the job quickly.

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3 years ago

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4 years ago

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5 years ago

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6 years ago

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4 years ago

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Noe B.

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3 years ago

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Noe B.

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7 years ago

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Noe B.

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9 years ago

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3 years ago

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6 years ago

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3 years ago

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4 years ago

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5 years ago

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8 years ago

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8 years ago

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Noe B.

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3 years ago

Replaced hard to find window for 2001 Silverado same day for $300 less other quotes...

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10 years ago

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4 years ago

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6 years ago

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5 years ago

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8 years ago

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Noe B.

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6 years ago

Great customer service. Great price! Quick response. I recommend Velocity Auto Glass to anyone looking to hire great affordable service.

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8 years ago

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Noe B.

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6 years ago

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9 years ago

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Noe B.

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4 years ago

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6 years ago

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7 years ago

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6 years ago

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5 years ago

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9 years ago

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6 years ago

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Velocity Auto Glass Reviews in Other Languages

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Review Highlights - Velocity Auto Glass

“So, YES, John will reply after hours to the maximum of his ability and he provided excellent customer service.”

Mentioned in 13 reviews

Read more highlights

Safelite

Safelite

(544 reviews)

Our new truck got a rock to the windshield yesterday. I…read morejumped online to our insurance and scheduled Safelite to come to our home today and repair it. Joseph called in the morning to let us know when he would be here. He was on time, clean, friendly and did a fantastic job in very little time. A little sad our truck has had its first boo boo, but very happy with Joseph and Safelite.

In March 2026 I initiated the process of windshield replacement with Safelite through my insurance…read morecompany. What followed was months of difficulty, made more challenging because of the dishonesty, gaslighting, and misdirection of Concord employee "Dario." He failed to show up at appointments he made with me, and forged my consent. Safelite charged both me and my insurance company twice, the first charge well before work had been completed, yet they promised no charges would be made until completion. (They reversed the second charge to me, but that the correction needed to be made shows sloppy recordkeeping at the least.) One big roadblock was that Safelite kept ordering the incorrect glass for my vehicle, no matter what evidence I provided (photos, user manuals, etc) and Dario insisted there was no way to change it in "their system." He kept saying I had the wrong VIN. Meanwhile, other entities including the DMV recognize the VIN as matching my car. The mistake was clearly Safelite's. Once the proper glass arrived, Dario blamed "the system" on a difficulty with recalibrating the windshield and told me I would have to take the vehicle elsewhere, but he did not provide the release to my insurance company. Instead, Safelite charged my insurance company for the unsuccessful recalibration and reported the job completed, closing my claim. It took until July 2026 to finally have a working vehicle again. In May (updated in June) I posted a review here on Yelp and other social media channels highlighting the struggles with the not-yet-completed job. My review became the "featured" one here on Yelp for this business. Shortly thereafter, Safelite approached me with a Release Agreement and proposal for a settlement payment to avoid litigation and in exchange for my lifetime silence. I removed my online reviews and signed the Release Agreement. Safelite sent a check, but then they issued a STOP payment. They have refused to send a replacement check, claiming that the money was intended to pay a third party that had worked on my vehicle, despite the Release Agreement saying nothing about payment to a third-party or that such payment was earmarked for repairs to the car. As such, they breached contract, and I no longer have to be silent. Ultimately, my vehicle was fixed. But the ordeal was long and I witnessed falsification of records and other concerns that made me doubt Safelite's integrity.

Xpro Auto Glass - Windshield after replacement

Xpro Auto Glass

(205 reviews)

I had a great experience with Xpro Auto Glass. After my initial windshield replacement, my Honda's…read moreADAS calibration could not be completed because OEM glass was required. Although the OEM windshield was on national backorder, the team stood behind their work, honored their commitment to provide the correct glass, and kept me updated throughout the process. As soon as the OEM windshield arrived, they scheduled my appointment promptly, completed the replacement, and successfully calibrated all of my Honda Sensing safety features. My vehicle is now working exactly as it should. I especially appreciate that Xpro didn't take the easy way out when an unexpected issue came up. They took responsibility, communicated professionally, and followed through until everything was resolved. That level of customer service is hard to find these days. A big thank you to Marcel and the entire Xpro Auto Glass team for their honesty, professionalism, and dedication to making things right. I wouldn't hesitate to recommend them to anyone needing windshield replacement or ADAS calibration services.

UPDATE JULY 25 MY WINDSHIELD IS LEAKING AFTER GETTING A…read moreCARWASH. They ended up giving me a refund because I refuse to have them replace my glass for the 4th time?? UPDATE AUGUST 5, Safelight came to my house to change my windshield and upon assessing it, he said whoever replaced the windshield completely ruined the clips and glued the windshield to the molding so it cannot be fixed. Look at ugly ass mold job they did. DO YOURSELF A FAVOR, do not go to this company! And if you did/do, get a car wash to make sure it ain't gonna leak!!

Velocity Auto Glass - autoglass - Updated October 2026

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