I had a great experience with Xpro Auto Glass. After my initial windshield replacement, my Honda's ADAS calibration could not be completed because OEM glass was required. Although the OEM windshield was on national backorder, the team stood behind their work, honored their commitment to provide the correct glass, and kept me updated throughout the process. As soon as the OEM windshield arrived, they scheduled my appointment promptly, completed the replacement, and successfully calibrated all of my Honda Sensing safety features. My vehicle is now working exactly as it should. I especially appreciate that Xpro didn't take the easy way out when an unexpected issue came up. They took responsibility, communicated professionally, and followed through until everything was resolved. That level of customer service is hard to find these days. A big thank you to Marcel and the entire Xpro Auto Glass team for their honesty, professionalism, and dedication to making things right. I wouldn't hesitate to recommend them to anyone needing windshield replacement or ADAS calibration services. read more

Talk about turning a crappy day around. So we found out a family member's sunroof had been vandalized, and, fun fact: their insurance they had been lying for over 25 years (looking at you, Liberty Mutual) didn't cover it. After some research I called Xpro Auto Glass and spoke with Rick. Super friendly, walked me through exactly how the process works and what to expect (major relief). They got us a quote as soon as the glass came in, called that same day, and scheduled the tech. Enter Raldy, the absolute MVP. It was pouring rain, yet Raldy came out, fixed the sunroof in what felt like no time, and left the car spotless (seriously, not a speck of glass left). 10/10. Professional, quick, friendly service with zero fuss. If you're dealing with auto glass drama, these are the folks you want. More expensive than a deductable but worth it for someone to come to your home, fix the issues in the rain and get it done in less than an hour. read more

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I got my sunroof "repaired" the window was installed but the window would no longer retract back.technician knew that it was faulty and still left it anyways no type of quality control.$600 later 0/10 would not recommend. read more

I picked this company due to all the reviews I read. The communication was great, but the quality was not the best. I had a broken windshield for 5 years. The crack went across. Finally decided to change it. Appt 1- technician called to let me know he was on the way. Came within the time frame window. Replaced my windshield in less than 2 hours. Gave me instructions regarding tape removal, when I can wash my car and when I can drive. Drove my car 2 days later and I hear squeaking all around when I was driving on the freeway and though neighbors hood, constant squeaking. Took of the tape 3rd day and the squeaking was still happening. Reached back out to the company and they said the squeaking should resolve once the tape was removed. Explained the squeaking was still happening in even after tape removal. Explained a tech would come by to look at car. Appt 2- tech arrives (same as appt 1). Asks where the squeaking is. Explained to him it's all around. He asked if I was sure. I said drive my car and listen for yourself. He said no, it's ok, I just want to make sure it's squeaking. I said, it squeaks and you'll only know for yourself if you drive my car. Refuses. Takes a look and says, I can see here there might be an issue but I won't be able to replace the glass without having an extra glass on hand. We will have to reschedule with an extra glass on hand. Appt 3- new tech arrives right at the end of the time window. No call giving me a heads up that he's close. Just calls right at 2:00pm that he's outside my house. The extra glass is in the truck. Starts working on my car and finishes roughly less than 1.5 hours. Explains the whole whole tape removal and when I can drive. 4 days later, I removed the tape. SQUEAKING AGAIN. Specifically at the top of the windshield. Reached out to the company arranging another tech inspection/ replacement. At this point, I'm pissed cause although my original glass had a crack, it never squeaked! And the squeaking is annoying. Appt 4 - tech arrives at my house (different tech again.) inspects my car and says "you know the problem is? The molding, look at the molding." He continues to repeat himself and makes sure I look at the molding. At that point I'm frustrated cause ok cool, Yeaa it's the molding, but who does the molding? I asked, it's the tech right? It's the tech that does the molding with the glue? He says, I'm gonna replace the glass and hope it fixes the problem. I said, clearly it's not the glass, you've already said it's the molding, but it's the tech who does the molding? So technically the tech didn't do a good job. Finally answers the question, and said yes, it's the tech. 3 WINDSHIELD REPLACEMENTS LATER. I removed the tape 3 days later, which I've noticed the techs have not uniformly tape the windshields. It's always been roof to windshield, but this one decided to tape the borders but not even border to windshield? And upon removing the tape, the paint comes off?? Has the squeaking stopped?? Not sure yet. The paint removal prompted me to right review sooner than later. Update 03/02 My windshield has minor squeaking but ever since I got my windshield replaced, I've had excessive moisture in my car. read more

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Huge shoutout and thank you to Xpro Auto Glass! Prompt, courteous, competitively affordable, and top-tier car window replacement. They made a stressful situation be quickly and easily resolved. Love the high-quality work and their stellar customer service. Highly recommend! read more

The '25 Prologue I was driving still has temporary plates and it got its first battle scar. Something hit the front passenger window while it was on the freeway and it shattered the glass. Called a couple of places and gravitated towards X Pro. They have mobile service and gave me a 3 hour window. Ricky the sales rep worked with me on the scheduling. He made everything go smoothly despite a few changes on my part. So he earned my business. I thought he was hilarious when he started buttering me up on how Prologue is a very special car. Can't blame him for trying but he should know to close the deal when he got the business. Anything more actually risks loosing the deal. A simple "Thank you for your business. Our techs are highly trained and will take good care of you" would have been a perfect close. Henry Martinez called 15 min ahead of arrival and was pretty much on time. Given it is a new car and he worked in the client's presence, I'd say he did a fantastic job. The perfectionist in me was able to nit pick a few things. Yeah, the broken glass will be sitting in the bottom where it is too tight for the vacuum to pick up even with the crevice tool. He made reasonable effort and did ensure I was ok with it before moving on. The glass replacement process was fluid! This guy is experienced! All in all, I can't complain other than the fact that the incident happened at all. I'd say well done! And would definitely come back if I need to replace my auto glass again. Hopefully, not for a long ,long time. read more

Xpro came within 24-hours to remove my Tesla 3 performance windshield after a large rock smashed into the glass during my commute off a truck. Reasonably priced, great timely service, professional and reliable! Highly recommend! read more

If there was an option to give 0 stars, I would. I drive a Toyota Camry XSE that has extensive features that needs OEM (original) glass, not just any type of glass to make sure that it will calibrate properly with all its safety features. AAA sent me to Safelite which they gave me problems so I decided to look for a diff shop myself. On June 16, I inquired with XPro after all the reviews I saw and received a quote right away. Rafael worked me with extensively. He's very knowledgeable and patient (AT FIRST). He worked with me despite my frustrations and lack of trust with shops. After all the convincing, I decided to go with XPro. On June 17, AAA denies my request for OEM glass once again so I would have to pay out of pocket. On June 18, I decided I will pay out of pocket to get the best glass that I need and guarantee my safety when I'm driving. I give Rafael a call back regarding my decision and he explains to me that Pilkington is basically OEM so that I dont have to pay more than my deductible and pay out of pocket. I listen to Rafael and decide to go with Pilkington and he sets me up with a schedule for the next day. June 19, I was initially set up for a 9-12pm schedule but it got changed to 2-5pm. I wait at home all day, 4pm comes, still nothing so I decide to call. Only then did they tell me that they just checked the glass and it had a big scratch. No updates all day. If I didn't call, I wouldn't have found out. So I had to wait over the weekend to get my car fixed. June 23, my appointment comes. Raldy the service tech said it will take an hour which it did. Then after the service, he said I have to wait for someone to come to do the calibration which I was not informed it was a separate appointment. I was so confused because nobody had mentioned it to me beforehand. He said someone will just call me but nobody did. I had to call XPro myself to try and figure out this whole calibration thing. I called back very upset and spoke with Rick asking for Rafael. Rafael no longer wanted to talk after the service had already been done and paid for and now that I'm having issues with the calibration. Rick was the one that assisted me instead. He kept insisting that my car will be safe to drive even without calibration, and that it was only AAA requiring it and it didn't really need calibration. I insist to have the calibration done ASAP because I haven't been able to use my car for a week already. Not to mention that it was actually a diff company who was going to do the calibration and not XPro. So I had to wait for that company to reach out to me to get the calibration done because "it's already out of their hands" of when the calibration company will be available to complete the service. Thank God I used my insurance, otherwise, they will insist not to do the calibration anymore. The whole process has been so upsetting. The timing is too long. Their communication is really bad. I went with the company because of the reviews but it was opposite of what I experienced. I will not be recommending this company to anybody, not even to my family and friends. read more

Nothing bad! They weren't able to help me in the timeframe I had to get my windshield problem fixed.

Just had my new windshield installed and it was a GREAT experience from the all the Insurance Paperwork handled behind the scene (Thanks to Miguel) and the Glass Technician (Raldy) showed up on time, expert installation, and cleaned up. No problems, just what you would expect, no issues! Raldy has a high attention to detail, no drops of glue, windshield meets my high expectations, he even give me a special tissue to remove the glass adhesive that i got on my finger !! NICE Job!! read more

The diligence, professionalism and honest business is unheard of nowadays but with this company you can rest assure they are on top of things and they care...much love to all in this organization Thank you so much for your service read more

Rain + California Highway = bad combo. I received not one but THREE cracks and chips on my Tesla's windshield in the span of a week. The tiny rock projectiles that fly up from the highway were like deadly missiles out to destroy my car. My Tesla Model Y is brand new so I wanted to get the best possible repair. I called a bunch of different autoglass repair shops but I knew my car was in the right hands when I called Xpro. AMAZING CUSTOMER SERVICE I spoke to David on the phone and he was so easy to talk to and he genuinely seemed like he cared about my car. He was able to quote me a price immediately and schedule a SAME DAY appointment! Other shops I talked to were 1. Unresponsive 2. Unable to work on Teslas 3. Were rude or rushed when talking to me. FAST TURNAROUND A lot of other shops I talked to wanted me to schedule the appointment a week out. I knew that small chips have the potential to spread into huge cracks so I wanted it to be fixed ASAP. David was able to fit me into the schedule on the same day! MOBILE REPAIR The cherry on top is that Xpro offered free mobile service, meaning they came to my location and I didn't have to meet them at a physical shop. I was at work that day so they came to my office in Palo Alto. It took the technician about 30min to fill the cracks on my windshield. If you're in the Bay Area and you're looking for an auto glass fix, call Xpro right now. I highly recommend them for their amazing customer service, efficient technicians, and convenience. They turned a headache into a solution and booking them was a breeze! read more

Would definitely recommend - Experience: I had such a great experience with Xpro auto glass repair service, I called on 9/5/2025. They were extremely efficient, almost to the point where it was too good to be true and I thought there would be some sort of "catch." The staff was professional, the quality of work was excellent, and the turnaround was faster than I expected. I really appreciated how seamless the whole process was. Price: When I checked out their website, I just wanted to get a quote and they called me within 1 hour of me filling out a form for requesting their quote. I had a giant crack in my front windshield window that I needed to get fixed. I paid $365 TOTAL - which included everything including them driving TO MY HOUSE, replacing the glass, and taxes. Service: I really like how transparent they were about pricing. They gave me the price, told me that it included tax/labor and were even able to get a guy out to my house THAT SAME DAY. I requested the quote at 10 am, received a call around 10:40 am ish, and had an appointment so wasn't able to go home until later and asked them to come to my house anytime after 2 pm. They said that they could make that work and were able to get a guy to come at 3 pm that day. He took only 40 minutes to replace my window and took the whole cracked windshield window with him so that I didn't even have to worry about disposal or anything. I was able to pay with my credit card and the whole process literally was so easy. If needed, they even said that they could meet me where my appointment was and get it done while I went to my appointment (but my appointment was short so I wanted to be home). This whole experience was so seamless I honestly can't believe how easy it was. Would for sure recommend. read more

I had a good experience with them. I contacted them and explained about a small windshield crack, they came the same day and I was able to work out the price for the fix. Positive read more

Xpro Auto Glass - was fixed - Auto Glass Services Near Me - Pleasanton, California

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Miguel is professional and fast with communication, however, the technician is very hard to work with. I parked my car on the side of a public street to get the window replaced. I gave him my car key as well. I want to stay close to my car during the repair process because I don't feel safe leaving my car there, and also I have no where to go. But the technician rudely tells me to leave, and said he will charge 25 bucks extra if I don't leave. It's my car and I paid my service fee, I have the right to watch and make sure my car is in good shape. read more

On time fast polite !! You left feeling well informed and satisfied! Top flight! So worth it and my favorite spot read more

Absolutely incredible place! I needed a windshield replacement and was really crunching on time. I called just after 9 am on Saturday and Miguel was so helpful and was able to get me scheduled for that day! Henry came about 3:15 and my car was done by 4! My new windshield is spotless and looks like nothing happened at all. Plus, the cost was well under what two other places had quoted. Will definitely be recommending them to everyone! read more

I've used XPro twice now and they have been amazing both times! First was for a windshield replacement and the second was for a quarter glass; both were same day turnaround on a Saturday. Most of the other shops couldn't do it until at least Monday, but David was able to send someone out within a few hours. My quarter glass was smashed and the technician even cleaned up the glass inside my car - wish I had some cash on me for tip because he was amazing. XPro is the best around - if you're in the unfortunate situation where you need glass replaced on your car, don't hesitate to call them! read more

Highly Recommend. My car sunroof shattered while on a road trip from Washington to California. My husband was able to call them up on a Friday to see about getting it replaced so we could go home. They were able to order the part and have installed on Monday! Very fast service and great customer service. Highly recommend. read more

On time, fast turn time, professional Highly recommend and next time I get a chip in a windshield they will be my first call! read more

Great experience! They got back to me quickly and even came out to my work in Sunnyvale. I highly recommend.

I originally had my windshield replaced in early 2024. Everything seemed fine. A coupe weeks after my windshield was replaced my rearview mirror fell off the windshield. They came back to fix it but it happened again. They came back to fix it once again. All was fine until about a month ago when the rear view mirror once again fell off the windshield. This never happened prior to having my windshield replaced. I called x3 to try to speak to a manager and never heard back. read more

From start to finish love the communication, easy scheduling and they will do all the insurance stuff for you.

Rick and the team at Xpro are amazing. Not only did Rick assist with the insurance portion, he provided valuable insights to how the process works and things to be aware of, truly a customer advocate. I had a very short timeline to get both my windshield and sunroof replaced, Xpro was able to source the parts, and worked me into a very booked schedule. The part that truly amazed me were the communications from Rick and Xpro, they provided critical timely and prompt information. This is a lost art in today's business environment. I'd recommend Xpro to anyone needing replacement glass of anything type!! read more

Fair price and excellent work and communication! They responded in a reasonable amount of time and scheduling was very convenient. The tech was quick and did great work! read more

Everything went very smoothly was able to do same day windshield replacement. Pricing was pretty good too for the services.

Very disorganized experience. I contacted Xpro to replace my moonroof, but when the technician arrived, they were prepared to replace the windshield instead. A complete waste of time due to clear miscommunication on their part. I'd recommend proceeding with caution--or considering a more reputable company. read more

Requested a windshield replacement, great quote and customer service. Unfortunately, during the initial service the technician did break a couple pieces on the inside, so I had to go through their customer service again to get that fixed. There was someone I talked to that tried to convince me because it's an older car it's susceptible to breaking, which was unacceptable however I was able to get the issue resolved. Overall good experience minus the part where I got told that German cars are harder to service... read more

If you live in the Bay Area and need your glass replaced on your car - stop searching and hire Xpro. They are the kindest, most communicative and wonderful company to work with. My car was broken into and they were my first call. I had the best conversation with RIck who was so kind when I told him that my car was broken into. The glass I needed, he said would take 4 days to get and then encouraged me to call other glass companies to see if they could get it earlier because he didn't want me to wait. I called two other companies who said they would contact me later, no one did. I followed up with Rick telling him I wanted to work with Xpro. While I was trying to figure out what I was going to do with my smashed back window for four days. The next day, Rick called and said that they found the glass I needed and could be there the next day to replace the back window. I had to continue working with them because another window was broken at the same time and they continued to be the best company to work with. They did the most amazing job and were so kind and I don't know how to thank Rick and his team for everything that they have done. HIRE THIS COMPANY, THEY ARE THE BEST! read more

Amazing service , very friendly and helpful staff . Made the whole process easy for me . Super fast work, only took them 35 minutes to replace my window and at a price no where else could compare at. Highly recommend to anyone in need !! read more

The service was great! The technician came to my house and replaced the glass in approx 1h. The result was perfect and the price was ok, what you expect in a city like SF. I would recommend read more

Stop searching and use Xpro auto glass if you're looking for a windshield repair or replacement!! I reached out to Xpro after getting a quote of $1000 for a windshield replacement in the city. I found them on yelp & thank god I did. Xpro saved me $400 on my windshield repair & came out promptly the following day to do the repair in my driveway while I was working from home. Super convenient, competitively priced and amazing service! read more

Henry showed up as expected and then worked on replacing my windshield for about an hour. Looks brand new while all sensors and cameras work as they did before. Highly recommended! read more

It started with a prompt response to my request for a quote and ended with a brand new windshield for my wife's car (installed in my driveway). Every once in a while you experience what customer service should be and XPRO (shout out to Miguel) needs to give a TED talk on the subject. I would HIGHLY recommend them! read more

Great experience with Xpro! I called six different companies and Rick was a standout. Not only did he have excellent communication, he offered the best value. Their technician showed up on time and ready to go. It's never fun to have a windshield repair, but Rick and his team at Xpro made it as painless as possible! read more

These guys are always awesome...great customer service, fast and exceptional work.. another one of my cars had a cracked windshield and of course they delivered and did great work.. thanks Xpro!! Don't hesitate to tell your insurance you want to switch shop to Xpro .. 6 stars!! read more

Xpro Auto Glass - Xpro windshield replacement - Auto Glass Services Near Me - Pleasanton, California

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I contacted them to repair a rock chip on my two cars. They came out and "repaired" both windshields. This consisted of drilling into the glass (apparently to stop the spread of small cracks} and to allow the resin to penetrate. He then used a tool to force the resin into the chip and cracks. When he got done he smeared some clear resin over the outside and pressed a plastic square over it. He gave me a new razor blade and told me to scrape off the resin the next day.i did so and as i got to the center a piece of the resin in the hole popped out. This left a small crater on both windshields. The came back out to fix it. Applied more resin and scraped it off a few minutes later. The result is not good. Not only are the rock chips MORE visible but if I run my finger over the site I can still feel an indentation. I WOULD NOT RECOMMEND THEM FOR REPAIRING GLASS. See the two photos. This is what it looks like from inside. David's response is total BS. First, I can still see the cracks in places, so I doubt that it will not continue to crack. Secondly, this result (see pics) is nowhere near what I have experienced in the past, nor what you can see dozens if not hundreds of examples where the end result is not perfect, but is better than it was. The same cannot be said about the two repairs on two entirely separate vehicles (2018 CRV, 2020 Forester). One would think that a competent repair would have improved one or the other. However both of them are far more obvious and far worse than they started out. Even after the second visit, the outer surface is not flat. There is still a dent/crater that was not filled. This is not just sour grapes. This is clearly an incompetent repair X2. I highly recommend that everyone steer clear of this place, Incidentally, the repair he is so strenuously defending was apparently subbed out. The vehicle that showed up to do the repair said Gateway Auto Glass on the side,which is in San Ramon and XPro is in Danville. read more

Xpro Auto Glass - Auto Glass Services Near Me - Pleasanton, California

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I got my windshield replaced 3 1/2 months ago and yesterday my rear view mirror and whole unit broke off in my hand. I called and they said it's been more than 30 days so sorry it's not our fault! I took it apart and the metal plate piece is bent from how they pry it off of my old windshield. It can not be repaired and they don't just sell that metal plate so now I have to buy a whole new unit. How would I have done that??? Terrible customer service and no accountability. Go to Safelite. I definitely should have. I would have given it 0 stars if I could have. read more

Excellent service. Would use again. Fixed my son's broken window quickly and really good communication.

I do not recommend anyone use Xpro Auto for your window replacements. My mother's windshield was replaced by them in August, all seemed fine until the weather changed and she had excessive moisture inside. Initially Xpro was helpful and replaced the windshield at no cost, however, the replacement did not fix the issue and with rain persisting, the carpet was becoming damp. The owner sent over a detailer to try and resolve it, the detailer told him that he cannot fix this and the carpets were soaked. I've attached a photo of the soaked foam inside the windshield that should have been dry. The detailer they sent even acknowledged that this isn't good and noticed an unhealthy mold smell, he said if it were him, he would take the car to the dealership as they'd know how to handle it. After a lot of back and forth with David at Xpro, with no real solution, it continued so we decided to do just that. We paid out of pocket to have her car inspected, not only to diagnose the cause of the moisture, but also to assess the damage. As a result the car was deemed undriveable. The carpeting, and foam underneath had developed toxic black mold. The cause was confirmed to be from a poor windshield seal. We communicated with XPRO and asked for their insurance information because clearly it would be a pricey repair. There were a lot of issues with communication once we got to this point, we were given 2 different insurance company names and it just seemed odd. Clearly after 2 poor window replacements from XPro and going through the headache of not having a car for a month, we were not going to have Xpro replace the window a 3rd time, and risk another poor seal. Instead the dealership handled all repairs and took care of everything for us. For whatever reason, XPro's insurance provider advised us that they did NOT cover the cost of the windshield being repaired. We directly reached out to David, at Xpro regarding this and expecting reimbursement, as it was proven multiple times, by multiple sources, that the root cause of the damage was from the poor windshield seal done by XPro. Not sure why his insurance didn't cover it, we were never told this until it came time to pay. At this point David ghosted us, and is choosing to not do the right thing as a business owner. Instead, it feels like he's expecting this to go away. We paid out of pocket for the windshield replacement, something that was caused by his employees, his company, his work. Odd being a window company and having a lifetime warranty but when something goes wrong you dont follow up with your customers and make it right. We waited and gave him time to respond, however it's been WEEKS we are still waiting on the response from Xpro to resolve this issue. As a result, we DO NOT RECOMMEND XPRO for any window needs, I would not want any other consumer to deal with the same issues and headaches we have had. The time AND money we forked over as a result. I appreciate honest reviews, when searching for businesses to support. If something goes wrong it is very difficult to deal with them and in the end they are ignoring our request to reimburse us for out of pocket damage expenses caused by their company, It's not our fault their insurance coverage wasn't sufficient, as a business owner that' s your responsibility to make sure you have coverage, your customers should not be inconvenienced the way we have. I would definitely research other companies or go through your insurance when dealing with window repairs to save yourself the headache. read more

Xpro Auto Glass - Auto Glass Services Near Me - Pleasanton, California