I had an outstanding experience with this Elite Auto Glass. From start to finish, the entire process was fast, smooth, and efficient. Everyone I interacted with was polite, professional, and genuinely focused on providing excellent customer service. The technicians arrived on time and expertly replaced my damaged windshield. Their attention to detail really impressed me. They even took the time to carefully remove my parking decal from the old windshield and transfer it to the new one--and honestly, they positioned it better than I had originally! What truly sets Elite auto Glass apart is how easy they made everything. They worked directly with my insurance company for billing, which eliminated the hassle and made the entire experience stress-free. Elite Auto Glass is fabulous. If you're looking for windshield replacement services, I highly recommend them. Professional, efficient, reliable, and customer-focused--everything you could ask for in an auto glass company. read more

Super happy with the service here, was able to use my insurance to fix a chip in my windshield. They got me in quickly and did a great job.

Easy mobile service! Sonny replaced my broken windshield with professionalism and expertise! Didn't even take long before I had a new windshield! HIGHLY RECOMMEND!!! read more

Elite Auto Glass - Lexus CT200H - Auto Glass Services Near Me - Livermore, California

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Responded quickly. Came to our home right away. Fast and good quality work. Extremely friendly. Nobody wants to deal with replacing a windshield, but things were so easy that it made it all just fine. Very competitive pricing as well! read more

Great customer service. Great Prices. Very fast and good quality work. And I really appreciate the transparency on the best time to come in based on the current weather conditions. read more

Needed to have the rear window re-sealed in my F-150, they handled it within a couple of hours and we were back on the road! We also use this company for our fleet vehicles and they never disappoint! read more

I was referred to Elite Auto Glass by my car insurance agent to replace my windshield and from start to finish, I've been so impressed with their customer service. Next day after the referral, I got a call from Danielle to schedule my appointment, 1st green flag! When we spoke, I mentioned that my back window wasn't closing properly and she immediately said she'd have the guys take a look. She even read back her notes to confirm all the details, 2nd green flag! I brought my car in last week and the team worked quickly. John, the owner, called me to explain what was wrong with my back window and gave a me reasonable quote. I approved the work and by the next day, both back windows were fixed. A few hours later, I noticed my right side back window was still acting up and called Danielle in a bit of a panic, she was calm and understanding and said John would call me. He did, fast too! He told me he would research what else could be causing the issue. Fast forward today, John called me this morning and said we got the necessary parts, and they'll install it to get my right rear window working! That kind of follow-through and honesty is rare these days. John and Danielle's customer service is truly impeccable, no runaround, no excuses, just genuine care and commitment to getting the job done right. Elite Glass is fast, professional, and stands by their work. I'm recommending them to everyone I know! Yes if you're wondering, John is as kind as his yelp responses! Bring your broken glass here for Elite Glass to fix! read more

John and the team at Elite are awesome. Did a really nice job on replacing the front and back windshields on my classic Mustang. Friendly service, quick turn around and fair pricing .. what more would you want! I absolutely recommend them and will be back when needed. read more

Elite Auto Glass - Auto Glass Services Near Me - Livermore, California

John and his staff were incredible. In 30 minutes, The crack on my windshield was fixed. I am very happy with their service. 5/5 will recommend! read more

Just had my Mercedes glass replaced and everything was perfect! Great experience! Hopefully won't have another crack in the windshield in the future but if I do I will definitely come back read more

Going to Elite Auto Glass was the best...! Everyone that I had the pleasure of talking to were so very kind and helpful...thank you so very much. The gentleman that did the work on my vehicle, Sunny was the absolute best. He went through the whole process of replacing my windshield and what will be done to get rid of Rust areas. He gave me the feeling that he will get my car back to where it should be and everything back in its place. He replaced things around my antenna that I so appreciate...! Sunny, thank you for all the work you did on my car and being the professional...you gave me such a comfortable feeling when I left and a great feeling when I picked up my car knowing you did a GREAT JOB..! Thank you so very much and to everyone who assisted me! Jeri Parsons read more

Took my car to have the front windshield replaced. The customer service is outstanding! They listen and are helpful and know what they are doing. Drop off was easy very friendly staff. The windshield was replaced and looks great. Highly recommend this shop! read more

They care for their customer and it's very noticeable. They are friendly and very helpful. The finished work was great .

Had a mystery driver side window shatter in my Audi. Reached out to Elite, they said they had the window and could do it the next day. Come the next day, they show up early in their scheduled window and got to work, less than an hour later, I paid they drove off. They cleaned out all the glass in the door and in the car, sucked a bit of glass off the driveway and off they went. Very painless, I think the quote was fair and they provided a mobile service perfectly. Will definitely consider them for future automotive glass needs. read more

Elite Auto Glass - Ghost break! - Auto Glass Services Near Me - Livermore, California

On 8/1/25, I had scheduled a mobile appointment for a windshield glass replacement to be done at my work. Lloyd, Senior Technician, had arrived within the time frame given. He had inspected the windshield and had provided me detailed information about the service he was going to provide. I felt comfortable in speaking with him and he answered each question I had thus making this business transaction more satisfying. The job took about 45 minutes and I was able to continue my on with my work assignment in the building. Bottom line, the service was pleasant and convenient and the product installed was of great value and guaranteed. My overall experience was satisfying and I would highly recommend Elite Auto Glass to those on a budget and seeking affordable alternatives. read more

I've had 2 windshields replaced by elite auto glass and both done by Sonny. Sonny has over 20 years of experience and does an awesome job. Very neat and professional job. Thanks again to elite auto glass and Sonny for another flawless install. read more

This was for a 2017 Buick Enclave Windshield This was my first ever experience in getting a windshield replaced, ever. It was smooth from the quote process, scheduling and the install. I did have a minor bracket concern, but John and his team (Andrew and Lloyd) got it all taken care of. I did call John over the phone to express how good I felt with their service. They've earned my future business. read more

Major kudos to Elite Auto Glass. No one likes having to have glass replaced on their vehicles. But I had the unfortunate experience of having a broken sunroof. I contacted my insurance, and they routed me to Elite Auto Glass. They walked me through the process of getting the glass and how long it would take and how much it would cost. I was fortunate as the glass came in early and they were able to fit me in the day before the 4th of July holiday. They gave me a 2 hour timeframe for the mobile tech to come by. As is typical, traffic is terrible before a long holiday weekend. The mobile tech, Lloyd, gave me a call to let me know he'd be late. When he arrived he got right to work and finished the repair very quickly. Lloyd did an excellent job of communicating with me and replacing the glass. The car looks like nothing ever happened to it. Great job folks! read more

Great service and communication! We have 2 vehicles windshields replaced and excellent service each time!

Excellent work. Highly recommend. Fast service and reasonable price. I was having my van serviced next door and they were able to replaced my windshield at the same time. read more

Elite Auto Glass - New windshield - Auto Glass Services Near Me - Livermore, California

Great Service! From the person who gave me a quote to the tech (Sonny) that did the install. If you need to replace your windshield give them a call. read more

I seriously hate trucks. I can't wait for trucks to be automated because the trucks that travel from the Port of Oakland to the rest of the state and country along Interstates 580, 80, 5, and 99 pretty much all drive like jerks. Every single one goes over the truck limit of 55 mph and the worst is when they decide to pass one another by taking over the fast lane and slowing down traffic. If trucks were automated, they would all be going 55 mph and there would be fewer accidents. But my biggest gripe with trucks and the bane of all non-truck drivers are the damn rocks and rock chips they kick up that land like freaking bullets on people's windshields. And because of these trucks, my windshield had multiple cracks. So I ended up replacing it with Safelite for $$$. Sadly, after less than a month, another truck kicked up a rock onto my windshield and my newly replaced windshield had a brand new crack. Knowing that the longer I waited, the larger the crack would become, I searched Yelp and found Elite Auto Glass. I called Elite Auto Glass and spoke with the owner, John, who gave me a reasonable quote and said he could patch the chip. I showed up the next day and John fixed my crack right away. He even gave me a locals only discount. After less than 20 minutes, my cracked window was patched and I was on my way to get hit by more rocks. The sad part is that I know I will be back since I will undoubtedly be hit by more rocks. However, at least I know John of Elite Auto Glass is in town to fix the cracks when needed. * Look up "truck accident bay area" and see all the fatal crashes. read more

Elite Auto Glass - Auto Glass Services Near Me - Livermore, California

Initial contact was friendly. We worked out a good price. I was coming in to fix a few rock crack on my car. There was no mention of what could happen after or how it would look. One was filled and they noticed that so I thought it was ok so far. When I got to my car after 30 mins of fixing I noticed that the one of the cracks had a larger crack coming out of it, larger than when I brought it in, which means more fixing to involved down the line. The other cracks I fixed had very strong discoloration and smudging like they stuffed a bunch of goo and called it a day. I talked to the glass technician about the large goo mess and they said that was how its supposed to look like. Compared to the one i've down previously it was comparably much more invisible while these are very visible. I called back the next day and was able to get a refund but now I am going to spend more money potentially getting a new windshield. They absolutely did not see the larger crack or badly very visable looking "fix" as any of their wrong doing and kept saying we told you beforehand that it wouldnt be cosmetic just stops the cracks getting worse which they didnt. I wouldn't recommend going here to get a rock crack repair and from some of the previous reviews windshield replacement are not good here also. read more

I have had fantastic experiences with Elite Auto Glass and their installer Lloyd. They were responsive and timely to come and replace my windshield. Lloyd was professional and did a wonderful job. I couldn't be happier. They worked with my insurance as well. read more

Lloyd and Casey came to my home to repair a Ram 1500 windshield. Company said they would be there at 8am but in fact showed up a little early. I love that! Get it done! Guys took a half an hour and had it all wrapped up. Looks great! Very cordial and respectful guys. If you need it done and want it done quickly and professionally, give them a call. You won't be disappointed. read more

FINALLY an auto glass place that does what they say, when they say they will do it. After 6 (yes, 6!) no shows from Safelite Auto Glass I was given the option to choose the company I would like to replace the windshield in my 2022 F-150 Lightning. Safelite absolutely could not figure out which windshield was supposed to go on my truck. I had so many cancellations and part mix-ups, delaying the replacement from when I made the claim in June to the end of September. I was put in touch with Elite by my insurance company and I was immediately aware I was in a better place. Elite stated they would use the VIN of my vehicle to find the correct part and call me back in 15 minutes to schedule the replacement. They called me back in 5 minutes and said they ordered the correct part and would be out in two days (one to receive the part, replacement the following day) to complete the work. The appointment was set for sometime between 9am and 11am. Elite showed up at 8:55am ready to do the work. What a difference from Safelite! The work was completed quickly and correctly the first time and I am now finally driving around with a crack-free windshield! I cannot more highly recommend an auto glass shop than I can recommend Elite Auto Glass. If you're looking around, look no further. This company is first rate! read more

Great work! No scuffs on my trim and everything was put back together perfectly. They offer oem or FY (Fuyao) glass. At least for my car (MX-5 Miata ND). They answered all of my questions and ordered the additional oem trim around the windshield that gets damaged during removal. They also performed recalibration of my lane assist sensor on site. I would definitely take my car back for any glass replacement. read more

Exceptional customer service. We had a rear window on a 2011 volt that initially spider-webbed after being hit with a rock, then completely shattered. Elite Auto Glass got back to us quickly, and had a window ready the next day. When I missed the initial drop off due to a hang up, they came out to my house and did the replacement in the driveway! All people involved were super friendly. We will definitely go back with any needs in the future! read more

I had 3 of my cars broken into in one night. Elite Auto Glass had all the parts (I requested OEM Dealer Glass) within two days. The installation for all three cars was done within a few hours. Fast friendly service and all my windows work perfectly. read more

Absolutely the best in the business- the friendliest professionals, best option and highest quality of work. John and Ashley were great to work with- they found a way to work around our schedule and still had the car done ahead of schedule. Elite is the perfect name for this business. read more

Called Elite auto glass in the morning, by afternoon windshield was replaced. Installer arrived early and in less than an hour job was complete. Installer was very friendly and answered all my questions. Windshield and price of job was a good value. I would use again. read more

These people gave me the run around can't find addresses and come to the door waiting around for hours more then one time. poor service. better choices and reliable companies out there like RC auto glass. read more

Was responsible price and excellent work. Fast response, came to the house and knock it out.

Awesome service and fast! My windshield cracked on a Friday and they had it repaired the next Monday. Prompt customer service and coordination with the insurance company. You just pay your co pay. Plus that they come to you, on time too! Technician was in and out under 30 minutes. read more

They replaced the front windshield on my luxury SUV promptly and with friendly service. They talked to my insurance company who covered the OEM replacement which was an unexpected surprise. They also had to order a replacement connector that took a few more days to arrive and then they came to my house to swap it in to complete the job. Amazing service! Thank you! read more

Very professional and quick. Very nice people and seem to give reasonable insurance approved quotes. read more

John and his team at Auto Glass went above and beyond to take care of my car! My husband got his sun roof repaired there a couple months back and they did a phenomenal job. I walked in last week stressed about my windshield and they took care of me with no appointment and great value for their awesome service. Highly recommend for anybody in the area. read more

They replaced my husband's windshield & did it quickly with no hassle. Easy to make appointments with & the windshield looks great!

2018...overdue review John & the Elite staff are good people... Had a tiny rock chip that started to rapidly grow... Thanks to the referral from Bill at Livermore Collision I called John and in no time he dispatched one of his technicians to my location with a identical factory windshield...5starz here ya diigg read more

A friend told me to try this place. I called 5 places for a quote and they never bothered calling back. I called back a couple days later and she said she left a message, well she must have called the wrong number. Their quote was $300 higher than any of the 5 including the Lincoln dealer. Tails wagging the dog here! read more