I have been a customer since 2005, then I purchased a Chevy. Billy was great! He test drove the car for me and inspected the car. I was able to give the dealership a print out of what needed to be fixed BEFORE I would take the car. Billy inspected the car the work was completed to make sure the dealership fixed everything! Bottom line if you are looking for an honest place to take your vehicle California Star is the place for your car! read more

We have used California Star for service on my wife's 2015 A3 for several years. The service is prompt, professional and reasonable. We are very satisfied with California Star. read more

Really good service and not pushy at all. Prices are a little high but that's probably just me being used to paying for American/Japanese car parts prices versus European. Quality work and quick turnaround. Thanks California Star! read more

Stop! This USED to be a great place until new owners took over!. Brought my car in with an issue they found the issue, they were great, then, I asked for the part to be ordered and made a date in two weeks to bring my car back in to be repaired. Brought car in a day early in case it could be done quicker. Hard to be without a car. Second day at 4:15 pm I got a call part did not come in. I said what do you mean, it should have been ordered two weeks ago, they he rudely said we can't control when parts come in, I said really!!!!!!!! Two days with my car and NO part that should have been ordered two weeks ago. You have now lost TWO customers, won't be back! read more

The service California Star provides is exceptional. They have superb follow up and keep me from having to go to the dealer. Fortunately, they solved a problem that I didn't know existed and kept me from spending mega bucks on repairs that we not needed which is much appreciated. read more

Had my 2019 Mini for a few months and wanted to have a quick checkup. It is not due for service yet. Dane went through the diagnostics, checked brakes, fluids, etc. Test drove. Everything is perfect. Thanks for giving me peace of mind, Dane. I'll have it back next Spring for regular service. Trust level is super high! read more

I have a 2017 Audi Q7 that I had taken to another shop with some issues related to the front parking sensors suddenly malfunctioning. The other shop wanted to take the front end of my car apart to find the problem and charge a huge price for diagnostic. A colleague who owned an Audi overheard me talking about it and said I needed to try California Star. He described them as the "Audi whisperers". He was right. They got my car in the next week. Within two hours they called me to say a rodent had chewed the wire to the sensor causing the malfunction. They replaced the wire and the car was already done. Total cost less than $300. I'm was blown away and really appreciative of the work they did. read more

Outstanding service today as a first-time customer. Super competent and knowledgeable and provided excellent advisement. Really appreciated the evident integrity and full disclosure with the diagnostics on my VW GTI. These guys are obviously trustworthy and reliable. Will be back! read more

The guys here at California Star are friendly, knowledgeable and honest! Any time my car has an issue they never hesitate to meet all of my needs. They are kind and flexible. This company is built on genuine integrity. As a woman who knows nothing about cars, I cannot express how much I appreciate them! Dane is amazing to work with, and I always feel well taken care of! Will be a customer for life! Thank you California Star! read more

This is the best Benz service center in the world. I love these guys. Honest and they know Mercs front and back. Can't say enough good things about this shop. This is one of the reasons I only buy German cars, as I know I have a super reliable mechanic. read more

The battery began to fail in my 2019 Audi so I went to my mechanic who rents space at a local gas station. He said he didn't have the technology to replace the battery and referred me to Lafayette CA Star where one of the owners has extensive Audi service experience. They confirmed the battery was dying and replaced it. They did not try to upsell me any additional services. The total service was not cheap but I'm confident it was less than what a dealer would charge. The facility is clean, well-lit, and organized but not lux, e.g., there is no waiting room, like a dealer. The employees I spoke with on the phone and face-to-face were friendly and knowledgeable. read more

From my first experience at this shop to the most recent, I have been told the truth about what my Mercedes needed. They do not recommend unnecessary work like Walnut Creek Mercedes. Honest owner and employees. Amazing value. read more

Been using California Star for 8 years and will never go back to a dealer! The most honest and reliable repair shop I've ever been to. The new owner was the previous shop manager and worked there for 25 years before taking over and it was a seamless transition! I also love that the new owners are bringing in modern technology yet still keeping the classic repair shop feel I've come to trust. Very friendly staff and prices are reasonable and competitive. Great job guys! read more

Thank you to the entire team at California Star for always taking care of our cars! The service manager, Dane is top notch! The owners, Chris and Adam are extremely knowledgeable and have years of experience. Everyone is professional and most importantly kind. Thank you to Dave for figuring out what was wrong with our car's alarm system. Keep up the good work! read more

While having electrical work done on my 2004 MZB SL500 at another service shop, they discovered some issues that might need further diagnosis and possible repairs. Because these items were outside their service capabilities, they recommended that I contact California Star. I contacted California Star to schedule an appointment so they could determine the scope of any potential repairs. They told me that they would perform a system diagnosis to determine necessary repairs. Indeed, additional repairs were required, and they provided me with a cost estimate. The work was scheduled and completed on the time as promised. They noticed that one of the necessary repairs was still covered under dealer warranty and recommended that I contact a MZB dealer. I did and the warranty work was done at no cost to me. Thanks California Star! My MZB SL500 has found a new auto repair shop! read more

Fantastic Service! I've been going here for over 20 years, and always perfect! Highly recommend

Bill and Chris know German cars backwards and forwards. They never suggest work that does not need to be done. Best service ever.

Cal Star repaired my Audi as promised and for a fair price. Cal Star is an excellent alternative to the dealership.

These guys - are simply the best. I have an older Audi Convertible that has been lovingly driven over 200,000 miles. They've helped me keep her safely on the road and enjoying the sunshine with reasonable rates and prompt service. When we recently sold her to a new family - they were great in helping with safety checks for the new owner. read more

Service was very good. My Mini Cooper is running soooo much better! It was a pleasure doing business with them.

This business continues to provide excellent service for our Mercedes SUV. They are efficient, are excellent technicians, never try to upsell you on service, and are great guys. We have brought all of our Mercedes vehicles here over the years and have always been very pleased with their service. I recommended them to my son-in-law for his Audi, and he is equally pleased. read more

Bill and the rest of the crew have always done a great job keeping my 2001 CLK 320 running well. I trust them to do what is needed and nothing more. MZB service is always somewhat expensive but California Star makes it reasonable. read more

I have been maintaining my own cars for the past 27 years but some jobs are best handled at a reputable shop with the right tools. Bill and his team of mechanics are the best in the industry and procure only the highest quality original manufacturer's parts. Honest and reliable, they take pride in their work and treat you like family. I wouldn't take my BMW or Mercedes to anyone else. read more

California Star did a Pre-Purchase Inspection on a SL55 I was looking at buying. Bill was fantastic to work with. We talked about the condition of the car and he also wrote up a nice report that he emailed to me. I wish I was more local so I could take my cars to California Star for service. read more

California Star....The Best service...along with Five Star..( in Concord)...my Mother and I have ever received pertaining to Mom's 1997 Mercedes Be.NZ E320...With lots of Doctor appointments... The Holidays.. and a knee replacement early January... We never knew if the car would start.. and how long...once it started again...California Star was recommended by 5 Star Mechanics in Concord..because it was an older car..California Star was more than happy to get the car in the shop...and had to wait a day or two to finally not start..to diagnose the problem...it was the relay starter...Bill Gunnett..the owner..was there the whole time,...keeping Mom up to date.. I admire that kind of service....dependable...efficient... kind...!!!! And..REASONABLE!!!! Bill genuinely cares about his customers..I know he sure made my Mother happy!!! Mom would also like to thank all of California Star's staff...mechanics..very professional... We highly recommend California Star to everyone. A lot had to do with such a wonderful owner...Bill ...who absolutely made sure my Mother was satisfied... from the first time I called..til the morning we picked up the car..Great job!!!! Deborah L. Briggs...her Daughter read more

Adam is hands down one of the most knowledgeable and personable techs I have ever dealt with. I went to have my 2011 A4 diagnosed. His understanding of cars is phenomenal and his ability to properly diagnose and give the customer insight is world class. If you have a German automobile, do not hesitate to go here and be sure to ask for Adam. Thanks again California Star! read more

I started my 2001 E320 with Bill since 2004. They helped me maintain the vehicle for all these years. Now I have more than 330K miles. Bill and Chris gave great advices to keep my car in good running condition. I have my car towed back to CA Stars when I have any problem on the road. They become the permanent home base for my old and my new Benzs. read more

Could not recommend this auto shop more. Bill and the guys are fair, honest, quick and have excellent customer service. I trust these guys to do a great job for a reasonable price. We have been bringing our Mercedes + BMW here for years and will continue to for years to come. Thanks Bill & Team! read more

Billy and his team always do a great job! Very thorough explanation fair prices given he works on expensive imports and backs his work and parts up with a guarantee - we received some parts that failed soon after installation that Billy replaced for free and a smile. Highly recommend California Star. read more

Great experience. Received prompt service with honesty and integrity. What else can you want? I'll be back!

I brought my 2002 Mercedes E320 in to California Star for service about a week or so ago. I appreciate the outstanding customer service provided. Everyone is helpful, honest, professional and pay close attention to detail. My car is older model with over 250k miles and it is running better thank it has in a good while. I give credit to everyone at California Star. I will definitely, recommend California Star and of course I will continue to return when my car needs maintenance. Satisfied customer, Troy read more

My 2010 A6 had some serious issues, and unfortunately needed some expensive repairs. Bill and Adam were great to work with. They were honest & transparent, took extra time to answer all my questions, and helped prioritize the work needed. These guys know German cars like the backs of their hands, and I won't take my car to anyone else from now on. read more

Bill and Chris provide amazing automotive maintenance and repair services at a very competitive price, excellent customer service and expert automotive advice. We've been very satisfied customers for over 10 years! My mother and aunt started taking theirs cars to California Star as well - they are also very satisfied customers. However, one of their best attributes is how Bill and Chris worked with each of my daughters when they started driving and got their own used vehicles. Bill and Chris ensured each of them knew the importance of understanding key mechanical systems of their cars, how to identify when something wasn't right, and what to do to ensure the vehicles were appropriately maintained and operating safety. Highly recommended California Star! read more

Update. Since they replaced the sway bar, car is in terrible condition and will not stop shaking when in drive.

I stuck with another Mercedes because I did not want to go to another mechanic. Have used California Star for over 13 years - they are the BEST! read more

Bill, Chris and the team at California Star are the best at what they do. They provide high quality service at a reasonable price, and they work at the highest degree of integrity. I've been taking my Mercedes automobiles there for the past 15 years. read more

Excellent service from Bill and Chris. Most honest and capable mechanics I have ever worked with.

Fast turn around time, flexible scheduling, friendly and professional. I have been their customer for two years now and they never disappoint. All of that at a fraction of the cost at a dealership, what would you ask for? They are the best! read more

Cal Star reminded us to bring the Merc in for a free checkup. They found nothing serious other than the front brakes would need attention soon. The inspection was done while I waited. Can't beat that! read more

Awesome facility and team. Bill, the owner, is fantastic. California Star was recommended to be by a friend so I brought a BMW in for some repairs. Bill was highly professional and set up an appointment. Picked up the car the next day and all the repairs were done, and the bill was less than half of what I was expecting. Awesome place!!!! read more