Nice workers who do a good job. Very polite and attentive. Always concerned that you're comfortable.read more

I was headed to Costco and it wasn't opened yet, so I decided to get a manicure to kill time (the…read moreone at 9am). I was looking at the reviews and they seemed pretty good so, I thought, why not. This is a no frills nail shop. Pretty old school and that's okay. It isn't fancy, so don't expect anything over the top. I was seated at the back by the sink and all I could smell was incenses and sewage water. All the drainage water from the chairs were funneled down to the back. I am a fan of some smells, but incenses are very strong and over powering to me. Always has been. The woman gave me a fabulous manicure and her massage was a. 5/5! She was amazing. She said she has been with the salon for over 20 years. I could see myself possibly going back if in the area, but definitely not having them seat me towards the back. I don't mind the old school nail shops.

I Was Absolutely Un-Nailed By Em. Deserves Zero Stars…read more Nailed By Em: Don't let the cute name fool you; this was a disastrous experience. I went to Nailed By Em expecting a nice treat, but I left feeling completely ripped off and deeply frustrated. This was, without a doubt, the worst nail appointment I've ever had. First, despite having an appointment, I was forced to wait for 45 minutes past my scheduled time. Emily herself was the one who kept me waiting, constantly rushing between clients and leaving me sitting in the corner with no communication other than a hurried "almost done." This completely threw off the rest of my day. When I finally got to the table, the service was hurried and poor. I asked for a simple acrylic fill and a standard gel color. Em seemed distracted and rushed the entire time. The resulting shape was uneven, the polish was sloppy around the cuticles, and there were visible bubbles trapped in the gel. When I pointed out that two of my nails were visibly crooked, she just sighed and made a half-hearted attempt to fix one of them before declaring she was finished. The hygiene standards also seemed questionable. The tools felt like they hadn't been sterilized properly, and the entire station was covered in dust from the previous client. The air was thick with harsh chemical smells. The Final Charge The shock continued at checkout. Em charged me an extra $15 "removal fee" for my old polish, which was never mentioned when I booked the appointment. On top of that, she automatically added a mandatory 18% tip to the transaction before handing the machine to me, even though the service was clearly terrible. I ended up paying over $80 for a manicure I will have to get fixed somewhere else. Save your money and your time. Do not go here. This tech is disorganized, unprofessional, and the quality of the work is a joke.

Emily is amazing! From classic nails to blinged out to the max Emily is multi talented with her…read morenail art! She is by far the best nail tech I've ever had! Her online booking system makes it easy to book and reschedule appointments with my busy schedule. She is Caring, kind, gentle, and has a nice private one on one experience inside of tranquil salon in West U, Emily is the best nail artist in houston! You won't regret booking with her!

Nancy was very sweet and did an amazing job on my nails!! Very nice environment as well.read more

I went into Infinity on a whim, deviating from my usual nail salon to find a more convenient place…read morefor a removal and basic gel manicure. Having never been there before, I was immediately impressed by the vibe of the salon: spacious, clean, modern, and relaxed. Some salons can feel too small and crowded, but the wide layout of Infinity really helped to create a comfortable setting. It was 2 pm in the middle of the work week, so they were quick to take me without an appointment. The tech who removed my set was very quick and gentle. I didn't experience a single moment of burn. Tam did my nails, and she was amazing and so sweet. I was going to get dip powder at first, as I wanted something light and natural to help grow my nails out. However, after Tam explained the difference between dip and builder gel, I felt encouraged to give the latter a try. I'm glad I did, because it was exactly what I was looking for. My nails felt light and natural, but durable. Tam wasn't pushy with her recommendations either, and I appreciate being educated on better ways to maintain my nails. Another thing I noticed was how welcoming all of the staff were. They were chatting with customers like they were old friends, asking about the well being of family members and kindly gossiping. It made the atmosphere all the better. I will definitely be back to continue my builder set, as well as try their other services.

Amazing service and lovely salon. I have been going to Helen for over a year now and I absolutely…read moreloved my nails every single time!

I went here about 3 days ago to get a basic pedicure and acrylic nails. by far the worst acrylics I…read morehave ever gotten. the lady who did my acrylics rushed and used dip powder on my nails. she cracked my nail bed and cut my skin. She did not file or shape my nails they looked crooked and like literal blobs. On top of that I asked for basic short black nails nothing complicated, and I got charged 70$ for a slap in the face. The pedicure was okay but way too overpriced. I asked for regular polish and still got charged about 45$. do not waste your time or money.

Tina is amazing! She's been doing my pedicures for over 5 years, and I'm always happy with her…read morework. She's talented, consistent, and worth the wait every time. The salon is clean, the vibe is comfortable, and I always leave loving my toes. Highly recommend Tina!

I've come here a few times after shopping at Costco because of convenience. There is never a long…read morewait to get my nails done. They work quickly and do a great French tip with black lining. The price is typically in the same range which I like.

I had my first experience at Milk + Honey and it did not disappoint! I received a gift card and…read morebooked the two hour ultimate massage. I got to my appointment a bit early to enjoy the lounge area. I had tea and was able to start my unwind before the massage. Garrett was my massage therapist and he was phenomenal. Two hours was so lovely and provides the opportunity to savor the relaxation. After the massage, I utilized the steam shower and while I'm normally not a steam person depending on my hair (I had braids today), it was a great way to round out the relaxation experience! I will definitely come back! I utilized the parking garage and the first two hours are free.

My experience at Milk + Honey River Oaks was nothing short of amazing. From the moment I walked in,…read morethe atmosphere was warm, peaceful, and welcoming. The entire staff was professional and made me feel completely at ease. My massage was exactly what I needed. My therapist Sean listened to my concerns, focused on the areas that needed the most attention, and had the perfect balance of pressure and relaxation. I walked in carrying so much tension and walked out feeling refreshed, lighter, and completely rejuvenated. I highly recommend Milk + Honey River Oaks. I'm a member and will be one as long as they have the membership available'

I've had great manicures from both Ivy and Linda. I tend to have bad luck with technicians always…read moremaking me bleed but they're awesome. It's nice to see the owner/manager walking around, making sure that everyone is satisfied. It's located on the 3rd floor and there is a big parking garage next door so no worries about finding a spot.

I won't go anywhere else. Tony is always consistent and safety is most important and he takes care…read moreof making sure I have a perfect manicure the way I want it and keeps my nails healthy and safe!

"Google search got me here and I'm so glad it did"…read more I was just looking for a quick gel manicure nothing too fancy or complicated; still they made it feel like the most luxurious experience. I got there no reservation hoping to get a spot for me, they got me in immediately. The place is clean, spacious and love the natural light coming from the floor to ceiling windows. The girl to did my manicure was so detailed oriented and careful I appreciate that bc I had bad experiences when they rush but this place took their time to make it right. Complimentary drinks offered and I was pleasantly surprised they had chocolate cake!!!! Give it to me!! The result was great! Pretty color and clean nails! You can tell is a very detailed work done, will definitely come back for a pedicure session! PS: I just love when they have a clean and cool restroom

Bella is a true nail artist! In all my visits! It's as if she reads my thoughts then puts it on my…read morenails. I love how sanitary this place is. You can observe them sanitizing stations after each guest. Everyone is always pleasant . They have a bar they make great drinks!! I love from my first visit they ensured I was paired with the right person based on all the extra designs and details I like. I tell Bella we in a relationship now!! Every visit!! It's incredibly hard to find the right nail person. Had a pedicure here as well. Diane was wonderful!! This is my shop now and always!! I try to make it every three weeks. I went too long one time, my nails still looked amazing and no breaks!! Love this place 10 out of 10!! I send everyone here!!

Prices seem very high in comparison to other nail shops. It's additional charge for trimming…read morecuticles on certain manicures, as well as additional $10 for removal of your previous nails. Overall I do not think the service is worth the high price. My manicure has several bubbles that I did not realize until after I got in my car. They do offer a neck wrap and drinks. The employees are friendly and the place is clean.

Milano Nail Spa Review: Inconsistent Experience…read more ​Milano Nail Spa is excellent for quick service and design execution, offering very short wait times and talented technicians who can flawlessly create complex designs when the right staff member is on duty. However, the overall rating is three stars due to highly inconsistent customer service. The professionalism and friendliness of the nail technicians are hit-or-miss; sometimes they are great, but other times their demeanor can be off-putting. It is uncomfortable when staff members speak their native language in a way that feels exclusive or when requesting simple changes, like a color swap, results in visible frustration or an attitude shift. This unpredictability makes for a mixed experience--fantastic results are often achieved, but the occasional unpleasant interactions prevent this from being a five-star spa.

Had an amazing pedicure by Thao was very patient and efficient and gave great detail to my French…read moretip and the massage was great! Will be back

I came to this salon for a gel manicure and specifically asked them to match the color on my toes,…read morewhich had been done at a salon out of state. My toes were a very pale pink, almost a sheer white. The color the Coco Nails tech wound up applying to my fingernails was a bubblegum pink and not at all close to the color on my toes. Two days later, after trying the color and deciding I really didn't like it, I came back to have my nails redone. The second technician did an excellent job and found a shade that was very close to my toes. When I checked out, I asked if they could give me a discount on the second manicure. My reason was pretty straightforward: I was back just two days later paying to have my nails done again because they had done such a poor job matching the color the first time. They declined to offer any discount at all. What made the interaction especially disappointing was how I was treated compared to the woman ahead of me. When asked how her visit had been, she responded that it was "okay," with some hesitation. The employee immediately went out of her way to ask multiple times if there was anything she could do and encouraged the customer to let her know how she could make things better. I was the very next customer, and the response to my concern was completely different. Not only was no discount offered but no significant effort or concern for my experience was expressed. Even though the second technician did a beautiful job, unfortunately, the way the salon handled the situation left me disappointed with the overall customer service. I did not feel valued or welcomed and will probably not be returning. It's a shame too because I just moved to the area and my house is walking distance to this salon. I get my nails done regularly and this could have been my go-to spot. ** update to my review: After I posted this review, I noticed Coco nails had sent me a survey about my experience, one with a rating system of smiley to unhappy faces and space to write about it. I selected unhappy face and copied, pasted the above review and submitted it. Today I wake up to a text supposedly from Coco Nails apologizing and asking me to call the store to discuss. I half suspected it was AI but I figured Coco Nails was at least monitoring their AI surveys for complaints. Nope. I call Coco Nails, a woman picks up who says her name is Ross. Rose has no idea what I am talking about, not the incident, not even the negative survey. After three explanations, she reluctantly offers me 15% off. I start to ask whether i may apply this discount to any service (or just nails, as I needed my eyebrows done) and she interrupts me complaining that she has other calls and is busy and abruptly hands the phone to a young man. After getting over my shock, I explain the situation to the young man who says his name is Andy. Andy says he will call me back. That was 9 hours ago. Business owners, please listen. If you do not know how to treat your customers right, AI will not save you. I do not recommend this company. There are plenty of other nail shops in the area. I will be going elsewhere for my nails and eyebrows. The two stars are for Chau, the second tech who did a phenomenal job on my nails.