This is the perfect neighborhood nail salon. I've gone during the weekday and on weekends and their…read moreservice has been phenomenal each time. Surprisingly enough, I have never needed to make an appointment because they always have enough technicians available and they're never THAT busy. It's clean and everything looks very organized when you look around. You're greeted by the front desk receptionist and they quickly note down which services you are wanting and then encourage you to pick your colors. Before you can even pick a color, a technician is greeting you to escort you to your mani or pedi chair. If I'm doing both services, they've typically come and do both while I'm in the pedi chair - so you're in and out even faster. It also makes you feel special when they're doing both.

Updated 7/31/26…read more I've been a customer for 4 years - now looking for a new salon. Done! Previous manager, Dylan, was wonderful to work with. Her replacement (temp or otherwise)...not so much. The front desk no longer knows or values their customers, they are dismissive and rude. They have a few technicians that shouldn't be anywhere near nails. One in particular is Johnny...he's rough, nick's your cuticles, doesn't listen to what you want, and has very basic skills. They offer hundreds of colors, but are pushy within 22 seconds of you looking to make a choice and sit in a chair. I typically pay around $200-$220 for mani, pedi and tip...I'll be taking my business elsewhere.

Prices are constantly changing for services. Management not very helpful. Customer not happy!read more

I went to this salon for the first time and when I first walked in no one approached me or greeted…read moreme. I sat a waited and someone eventually called me up. I showed her an image of what I wanted and she told me, it was going to be $45 plus $15 for the holographic design on top, which wasn't a problem. I requested a full set with solar powder and the lady just went in a started doing dip, I just let her. She did not remove my cuticles, and did a really sloppy job. The shape was uneven and textured was bumpy. When doing my pedicure the other lady didn't shave down anything nor do the wax at the end although I requested it, I wasn't given any options during my visit. During check out she said it would be $65 for my nails when she told me it was going initially going to be $60. So I just went ahead and deducted it from the tip. I will not be returning. The pic attached is ONLY AFTER 3 DAYS!

A hidden gem . Love it here. The ladies are so nice and patient and do really well with my basic…read morepedicure! I live a little far from here but it's worth the drive.

Amazing service, amazing customer service, amazing staff, wonderful prices. I can't say enough…read moregreat things about this nail salon. The owner is very friendly and always tells me to stay and "relax" in the massage chair. I have been a customer for the past 8 years, and I will only get my manicure and pedicure done at The Retreat Nails and Spa. I have been to other nail salons in the past, and The Retreat Nails and Spa has the best customer service, service, best staff, best prices, and best attention to detail in my opinion. I love that the staff know that I have a "special chair" in the salon, and they always do their best to have my "special chair" available for me. I can't wait for my next appointment to get my French manicure and French pedicure! I love this place!

I recently got a mani-pedi with Yvonne at SNS Organic Nails, and the experience was completely…read moredifferent from the typical rushed salon visits I've had in the past. After years of shellac and dip powder treatments at larger salons, my nails had become extremely fragile--prone to breakage, brittleness, and even fungal issues from over-drilling and rushed work. Yvonne truly takes her time and approaches nail care with a focus on health, not just aesthetics. Her private studio creates a calm, personalized environment where you never feel rushed. She is incredibly knowledgeable, gentle, and attentive, always checking in to make sure you're comfortable and pain-free throughout the process. What stands out most is her commitment to restoring nail health. Instead of masking the damage, she actively works to nourish and strengthen your natural nails. Thanks to her care, I finally feel like my nails are on the path to recovery after what used to be a constant cycle of damage. I highly recommend Yvonne to anyone dealing with nail damage or looking for a more intentional, health-focused nail care experience.

I chose to get serviced by Yvonne based on yelp reviews. It was an urgent request and Yvonne…read moreresponded in a timely manner allowing me to get serviced within 2 hours of reaching out based on her availability. Yvonne was very efficient, accommodating, and knowledgeable once I shared some of my concerns about my nail health and lifestyle. I like how she has non- toxic products and techniques to still get a beautiful outcome yet offers the "traditional" treatments as well. Nevertheless, she built trust quickly! My experience with her was refreshing after avoiding the main stream nail chop shops for so long. I am now a customer and have recommended her to others.

Honestly, I can't justify spending my money here anymore. Every time I leave, I feel like I've been…read moreovercharged. Their prices seem to change case by case, with no consistency or transparency. For example, the last time I went to the West U location, I got a gel manicure with cat eye polish. I was charged $75 total, which included removal, cat eye, shape, and design. Reasonable enough. This time, I asked for something similar--just with stars instead. Without asking or informing me, Chloe added a gel builder (something I did not request), and then told me the total was $110. She broke it down as removal, gel builder, shape, design, and gel. When I pointed out that I paid $75 for the same type of manicure at their other location, she said, "Prices are different depending on the manager." That's not a fair or professional business practice. I've been a loyal Milano customer for years, and there are no rewards, no loyalty perks, no incentives...nothing to make customers feel valued. Instead, it feels like they tack on extra charges wherever they can. $110 for a basic gel manicure is absurd. There are plenty of independent nail techs who offer higher-quality service for far less. In this economy, Milano's practices feel exploitative and sketchy. This company is not transparent and does not prioritize customer trust. I won't be returning.

Helen did my pedicure and manicure, I am so relaxed, I want to go home and go to sleep.She did a…read moregreat job.She did acrylics this time. In the past, i've had Build a gel.

I had such a wonderful experience at Plush Nail Salon! From the moment I walked in, everything felt…read moreclean, relaxing, and elevated--but what truly made it exceptional was the team. Cindy, is absolutely amazing--so warm and welcoming. What meant the most to me was that she remembered me from when I used to go to the Woodlands location. That personal touch made me feel genuinely valued and taken care of. Steven did my nails, and he did a beautiful job. He was detail-oriented, professional, and made sure everything looked perfect. It's rare to find a place that combines great service with such a personal, thoughtful experience. I highly recommend Plush Nail Salon--and you'll be in great hands with Cindy and Steven!

I tried Plush for the first time today. Let me tell you, this place is beautiful. Everyone is…read moresuper nice and friendly. Very welcoming. The presentation so elegant. Services were outstanding. Jazzy did my mani & Leo did my pedi & massage. 10 out of 10! My new favorite place!

This place is always very clean and well kept. Everyone from the front desk staff to the nail…read moretechnicians are always professional. I have gone there a few times over the last few months and have had largely positive experiences with them. Some cons: like any nail salon, they all have different skill sets so sometimes waiting for the technician who can do a particular skill (dip, powder, or specific designs) can be time consuming. I typically have no problems with my pedicures but my most recent visit left me slightly disappointed since the technician seemingly rushed the job and it came out looked a bit sloppy. Overall, I would still go back to them!

I came here for a gel builder manicure as I always do every 3 weeks and I had Jimmy. I normally…read moredon't book appointments because everyone there does a well job. But sometimes I ask for a shape simple and short (I am a nurse) and some nail artists are hesitant. But I had Jimmy and he delivered! He gave me exactly what I asked for--shape, color, and finish were spot-on. What stood out most was how careful and precise he was throughout the process. Filing can sometimes be uncomfortable, but he was so gentle that it never hurt once. Will definitely keep seeing him for my nails :)

i've came before and have had eh service but today Nhan did his thing! I'm only going to ask for…read morehim from now on he did such a great job and took his time!!! And he was so nice too!

Nails are incredible as always. I found it interesting though that almond gel x is considered a…read more"special shape" and adds a 5 dollar charge when the nail literally comes pre shaped this way and requires minimal filing. Seems like a rip off to me as it literally requires no extra work. I then assumed it must cost more but looked on amazon and prices for almond and square in the brand of gel x nails they use. Almond and square are the same price. Updating policy on "special shape" should be looked into