So I'm new to this area of Fort Worth and much like everyone else, I'm on the dreaded hunt to finding a nail place that I like (all over again - heavy sighs) I've already tried one place and hated it, gave this one a shot and likely will never go back.
When I walked in, I was greeted and asked what I wanted, told them dip nails and a gel pedicure - however, I was never given anything to see what kind of pedicure types, pricing or services they have, or even know what colors they have.
I was told to sit and give them a minute to seat me, which was fast. Once I sat down the chair was broken so I had to move to the next seat, which is fine - I don't care about things like that, I'm more focused on how the service will go and end results of my nails.
So the 2 gentleman that helped me were nice. Not very talkative, which is fine for me.
I only received a very basic pedicure, no wax, no foot grater (which is VERY important to me when getting a pedi), no long massage, nothing in the water. I wasn't even asked what kind I wanted. Which is extremely disappointing. The pedicure ended up being done ok. Not complaining about that - I just work extremely hard to get such a subpar pedicure that I've been looking forward to for weeks and not to mention I DO have psoriasis. I NEED it.
For the nails on my hands, the gentleman was kind and gentle, I got white as you can see (usually get a basic French tip, but wanted something else from my usual rotation of colors that I do) - BUT the dip he used wasn't white enough. Either that or he didn't place enough layers on my nails, you could still see somewhat through them. I said these are like milky white and he said "no, these are white" - I told him I wanted them to match my toes and be a STARK white. That's literally the whole point. lol. So we had to place gel ON TOP of the dip for them to be bright enough...something I've never had to do anywhere else. I also had residue left on my hands from when he used acetone to take off my prior nails. I was told to wash my hands, but saw no station to do that nor was I guided to anything. So I placed lotion on my hands and waited to get home to wash them (as you can see in the photos).
I also kindly voiced to the gentleman that I wasn't happy about the pedicure, every one else is getting the works and I got sat down, not even asked what kind I'd like and received the bare minimum - didn't even help me to pull my pant leg down or grab my shoes.
He gave me 20% off the pedicure and said he would talk to the staff about that.
In all the total was $85 with the discount and I STILL tipped like $8.
Again, likely won't be back. The nail's themselves aren't too bad ...just disappointed by the experience itself. read more