Unfortunately the only positive I have to say is how sweet the lady that works at the front desk is. My boyfriend and I came in to get pedicures, and I, a full set of acrylic, one solid color. The lady who did my boyfriends pedicure was so sweet and offered us drinks. But the lady who did my nails and pedicure was rude to say the least. When we started my nails, she told me that the foundation of the nails I already had on would be fine to just go ahead and do a fill. At first I thought she was just being polite and trying to save me money, but then she continued to argue with me that I don't need a new full set after i told her that the reason I wanted a new set was because I already had filled the nails that were on three times and my nails underneath were bothering me, as they were grown out to the end of the acrylic. I finally asked her if she just wasn't able to do a full set, although that's what I scheduled my appointment for, and the lady working next to us said something to her that I couldn't understand. She then asked if I wanted her to cut my natural nails shorter and I told her yes please. To then she again continuously argued with me for about 5 minutes saying I should keep my natural nails the same length as they were ( they were grown out to my acrylics and that was the whole point of getting a new set...the nail growth underneath.) At this point the whole tone and attitude had me feeling so uneasy I was tearing up. Thank god my boyfriend was there to witness because I've never been treated so poorly while paying for a service to feel better...
On top of the attitude and overall complications, the lady botched my nails. I didn't have it in me to say I didn't like them, I was already tearing up, on edge, and ready to get out of there. The acrylic is SO thin that they bend. She missed the whole sides of my nails when painting them. And last but not least, not even 24 hours after leaving the salon, the paint on my nails start chipping.
I came back in the next day asking for someone else to re paint my nails, so another lady did. Not even 5 minutes into sitting in the chair the lady who originally did my nails came over and (I'm assuming) asked the lady why I was back. I couldn't understand the brief conversation but the lady raised her voice, pointed at me and walked away...Not one word spoken to me. Not a single word from either of the ladies. And not even a day later they're chipping again.
I'm so disappointed. I just moved to the area looking for a new nail spa and had my hopes set as high as these reviews. I would highly recommend spending your money elsewhere and saving yourself the anxiety, tears, and poor treatment. read more