LOVE working with Rose Transportation! Friendly, timely and knowledgeable drivers and staff!!read more

We used Rose to transport our daughter's wedding party from the church to the reception venue and…read moreit was flawless! From Teri, who took our reservation, to Johnny, who drove the party, it was a great experience! Highly recommend!

Had to come here because connecting flight to NOLA diverted to Charlotte. Chose this because it was…read morecheap, I won't lie. Unexpected expense. At check in, told the elevator was out of order. Great! Just returned from 3 weeks in Europe so have to schlep all my suitcases up two flights via an exterior stairway. Exterior door has no lock so anybody could enter the hallways. A lot of crap outside entrance way. Room basically OK but strong chemical Odor. A/c LOUD. my flight was too early to experience the breakfast. I will say the bathroom had nice toiletries. Crummy neighborhood but if you so stay here, eat at McCoy's BBQ nearby. Good stuff.

Never extend your stay after reserving with a 3rd Party I…read moregot a family emergency and had to sleep there for a couple days and seemed like the best option at the moment but the terrible service started since the beginning which I'll explain after the extended reservation rip off: I got a decent deal through Expedia and despite the very unpleasant clerks I decided to ask for one more night and she said it will be faster without the whole check in process if I do it directly and not using Expedia and guess what: - THEY TOOK A SECOND DEPOSIT FROM MY CARD (and still haven't been reimbursed the first) - CHARGED MY DOUBLE THE PRICE PER NIGHT WITHOUT WARNING ME OF THE PRICE INCREASE If you have terrible reservation policies at least you should have people who at least warn you about it. The two clerks are cold heartless unpleasant anthropids and If Best Weather people like money they should at least put this two people in a basic costumer service training. I advise to use the rip off money to pay extra to the cleaning personnel they sure do a good job. Btw: they put me in the top Floor while the elevator is OUT OF SERVICE.

What a nice hotel within the city. Great location and beautiful decor from the moment you walk…read moreinto the check in area. My husband and I had a great time staying here. The only thing that was a little set back was that it didn't offer a hot tub or pool. The lounge and bar -Sophia's was beautiful with unique decor also that all fit together perfectly with the hotel. The bed and room was very comfortable with plenty of room to rest and recuperate after our busy days in town. I would recommend this location to anyone staying in the area. So close to many restaurants and event areas or just to walk around town.

I'm a Francophile, so this place had me at bonjour with all of the French posters and ornate decor…read more We were warmly greeted. The only bummer upon check in was learning that the elevator was broken. My suitcase was a bit on the heavy side, as this was the front end of a week long North Carolina road trip. They delivered it, but it was still annoying. I loved the staff at Sophia's. They were so friendly. For sure stop in there for a cocktail. The room was comfortable. I love the funky side tables. We did complain about a certain smoky smell, the issue was addressed immediately. We were promised a credit that never materialized. When we checked out, we were offered bag service again (elevator still down), that also did not come to pass. We figured out that the same guy that was running the valet was also responsible for bag service. Impossible for one person to do both tasks efficiently and concurrently. This was a nice hotel, but definitely not Michelin Key level (we have stayed in many).

Great food & servers. I will return soon the next time I'm in town…read more I hope this helps someone make their decision. Thanks for listening.

Currently sitting in a broken seat that not only can't recline but is stuck at an angle you can…read morebarely sit it. Plane (5 hour flight) ran out of food (even snack boxes) well before getting to us. Flight attendants were salty about it. Only on this flight because we lost a whole day traveling here and started at one instate airport, had to drive to another and then got displaced overnight at a third. Took hours to get the hotel room we were promised. Now getting home six hours later than before on much worse flights. I will now drive 12-16 hours in any direction before using American - they go out of their way to make you feel inhuman.

Absolutely the worst. Since MyPlace took over, it's been a really bad experience. Gate code never…read moreworks and nobody can say why. You'll spend 30 minutes trying to get someone on phone to let you in. The other reviews are accurate. These folks are thugs. Stay away!

I would have actually given zero stars but I wanted to leave a comment. These people are crooks who…read moreup charge storage fees, charge ridiculous late/maintenance and then steal the property of their loyal customers. Terrible company! Do not rent from them!

4 1/2 stars! We stayed for one night in June (myself, husband, and 5 y/o daughter) just for fun…read more None of us had ever been to a GWL. Right off the bat, I will state that my biggest annoyance was having to pay for parking. It's absurd; if you're already paying for the room, parking should be included. Otherwise, we had a great time. The room was way bigger than the average hotel room of the same amenities. It was clean and comfortable. Loved the convenience of the wristband for getting into the room and also paying (almost) everywhere on site. Dinner at the Lodge Wood Fired Grill was delicious, and our daughter loved being able to look out into the water park from there. Breakfast buffet at Loose Moose was a bit overpriced, but honestly delicious so it was whatever. Prices at restaurants honestly seem "fair", in terms of it being like an amusement park level place. I loved that you could pretty much go wherever you wanted with whatever food/drink you wanted. Some places can be nit-picky about those things, so this was refreshing. Overall, we will definitely return!

Spent a night here after my daughter asked for us to spend a night here…read more This location is located near a mall and has plenty of parking but a lot of the parking is not near the rooms so you may end up hoofing jt across the parking lot to a door so you can get it to your room. Also, there are elevators at the center and wings of the resort, so if you room is not near one of these area, you are hoofing it with your luggage. One of the biggest perks is you can come before check in time and take your family directly to the water park while you wait for your room to be ready. They provide a changing room and lockers in case you need them. However, if you use Apple Pay the self check in kiosk will not recognize your credit card you use so you have to go to the front desk. The water park has several rides, a wave pool, and indoor pool with water games and an outdoor pool. There is ample seating but it is very humid in the water park bc of all the water circulating. You cannot consume outside food in the water park but you can in your room. So we spent all afternoon at the water park until it closed and then I ran out and picked up some food. Our room (kid cabin suite) was well apportioned and the lodge understands how to help families with water sports. They provide shampoo, soap, lotion and a clothes line. Also, a lot of stuff they advertise costs extra (mini golf, adventure quest, etc) but if you have little kids paying for a late check out may be helpful bc you can go to the water park starting at 0900. Fun family trip but be ready to spend some money.