Im new to Texas and needed a new eye doctor, this place exceeded my expectations! From easy…read morescheduling down to an informative exam. They also have really great glasses choices to meet your style needs!

Everyone was extremely friendly. The doctor was very knowledgeable and explained everything with…read morepatience.

10/10 love Dr.Tsao and his staff. Dr.Tsao is caring and considerate of his patients. My…read moreappointments never feel rushed. I love that he explains and elaborates medical terminology ensuring you understand. He helps find the problem and solution. The office is also very nice. Definitely recommend!

10 out of 10, I was told I need glasses, this was a shock to me, I've always had 2020|2025 vision…read moresince the army, that was 8 years ago. I'm 30+, moved to Texas and while exchanging my CA drivers license I failed the "vision test" I immediately left and found the closest Optometrist to my home and from the moment I walked in the door, I felt a genuine sense of relief. The team was so nice, cordial, conversative, and attentive. I would go back just for the atmosphere and conversation. Dr. Jonathan Tsao is excellent, everything you'd hope for in a highly qualified optometrist. I have 4 in-stock frames that I've purchased and 2 I've ordered and will have eye theory order lenses for. You can bring any frame you've loved including cheap $2 sunglasses from gas stations you're fond of. Every time I find out I have to stop by Eye Theory, I get as excited as going to my favourite Haircutters. You will too =) Yes, the prices are high, but the technology, courtesy, attention, and deals are so good, I've set them up as my primary vision services provider (VSP) for my DeltaVision benefits. Lenses are polycarbonate, free Blue Light and Anti-glare upgrades. Lenses within 5-7 business days. I'm very happy with the professionalism and courtesy of the team. 10 out of 10, physically unbeatable =)

So initially I was recommend this eye doctor practice by my sister. She raved and raved and raved…read moreabout Dr. Paul and his practice. I kind of rolled my eyes, because it sounded too good to be true. But I tried it at her recommendation and I will say, I was impressed at first. The customer service was top notch and like nothing I had ever experienced at an optometrist office. I was not expecting to spend $1,000 on glasses but I did. Dr. Paul took his time and you could tell he really cared and was passionate about his profession. The equipment and technology was cool too. I felt like I was in a science museum. That was my first visit. The second visit was good too, and my eyesight hadn't changed. Dr. Paul brought up contacts but I told him that contacts made my eyes itch and he asked me about the kind I had prior and I shared reusable. He recommended daily contacts. I tried on a trial and liked them. I had also mentioned LASIK and he gave me a recommendation for a specialist that he trusted. Here's where things go south--I decide to get contacts. I ask, "what's the difference between getting an annual supply vs. a 3 month supply?" The lady says not a difference really it's just that the annuals are slightly cheaper. Since I was considering LASIK, I asked her what the price was for a 3 month supply? She said $99 and I said, "okay and if I get more contacts in 3 months, how much will it be?" She said it'll only be $99 and repeated that it was only cheaper if I did annual but it'd be the same price for another 3 month supply. This was about 3 months ago. So I send a text the day after Memorial Day asking for an invoice for another 3 month supply. I'm now told it's $250 not $99. I told the lady that I was confused, because the price is more than double the price. I called the office because sometimes things are better said over phone than text. The lady answers and I share with her what happened and she puts me on hold for about 15 minutes to ask her manager. She tells me that the manager Marisol (I think that's what she said her name was) is out to lunch and she'll give me a call back. I didn't receive a call back but a text message saying they apologize for the miscommunication on their end but it was always $250 and the insurance made it $99 and I'd need to wait until 2024 to get more contacts if I wanted to pay $99. I asked for what I was told initially to be honored and was told that the manager, Dr. Paul would not honor it and to let them know if I needed anything else. So you tell me one price, it isn't accurate and instead of honoring it or meeting me halfway, it's more of a too bad, so sad response. I'm always surprised how business owners will lose dollars, trying to save pennies. Nevertheless, I no longer recommend this practice as telling a client one price and then changing on them later isn't in integrity. If you decide to go here, I'd recommend getting all charges in writing. I'm sad to say that I will not be returning due to that bat and switch experience. -------------------- UPDATE: DR. PAUL MADE IT RIGHT. He also clarified some things, and I'm clear, happy and will continue coming back!!! Mistakes and miscommunications happen but how you handle them is what you sets you apart. Thank you Dr. Paul and team!

Great experience! I had not had my eyes checked in years due to a horrible experience at another…read moreoffice however I researched & found Montrose Eye Care & decided to give them a try. It's not only a great location but it's well organized & clean! The staff is so incredibly kind & knowledgeable. It's inclusive & I felt so comfortable. Dr. Lovero is fantastic! They have a great selection of frames but I love how I didn't feel pressured to make a decision. Overall just a five star experience! I highly recommend. I walked in very nervous & with high anxiety but walked out with a smile & able to see!

Gary and his staff were polite and timely with my eye exam. I had some concerns with my left eye…read moreand wanted to get my annual exam out of the way at somewhere local. While their website booking was down, I called in and was able to book an appointment within 2 days. Google Maps takes you to the right place - it's a small parking lot. Inside is a bright and welcoming lobby. My eye exam went smoothly and Dr. Nguyen showed me the images of my Meibomian glands, which indicated that I had a stye in both my upper and lower eyelids. No wonder the swelling was so bad... I was sold on a special moist eye compress mask and did not purchase any frames or lenses during my visit as I had to get back to work. The eye compress price was comparable to Amazon's. The office staff were even considerate enough to give me some sun filters after the dilation for my drive home as I'd forgotten my sunglasses. Overall, a very pleasant visit, about an hour and some change because of the dilation time for a new patient. Would come back again!

This is for their eyeglass selection. Staff is friendly and knowledgeable especially with what is…read morecovered with eye insurance. Their resident dog is sweet and their bed is by the front. High end eyeglasses and he opted for a Modo pair that also offers a sunglasses clip so double duty. Seamless and efficient, we were very happy and can't wait to pick his pair up in a week! I was eyeing a pair of gold heart shaped glasses. Highly recommended!

I cannot say enough good things about this business…read more I received unsurpassed excellence, consultation and support for my new glasses from LAUREN AGUILAR. I highly recommend this team of knowledgeable professions.

I visited vision optique recently and saw Dr. Brigitte Shen Lee. The eye exam was exceptionally…read moreswift and all the techs were professional and friendly. Dr. Lee explained what her reasoning was for every step of the exam and tailored the exam to my needs with lots of communication, while her techs did a lot of the work so she could focus on interacting with me. I've never had such a quick vision exam before and I've been severely myopic since age 5. The clinic is also equipped with a lot of instruments that make routine exams quick and easy-- they can even tell the prescription on your glasses from simply examining your lenses. The fundus exam was painless and easy compared to past fundus exams I've had and for a new patient, it is free. If you plan to get a new frame at vision optique, they have a decent selection of frames of various styles, from Kate spade to Tom ford or Gucci, ranging from 200-400 dollars (at least from the ones I inspected). The clinic is located inside of a larger mall and they have 8 assigned parking spaces just for vision optique (several were available when I visited on a weekday afternoon). There is no bathroom on the first flooor and you must venture upstairs for it. I've been to many optometrists and rarely do I find one that is so professional and kind. At vision optique, your vision exam will be done in the blink of an eye!

This is my go to eye doctor because from the front desk staff to the doctors everyone is super…read morenice, professional, never in a hurry and always super chill. When booking appointments know that they hook you up pretty fast and they're open on Saturdays! Check. Check. On my yearly visit I noticed that they had GoodR sunglasses. Wanted to get these glasses for exercising. Been looking for this brand in Houston forever and this location has an amazing selection located at the front desk. The staff was pretty helpful in finding the perfect pair of glasses for my face and they went through their inventory to make sure I got a brand new pair versus the sample ones upfront. Overall, great visit as always and highly recommend.

Everything!! Communication. Patient care. Follow up. No one calls when they say they will…read more They do not act like they care about the patients they have. I feel like they could care less. And some of the doctors don't even listen when talking. Go somewhere else

I went to Dr Vo years ago for my 1st eye exam and rated him 5 stars. I have been back twice over…read morethe years and guess what? He is still awesome! I love that he truly is patient with me and explains everything. I went in for contacts and being a newbie- he totally walked me thru it and gave me all the time I needed. He will be my eye doc forever. *smiley face*

Somehow they made 2 appointments at 12:30 for my husband and I…read more First person got seen at 1:19. Second person got seen at 2pm for the eye exam. I would not advise to book on a weekend. When asked after waiting 30 minutes they said since it's a Saturday they "run behind" even if people have appointments....

One day I stopped in to ask Marco if he could just fix a pair of glasses I bought from someone…read moreelse. Well, his personality was charming. He was the epitome of the best representative for Business. I have considered him for my business however, I do not want to take him away from his chosen spot. That says a lot about Marco and the business right down to their optometrist Mrs. May. Go there, get your eyes examined, choose from hundreds of wonderful glasses.

I first stopped in to this location after picking up my order from Starbucks next-door. I stopped…read morein to see if they had any frames that I would like. I've also been in search of a new eye doctor. Marco, the gentleman that greeted me was very professional and very accommodating. I made the decision to set an appointment. Today I went in for my appointment, I called ahead of time to let them know that I would be a few minutes late. The staff once again was very pleasant and very accommodating. I completed the paperwork and waited just a few moments. When the technician asked me to come back to do the initial eye exams. The equipment was in an open concept area. There was a woman and man in a business conversation. The man's voice was very loud. The two people were clearly engaged in a conversation related to the business of this particular location and franchise. For the first exam, they were directly behind me talking very loudly. Making it very difficult to concentrate on what the tech was asking me to do and also making it difficult for me to hear her speak to me. We proceeded to the second exam, which was two part. Again, the man and woman were standing directly behind me having a very loud in-depth business conversation. Making it excessively difficult to concentrate on the particular exam for peripheral vision. I expressed my concern to the tech about how disruptive it was and how difficult it was to concentrate. She was very kind and apologized and offered me to wait until they finish the conversation. The man and woman proceeded to the showroom, but were still very loud and disruptive. I completed the second part of the second exam. I once again in a respectful manner expressed my concern over the disruption. And then I ask, is that the doctor? Indeed, the woman engaged in this conversation in the earshot of customers was the doctor. I was so offended by the unprofessionalism I let the young lady know I was leaving. I'm very disappointed that I was compelled to leave as I was prepared to buy a complete frame and lenses for regular glasses and I had a bag of design designer frames that I wanted to get new lenses for. The estimated cost for what I wanted to do Wood would have been well in excessive $2000. I am totally amazed, that someone in this position and level of education, would hold such a conversation in earshot of customers. It was clearly a conversation that should have probably been behind closed doors. Details about the business and productivity are not conversation that should've been in front of customers or employees.

I've been going to Bellaire Family Eye Care for a few years now and I really like it. The front…read moredesk staff are always friendly and helpful. The main doctor I have seen is Dr. Tucker and she is great! Dr. Tucker will go out of her way to help and make sure you're happy. She helped me try hard contacts (something I'd never even been offered before) for the first time and now I can actually SEE in my contacts! Whenever she tells me about an eye product, I almost always receive a free sample, which is really helpful. The only minor complaints I have are that parking can be a little hard to find and it seems expensive. Maybe I just have really terrible eye insurance, but I feel like BFEC is more expensive than places I've been in the past. I once went in to ask why my eye kept watering (I was afraid it was scratched), they looked at it very briefly, and then charged me $120. I'm not saying it's their fault, I'm just saying I'm always surprised at how much money I spend there. But I keep going back because the service is good, I love Dr. Tucker, and the office is close to where I work.

Dr. Tucker single handedly saved my vision. She was able to save my vision when 3 other doctors…read moretold me there was nothing they could do for me. Not only is she a great doctor but she's a good person too. She will always be my optometrist!

I love this business! As many of the other reviewers mentioned Dr. Tyler is exceptional and very…read morethorough. The eye exam was definitely longer than any I had previously had and there were many more questions to answer. I stumbled across this place quite by accident. I had gone to a few eye places and gotten exams and prescriptions and things were okish. The thing is I used to really love reading and with all the glasses I had previously I just would get tired fast and something just wasn't the same (as it turned out the clarity could be so much better). Its easy enough to book your exam and the staff does a great job of answering any questions and helping out during your visit. And while I highly value great customer service - if the product isn't great its just not as good. I LOVE my glasses - they gave me back my ability to read like I used - they gave me back my love of reading. If you need an eye exam or know you need a new pair of glasses - this is where I would highly recommend going if you are in Houston and the surrounding areas its worth the trip!

This was my Go To Eye Care for many years in the 90's and 2000's. They were located in the strip…read morecenter with Randall's on Westheimer and Shepherd. Marty has been there since the beginning and is still there. I came back to get designer glasses and to see what's going on with my eyes. Everyone here is exceptional. I only stopped coming because I moved to Clear Creek near Texas City. They still give top notch service here and I miss them. Ten stars