Recently needed new glasses/prescription and went to Rothbloom in Smyrna, GA…read more The facility and staff are five stars. The optometrist assigned to me was Dr Karen Shah. He was/is outstanding. His customer service skills and what you should expect and the time he took to make sure my prescription matched and what I needed was/is perfect. Highly recommend. 100% 5 Stars...!!!

I had an appointment with Dr. Rothbloom about two years ago. Initially he seemed pleasant, but over…read morethe course of the visit his manner felt condescending and dismissive. I did not feel listened to or respected, and the overall experience was uncomfortable. During the visit, he suggested bifocal contact lenses. I declined. He then told me that the contact lens prescription he arrived at was "the best he could do" because my eyes were "in between." The contacts were uncomfortable, and I struggled to see clearly both near and far. I remained in that prescription for about a year and a half, assuming the issue was my eyes rather than the fit. Recently, I saw my longtime optometrist, who reviewed that prescription and told me it was not an appropriate fit from the start. He restarted the exam from scratch and fitted me with a completely different type of contact lens. The improvement in comfort and vision was immediate. He also explained that bifocal contacts should not have been suggested to me based on my age and what he observed during the exam, as they were unnecessary. This was one of the most frustrating experiences I've had with an optometrist, and I'm relieved to be back with a provider I trust now that I've moved. I'm sharing this so others feel empowered to seek a second opinion if something doesn't feel right.

Dr. Purdy was amazing. I appreciate the time she took to acknowledge my concerns and the time she…read moretook during my exam. The entire office was friendly, extremely quick & helpful. I'm truly amazed how fast I was in and out. I would visit this location again.

This was the best experience I ever had at America's best. First of all getting greeted and take…read morecare right away with Nicole was the best experience ever!! I got a same day virtual eye appointment which I've never had, and my technician Liliana was the best I've ever had. She was so hands and also interacting with me at the same time. She made my day, but the best is yet to come. When I experience the aftercare, purchasing my contacts & glasses. John really took care of me with his attentive personality, expertness, and the discount my eyecare club can give me. I couldn't ask for anything more!! Plus my free bday gift was the icing on the cake! I will forever be a customer. This was the best eyecare service I've ever had in my life.

Dr. Patel is wonderful. She's kind, patient, welcoming, and knowledgeable. She takes the time to…read moreknow her patients and you know you are in the best of hands with her. Her office has the latest equipment and her staff is kind and well-trained. I'm so glad we found her!

Windsor has moved to an even more beautiful location! Now across the street in its own stand alone…read morestore, the shop is gorgeous inside. Beautiful touches for the comfort of the patients throughout the spot and the same great service. Staff are lovely and helpful. As always Dr. Patel is the best! She leaves no detail or potential condition untouched, never upsells, and always wants the best for her patients. Highly recommend!!!

Dr. Shah and his tech, Amore were both amazing! They were very thorough with my exam and were…read morewonderful to work with. I also very much enjoyed working with Ashley when I first went to pick up my new glasses. A couple of corrections needed to be made and Ashley made sure I was taken care of and happy with my purchase in the end. I will be sure to return for my next annual visit!

I decided to get vision benefits this year with my employer and needed to use it before the year…read morewas up. So I finally went online to find a place I could get an eye exam which led me to Rothbloom Eye Care. I saw that they had availability when I was free and I could easily book my appointment online. After about a 15 minute ride, I pulled into their parking lot which had plenty of available spacing even though it still appeared that they had a lot of customers inside. Once inside, I checked in and was called within a few minutes after my arrival. After that, the proceeds was very efficient. The eye exam ran like a well oiled machine! I'm glad I found this eye care facility and will be back next year for my annual exam.

I was skeptical after seeing there was a new doctor and new staff but everything was great! Dr…read more Olivia is very professional, knowledgeable and kind. She did my eye exam and is helping with my eye health issue that is ongoing. I was very skeptical about buying glasses because my favorite salesperson is gone. He was so thorough with progressive lenses and I was wondering if the new staff would be as thorough. They most certainly handled my progressive lenses with precision and they fit perfectly. I'm so happy this wonderful shop is still my family's go to for exams and frames!

BEWARE: I have never seen a practice deteriorate like this one. This practice lost its soul when…read moreDr. Lopp left and the front office guy retired. The current staff's rudeness and lack of caring is unbelievable. I saw them a year ago, and apparently I owed an additional $45 after it went through insurance. I was notified today, 365 days after I was there. It's too late to appeal with insurance.

Eye 1st Vision Center is a family resource for high-quality optometry serving the Roswell,…read moreMarietta, Brookhaven, Sandy Springs and Atlanta, GA areas. Dr. George Shida and staff are friendly and the team optometrists has the skills, experience and professional credentials. They take Covid 19 precautions and ensure the equipment is clean before use. The office is nice as well. One of the biggest perks is they sell glasses right from their front desk. High and low brands like Gucci, Prada, Rag & Bone, Nike and other brands are available if that's what you like. The team will help you choose a pair based on your facial features and try to help you find the right fit.

Just coming back to review Eye 1st again. Dr. Massen is so wonderful. I had a pretty big eye issue…read moreabout a year ago and she takes all the time in the world to make sure my questions are answered. She remembers me every time, remembers the specific issue (which she personally found after getting shooed away by other doctors) and exactly where it was located on my eyeball. She reviewed my imaging with me and explained every single thing I asked about. She is also great with kids and special needs. The rest of the staff here is absolutely wonderful, as well. From the check-in desk to the check-out woman and everyone in between, Eye 1st Vision has the BEST staff. Each year, they make sure I'm getting the absolute most of my benefits. If there's a rebate on my contacts, they make sure I get it. They also invest in the newest technology and every time I go, they have some new machine to make the exam easier. This last time, I was able to get a better image of my retina without even getting my eyes dilated!!

My confidence in this group drops a bit. I called on Tuesday morning to set up a next-day…read moreappointment. They must have been busy but they said they would call me back. I never received a call back by noon, so I had to call when it was nearly 5pm to follow up. Trying to get an appointment was like pulling teeth but maybe this was a weather issue with the ice/snow and the availability of doctors. I see Dr Parekh, but according to the group, he only goes to the North location on Mondays, but otherwise, if I need an appointment, I need to go to another location. I was disappointed. I don't really care which doctor I see as long as I get care - isn't that the point of a group? I ended up going out of my way to the West location. This review is for the West location. It's tucked away, AND they charge for parking. I still don't understand why this part of the suburb charges for parking. There's also building construction nearby. The staff is ok. They'll answer questions. I wish their system was faster, but whatever. Here's hoping that I don't need to see an ophthalmologist on a regular basis. Still much better than the Thomas Eye Group.

I have had several procedures here and each time, the front desk at the Northside office was more…read moreconcerened with collecting money than greeting me. They were so concerened about money that they did not call in my prescription for my laser procedure, and when they did, it was called into a CVS that was closed for 3 years. Furthermore, I called several times concerning the prescription with no resolution to my problem. After two unreturned calls to the office manager, I decided this is not a pratice that I care to return to . I will give my bill they same attention that they gave me. Also, the front desk staff questioned me on requiring another procedure

Dr Borger is definately at the top as a caterac Sergion…read more The only ussue that i have us beinging billed ! We, my wufe and I paud after each visit save one. DR Vorger's staff are a reflection if theur bises. On one visit, we wrre told that nuthing was kwed. If his nurse made a mustake, then have her apologize and then we can try to settle the duspute. My wufe truly velieves she dosent owe fir that visit. Garry Jones Sabgarry@att.net

Unacceptable Patient Care and Complete Lack of Responsiveness…read more I have been a patient of Eye Consultants of Atlanta for over 11 years, originally under Dr. Alan Kozarsky, (5 Stars) and now Dr. Lee. Unfortunately, my recent experience with Dr. Lee's office has been extremely disappointing and, frankly, alarming. I have a history of Primary Acquired Melanosis (PAM), suspected ocular melanoma, two eye surgeries, and permanent vision loss in one eye. I am now experiencing new and worsening symptom in that same eye, a sizable bump either on my eyelid and discharge. After Dr. Lee's July examination, telling me it was likely scar tissue from two eye lashes in my eye which he removed. (I would know if I had a foreign object in my eye) This failed to resolve my concerns nor the problem with my eye. As my eye discharge has continued to worsen, I requested a referral to an ocular melanoma specialist at Emory. For more than two weeks, despite at least six phone calls, an online complaint with his office and multiple promises of return calls for Tech # 3, I have received absolutely no response from anyone. Today, I even requested the emergency line and spoke with a triage technician. After explaining my medical history, worsening symptoms, and repeated unanswered messages, his only solution was to transfer me back to the same technician's voicemail that has gone unanswered for weeks. This is not simply poor customer service. This is a failure to respond to a patient seeking potentially time-sensitive medical care. I am not asking Dr. Lee to diagnose cancer over the phone. I am asking for a referral to a specialist qualified to evaluate my symptoms since he didn't seem to have any concern about this foreign lump and discharge. Yet I cannot even get someone from his office to return a call. After 11 years as a patient, I find this level of indifference and lack of accountability unacceptable. Patients should not have to repeatedly plead for assistance, especially when their medical history warrants serious attention. Dr. Lee and Eye Consultants of Atlanta need to take responsibility for an in competent staff and how their patients are treated after they leave the examination room.