Fast and reasonable. My laptop was stuck in an endless reboot loop and I was worried about salvaging my files and the laptop itself. Dropped it off Thursday afternoon and had it back within 24 hrs. I'd say less than 3 hours after dropping it off, they called to give me a price quote and idea of what needed to be done, asking for the okay before proceeding. They ran into additional issues, having to unexpectedly replace the hard drive, which they did, and stuck to the quote price not charging for the replacement part which I am so thankful for! Laptop is up and running smoothly and no files lost. I did lose one program (Adobe Photoshop) but all things considered, I'm really grateful for the timeliness, price and overall outcome. Paying less than $200 to repair my laptop as opposed to losing everything and starting anew paying $600+ for a new laptop was exactly what I wanted to do. My Tech delivered and I was not disappointed. Definitely recommend. read more

Helpful and nice to deal with....I plan to return if any more problems come up or if I have computer issues.

About a month ago I took my pc here after dealing with issues with it for way too long. Tried taking it to Best Buys "Geek squad" but got a feeling they had absolutely no idea what they were talking about. Got here about 3 mins before closing due to my work schedule and was helped by Chris. Chris stayed after with me an hour after the store was closed and got the computer working. the customer service and the knowledge Chris had was beyond this world. I'm afraid I won't ever get the customer service I had here ever again anywhere else. I highly recommend coming here if you have any problems. Chris should be getting paid more for what he provides. 15/10 would come here again! read more

*After* I took my comp to MyTech, my motherboard was done. I got 2 other tech opinions elsewhere, different places, who told me that it was MyTech who messed up the motherboard. It was working fine when I last had it, then it was not. Fried. Charged about $200 for something I could have took to someone else to help with, without frying the motherboard, apparently. I lost a lot. read more

This place is amazing! I highly recommend it for anyone who wishes to receive excellent and timely service on all sorts of device repairs! I went in for some assistance with my self-built PC that was jostled around in shipping when I moved, and Chris got the computer running in no time. He was kind, friendly, and handled the service very professionally- I'm so glad I chose this place to get what I needed, and will 100% choose this place again if I need to in the future! read more

I went to see Chris to review my computer functions after someone hacked into my bank account through my internet banking. He also helped me link my phone to my computer. I would recommend calling before going to the shop because I missed him twice. When I went back a second time to ask him some questions, he didn't charge me an additional fee. I recommend him and would go back for more service again. read more

Had a battery malfunction that left my laptop's aluminum shell damaged. Took it in the next morning a little after opening, had it back by 1 pm in time for virtual classes (college student). Great pricing and great communication. They not only fixed my battery, but also found the two missing screws inside the case, put them back in place, as well as cleaned the laptop. And now, as I'm writing this, I'm noticing it looks like they even tightened the hinge a bit as it was getting kinda loose. 12/10 would recommend and will be back for any future computer issues. read more

Highly recommend. They are honest, friendly and their service is top notch. Do not hesitate to contact them.

Used for the second time on Monday. Quick and clear diagnosis of the problem with my laptop followed by a reasonable cost to fix. I highly recommend. read more

Great place. Owner is very knowledgeable and fair with pricing. Does great work and doesn't try to jip you. I will be back

I've got a old I phone 6 which started having problems keeping charged and kept cutting off . Knowing I couldn't afford another phone at the time I called My Tech . The Technician was friendly and told me the problem. Ordered the parts and my phone is working great again. If I have a computer problem I'll take it there! read more

I sent a Facebook message to My Tech Computer Repair to inquire if they could get internet on an old, outdated Acer laptop I found in my daughter's closet! They answered me almost immediately and I dropped it off hoping they could fix it. Chris called me back and updated the laptop the same day! Now one of my daughter's 5th grade students can have access to online teaching sooner rather than later during this Covid-19 pandemic! Thank you read more

Chris really helped me out! My keyboard stopped working and within a few hours, Chris was able to figure out what was wrong and replace a key that had fallen off for only $5. The people were very friendly, helpful and honest, and service was quick. Would highly recommend! read more

This place is incredible. Not only does Chris know the computer biz inside and out but he's one of the most customer friendly people I've experienced period, computers or not. You take your computer in, he explains exactly what is wrong and what will be fixed in a language that us non-computer savvy people can understand, then gets the job done in a timely fashion that you just don't see in the corporate world. In this day and age when computers are the backbone to daily life you won't find a better place to solve PC issues right the first time, no more running back and forth and screaming helplessly at your monitor. I don't even live in Hagerstown anymore but when I have PC issues MyTech is still my go-to source to get the problem fixed. You know your in good hands with this place, I have and always will recommend MyTech to anyone and everyone who needs anything done with their computers, no matter how big or small. read more