Advertised services:…read more PC Repair Upgrades Virus Removal Software Removal Wired/Wireless Network Set Up Software Installation/Configuration I contacted a business that I had work on my computer previously, and did not get a return call. Same for another business that advertised in the Journal. I contacted this business which advertised in the Buyers Guide and he was out doing errands and was able to come by same day. I had issues pringting off emails and internet pages. Problem solved. On my ancient laptop, I had wireless connectivity issues. Problem solved. He also installed anti-virus software on each computer. Hourly rate was competitive with other businesses I have contacted. Would recommend and call again if the need arises.

This has to be the filthiest store I ever had the displeasure of entering. Trash, paper, leaves,…read moreand dirt all over the floor and not in one specific area. The whole store! The windows have a layer of dirt I thought at first was "artificial snow" sprayed on the windows for the Christmas season but nope, it's dirt. It looks as if the floors haven't been moped in years. Disgusting!! The cashier was what I would describe as one who is lacking motivation and the ability to change currency without the assistance of the register. No math skills or people skills.

This place sucks! Waited in line 30 minutes just to get a label printed. Not a pleasant expierence…read morewhen standing for too long puts you in pain! Tried self service, couldn't find an email in my email anywhere with a release number. Grrrrrrrrrr!

I highly recommend this company.. I have purchased and had a desk top to me and I have gotten me…read moreand my two daughters phone fixed never a issue.. just last week she removed the virus I had on my computer ( which took three hrs of her time ) with no problem and. A low rate.. they are fast convenient and very dependable.. thanks are you are greatly appreciated

Debbie was very professional, once we got payment and schedule worked out but not afterwards. She…read morewas slow to respond to emails and texts and doesn't always answer the phone or promptly reply to voice mail messages. Once payment and schedule were worked out, she came to our house and replaced the screen. As soon as she was done, she suspiciously left in a hurry. Later I checked my phone, and the back button wasn't working. Not in a hurry and not wanting to bother her, I waited a week and then contacted her about the problem. She wanted another $106 paid upfront to fix what she should have checked in the first place. My suspicion is that either a cable didn't get connected, or, in replacing the screen, a cable accidentally got cut. Either way, the back button was working before she touched the phone, and now it is not. And the back of the phone looks horrible, with the backing torn. Her shirt advertised a warranty. I asked her about it, and she no longer has a warranty, to which I say false advertising. Her website advertises prices, about half of what I paid for my specific phone. When I asked she gave some excuse. Again, false advertising. False advertising, difficult to work with, manipulative, miscommunication, non-communication, and didn't do the job correctly. But she does professionally work through some conflicts and send lengthy emails defending herself when necessary.

I have tried to schedule an appointment via Thumbtack 3 times to address an urgent network set up…read moreat my store - I got 3 appointment confirmation and all were no show ! On Saturday I sent few requests via Yelp and Nova ITS (Todd) responded right away ! He came first thing in the morning on Monday and set up the network on the spot - I highly recommend NOVA ITS I wish more people will focus on excellent service so important to recognize service excellency from time to time.

Todd was awesome. I sent him a message and he called me the same day and got unifi products to…read moreadopt and even took the time to setup my IOT network to separate them away from my primary network. I wish I found Todd earlier, he could of given me his advice before purchasing my Ubiquti equipment but overall, he was friendly and new his stuff. I will call him for any future networking needs.

Chris is a very skilled and knowledgeable technician. Best Buy sends all their repairs to…read moreLexington, Kentucky and Geek Squad is a more of a sales position. Walmart, OfficeMax and Staples are sales positions and they don't care about you like Chris does. Chris is a helpful person because he knows special information about computers and electronics and is even a great musician and DJ! Chris knows how to solder and has tools that only engineers would need to use, not just technicians.

About a month ago I took my pc here after dealing with issues with it for way too long. Tried…read moretaking it to Best Buys "Geek squad" but got a feeling they had absolutely no idea what they were talking about. Got here about 3 mins before closing due to my work schedule and was helped by Chris. Chris stayed after with me an hour after the store was closed and got the computer working. the customer service and the knowledge Chris had was beyond this world. I'm afraid I won't ever get the customer service I had here ever again anywhere else. I highly recommend coming here if you have any problems. Chris should be getting paid more for what he provides. 15/10 would come here again!

I had used this shop previously for small repairs had no issues, but when I needed my charging port…read morefixed he told me it would be ready by the following day, After 5 weeks of him not returning my calls and lying to me everytime I showed up at the store, I finally had to say I would be bringing the cops with me to get my laptop back! The next day he had my laptop , had cleaned up the "smell" of the store and was wearing a suit when We walked in ...obviously trying to put cover up and put on a show for the officer!! Charged me $100 and my computer has NOT worked since! Dont waste your time or money at this place! Super shady and manipulative!!

I brought in my computer. After 3 weeks the ram and hard drive was missing he never called me I had…read moreto call the police to come and get my computer and they couldn't do anything because they said they needed proof that my ram and driver was in the computer before I brought it in. Stay away big scammers