called him asking if I could get a repair done for my HDMI port said yeah come by the shop will be open in 45 minutes, was outside of the shop for an hour called him where he was said sorry for the delay. "It'll be 30 minutes on the way" 40 minutes goes past called him said it would be another hour. Just unnecessary lying wasting my time when I have the whole day ahead of me. read more

I had used this shop previously for small repairs had no issues, but when I needed my charging port fixed he told me it would be ready by the following day, After 5 weeks of him not returning my calls and lying to me everytime I showed up at the store, I finally had to say I would be bringing the cops with me to get my laptop back! The next day he had my laptop , had cleaned up the "smell" of the store and was wearing a suit when We walked in ...obviously trying to put cover up and put on a show for the officer!! Charged me $100 and my computer has NOT worked since! Dont waste your time or money at this place! Super shady and manipulative!! read more

Nice work, my iPad was fixed within one hour! It looks amazing and works perfectly. Thank you so much!

I brought in my computer. After 3 weeks the ram and hard drive was missing he never called me I had to call the police to come and get my computer and they couldn't do anything because they said they needed proof that my ram and driver was in the computer before I brought it in. Stay away big scammers read more

DDSR Mobile - Mobile Phone Repair Near Me - Charles Town, West Virginia

My daughter's ipad screen was completely shattered and he had it fixed in a little more than an hour. Additionally, I had taken a screen to use as a replacement and it didn't work, so he swapped out with a new one and now it looks and works perfectly! read more

DDSR Mobile - iPad after repair - Mobile Phone Repair Near Me - Charles Town, West Virginia

I brought in my computer it was there for 3 weeks the guy never put interest on fixing it after many calls back and forth I decided to come and pick up my computer, the guy had my computer outside with no "cover no ram no hard drive" on. he claimed the computer was like that when he opened I decide to call the police. police said they couldn't do anything since I didn't have proof of how my computer was at first. stay away from this place at all cost. lost my 900$ computer and I couldn't do anything about it. felt so angry and disappointed. scam and lies worth more than good people sadly read more

I have had to great experiences dealing with them one was for a cracked phone screen. The second was for a cracked and black Ipad screen. Both times the staff were very friendly and professional. They also engaged in some small talk. Both fixes were great and speedy. It didn't cost an arm and leg either. Tracy Farmer read more

I wasn't sure if I could find a good repair place in the Martinsburg/Charles Town area, and I saw a couple of fantastic reviews, and one 'sour grapes' review, that didn't seem reasonable or consistent with the rest. Took a chance. Paid off. Kamran was a little busy when I came in, but he immediately greeted me, finished with the other customers, and replaced a screen on my Moto G7 highway slider complete with road rash. ;-) Next day, screen was on and ready, picked it up at a very reasonable price, excellent repair. Good guy, small (but growing) community businessman - does honest work at an honest price. 5 Stars. read more

Very good service again from this friendly small local business. Today Kamran was a big help with an LG switch to samsung phone issue. I have also had good experience with other phone and PC issues. Highly recommend. read more

Cameron was great today when my cell phone was not charging all day long yesterday. The National outage was on! Very helpful & patient. Highly recommend! read more

Fast service at a competitive price. I have had two phone screens fixed here and have been very satisfied.

I had a very bad ripoff experience at the local ConnectAcell store in Charles Town, WV. When my phone broke, I took it to my longtime service provider (AT&T) and they suggested I take it to ConnectACell. I guess the tech at ConnectAcell saw an elderly person with a broken cell phone and took advantage of the fact I wasn't knowledgeable about prices for new phones. I overpaid for my cell phone and set up. (The set up was carelessly and haphazardly done.) Unfortunately, I agreed to purchase a screen saver. Their tech slapped an adhesive backed plastic item on the phone. There were air bubbles which made my screen very unattractive. Several months later I accidentally knocked my phone off the coffee table and some cracks in the screen saver developed. When I went back to the store I was told there's only a 15-day warranty on their phones. The tech took my phone apart and told me the phone's screen was broken and he could replace it for $200. (Fool me once, shame on you. Fool me twice, shame on me.) So I took my phone to Best Buy in Martinsburg and they took the old plastic screen saver off and charged me $25 for a new one. The screen of the phone was not broken as I'd been told at ConnectAcell. Think twice before you patronize this unethical service provider. read more

Needed a battery for an older phone, old enough that it needed to be ordered. Sunday was professional and friendly, worked through some roadblocks to get my phone working again. Don't be fooled by the store's exterior. They will treat you right. read more

I complete "repair" of my computer issue would have not been worth it. So they offered a work around that got be back to work for only the "estimate charge" minimum. Totally happy. read more

I came in For a 6+ screen on my iPhone it was cracked. Screen was replaced with a cheap screen that isn't bright and I can't see it with sunglasses on. It's pitch black .. and I drive for a living so I need to see the screen with sunglasses on. Owner said sorry no refunds .. I want interested In a refund I was wanting quality parts. That I paid 209.00 for ! So just know if you go here you are getting crappy replacement parts .. if I wanted that I could have ordered the screen and tools on amazon for 50.00 bucks .. that is all just BEWARE read more

These guys fixed my Galaxy S5 for a reasonable price. They let me schedule service because they understood i could not be without my cell for a long time. They showed a lot of care and concern in the repair process.The Martinsburg location needs to do better at returning calls, but overall satisfied with the outcome. read more