This has to be the filthiest store I ever had the displeasure of entering. Trash, paper, leaves,…read moreand dirt all over the floor and not in one specific area. The whole store! The windows have a layer of dirt I thought at first was "artificial snow" sprayed on the windows for the Christmas season but nope, it's dirt. It looks as if the floors haven't been moped in years. Disgusting!! The cashier was what I would describe as one who is lacking motivation and the ability to change currency without the assistance of the register. No math skills or people skills.

This place sucks! Waited in line 30 minutes just to get a label printed. Not a pleasant expierence…read morewhen standing for too long puts you in pain! Tried self service, couldn't find an email in my email anywhere with a release number. Grrrrrrrrrr!

I highly recommend this company.. I have purchased and had a desk top to me and I have gotten me…read moreand my two daughters phone fixed never a issue.. just last week she removed the virus I had on my computer ( which took three hrs of her time ) with no problem and. A low rate.. they are fast convenient and very dependable.. thanks are you are greatly appreciated

Debbie was very professional, once we got payment and schedule worked out but not afterwards. She…read morewas slow to respond to emails and texts and doesn't always answer the phone or promptly reply to voice mail messages. Once payment and schedule were worked out, she came to our house and replaced the screen. As soon as she was done, she suspiciously left in a hurry. Later I checked my phone, and the back button wasn't working. Not in a hurry and not wanting to bother her, I waited a week and then contacted her about the problem. She wanted another $106 paid upfront to fix what she should have checked in the first place. My suspicion is that either a cable didn't get connected, or, in replacing the screen, a cable accidentally got cut. Either way, the back button was working before she touched the phone, and now it is not. And the back of the phone looks horrible, with the backing torn. Her shirt advertised a warranty. I asked her about it, and she no longer has a warranty, to which I say false advertising. Her website advertises prices, about half of what I paid for my specific phone. When I asked she gave some excuse. Again, false advertising. False advertising, difficult to work with, manipulative, miscommunication, non-communication, and didn't do the job correctly. But she does professionally work through some conflicts and send lengthy emails defending herself when necessary.

I had a great experience with Todd. He was very professional, super nice, and easily took care of…read moremy Networking issues. I had him do three Ethernet runs through my home and it was finished exactly how I wanted it. I'd definitely use him again for any IT services.

I have tried to schedule an appointment via Thumbtack 3 times to address an urgent network set up…read moreat my store - I got 3 appointment confirmation and all were no show ! On Saturday I sent few requests via Yelp and Nova ITS (Todd) responded right away ! He came first thing in the morning on Monday and set up the network on the spot - I highly recommend NOVA ITS I wish more people will focus on excellent service so important to recognize service excellency from time to time.

Fast and reasonable. My laptop was stuck in an endless reboot loop and I was worried about…read moresalvaging my files and the laptop itself. Dropped it off Thursday afternoon and had it back within 24 hrs. I'd say less than 3 hours after dropping it off, they called to give me a price quote and idea of what needed to be done, asking for the okay before proceeding. They ran into additional issues, having to unexpectedly replace the hard drive, which they did, and stuck to the quote price not charging for the replacement part which I am so thankful for! Laptop is up and running smoothly and no files lost. I did lose one program (Adobe Photoshop) but all things considered, I'm really grateful for the timeliness, price and overall outcome. Paying less than $200 to repair my laptop as opposed to losing everything and starting anew paying $600+ for a new laptop was exactly what I wanted to do. My Tech delivered and I was not disappointed. Definitely recommend.

Helpful and nice to deal with....I plan to return if any more problems come up or if I have…read morecomputer issues.