With as much as we do on our computers now, nothing puts me in a panic more than when my laptop…read moregoes down! No banking, no work - I was paralyzed. I am so thankful I found ITNEEDSHelp. In a matter of minutes after bringing my computer in it was like a huge weight off my shoulders. Van and James are the Best IT Support ever. Van returned my call from my message in the evening before almost immediately after I left the message, I was in there the next day and he had it running in no time. They fixed the problem immediately and went above and beyond in checking my laptops performance and update status. Van explained to me everything he was doing, why he was doing it and what was and was not needed. He cleaned up my laptop, added more memory all at a very reasonable price. If you need any help with your small business, home office, printers, computers etc. I highly recommend this company. I cannot say enough wonderful things about them. It is such a relief to know there is such a great company as them if anything ever goes wrong with my computer again. The knowledge that they have is just mind-boggling, you can tell they have been doing this for a very long time and are very good at what they do.

I received outstanding help from It Needs Help when my computer was disabled by ransomware. I am…read moreelectronically challenged, but Van took my calls, met with me a few times, texted me from Costco with a picture of the laptop that would be most useful for me, cleaned out my old computer, gave me a lot of advice- then showed me how my phone was way overdue for a replacement. Highly recommended!

Nick and Denton immediately came out to complete a wall mounting of multiple TV's in our new…read moreconstruction home when our initial company left us high and dry, that same evening. The time, attention and detail these gentlemen put into explaining all steps and answering all our questions made it so easy. I wish I found them upfront as it would have saved so much time and aggravation. I will only use this crew for any of our needs. I would be recommending their company and services to anyone in need.

At the end of a free consultation, Denton assured me that they could get everything up and running…read morefor $500 and subsequently provided me a written estimate. Unfortunately, rather than spending the time on my equipment, they disconnected my system and sent me a new estimate for $10,000 to reconnect the system they had dismantled. He was extremely aggressive when I informed him that I was not interested in anything more than the $500 of services that I hired them to perform. He refused to reconnect the system that he has dismantled. Elizabeth promised to restore my system to the condition they found it, but instead sent Drew to collect a couple items they had left behind. Drew assured us that he would restore the system, moments before grabbing the couple items they left behind the week before and racing out the door with no explanation.

I was very pleased with CES' ability to transfer files/data base from my old laptop (with failed…read morehard drive) to my new laptop at a reasonable cost and time frame. I appreciated the opportunity to interact directly with the tech who was working on the project. As I was picking up the computers the tech noted an unique glitch. He immediately began working to resolve the unique problem. CES will be my go to in the future.

Me(on the phone): One of my PCs that has our customer data on it wont boot, can you fix it?…read moreOwner: You just need to buy a new computer Me: Well, ok, can you help get the data? Owner: $150/hr min 1 hr plus $150 trip charge.

What a wonderful experience. I am computer illiterate and needed help connecting a new printer to…read moremy network. I put out a request and Walden Gajo responded quickly. We spoke and he was able to accommodate me during my work schedule (I work from home). He was very professional and not only set-up my printer but also showed me how to copy and fax. He charged a $50 travel fee and $125 for his services. I was able to Zelle him the money owed, and he confirmed receipt prior to his departure. I am extremely grateful.

Great home cabling services from a friendly, professional, and responsive provider. Highly…read morerecommend.

We've had a fantastic experience with CT IT Services for my IT support. The owner Devon was…read moreincredibly responsive, knowledgeable, and easy to work with. Whether it was troubleshooting technical issues, setting up systems, or just day-to-day support, they handled everything quickly and efficiently. It's a huge relief knowing I have reliable IT help we can count on -- they've made a real difference in keeping me working from home running smoothly. Highly recommend to any business or for personal needs looking for dependable and professional IT support! Lu Anne Bankert,

Fast and reasonable. My laptop was stuck in an endless reboot loop and I was worried about…read moresalvaging my files and the laptop itself. Dropped it off Thursday afternoon and had it back within 24 hrs. I'd say less than 3 hours after dropping it off, they called to give me a price quote and idea of what needed to be done, asking for the okay before proceeding. They ran into additional issues, having to unexpectedly replace the hard drive, which they did, and stuck to the quote price not charging for the replacement part which I am so thankful for! Laptop is up and running smoothly and no files lost. I did lose one program (Adobe Photoshop) but all things considered, I'm really grateful for the timeliness, price and overall outcome. Paying less than $200 to repair my laptop as opposed to losing everything and starting anew paying $600+ for a new laptop was exactly what I wanted to do. My Tech delivered and I was not disappointed. Definitely recommend.

Helpful and nice to deal with....I plan to return if any more problems come up or if I have…read morecomputer issues.

My tech session with Jack Fritz was absolutely terrific! With my list in hand, Jack patiently…read morehelped me cross all items off. IT intelligent, patient, pleasant, good sense of humor, resourceful - an all around good person that I will call any time I need one of the services he offers (help choosing new computer or printer, mounting TV or installing security systems, and many more! And at such reasonable prices!!! Smart, nice guy who will teach you how to do things for a good price - what more could you ask for? Give Jack a call, you will not regret it! Be safe.

I use computers 24/7 for my work and my whole business comes to a standstill if my computers don't…read morework. I had an issue with my main computer on Tuesday morning when it just would not start. It worked fine on Friday and when I tried to log in after the long weekend, it sat their like a brick. I was in a fix and tried to call around to see how I could get it fixed asap. Jose from TopDog responded immediately and offered to come by in the evening and take care of the problem. He quoted a competitive price and arrived punctually in the evening to look at the computer. He was pleasant and helpful. He figured that nothing obvious was the issue with the computer and the fix would probably cost more than the computer was worth so it was just best to get all the data off the hard drive because I needed that data to continue with my work on a different computer. He needed to take the computer to his office for that and promised to retrieve all data and get everything back to me the next day as soon as possible. He worked on the data retrieval and the data was more than he expected and the process took longer that expected too but he worked on it and made sure I got everything back by the end of the day on Wednesday. I explained to him how I needed this to run my business and I had already lost 2 days and could not afford to lose any more if impending snow kept him from giving me the data. So he went the extra mile literally and drove for an hour from his place to mine at midnight to bring me all that I needed to get back on line and in business this morning. He stayed calm and pleasant throughout and helped alleviate my anxiety by assuring me he would continue to work on it till he was able to get me back on track. I could not have been more grateful to find someone who understood how important every day is for a small business especially these days and did all that he could to help me as much as he could. Thank you Jose.

When asked to schedule an appointment no one ever showed up in the a 2 hour time period I selected…read more No call, message, no anything saying they wouldn't be there. After attempting to contact them again I received a message from the owner apologizing for the disappointing experience saying they would handle the situation personally. They then asked when I would be available for them to come by and repair my printer. After responding with a time we again had a no show and since then have not received any response from the company. This is the only experience I've had with this company but due to the lack of follow through I can not recommend this company.