My laptop gave me the blue screen of death out of nowhere after having it for only 15 months. The…read moregeeksquad charges a lot to diagnose. Plus u have to get up , go to best buy, and wait in line. Called these folks up after seeing all the positive reviews and they didnt disappoint. Later the same day, Billy came over to take a look at it. He was friendly, professional, and knowledgeable. He ran a diagnostic at my place and my harddrive was fried. So he took my laptop and external hd to try to get the data from it. Unfortunately, it was fried pretty badly, but they work with another company that specializes in data recovery. I had my important data backed up already, so i decided to get a new computer all together bc i compromised on the original one that fried out. Figured i would just get the one i really wanted. They recycled the old computer and returned my external hd the same day i made the decision. Throughout the process, i was completely informed of their progress via email. If i wanted to replace my hd and recover windows, i wouldve gladly given them my business. I ended up paying only for the diagnosis I would wholeheartedly recommend these folks to anyone with computer issues, both to diagnose and fix

1. I love that they have support specialists come to you, whether its work or home. It was so…read moreconvenient for me to be able to coordinate with my schedule. 2. They really try their best to help you. While it was a bit tough to correspond just over email (they would be unresponsive at times until I followed up), I feel like that might have been solved if I just called. But when Billy came, he was very helpful, friendly, and proactive. 3. Affordable. While ultimately, my laptop had an issue that was not-so-simply fixable, if I had gotten it fixed, it would have been much more affordable than I expected. I was happy with the price. All in all, I would say that this seems like a solid place. The next time I have any technical issues or problems with my computer, I will definitely be using SolveMyPC!! :)

Alex transferred all of old PC to my new PC. He also organized it with easy-to-use desktop setup…read more Thank you!

The owner, Alex, is a nice dude, but a poor communicator. My laptop was having crashes, and I…read moredropped it off in early June for troubleshooting/diagnosis. I called after several weeks and he promised he'd have the problem diagnosed within the next couple days and call me back. Several additional weeks went by and I called again with the same response, and then once more a few weeks later- a total of 2 months of wait time without any progress or evidence that anything was done at all. I eventually gave up and got my laptop back myself to look at. Googling my error messages indicated that my RAM was faulty, and after replacing the RAM (a 15-minute procedure), my laptop works fine. It took me ~30 minutes of total active time to troubleshoot and solve this problem that I had previously waited 2 months for the owner to fix. I'd guess that Alex was overcommitted with fixing other machines to focus on mine, which is fine if he told me a realistic estimate (i.e. "I'm really busy right now, but check back in a month and I'll give you an update). Instead I got drip-fed inaccurate timeline estimates. Overall, I find it difficult to reccomend going to this business to get your problem fixed unless you have a really easy software issue to diagnose/fix on the spot.

Rob and his service are amazing! They should call him TNT because he is "Da Bomb." Fair prices and…read moresuper nice dude!

Very responsive and quick to report back and recommend further options if he cannot solve the…read moreproblem. I highly recommend MY CRAZY MACHINE.

If your computer stops working go to these guys first!…read more Forget Geek Squad - See Kevin and Ann. They will fix it right!! 2nd Repair 4-10-10 - The LCD screen on my Think Pad needed replacement. They found the best online price for a replacement (no markup) and replaced my screen within 2 days of the part arrival! Thank you for saving my laptop.. I really did not want to buy a new one! Third Repair - 4-25-13 (Same Thinkpad T-60) - This time a Fan. They replaced the fan and checked everything else.. All OK and still going strong.!

BEWARE!!!!!! For…read moreanything but the most basic of compter repairs, I would steer clear of Northside Tech Support. I took my laptop to Northside because my laptop screen was flickering from time to time. Usually, I repair my computers myself but have been very busy with work and thought I would take it to "the professoinals" at Northside Tech Support so they could quickly make the necessary repairs and I could get back to work. Besides the flickering screen, my laptop had no other issues, was physically and mechanically in great shape and functioned near perfectly. Three weeks and a few days after I had dropped off my computer at Northside and many phone call later, I was told that a component of my computer "crumbled" as they took it apart and that I would be needing additional parts. This was cause for great concern but based on the reviews here on Yelp.com I had seen, I figured they guys must know what they are doing. Despite my growing concern, I decided I would continue to give them the chance to fix my computer. A week or so later, I received another phone call from them where they told me that they had to order some additional parts because their eBay parts supplier and they could not figure out which parts were the correct ones to fit my computer. eBay parts seller?? When asked, Northside told me they get all of their parts for their repairs from eBay, yikes!! Another week or ten days later, I called to inquire about the status of my repair. They told me they still had not figured it out. I asked that they put my machine back together and informed them that I would be picking it up and taking it to another repair facility. Kevin was very upset by this and told me that he "needed more time." I informed him that if he could not repair my computer in the just over four weeks he had it, he needed to give it back to me so I could have someone who knows what they are doing make the repairs. He exclaimed "you have not given me enough time!!" I could go on but after having tried to fix my computer for over a month, when I went to pick it up, my computer looked as if it had been dropped from a second story window. The outer case was cracked off and a "new" case with dents in it was my "new" cover (used part obtained form eBay), a key was broken off my keyboard and the keyboard itselft was no longer set into the computer, the computer would no longer turn on at all, and parts were and screws were missing. I had to look it over for a few minutes to try to ensure that it was even mine. I dropped of a good working computer with a flickering screen problem. Over four weeks later, I picked up a broken computer with missing parts that would no longer turn on or operate at all. I ended up having to purchase a new computer thanks to the fine handiwork of the "computer repair technicians" at Northside. They offered to pay me a nominal sum for the damage to my computer but what they gave me barely made a dent into what I had to spend for a new laptop. Like I said, if you need any type of computer repair besides the most basic of basic repair, steer far wide and exceedingly clear of this place as in my opinion and experience, they clearly do not know what they are doing.

This is my second time in the last few years to need a fix to my Macbook Pro. The first time I got…read moremy battery replaced and the service was quick and included an internal cleaning. 2 years go by and on Wednesday my laptop was having trouble booting up, Bill had me drop it off that afternoon. It is 8 years old and I was afraid i would be investing some money this weekend, but Bill got it back in top shape very quickly. He had to upgrade the software and found a virus. He installed a different virus detector and had it back to me as good as new. If you have a Macbook . . and you have any issue with your computer, MacTamers is the first place you should call. Pricing is fair. Service and Knowledge outstanding.

I went there to get a backup of my Macbook Pro 2021 model which was malfunctioning. I had to…read morepurchase the spare parts and deliver it to the guy who was fixing it myself, which I felt like, was weird. I met the guy a bunch of times during the course of 6 weeks, he was either super polite or super annoyed (probably because I was rushing him to do it faster), which was also weird. My issue was not resolved and I ended up buying $200 worth of spare parts that I could not return. I would not recommend this place.

Steve came and fixed my Wi-Fi issues and my Canon printer problem. Very professional and easy to…read morecommunicate with. He applied the price quoted at the time of my appointment. I will definitely contact him again for any wifi and TV issues.

Great work on my nephew's Xbox repair! Very quick and good price. I will be using this company for…read moreall my device repairs moving forward.

First time I entered, the guy was so nice and very professional. He helped me right a way and he…read moremade me feel comfortable on my concern. He also gave advices on what is the best computer for my profession. He also helped me fixed my other laptop gave some good freebies too. Service was fast, reliable, trustworthy and I will recommend and vouch how good and dependable the staff. Thank you and kudos!

I normally don't write reviews on here, but I felt that others should know about my experience. To…read morestart off, I should mention I am not an expert in computers & technology, but at the same time I am not a novice either. I have fixed and modded computer components & have built PC's plenty of times on my own. First time I went here, I went to get my 15" Macbook Pro Retina laptop screen fixed, an easy repair. I went here because I was too busy to do it myself. Sorin (lead repair tech) advised to replace my broken screen with a used screen to reduce the repair cost. I said thats sounds good and proceeded. When I got the repair back, the screen itself was dirty and the metal lid had tape and residue on it. I understand that the replacement part was a used piece, but he couldn't spend 5 minutes wiping it down and making it look presentable? This was a $500+ repair. At the end of the day, it isn't a big deal, but the reason I mention this is because it is relevant for my next experience with him and this business. My $7500 custom build PC that I had built, suddenly no longer could boot up, POST or enter BIOS. Sorin offered a diagnostics test for $80. I agreed as I needed to confirm which of my parts was malfunctioning so that I could process a warranty claim with the brand. On the phone, I had asked him if I should bring manuals - he said no. I bring in my PC and I tell him I will be right back as I left my power cable for the PSU in my car. He admentently says I don't need to bring it in (without even looking at my PC). Okay fine...I'm not going to argue with a "professional". I also asked if he would like to be provided a list of the parts in my PC to help him troubleshoot more efficiently. He said nope, no need. I drive back home. Next day, I get a call from him and he tells me that he did not realize my PSU (Corsair AX1600i) has a different plug and that he requires me to bring in my power cable. Great. Now I have to drive all the way back to the store when this could have been avoided if he took 30 seconds to look at my PSU when I first came in. I get a call from him later and explains the tests he ran. I should note that he said he was not fully able to test my CPU (3970x), GPU (RTX 3090), or motherboard as their shop does not have the parts needed to run a in-depth diagnostics test on higher end computer components. *This is why I originally told him if he would like a components list of my build when I first came in.* Basically I paid $80 dollars for a rudimentary diagnostic test that was not comprehensive at all in my opinion, as the CPU, GPU, and motherboard are the most important components of a computer. Fine, I guess this is the best I can get for an $80 dollar diagnostic test. I promptly ask him to put my PC back together so that I can pick it up. When I arrive at the store, he hands me my PC back and he said was not able to get the front facing fan on the CPU cooler mounted properly onto the heatsink. Um...okay...your business is called "PRO - Technology Professionals", but you can't even mount a basic CPU cooler onto the motherboard? I also noticed when he put back my GPU, he did not plug back in the power cables for it. And he also reseated my memory sticks incorrectly (pic included).He clearly put no effort in putting my PC back together. Do you not take pride in your work? Completely sloppy. This kind of leaves a sour taste in my mouth, but again, not a big deal to me, so I bring it back home. When I get back home to inspect my PC closer, I noticed the reason he could not mount the front facing fan on the CPU cooler is because it was the incorrect fan. My CPU cooler (be QUIET! DARK ROCK PRO TR4) has 2 fans that need to be mounted onto its heatsink. I don't understand how he could have messed this up because the two fans are both different sizes and only one of them fits on the inside. Instead, it's clear he forcefully jammed the other fan into it as it is basically impossible for it slide it in otherwise. It is astonishing he did not try to look for the manual online, or bother to call me to confirm how to correctly put the CPU cooler back to together. This was not a AIO or custom loop liquid cooling system... This was a simple cooler with two fans. The only way I could pull out the fan was to break the rubber gasket on the heatsinks - thereby damaging both my fan and heatsink. I call him and address my complaints and was ultimately met with an attitude. He tells me I need to bring my computer back to the store so that he can remove the fan. I refuse as I am not going drive a third time back and told him there is no way to remove the fan without damaging the cooler. I am normally a easy to work with guy and I am usually empathic to certain situations. I didn't even ask for a full refund and was compensated a $20 dollar refund. That doesn't even begin to cover my $90 CPU cooler. To have my $7500+ dollar PC disrespected like this is completely unacceptable. Avoid this place.

I run a small business and completely screwed up my notebook. The big box store told me they would…read moretake it but it would be 5 days before they could even look at it. Not acceptable when I run my business from my PC. Called Raul and he came over same day on a Friday. He fix my issues and help me get better backup redundancy, updated me to Office 2010 and provided very helpful tips regarding my computer. He did some additional remote service and now I'm good to go. I'll continue to trust my mission critical IT service with Raul. Thanks!

Found Raul via a search online. My HP laptop LCD went out and HP wanted me to send it in and pay…read more$400 to fix it. Called him, he came to my home, diagnosed the problem, took my laptop for one day and repaired it for significantly less than half the cost that HP wanted. Could not have been an easier or more pleasant process. I was so relieved and grateful to have my computer fixed promptly and professionally for a fair price. Will be calling him for sure for any future computer issues.