I needed my lock replaced on the security door…read more I called this company and they sent out a technician. The technician let us know that the lock would need to be replaced (this was a diagnostic call) and offered to put WD-40 into the lock as a temporary solution. He did so, and this visit costed $250. The solution only worked for about one week before the door stopped working again. Then later, they gave us an invoice with an estimate on it for what it would cost to change the lock. It's an old lock and a simple brand of lock (Marks- a very common brand). They offered to fix the door for over $1500. Now this immediately seemed extremely excessive to me. My partner and I hesitated. We actually just let the situation go, thinking maybe we'll just use the back door since this seems like a really costly repair. Fortunately, months later, I had decided to do a deep dive. I noticed a few things: the invoice they sent was extremely vague, not listing what brand of lock they were trying to replace it with how much labor costed how much the Lock would cost- none of that. It simply said labor plus parts equals $1500. I looked at other companies in the area and eventually came across TOP LOCKSMITH SERVICES. Can you tell me why TOP LOCKSMITH SERVICES offered to do the job for 520 something dollars? They were extremely kind, courteous, way, more honest and transparent, and on top of all that they were flexible. I don't know if you can answer the question posed at the beginning of this paragraph, but I have a question for you: WHY ON EARTH WOULD YOU GO TO A COMPANY THAT'S GONNA CHARGE YOU THREE TIMES AS MUCH? Stop playing with me. Y'all need to call Top Locksmith Services if you need help with a lock.

It feels weird to post a review of a business I only used once three and half years ago (to rekey…read morelocks on our then new home). But then again, it's weird to receive a past due notice from a business three and half years after the one time you used them, for a bill that was paid at the time of service. I didn't really appreciate the out-of-the-blue messages demanding either payment or proof of prior payment. Seems like Keyed In has some issues in the accounting department.

Highly disappointed in the service and customer service. My mother and husband got locked out of my…read morehouse and called direct locksmith services llc. The customer service rep quoted $20 fee for the technician and $45 to unlock the door. Upon arrival the tech asked my husband if he wanted him to change the lock for $85 my husband declined because it was too expensive. The tech proceed to drill a hole in our lock and then gave my husband a bill for $195 plus $20 service call. We were floored by the cost. My husband told the tech we were quoted a much lower rate and the tech said for us to call the rep. My husband called the rep only for her to say she needs to confirm the services with the tech and give a call back. It's been 3 hours and no call and when we call the number back no one picks up. Poor customer service and scamming of customers.

Sultan was incredibly helpful and patient with a complicated series of exterior locks. Great price…read moreand great service.

I was in a pinch, having been screwed over by another locksmith. Keystream happened to be there…read moreand helped me out immediately. I'm so glad I found them. I cannot express enough how professional they are, and the quality of work is above and beyond other locksmiths. They make sure to get it right without excuses. No hassle. It's great.

I bought a new condo and my real estate agent recommended Dennis at Keystream to re-key the lock…read more Dennis was very responsive, and easy to work with. I was able to send him photos of the lock over text and he scheduled me within a couple days and had all the supplies he needed on hand. He was done within 20 minutes! He was friendly and polite, and explained all the charges thoroughly so there were no surprises. Highly recommend!

Jhon was great and very professional. He respond very quick…read moreto my phone call and show up after 20 min, he change for me 4 locks and rekey the locks, he was very friendly. And the price was very fair. Thank you jhon.

Absolutely the worst customer service experience I have ever seen. The locksmith (John Negev) told…read moreme he would be there in 30 minutes. He showed up over 45 minutes later than the time he should have been there, and did not return any of my calls in between that time. By the time he got here I demanded an apology but he laughed and blamed the traffic. I told him how unprofessional he was and that I was going to file a complaint because of his lack of communication. He instantly got defensive and changed to an aggressive tone. He proceeded to verbally attack me and said, "Oh you want to file a complaint? Then I'll leave you right now." I had no choice but to apologize for his wrong doings because I was in a hurry and needed to meet with a client.

Allstate helped us change our locks right after we closed the deal on our house, and provided much…read moregood work for a very fair price. We plan to use them again before long, and I highly recommend this company.

I was locked out of my car and called Allstate Locksmith...they were able to come to me pretty…read morequickly and it didn't cost too much.

I contacted the company as me and my husband just bought new property and needed a new gate and a…read morenew garage door. Luckily I saw their truck and called them for an estimate. They were quick to respond, offer me a fair price and completed the job in no time. I specially liked how professional they are. I recommend them!

Initial installation of hinge was on a board instead of directly on the post. Had to come back to…read morefix. On a repair call all I heard were excuses not Solutions. I had to offer the solution.

I've used these guys many times over the years. They seem to know everything about locks, keys and…read moresafes and security. A locally-owned business where you can always reach a human being by phone. I have found them to be reliable. I've used them for my residence and for a business I worked with.

Sure Fit did excellent work on the installation of front door and closet locks in my condo. Their…read moreprices are reasonable too.

I recently purchased a newly constructed home and was worried about securing it and protecting my…read morefamily. Well, those worries were quickly put at ease for two reasons. First, Brian our ADT consultant was extremely competent as he took the time to understand our needs and concerns and offered up solutions that addressed our safety and property concerns. Second and just as important Brian gave excellent customer service as he was responsive without frustrstion to our mirrage of questions before and after installation, he was prompt and courteous and made us feel like he really had our vested interest at hand. I also appreciated that he did not try and over sell us as again his focus was on our needs. Brian is definitely our ADT guy and would highly recommend his professional consulting services.

This experience with them was seamless transition from my previous provider. Taking service to…read moreanother level Enjoyed the service and the follow up was great.