I am so impressed with the company. I called on Tuesday and…read morethey set the appointment for next day, even though it was not urgent. They explained the pricing structure as well as setting the schedule. They texted 30 minutes ahead to inform they were on their way. Technician showed up exactly on time, well equipped, and ready for work. He completed the new lock installation on both doors and re-keyed them in about 45 minutes. Super courteous, professional, and efficient. 5 star all the way.

Came same evening . Priced right and worked hard to make it fit. Clean and completed timelyread more

Locksmith custom cut a key that I had only one copy. He recognized that the blank needed to be made…read morethinner. The key produced worked very well

Easy to communicate with and did high quality work for a unique job (affixing a lock to a communal…read morerefrigerator).

This review reflects only my personal experience and opinion regarding my interaction with one…read moreNational Key & Lock technician on July 1 and July 2, 2026. It is not a review of National Key & Lock as a company or of any other employee. July 1, 2026 I had a scheduled appointment with a National Key & Lock technician through my American Home Shield/Frontdoor home warranty plan to have rekey service performed on my home. Before the appointment, I received written information from American Home Shield explaining that the rekey service included: * Rekey up to 6 keyholes * Provide 4 identical copies of new keys * Each key will work on each keyhole that has been rekeyed * Test the new keys to ensure functionality Based on that information, I understood that the rekey service included four identical copies of new keys. When the technician arrived, he asked how many doors needed rekey service. I told him there were three and showed him two of the doors, explaining that the third door was located in my basement. The technician then asked for my keys. I went upstairs and brought down my original house keys on a keychain. When I asked why he needed them, he told me he was going to copy them. I explained that I had requested rekey service through my American Home Shield/Frontdoor home warranty plan. The technician then told me I would have to pay $15.00 for each new key. I explained that this did not match the written information I had received from American Home Shield and that I was requesting only the rekey service included in my coverage. To avoid any misunderstanding, I contacted American Home Shield before authorizing any work. During our conversation, the technician stated that this was "between him and me, not them." I requested a callback from American Home Shield so I could verify my coverage before proceeding. Throughout our discussion, I repeatedly explained that I was requesting only the rekey service included in my American Home Shield coverage and was not requesting any additional keys or services. The technician then left my home without performing any work. As he walked toward his vehicle, I asked, "Are you leaving?" At approximately 4:01 p.m., I photographed the technician as he left my property and entered his vehicle. During our entire conversation, my nephew was seated in my dining room and heard the discussion, including the conversation regarding the proposed $15.00 charge for each new key. July 2, 2026 The following day, I received a call from an American Home Shield supervisor. I was informed that the technician had reported completing the rekeying of two of my doors and that the third door could not be rekeyed because there was no key. Based on my personal knowledge, no work was performed on any of my doors, and none of my locks were rekeyed. American Home Shield advised me that another locksmith would be assigned to complete the rekey service at my home. Had I not reviewed the written information provided by American Home Shield before the appointment, I may have believed that I was required to pay an additional $15.00 for each new key. Because I reviewed my coverage beforehand, I understood what my American Home Shield plan stated was included in the rekey service. This review reflects only my personal experience with one National Key & Lock technician on July 1 and July 2, 2026. Other customers may have different experiences.

I requested rekeying last night and got an immediate response that fit my schedule the next day…read more The gentleman who performed the services was very nice, explained a few options and had it rekeyed in a matter of a few minutes. Would recommend them for any locksmith services you may need.

Excellent service! Sent a message through yelp - received a response within five minutes. Arranged…read morea visit, set a time and had my new locks with 24 hours! Technician called ahead of time, was prompt and fixed the door within 20 minutes. I would highly recommend this company.

My brother locked himself out of his condo and couldn't access his phone, so I ended up needing to…read morecoordinate lockout service for my brother as a third party. I found LockBusters on Yelp. Ronnie answered the phone and was very helpful, getting Alvin out to my brother within a half hour. The whole service went pretty smoothly overall with some minor hiccups, and Ronnie and Alvin were both great. I checked in with Ronnie a couple of times to make sure they were able to contact my brother and the service was going well, and he was great in providing updates. My brother and I would recommend this business.

Excellent response time and attention to messages…read more What a wonderful experience in a stressful situation. They were so fast and responsive and came the same day I requested. They were able to program my car key fob in 10 minutes. Very polite and customer service is excellent. I will definitely use them in the future. I cannot recommend them enough for their service and pricing. The car dealership quoted me four times the cost of this locksmith.

fast quality work on rekeying two locks, reasonable price. I would definitely recommend.read more

Doug came and diagnosed the issue with my lock. He suggested a way for me to get the replacement…read moreparts from the manufacturer under the warranty instead of trying to sell me a new lock. Loudoun lock was a great experience, on time, friendly, and cost effective!

Doug was great. He was on time and completed installing the power bolt lock that I had already…read morepurchased. I definitely recommend him who may need lock services.

this very professional Locksmith was on my truck within 30 minutes. It wasn't an easy job to break…read moreinto but within about 20 minutes he was in. I also asked him to build a second key and he had the technology and skill to do that given it was a key with a chip in it. He threw in a second key. He knows what he's doing, he's personable and has the equipment and technology to make it happen quickly!

Amazing service! Jay was there quickly and very helpful with helping us get our car unlocked and…read morehelping us with the price. Would 100% recommend!

I needed locks changed at a rental property on a few hours' notice, and Ranaan and his wife Hanna…read morewere able to take care of it the same day. They were professional, showed up on time, and got everything done quickly without cutting corners. Communication was great throughout, and I felt confident the job was handled right. Super reliable and easy to work with--I'll definitely use them again and highly recommend them to anyone needing a dependable locksmith!

Outstanding Locksmith Service!…read more I had an incredible experience with this locksmith. He showed up on time, worked with total confidence, and changed out my locks with real expertise. What impressed me even more was how quickly he upgraded my old "dumb" door into a fully functional smart door--done in minutes, and everything worked perfectly! Professional, efficient, and clearly skilled. If you need someone who knows exactly what they're doing, this is the locksmith to call. Overall they worked with integrity and educated me on the device. Hands down- Best in town!