My husband locked himself out of the house while I was out of town so I turned to Yelp to find a…read morelocksmith. Fast Locksmith was one of the first to respond to my emails and they did it INSTANTANEOUSLY. We were luckily able to get someone we know to bring a key over, but I was really impressed by the fast response, affordable pricing (truly the best quote I received out of several businesses), and knowledgable/eager to please attitude. I would not hesitate to reach out to them first the next time we have an issue.

Technician was prompt and knowledgeable of the lock. Actually gave me a few tips for set-up, which…read moreI found very helpful.

My brother locked himself out of his condo and couldn't access his phone, so I ended up needing to…read morecoordinate lockout service for my brother as a third party. I found LockBusters on Yelp. Ronnie answered the phone and was very helpful, getting Alvin out to my brother within a half hour. The whole service went pretty smoothly overall with some minor hiccups, and Ronnie and Alvin were both great. I checked in with Ronnie a couple of times to make sure they were able to contact my brother and the service was going well, and he was great in providing updates. My brother and I would recommend this business.

He accomplished the job quickly, efficiently and well. He was polite and knowledgeable. Would…read morerecommend him.

This review reflects only my personal experience and opinion regarding my interaction with one…read moreNational Key & Lock technician on July 1 and July 2, 2026. It is not a review of National Key & Lock as a company or of any other employee. July 1, 2026 I had a scheduled appointment with a National Key & Lock technician through my American Home Shield/Frontdoor home warranty plan to have rekey service performed on my home. Before the appointment, I received written information from American Home Shield explaining that the rekey service included: * Rekey up to 6 keyholes * Provide 4 identical copies of new keys * Each key will work on each keyhole that has been rekeyed * Test the new keys to ensure functionality Based on that information, I understood that the rekey service included four identical copies of new keys. When the technician arrived, he asked how many doors needed rekey service. I told him there were three and showed him two of the doors, explaining that the third door was located in my basement. The technician then asked for my keys. I went upstairs and brought down my original house keys on a keychain. When I asked why he needed them, he told me he was going to copy them. I explained that I had requested rekey service through my American Home Shield/Frontdoor home warranty plan. The technician then told me I would have to pay $15.00 for each new key. I explained that this did not match the written information I had received from American Home Shield and that I was requesting only the rekey service included in my coverage. To avoid any misunderstanding, I contacted American Home Shield before authorizing any work. During our conversation, the technician stated that this was "between him and me, not them." I requested a callback from American Home Shield so I could verify my coverage before proceeding. Throughout our discussion, I repeatedly explained that I was requesting only the rekey service included in my American Home Shield coverage and was not requesting any additional keys or services. The technician then left my home without performing any work. As he walked toward his vehicle, I asked, "Are you leaving?" At approximately 4:01 p.m., I photographed the technician as he left my property and entered his vehicle. During our entire conversation, my nephew was seated in my dining room and heard the discussion, including the conversation regarding the proposed $15.00 charge for each new key. July 2, 2026 The following day, I received a call from an American Home Shield supervisor. I was informed that the technician had reported completing the rekeying of two of my doors and that the third door could not be rekeyed because there was no key. Based on my personal knowledge, no work was performed on any of my doors, and none of my locks were rekeyed. American Home Shield advised me that another locksmith would be assigned to complete the rekey service at my home. Had I not reviewed the written information provided by American Home Shield before the appointment, I may have believed that I was required to pay an additional $15.00 for each new key. Because I reviewed my coverage beforehand, I understood what my American Home Shield plan stated was included in the rekey service. This review reflects only my personal experience with one National Key & Lock technician on July 1 and July 2, 2026. Other customers may have different experiences.

I requested rekeying last night and got an immediate response that fit my schedule the next day…read more The gentleman who performed the services was very nice, explained a few options and had it rekeyed in a matter of a few minutes. Would recommend them for any locksmith services you may need.

Locksmith custom cut a key that I had only one copy. He recognized that the blank needed to be made…read morethinner. The key produced worked very well

Easy to communicate with and did high quality work for a unique job (affixing a lock to a communal…read morerefrigerator).

Baldino's lock and key was recommended from a local mechanic. I am so glad that I called the…read morelocation in Reston Virginia ( across from Home Depot) and was able to bring an extra key fan to get programmed by Ben Dart. Not only was Ben very knowledgeable about the process , but he also sat in my warm car after a huge rain shower to get my extra key fob reprogrammed In approximately 15 minutes From start to finish. He did a fantastic job and charged me way less than what a dealership would charge! Way to go Ben

I first learned of Baldino's Lock & Key Service from my employer in 1991.  Our company has relied…read moreon Baldino's Lock & Key Service for decades in order to maintain our high level security.  Based on my work experience with Baldino's I have also used Baldino's Lock & Key Service for our home security.  From high quality lock and dead bolt installation to simple re-keys Baldino's can always be trusted and relied on for efficient quick quality lock service. I particularly am grateful for the Baldino's Reston shop's master lock smith who took on a World War II lock project. He was able to open my father's WWII United States Navy officer's foot locker (lost key) and inside the foot locker he found a WWII US Govt issue US Marine Hurd heavy duty pad lock (also missing it's key and collector's item). The master lock smith was able to source the missing keys and replace them both. I also entrusted Baldino's Lock & Key Service Reston with cutting a replacement Porsche Red key for my classic Porsche. Thank you Baldino's for you honest quality service over the years.

Ronnie came on time and installed a new door handles and deadbolt on the front door and rekeyed the…read moreback door and deadbolt to match. Super quick response to request for a quote. Job well done! Thank you Ronnie!

Ronnie did a great job. Showed up on time and when he finished I had two brand new fobs that…read moreworked perfectly.

The locksmith sent to warehouse by Moe today was an expert in fast talking hard sell. My wife told…read morethe dispatcher there was no hurry but the locksmith showed up immediately and we were charged emergency rates. She asked for re-keying and he replaced locks instead. I told hin to change the pins in the existing lock and he did not. He changed the outside cylinder so that the back door two cylinders and the front door outside cylinder had the same key . He spent one hour and we were charged almost $900. However, he did meet our basic requirement: to defeat any one who had made an copy of our door keys and tried subsequently to enter the house.

UPDATE - let me add Customer Oriented to the PROS side of this review. Moe's reached out to me to…read moreapologize and acknowledge a mischarge for the bedroom doorknob and refunded the entire $195 labor for that part of the job. Also, they're replacing the two rugs affected by debris (normally a drop cloth is used). As a result, I'm updating the rating to 4 stars. CONS - Sticker shock for labor $1135; no clean-up of metal or wood shards, chunks; late arrival. $95 service call fee in addition to flat rate fees for work: $350 install bedroom deadbolt + another $195 to replace its knob ($545); $195 each to replace deadbolt/handle sets on front & patio doors; $100 each to replace knobs on 1 closet & mudroom door. Labor $1135+ $95 fee. Arrived 9:50 for 9am appointment. He was unable to rekey mudroom lock without a key so I had to buy a lock on the spot $50. The bedroom deadbolt I'd bought had a problem so I needed to buy a set $100 + the extra $195 labor. I felt a great deal of confusion regarding several problems with fit that he had to overcome. The replacement lock/handle sets I provided were new Schlages to replace old Schlages but the doors are old ?? One of the fit problems required a 45 minute trip back to his shop. 3 hours of labor became 4.5 hours - 9am-1:40pm vs. 9:50-10:40; 11:30-1:40pm. I was dismayed when I discovered the mess of metal shards by the patio door - we have a dog & I run around barefoot. Ditto the wood chunks. I can't think of the last time I had a repairman in who didn't clean up his work area. PROS - Most of the labor was verbally defined once he arrived & before the work began. I should have asked about pricing when making the appointment or taken advantage of the free estimate advertised. I based my trust on Yelp reviews that mentioned fair/competitive prices. (I'm not usually so trusting.) I could have stopped right then - gotten the free written estimate & followed up with quotes from other locksmiths to determine if these labor rates were competitive. The finished work looks good & performs well. The locksmith was professional, polite and tried to explain what issues he was facing.

Ali was professional, honest, and easy to work with from start to finish. He arrived when he said…read morehe would, explained everything clearly, and was fair with his pricing. He was knowledgeable, efficient, and took the time to make sure the job was done right. It's hard to find someone this reliable these days, and I really appreciated his professionalism and integrity. I wouldn't hesitate to recommend Ali to anyone looking for a trustworthy locksmith. Thank you again!

Fantastic service from Ali. A replacement key fob for my car. The service was honest,…read moreprofessional, and a great deal!