Great location and facility appears to be secure for our pontoon boat. Drive thru direction makes…read moreit hard with longer trailers

I used this storage from 12/07/24-2/12/25, moving out due to rust damage on a chair in my unit,…read morewhich was caused by condensation. Kim Anderson (manager) sold me the Choice Protection Plan, and talked it as a great safety net if your items sustain damage because it covers every type of damage. They require you to purchase a Lock - Disc 2 3/4(1) for the protection plan and Kim said the Damp Rid(1) would protect against any moisture in the air. Her customer service was good, but disappointed in the false representation of the choice protection plan. The company, American Claims Management, handles claims for All Storage Virdian. Fast forward, my claim is denied, by under "k. Any loss or damage to Tenant's stored goods for which the Owner is not liable under the law." The denial reason is not related to the cause (storage leaked water) and damage (water damage, rust) to my item (chair) and goes against section 1 and section 1 example, I have included the screenshot of the protection plan. The ACM adjuster, Dyan Walker stated to me condensation does not mean water (although condensation is defined as water droplets) and accused me of not sending the photos he requested, though they are clearly in our email thread. I am currently working with the BBB; this protection plan is a scam to get more $ out of customers just to deny claims when damage caused by the storage unit actually happens.

A great customer service, the staff very helpful, clean everywhere in and out, and I like…read moreaccessibility and looks very secure.

I started with Cube Smart when it first opened up at this location. Excellent Customer Service! It…read morewas still a very good company when Simply Storage took over. Public Storage has always had poor customer service, I rented from them once in Massachusetts and when I moved to Texas that was one storage company I avoided. This PS inherited my patronage, recently both elevators were out-of-service for a least 2 days. No one would answer the telephone, I chose to call continuously (redialed every 10 mins) to see if the elevators were working before driving back there. Unfortunately I had to drive up there to find 2 individuals working but not answering the telephone nor were they on a call, and both elevators were still out-of-service. Poor maintenance upkeep no urgency. I am a senior citizen with my unit on the 3rd floor and they told me the only option was to walk up three flight of stairs. They also took over and changed everyone's payment schedule. Most people rent based on the schedule that they secured a storage to lock in a specific date to incorporate into their monthly budget. When PS took over an email was sent to everyone advising everyone's rent would be on the 1st of the month schedule regardless of when you originally rented and they were unwilling to work with long time renters. The only thing positive about this location, is the location and the fact that it is newer than most storages in the area. I would not recommend renting any unit over the 1st floor. My overall opinion, I would not recommend this Public Storage or any Public Storage. Poor Customer Service is unacceptable!

I reserved using the Online Tool that helped me save a significant amount of money upfront and used…read morethe Call Center. The workers there were so pleasant, intelligent, I almost rather continue chatting with them - they were very cool. When going to the actual location - Jennifer and Keysha were so helpful and patient with me while I decided on the actual unit I wanted. They carefully explained everything to me. They units were clean and secure. This is my first experience with storage and I have very impressed! Outstanding job to everyone who make Extra Space Great!!!

Derrick Smith made the whole process a breeze and was very very helpful highly recommend Extra…read moreSpace Storage

Bella is so helpful and patient. Secured the storage unit last week and I moved in today. Easy move…read morein. Feels secure and safe. I was worried my stuff wouldn't fit in the 10x10 and she assured me that they'd be able to accommodate by providing a larger space or additional small storage if needed. Moving is stressful for me already and they made it super easy.

Im very happy having my things stored at this locate. I give the customer service an A+. Im…read moreconfident about the safety and security they provide. I wouldn't hesitate to use U Store next time i move. Thank you very much.

I've rented from here for two years and have never had a problem. The management is great ,the…read morefacilities are clean and well kept and the cost is reasonable.

We have used this location in the past, and we love Deb - the lady who will always be there - has…read morebeen for about 10 years I believe! She takes pride in this location, and knows her clients. We had a unit there that we rented in 2009 and cleared it out 1.5 years later. We returned again this month and she remembers us and made us feel like we were old friends. She does everyting possible to accomodate the needs of her clients and we totally give this location and DEB 5 stars!!!!

This place is so great. It's always so clean. Well maintained property. We have had 3 units and all…read morehave been pristine. Ran into an issue while moving to our 3rd unit and Brent was so quick to help and was super friendly. Great location too! Highly recommend this spot!!

It seems really secure(cameras, top notch locks, gate code in and out) for my stuff and the most…read moreaffordable place out of all storage places!

This is my second time renting from Storage Choice. The price was perfect for my budget and renting…read morewas so easy. They definitely have a customer for life.