The staff is always helpful and polite, understanding to your needs, and will work with you when…read moreyou have payment issues very informative. I've been with them for over 3yrs now and never had a complaint!!! My use them as well when my grandma passed away for he things and they where very helpful in helping her understand what she needed.

They are liars. I purchased some mattress protectors. The cashier assured me they can be…read morereturned. My moving company provided mattress boxes so two days later, I went to return. The owner, Jennifer Martin, said they were not returnable. BUT she was so kind as to keep them and said she'd work out something with the owners (she is actually the owner U-Haul said but they are inveterate liars there at Skillman Storage). Long story short: she said she got the approval for a refund and said she had processed it. Well, she had not. So she kept the merchandise and also the money. They are thieves. When I found out what happened, she first said U-Haul screwed up and she'd look into it. Now, she keeps saying she's going to refund the money and even said she sent a check. Nope, never got it. Avoid this place. You just never know if they're going to overcharge your credit card and you'll be out of the area to do anything about it. Their BBB ratings are bad, too. And she wouldn't respond to my complaint through them. Avoid.

Did quite a bit of research in searching for a storage unit that provided convenience, security,…read moreand a competitive price. The Storage Choice Design District location is very new (I remember seeing it get built) and still has that 'new building smell and look' to it. Parking for unloading was convenient and near the elevators, and access to complimentary dollys made unloading quick and easy. The actual rental process was very easy and thoroughly explained by John H., the property manager on site. I felt very comfortable in choosing this location to store my items. Definitely worth checking out, if you're looking for a place to store your items.

Storage Choice in the design district is amazing! We shopped for a storage facility by visiting…read moreseveral competitors, comparing amenities, pricing, and location. This location is new, clean, well lit, and has several perks that competitors don't offer. The manager was extremely helpful and made the process simple. It is by far the best choice in the area. I would highly recommend this location.

I can't say enough great things about this storage facility! Everything about our experience was…read moresmooth and positive. The climate controlled storage kept our belongings in perfect condition, with no water damage, no issues whatsoever. The staff was incredibly friendly, helpful, and genuinely cared about providing great service. As a military-friendly business, they really stood out, and the pricing was surprisingly affordable. If you're looking for a dependable, clean, and customer-focused storage company, this is the one!

We have rented several units off and on over the years at Sunbelt Storage in Forney. They go…read moreabove and beyond on customer service. Carrie is amazing! She has been such a huge help. Her husband too. One day I had a few heavy things to unload and she went to get him to help. I couldn't have done it with out either of them. Carriie was always helpfull in any customer needs. Her kindness and smile will light up anyone's day. I would recommend Sunbelt in Forney over any other storage facility in North Texas. I don't normally wright reviews. But I just had to write this about such an awesome company and staff. Thank You Carrie! Robert K.

These guys hauled a container for us and are a great company to hire. Thank you guys for helping us…read moreget the load hauled.

Amazing customer service from Barbara!…read more I've been renting a storage unit at The Attic Self Storage, and I just want to take a moment to recognize Barbara for always being so kind, patient, and helpful. Every time I've needed assistance, she has gone out of her way to help me and has always treated me with respect and understanding. Even during times when things weren't easy for me, Barbara was always sweet and willing to work with me. She never made me feel uncomfortable or judged, and that really meant a lot to me. I'm actually moving out of my unit now, but I definitely wanted to leave a review because Barbara is truly one of those people who makes a difference in a customer's experience. The company is lucky to have her! Thank you for everything, Barbara! You have been absolutely wonderful!

The units are clean. The property is well maintained, and the on-site host is very pleasant to…read moredeal with. I like when I roll up the door on my outside unit, a motion activated LED light comes on. The security is as good or better than other self storage places I've used in the area. The rates are fair, but they're not cheap.

The assistant manager/Sherry doesn't have good customer service and she doesn't know how to speak…read moreto customers in a good manner and I experienced that tonight around 11:00 pm when I put my gate code in and entered the property went to my unit and found that I had been over locked sometime earlier today 4/4/2026 and I paid my bill in full online on 4/3/2025 my space shouldn't have been overlooked. So I went to the office and rang the door bell no one answered so I rang the bell on the apartment that is attached to the office also no answer then I called and left a message, so then I went to the apartment located at the back of property and I knocked very lightly Assistant manager came to door I ask if she could tell me why I'm overlooked she was very rude when she told me I didn't pay my bill, I then told her that is wrong I paid Friday asked her if she could call the Manager she then told me I would have to take that up with Christina and that she wasn't fucking calling anybody for me, then her dog came running after me like it was going to bite me and I told the dog to get away from my then Sherry told me fuck off mother fucker and to get the fuck away from her door and that she wasn't helping me with shit, so I walked back to my space and got in my car entered my code and left the property sent another text message and an email to the property in Broadway Blvd, Garland Tx.

Christine is really nice and very polite; there's plenty of reminders to keep up with your storage…read more It keeps customers from getting blindsided with late fees or auctions. There's no mysterious fees during the move in and the lock is complimentary. Also access is 24 hours a day with no surprises like codes changing out of nowhere. The cost is a good value because it's rules are pretty basic...just follow them and everything will go smoothly. Not trying to slam the others but it's nothing like "snatch & grab" places like Public Storage or Extra Space Storage with extremely high turnover rates for auctions. Try it...drop my name if you go...

Very helpful customer service. The front office area is nice…read more The storage space I rented was reasonably priced and a good sized space. The rental space is clean and climate controlled.

We have been storing our items here for about a year and a half now with no trouble. The people who…read morerun the office are great and the place is extremely secure, which is why we chose this location. Last weekend, we had record flooding, which flooded most, if not all the units. We signed up with their insurance when we first started our rental unit. Access Self Storage sent over our information and I filed the furniture we were claiming damaged. Come to find out, their insurance they offer does not cover flooding. We were not told that when we signed up for it. Needless to say, we will be looking for another unit to store our things. I'm sure many other people will too. I'm not risking their drainage system again while I'm paying insurance and they aren't even taking care of their current tenants. It's a waste of my time and my money.

Great experience best price and perfect service, even the delivery and pick up went flawlesslyread more

if I could give them 6 stars, I would. They were extremely professional, flexible, and affordable…read more We had a very difficult move and they were helpful and upfront the entire time. I recommend them to anyone I can.