The assistant manager/Sherry doesn't have good customer service and she doesn't know how to speak…read moreto customers in a good manner and I experienced that tonight around 11:00 pm when I put my gate code in and entered the property went to my unit and found that I had been over locked sometime earlier today 4/4/2026 and I paid my bill in full online on 4/3/2025 my space shouldn't have been overlooked. So I went to the office and rang the door bell no one answered so I rang the bell on the apartment that is attached to the office also no answer then I called and left a message, so then I went to the apartment located at the back of property and I knocked very lightly Assistant manager came to door I ask if she could tell me why I'm overlooked she was very rude when she told me I didn't pay my bill, I then told her that is wrong I paid Friday asked her if she could call the Manager she then told me I would have to take that up with Christina and that she wasn't fucking calling anybody for me, then her dog came running after me like it was going to bite me and I told the dog to get away from my then Sherry told me fuck off mother fucker and to get the fuck away from her door and that she wasn't helping me with shit, so I walked back to my space and got in my car entered my code and left the property sent another text message and an email to the property in Broadway Blvd, Garland Tx.

Christine is really nice and very polite; there's plenty of reminders to keep up with your storage…read more It keeps customers from getting blindsided with late fees or auctions. There's no mysterious fees during the move in and the lock is complimentary. Also access is 24 hours a day with no surprises like codes changing out of nowhere. The cost is a good value because it's rules are pretty basic...just follow them and everything will go smoothly. Not trying to slam the others but it's nothing like "snatch & grab" places like Public Storage or Extra Space Storage with extremely high turnover rates for auctions. Try it...drop my name if you go...

I am writing this review because vegans are stupid and I loved your sign today. If I ever need a…read moreself storage place, I will definitely be going here.

Very friendly staff, clean and secure facilities. The price point is fair for the service you get.read more

El señor Jaime, me atendió muy amablemente,estuvo explicándome con mucha paciensia,sobre el lugar…read morede almacenamiento que ofrecen en el store, recomiendo este lugar tienen, mucha seguridad, y está en una buena zona.

From the owner: Extra Space Storage sets the standard for clean, secure, and hassle-free self storage, and our…read morefacility at 3333 N Buckner Blvd is no exception. Our Dallas storage facility offers a large selection of unit sizes with convenient options like drive-up access and vehicle storage. Located near N Buckner Blvd and John West Rd, we're trusted by neighbors in Dallas, Parkdale, Casa View, Mesquite, and other surrounding areas. Whether you're moving, downsizing, or decluttering, we're here to make finding the right storage unit quick and simple. Reserve online, give us a call, or stop by the facility today.

The on site manager went out of her way to meet our needs. 5 star customer service. Units were…read moreclean and reasonably priced. It was a perfect experience. We had never leased storage before and she made us comfortable with the whole process. I will send follow up in a few months.

No matter how long you rent with them, they always increase the rate you were paying before. And…read moreit's not by $15/$20/$30 either. I went from paying $85 to $145! Talking about they mailed me something to my address. Lies! I receive every piece of mail to my email first, everyday. No notice was sent. This is my 3rd time in 10yrs renting from them. Every time I've rented, they raise the rates after 3 months! Never again! This will be my last time renting from them. I'm moving my stuff to U-Haul Storage instead!

I am so happy we went with I-30 Storage. Wendy was amazing. We reserved the wrong size unit and…read moreshe was able to do a unit transfer with no issues. We packed up and moved from California and needed a storage unit. Found I-30 Storage and they have been heaven sent. Thank you Wendy, Katlyn, and Larry.

Cheapest storage in town! Easily accessible, open early and closes late right off the freeway!read more

Elizabeth T. was the most amazing Public Storage staff member I have encountered. She is…read more efficient, friendly, and was service oriented. She made my morning so much easier after having arrived a day prior and nobody was present for my appointment. When I arrived today, Elizabeth T. helped me from the moment I entered the facility and got me what was needed. I have had trouble with other staff being present in the facility upon arrival and appointments. - Elizabeth T. was not like others I have encountered. She was exceptional.

I usually don't take the time to write in about a storage place. If I do write in, its usually to…read morebitch about something! I just wanted to compliment the super nice lady at the Alvin Dr location...Tammy. She has this great smile to go along with her great personality. As mentioned, Tammy is super nice. Very professional & her years of experience is helping my moving fiasco go much easier. I'm retired now but I know from my work experiences that great employees are really hard to find. She's a keeper. Hope you guys know & appreciate that. $$$ ‍Huh ?? P.S. ANYONE BUT TRUMP IN 2020!!!!

They closed way too early was not supposed to close until 7 pm and this is the only way to heat our…read morehome or cook

I called UHaul 3 times to get a simple question answered and they answered the call and immediately…read moreput me on hold. I get to the location and there is no one even here.

All my stuff got stolen from my unit , no cameras installed , Gates are broken , Front lady says…read moreSomeone is fixing them but nobody is there working on them everytime i pass by , Happened more than 4 times to others too .

Recently I have been hearing mice or rats and there are droppings all over my stuff. It's pretty…read morebad. The rodents run along the rafters so nothing is safe from their droppings potentially falling on it. Not to mention it's creepy hearing rodents making little squeaking sounds and hearing them running around through the different units. I have two unfits here and haven't seen it in the second unit but I haven't been there recently so that may have changed. I am going to look today and will update if problem is worse

worst public storage ever, management doesn't keep up the property, gasket on my door was rotted,…read moreceiling was leaking inside, lot of dirt came in the unit from the highway, some one put food in their unit and we had a rat infestation and rat droppings every where. Management personnel was very rude and not helpful, when we were moving out they kept badgering us and telling us we were going to get $100 fine if we used the dumpster for any trash. Everything in the unit had to be trashed and they want me to pay another month.

Stacey gives exceptional customer service. I mentioned my rent went up yet again and she said she'd…read moretry to help . Within hours I had an email that a decrease was approved ! Thank you Stacey for hearing me and helping .