Staff was super helpful! The woman working was quick and super kind! I would recommendread more

omg where do i start...when i needed a storage many years ago, ms debra had one available for me…read morewith no hesitation. ..she's caring and very much understanding. ..most importantly she is over protective of her property as well as our storage. ...great woman and we became good friends after all these years

The assistant manager/Sherry doesn't have good customer service and she doesn't know how to speak…read moreto customers in a good manner and I experienced that tonight around 11:00 pm when I put my gate code in and entered the property went to my unit and found that I had been over locked sometime earlier today 4/4/2026 and I paid my bill in full online on 4/3/2025 my space shouldn't have been overlooked. So I went to the office and rang the door bell no one answered so I rang the bell on the apartment that is attached to the office also no answer then I called and left a message, so then I went to the apartment located at the back of property and I knocked very lightly Assistant manager came to door I ask if she could tell me why I'm overlooked she was very rude when she told me I didn't pay my bill, I then told her that is wrong I paid Friday asked her if she could call the Manager she then told me I would have to take that up with Christina and that she wasn't fucking calling anybody for me, then her dog came running after me like it was going to bite me and I told the dog to get away from my then Sherry told me fuck off mother fucker and to get the fuck away from her door and that she wasn't helping me with shit, so I walked back to my space and got in my car entered my code and left the property sent another text message and an email to the property in Broadway Blvd, Garland Tx.

Christine is really nice and very polite; there's plenty of reminders to keep up with your storage…read more It keeps customers from getting blindsided with late fees or auctions. There's no mysterious fees during the move in and the lock is complimentary. Also access is 24 hours a day with no surprises like codes changing out of nowhere. The cost is a good value because it's rules are pretty basic...just follow them and everything will go smoothly. Not trying to slam the others but it's nothing like "snatch & grab" places like Public Storage or Extra Space Storage with extremely high turnover rates for auctions. Try it...drop my name if you go...

Had a mixup with the unit on move in, but Daniel took care of us, and ended up being a bit less…read morethan the original, Win Win!

Nice facility, on site staff was helpful. Unfortunately the rate increases of 50.00 every six…read moremonths (from 163 to 265 in one year) did not motivate me to stay. When I inquired about the increases, I was given a whole 20.00 off my rent.

they have rats and aren't doing anything to prevent additional infestation!! there are no traps…read moreoutside and they are not covering up holes where they are geting in. stay away from this location!!! i had to add a star rating but they dont even deserve a 1 star.

Lee and I might of spelt her name wrong, but I think that was the lady name that helped me. She was…read moregreat and very upfront and honest with me! I feel my item are in a safe place!

i wanna start by saying this is the worst storage company to ever rent from you will be a fool to…read morego to them they do not stand on integrity It's very bad customer service. There's no customer service at all. Completely no customer service the DM Emily can care less. They only want the money. They don't care about your property. Do not put your things in the storage unit. They have the biggest rats I ever seen in life. I've been complaining about my storage unit for a whole year they did completely nothing. I have never in my life been so disgusted by the service ... stay away from here or you will regret ever renting. the prices change on you while your renting it's just a bad company all the rats messed all my things up and ate on everything I own

The people were extremely helpful in selecting the right size. I called and talked to a…read morerepresentative who answered my questions and find the right locations near my home. The rental process was easy and I like the fact I can have the rent automatically taken out. Would definitely recommend Public Storage.