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    Mud Bay

    4.7 (60 reviews)
    Closed 10:00 am - 7:30 pm

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    Reviews With Photos

    I'm finally excited to eat again!
    Kathryn H.

    I love Mud Bay and I'm so thankful for their help last week my puppy started eating less and less of the kibble he'd eaten since he was weaned and eventually started refusing meals after some initial success with wetting his food down. I'd started trying to transition him to something else but that wasn't going well either. Someone there with a similar breed was able to help direct me at some options and also send me home with some samples for him to try. He chose a local mid-range freeze dried raw and has finished every single bowl since!!! I'm so happy to see him happy to eat again. The food selection is really excellent and I feel like I am more likely to make healthy choices for my puppy there. Not to mention everyone is so nice and helpful when I have questions. The prices on food and chews are better than expected and that has let us experiment with what works for us. I also really like the gear they have there, it feels sturdier than options from chain stores and we've found some really cool toys as well.

    They gave me this thoughtful welcome card for being a new customer and coupon!

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    2 months ago

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    5 months ago

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    2 years ago

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    Mud Bay M.

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    2 years ago

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    Mud Bay M.

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    1 year ago

    Such kind staff and a great selection! Will definitely be returning for any of my pet needs

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    Mud Bay M.

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    2 years ago

    Staff is always very friendly here. They have a great return policy. Good variety of treats at affordable prices!

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    Mud Bay M.

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    8 years ago

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    Heidi H.

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    2 years ago

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    Mud Bay M.

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    6 years ago

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    Lani B.

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    9 years ago

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    5 years ago

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    5 years ago

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    Lani B.

    Thank you very much for the wonderful review!

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    10 years ago

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    13 years ago

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    4 years ago

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    Lani B.

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    7 years ago

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    8 years ago

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    Heidi H.

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    11 years ago

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    11 years ago

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    11 years ago

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    11 years ago

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    4 years ago

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    Lani B.

    We really appreciate your wonderful review. Thank you so much!

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    12 years ago

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    13 years ago

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    7 years ago

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    Heidi H.

    Thanks for being our customer, Jill!

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    11 years ago

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    11 years ago

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    10 years ago

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    14 years ago

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    12 years ago

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    8 years ago

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    4 years ago

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    9 years ago

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    10 years ago

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    5 years ago

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    Lani B.

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    7 years ago

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    Lani B.

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    12 years ago

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    13 years ago

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    Page 1 of 2

    Ask the Community - Mud Bay

    Review Highlights - Mud Bay

    The staff in any Mud Bay are terrific but yesterday was my first time in the Mill Creek location.

    Mentioned in 2 reviews

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    Petco

    Petco

    (140 reviews)

    1. Things overall went well. I was able to order from the app. 5/5…read more2. They had what I wanted. 5/5 3. At the location I wanted 5/5 4. Received a discount 5/5 5 . They emailed me when it was received and then when it was ready for pick up 5/5 6. Then, well I arrived let them know the type of vehicle and I'm here. Well, then the wait, wait wait wait and now it's 25 minutes and still no one coming to the car. I called and then let them know and I waited another 5-7 minutes and someone brought out my order. 2/5. It was hot and my dog was not happy. I recommend the concept and next time I will call to let them know I'm here instead of relying on the app to tell them. (Avoid frustration and wasted time) I gave them 4 stars . Next time I would like to give 5/5. Let's see how it all goes. With everything going on I forgot to take pictures ahhhh ‍. I do have pictures of my purchase and digital receipts . My dog absolutely love each of these treats. Definitely will purchase over/over again.

    Terrible customer service. I bought a fish yesterday, but it was unwell--stuck in one spot, not…read moreswimming or eating. When I tried to return it to prevent the situation from getting worse, the associate refused, blaming my water quality, or other fish poking at him, without even testing it. His colleague had tested the water just the day before at the same location and said water quality was perfect. Meanwhile, there was the exact same kind of fish dead in their own tank the next day as you can see in the picture. Instead of being helpful, they just made excuses and gave me a hard time. Very frustrating experience--won't be buying from here again.

    Mud Bay - petstore - Updated May 2026

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