Went in to pick up a brand new prescription food for my 13 y/o fur baby, and unknowingly needed an…read moreinvoice to pick it up. The vet gave the food to me for free, so I didn't have an invoice. Flustered; I was trying to find proof of prescription, and eventually found proof. Larissa was very helpful and gracious through my angst, as I was worried I wouldn't have been able to get the food. We appreciate you so very much Larissa, and the other two helpful gentleman that was working the later shift. I would like to also apologize for over-extending my anxiousness towards/around you guys. Appreciate you for your time.

This location doesn't have the friendliest staff. I have been here in 3 separate occasions and…read morestill always the same. I did not purchase the other 2 times I could not deal with the employees. They are focused on their tasks. They may answer a question but not suggest or even walk you to the item. It's very different from the other locations I've shopped. Not sure if I'll return. I would hope this location would be better with custom service. Shelves were empty and parking lot was as well. The lady mentioned today was a slow day- I'm yeah I see why.... I had to but Apple bitters spray for my puppy who's loving to chew my baseboards.. Ahhhh Well this product is not working for my dog! I'll need to find something else online.

1. Things overall went well. I was able to order from the app. 5/5…read more2. They had what I wanted. 5/5 3. At the location I wanted 5/5 4. Received a discount 5/5 5 . They emailed me when it was received and then when it was ready for pick up 5/5 6. Then, well I arrived let them know the type of vehicle and I'm here. Well, then the wait, wait wait wait and now it's 25 minutes and still no one coming to the car. I called and then let them know and I waited another 5-7 minutes and someone brought out my order. 2/5. It was hot and my dog was not happy. I recommend the concept and next time I will call to let them know I'm here instead of relying on the app to tell them. (Avoid frustration and wasted time) I gave them 4 stars . Next time I would like to give 5/5. Let's see how it all goes. With everything going on I forgot to take pictures ahhhh ‍. I do have pictures of my purchase and digital receipts . My dog absolutely love each of these treats. Definitely will purchase over/over again.

Terrible customer service. I bought a fish yesterday, but it was unwell--stuck in one spot, not…read moreswimming or eating. When I tried to return it to prevent the situation from getting worse, the associate refused, blaming my water quality, or other fish poking at him, without even testing it. His colleague had tested the water just the day before at the same location and said water quality was perfect. Meanwhile, there was the exact same kind of fish dead in their own tank the next day as you can see in the picture. Instead of being helpful, they just made excuses and gave me a hard time. Very frustrating experience--won't be buying from here again.

I love this place! Employees are always kind…read more And most importantly... My cats approve of all of their toys!

4/5 for custom service and friendliness. First time at this location…read more I went looking for my dogs favorite treat they were out and no real alternatives. I had to settle for a small something. She loves cod skin. So I asked and the cashier was very nice. I hope they have them the next time I shop.

Great selection of all pet items! Staff is very friendly and knowledgeable! Our pup greatly enjoys…read moregoing here!

Wonderful, family-owned business. This is the only place I buy dog food from! Despite the fact that…read moreit's an independently-owned pet store, the food I buy is still cheaper here than at the bigger chain stores. Plus you get a free bag of dog food for every 10 that you buy! I think that may vary depending on the brand, but the fact that they even offer it is incredible. Highly recommend!

We saw this store through social media and decided to visit. Great store with stuff you won't find…read morehere. Lots of Korean dog treats and cat treats. We bought some and our dogs love them. We definitely will be back. Support small businesses. We definitely will. They even have a spot set up with a bed for your 4 legged friend to take pictures with. Definitely a unique place.

From the owner: We offers the finest in organic, 100% natural pet food and treats that your furry friends will…read morelove. We specialize in customized pet cakes, natural treats, and adorable embroidered fashion for pets. Capture and cherish precious moments with our pet photography services. Everything we do is designed to make your pets healthier and happier!

Staff helpfulness varies, but generally the store stocks a good selection of products for a wide…read morevariety of pets - we have a rabbit. The prices are competitive with Amazon and they are close by enough to be a good alternative. We will support local merchants so that Amazon isn't the only choice.

I bought six fish, specifically asked for all male. Two died a day after the month grace period…read more The other four were all the same except they actually gave me three females and one male. So now I have three pregnant fish with way too many fish eggs in my tank. And i called to ask what to do with ab this because ive never had three pregnant fish at once and i wanted all male to avoid this issue all together. But when I called, the first person i talked to was extremely nice and easy to talk to. The sec person repeatedly cut me off while i was trying to ask questions because god forbid i forgot the actual name of the specific breed of fish and it's just not possible that happened. Well it's possible. It did happen. Im pissed. Dont go here save your money and energy.

My dog and I love wally pets!!…read more We love close by and he tried to drag me here every walk. They have a great selection and the nicest owner and staff.

Nice neighborhood Pet store that is packed with plenty of goods for your four-legged friends…read more The couple times I've been here, I've been greeted by the very nice store workers and even treated to free treats. There is a large supply and selection of mostly food, treats and other chewables but also a nice selection of toys and pet accessories. What I like and also grabbed on my last visit are the large sized Braised beef hide free chewables. These come in all different sizes and flavors including chicken, venison, duck and more. The more you buy; you can get slight discounts which is nice. Because of it was my 'first visit' I was treated to a hedgehog chew toy by outward bound! A gent I chatted with said it lasted his dog several months, so it sounds like quality, which we all like. Along with this, it's just nice to support a local business and though I've not yet met Paul (The owner) I've heard many nice things about him and as mentioned, each visit the staff are very friendly and helpful. Stop by Wally's and check them out!

We ran out of our regular cat food so stopped in here for a change. The person behind the counter…read moreshamed us for our usual choice of food and was very rude and telling us we needed to spend more on food for our cats because we have been feeding them "French fries" I'm very upset. I will not be returning here just to be shamed what I feed my cats.

Take the bad reviews with a grain of salt. The owner is not rude... he's just opinionated and…read morepassionate. There's a difference! My dog seems to love the kibble, and I actually like the fact that instead of getting say a whole bag of beef flavor or whatever, I can mix and match for the same price.

I come to the store all the time and Johnny is absolutely amazing. He has some of the best dog…read morefood, supplies, and toys with training supplies for my dog. I highly recommend this place and will definitely keep going back.

Pet Wants in Perrinville may not be a place to visit. I went in with a friend to pick up dog food…read more We asked if they had anything for rabbits. As I have two at home. His reply was we have cat food that contains rabbits. I walked out. He came out to "apologize" and says. UH, yeah. That food contains rabbits. Seriously? Zip it buddy. I'm all for shopping local. But maybe Petco and PetSmart is a better option if going to Bothell Feed Center is too far.