I recently called to book an appointment with Anne . I was told she was off. ( which was a lie )…read morethen I called the next day. They told me she no longer worked there. I was in such disbelief. I asked where she went too and they said they didn't know . They said they would take my number and give it to her. Well I never heard from Anne ( which is not like her). Thank god I found someone that had her number to make an appointment. Come to find out they never called her .. so unprofessional , I just wanted to post in case someone is looking for Anne her number is 585-355-7387. Essence will never be what it once was... so sad .

I've been going to Essence for about 15 years now, mostly for pedicures and decided to try a dip…read moremanicure this week. I had booked a dip manicure and pedicure for a 5:30 appointment. The younger man who did my nails was struggling and after 2 hours, the owner A came over and tried to help him file and add additional coats of color. There were 9 layers of gel polish/ dip powder (also never a practice I've seen done before for dip nails) when it was all done. There were clumpy layers throughout that he would wipe off with a paper towel and try to dip multiple times to fix and they just kept getting thicker and thicker. He also added tips which are pointing upwards and not level. I could tell things weren't going correctly because all the employees kept coming over to look at my nails and talking to each other in a different language. The building closed at 7 and I was there until 7:30 just getting my nails completed and didn't get a pedicure. I was asked to pay $55 for the service that wasn't completed timely or well, but I did. I called back the next day and asked if they could be removed due to the thickness and poor quality of work and if I could have a pedicure with one of the people I normally go to (Chu or Tina) and that was scheduled and they agreed to do a normal gel manicure on my natural nails. I went in today and got a pedicure which was great and my nails were removed and I was told I needed a manicure to clean up my skin around my nails so I said "ok" and then was told my nails are too thin to do anything on today and I'd have to come back in 2 weeks. I went to the counter and was charged for my pedicure AND "manicure". I stated the only reason I had to have them removed was poor quality work which Tina even expressed herself while removing the nails. I have already paid $55 + tip and am leaving 1 day later with no nails, instead of a gel manager and the only thing An would do is not charge for the "manicure" that I received today. I am honestly shocked that I was not reimbursed for the dip manicure I previously received since I now have completely bare, thin nails. I am very disappointed in the service and will not be going back based on my experience here this week.

This nail salon was okay. I went in for a pedicure and opted for the more expensive option,…read moreassuming it would include callus remover, but it did not. I'm not really sure what was different about it, other than lavender lotion and being around $20 more expensive. With that being said, my nail technician did a really good job around my toenails, spending a lot of time clipping and scrubbing. She did not do much with my callus though I would come here again, but would get the cheaper pedicure.

I love going and getting my nails and toes done here! I have been going here for years. Everyone is…read moresuperrr nice and patient. It is very clean and they have so many colors to choose from. I get crazy nails, they never fall off and i can get fills once a month. Willow is the best at it and does all my designs as shown below. They even have glow in the dark. It is a little tough to get a walk in appointment as they are so popular they get busy. This is one of my favorite places, they are so nice and prices aren't bad at all. So affordable!

I went to VIP Nails for the first time as I am not from the Fairport area. I have to say I was…read morequite surprised on how my gel manicure went. Tannie who was the nail tech who did my gel manicure, she was very nice and it was easy to talk to her: The gel manicure was awesome with getting rid of those hang nails and ragged cuticle! I would go here again!!

I don't recommend this place. I went for a fill. They cut my nails way too short and when I said…read moresomething they said it was my fault. I was u aware that changing the shape made them so much shorter then I normally have them. When I said they didn't tell me that they i should know this. I don't do nails how im suppose to know . They didn't care the lose a customer my hands had different lengths and shakes when I left bad business

I decided on a full set of acrylic nails with Jen the nail tech! She was super nice & took her time…read moreto make sure every nail was perfect. She gave me exactly what I was looking for and I scheduled a fill in two weeks! Relaxing environment & they have the pet channel on which is a bonus haha. $58 for this set of almond acrylic nails with a gel polish on top!

Had a mani pedi with KIM! She did such a great job!…read more What a wonderful place - so close and convenient. Make an appointment because they are popular - ask for KIM!

Amy is simply amazing! I walked in and was immediately made to feel like i had been coming here…read morefor years! I told her i wanted navy and some gold and she hit it out of the park! Absolutely amazing service! Great prices. And she gave me a little Christmas present too. So thoughtful. Will absolutely be back!

I have been here twice -- once for gel polish on my toes and gel nail removal that was done at a…read moredifferent salon. Heaven nails smells of stale smoke, has many space heaters during winter, and feels like you're in the aisle of a grocery store as it's so plain and unwelcoming. The staff are friendly and did a decent job on my pedicure. I was mostly impressed with the ease and price of my gel nail polish removal. I was in and out promptly for the removal and was charged $5. I thought that was a great price! I would likely not return unless in a pinch and needed service right away.p

Very nice area and they were so sweet!! I scheduled my appointment online. They were very quI love…read morehow my nails came out!

My sisters and I stopped by to get pedicures after a year of not going. Life gets busy. We wanted a…read morecentral location that all of could easily get to. I am very happy to have found Victor Rd Salon. I liked the brightness and the selection of OPI colors. The staff was beyond friendly and inviting. We got some New Year's gifts on our way out including $10 off our next visit and moisturizer. I feel the pricing to be fair. Didn't quite understand the 6% cash discount as the posted price of $30 for a pedicure is what I paid in cash. No signs said that the posted price was the cash price, but it was so reasonable that I didn't mind. I'm a stickler when I see cash discounts at shops or gas stations - I just don't like it personally. But I understand why the business does it. I had cash so I paid cash. But in a world where convenience is key, blatantly asking for cash is something I find a bit tacky. Off my 'cash please' soapbox- this salon was fantastic. I will definitely be back.

I stopped in to get my old gel nails cut down and re-done. I was taken in immediately and the…read moregentleman was courteous. I wanted new builder gel and my nails to be square at fingertip length. I was told 10% do builder gel and everyone else wants acrylic. He painted the builder gel on-2 layers. Made me cure both layers. Nothing like what I had done with gel before. Once he e-filed down, my nails were very thin and bending along a few edges. The sidewalls of my nails were angled in. Several nails are varying shapes. My thumb is separating from the gels already/lifting. The nail (gel) polish application is lumpy and you can see the uneven painting. Just not a great experience or presentation. I can do better myself-and will probably start doing so.

The service was amazing everyone was very kind and my nails are gorgeous most definitely coming backread more

Great service and excellent job on my nails. Gave me exactly what I was looking for…read more .

I'm so happy I found Gossip Nails, and specifically, Hunter! This was my second visit, and I came…read moreback precisely because of the incredible job Hunter did the first time. He is truly an artist and so unbelievably meticulous with his work. You can tell Hunter genuinely cares about the details. He takes his time to ensure every nail is perfect, from shaping to polish application. My nails have never looked better or lasted longer. After my first appointment with him, I was so impressed by his precision and the quality of the manicure that I knew I had to book with him again. The salon itself is clean and has a good vibe, but Hunter's skill and attention to detail are whatmake Gossip Nails a standout for me. If you're looking for someone who will go the extra mile to make your nails look flawless, absolutely book with Hunter. You won't be disappointed! Highly, highly recommend!