Well I visited the Dream Salon yesterday for my monthly toe nail cutting. And they hired a replacement for Kathy, she retired. The new girl is Tai. I was impressed with Tai. She's a veteran of the business and does a nice job. And as always, Hannah and Farris were there. Always nice to see them. If you're looking for a new place for having your nail work done, call them. :) read more

Dream Salon and Spa - Meet Tai. - Hair Salons Near Me - Rochester, New York

I have had multiple people do my nails at dream and never ever had a bad experience. But I have to say, Linda blew my mind today. I brought my newborn son with me today to get a mani and pedi. Linda helped me console my son who was having meltdown after meltdown. She took breaks to help calm him, she helped me get as comfortable as I could and even stood up and did my nails for me while i fed him. She didn't stop helping me or my kid while getting her job done. She is one amazing lady and the world deserves more people like her. Thank you Linda and dream nails for another great experience. read more

Just visited for the first time. I was given a woman named Linda for a pedicure. She never spoke a word to me. Not one word. She continued to talk to the male worker sitting next to her in Vietnamese I had my pedicure on Saturday and today my polish is chipping. There was many nail salons to chose from. Do better ! read more

Love it here!! Great pedicure from Lisa,all 3 of us were happy with our results! What more can I say? Try it for yourself!!!!

Nice professional service , nice selection of colors feel the salon is clean and calm environment

Terrible customer service and money hungry. worst pedicure my feet were sore and my nails were thick and lumpy

This was not my first time here but, it definitely was my last. I went in for a spa pedicure. I was assigned to a lady who spoke no English to me but continually spoke in a different language to the other workers. I say that because she was so rough, I would say things like "ouch, that hurts" or "ok that is really uncomfortable" and she just smiled and kept going. She was in such a rush, my entire experience was under 30 minutes. She scrubbed the tops of my feet with a very hard bristled brush, it hurt so bad. You would have thought me pulling my foot would have given her a clue even if she didn't understand me saying "ouch that hurts!" she also cut me with her clippers. When I think of Spa Pedicure, I think of relaxation and pampering. This was anything but that! It was a rushed, hectic, torture type experience. In the end I did have polished nails, however they also only lasted 2 days then started chipping. Not a good experience at all!! read more

I followed my nail technician "Hannah" when she opened her own spa in Ridgemont Plaza. The distance is further than where she was before, however she is very skilled at what she does and I'm always happy with the quality of every visit. The Vib of this spa is relaxing, inviting and decorated for the season. read more

Love Dream salon!!! My nails are at their best. The dip is my fave & helped me grow my nails out so I don't need tips. I highly recommend Dream as they are very accommodating, attentive and client centered! They have a lot of options as well to they are very inclusive to meet your needs. read more

Dream Salon and Spa - Hair Salons Near Me - Rochester, New York

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Hannah and her staff will make you feel welcome and at home in her beautiful, band new Dream Nail Salon and Spa! State of the art pedicure chairs are amazing. The Salon is spotless! There is every nail color you can imagine! My nails are beautifully done every time! read more

I came in last week for an acrylic fill, and the "nail tech" I had was named Lisa. She was nice, but she doesn't know how to do nails. She took a half hour just grinding them down using some 5 step program with different bits before AND after putting down new acrylic, and it was at the point I had to tell her to stop because she removed so much acrylic around my cuticles it was hurting my nail bed. She also didn't clean up my cuticles once. I asked for almond and each nail is a different shape. Don't get me started on the paint job. You can even see where I might've bumped my nail in the UV light and she didn't even catch that. I should've gone back and gotten a full refund but I was so embarrassed I will just never give them business again. If they can't do a simple plain color gel job, don't even think about designs. My friend had the same nail tech and her gel manicure started peeling the very next day. 0/10 read more

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After shopping around Rochester, I found this place to be the best. It's immaculate and organized, and the staff is friendly and professional. Giang has been doing my nails for over a year now, and my nails are always flawless, whether I bring a photo inspiration or she comes up with something of her own. She's up to date on the latest trends and will give honest feedback. With her help and advice, I was able to transition to long natural nails, something I never thought I'd be able to sustain! read more

Dream Salon and Spa - Hair Salons Near Me - Rochester, New York

It was our first time visiting today. Our expectations were exceeded. The staff was super friendly. My daughter and I each had a pedicure. They took their time, and were so good with my daughter. We didn't feel rushed. Our nails look amazing. The place was very clean and organized looking. We will definitely be back again. Thank you. read more

Dream Salon and Spa - The cutest toes. - Hair Salons Near Me - Rochester, New York

so very pleased with my acrylics! I am so glad for the new owners, much better service an d prices from the previous owner. Glad I went back to the sSalon after new management read more

I am a regular for gel manicures at Dream Salon and Spa and I am always extremely satisfied with not only the quality of my nails polish and shape, but the kindness of the staff. I will continue to come even with my new commute from Penfield. I was due for a color and cut for my hair and I learned that the salon offers these services so I decided to schedule an appointment. Hannah was my stylist and she did a fabulous job with my hair. I came in asking for full highlight to get blonder for the summer and she suggested a few alternative that would do less damage to my hair. I went with a balayage color, which turned out beautiful and she gave me a consultation on choice of toner. I was completely confident in Hannah's skill and she took her time to make sure I was completely satisfied with my hair at the end. Highly recommend this salon for all of your beauty needs! read more

Dream Salon and Spa - Hair by Hannah - Hair Salons Near Me - Rochester, New York

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I am sure that if you go in more than and hour and a half before they close, you will get better service. I was rushed out in snowy December with my disposable flip flops because they wanted to close early. I had one person working on my toes and she did a good job and another working on my hands. She was okay. I noticed after I left that I had some fuzz from some clothing painted onto my finger nail and was not happy about it. I also noticed later on that some portions of my finger nails did not get painted. The woman who was doing my finger nails was also on the phone the whole time and I when she started talking to me, I couldn't tell and so she had to repeat a few times which I don't think she liked. That and it was $75 for me to get a mani and pedi, regardless of if I was getting gels. And my daughter, was $50 for gels. I went to pay and I had asked if I could have them charge for a tip and they said that they only accept cash tips but their atm was out of order. read more

This salon is my new go to!!! Loved it. I walked in no appointment and they had room for me right away! I got a full set with gel color and they are perfect!!! The salon is beautiful. read more

Dream Salon and Spa - Hair Salons Near Me - Rochester, New York

The staff is friendly and skilled. Have gotten lovely Pedicure and manicures recently ! They take their time and are very thorough. Aware of trends in styles ! My nails stay prett for 3 weeks ! The environment is clean and friendly ! Best to make an appointment ! read more

I am updating this only for the hair salon side of things. Heather does a great job cutting my hair. I am pretty picky about my hair cut and she has done a great job both times. read more

I have been going to this salon for a few years now. Mani, pedi and most recently hair with Heather. Heather has a great talent for hair artistry; keeps up to date on latest hair trends; styles and colors, and is very innovative and creative while always keeping the customers comfort level in mind. Yiang is my nail tech and her attention to detail and desire to aim for nail perfection is impressive and appreciated! Everyone at this salon is warm and welcoming. Very friendly and professional. Salon is always clean. I especially love going in for services after a hard day at work as I know I will leave feeling refreshed and with a much needed pampering! read more

This is a cute place next to the Wegmans in Greece. We came here for manis and pedis before my best friends wedding. We picked here because they have the ability to accommodate a large amount of people for pedicures and manicures at the same time. For that reason alone, I highly suggest coming here with wedding parties. The prices are spot on for their services and all of the staff are friendly and easy to talk to. They were very kind in including all of us girls in conversation. I got a manicure and it was very nice and quick. The color lasted a good 10 days without getting a chip which is just about a lifetime for me. My best friend got a gel manicure that is still going strong 2 weeks later. They offer a good amount of nail polish colors but unfortunately, not a lot of variety of colors. They seemed to have at least 5 of every color they offered and offered a ton more of the popular colors like pink and red. I'd rather see some lime greens and bright blues than 8 different red's. They also offer hair services, but none of us used any. Overall, this a great place to go with a group of friends to get your nails and toes done and you will get a great service. read more

Dont do it !!! I paid $70.00 a mani and pedicure that didn't even last 5 days!!! Save your money and dont go there !!! read more

They are welcoming, customer friendly and are great with the services they provide! They are managed very well and are always smiling. This is the only place I would go for any hair/nail/facial service! read more

Amazing service. Lady waxed my eyebrows and I was very pleased with the results. Would definitely recommend this salon and spa!

Called back again today to speak with a manager as the CC terminal company was zero help. The manager would not listen to me completely, interjected her own thoughts about my "budgeting skills" rather than listening to me fully and inevitably hung up on me. Service there has always been decent when it comes to nails but sadly the management there is rude as all get out. 3 customers lost because the store isn't competent enough to close out their CC terminal nightly, and won't own up to their own mistakes which cost customers more money in the end. read more

Really friendly, attentive, and skilled staff who make your salon experience memorable and relaxing. Dream Salon and Spa is one of the few salons in the area that offers child pricing for manicures and pedicures (10$ for a child mani, 15$ for a child pedi, as of Dec 2018) and has kid-friendly technicians that are gentle. My 5 year old daughter and I recently visited this salon for pedicures and the staff were really wonderful with her, gentle on her feet, and made the experience fun for the both of us. The clientele here, at least during my visit, were not pretentious (as I've experienced in other area salons while visiting with my daughter), and some of the salon regulars chatted us up while we waited for our nails to dry together. The adult pricing was also very reasonable - 30$ for the basic spa pedicure. This salon came highly recommended from friends of mine, and I can affirm that it offers reasonable pricing, quality services, professional staff, and is a great choice for families looking to book services together. read more

Really didn't want to write this review, but feel the need to share my expeirence so others can be aware. First went for a full set of nails, they turned out pretty good, I got a different shape and am unsure of how I feel about it, so can't blame them for my choices there. While getting my nails done I asked about pricing for hair color. I was told around $60 for full color. Thought great, that seems like a really good price, I have a lot of hair. Also expected it to be more, maybe $80-$100 (again, i have a lot of hair and am not unreasonable). Love the color, and added on a cut, total ended up being $145...bit high, but thought well if I love the color and cut, worth it. As I was getting the dye on I was informed they ran out of dye remover....okay, I have some at home from a previous bad experience where I left with dye all over my face, and sweater. She did pretty good at not getting too much on my skin, but then I got home, and found a big glob on the collar of my sweater. I tried getting it out with my dye remover, it faded, but didn't completely go away. Her chair was also broken, and didn't have the foot rest, and I am fairly short so it was not the most comfortable sitting there for 2 hours with my feet dangling, when there were no other stylists there, I should have been offered a different seat. I am sure stylists get weird about that, but the chair was broken. Just over all not the best experience, and I was hoping to have found a salon I could be a repeat customer to, but I think that is not going to be the case. Too many little things added up to me being just disappointed. read more

Upset by the service I received this past weekend. A family member and I went in, both getting gel manicures and we were seated at the same time. My nails were shaped and filed poorly, then immediately after the polish was applied. Took no longer than twelve minutes. My family member had her nails soaked, her cuticles cut and her nails filed nicely. Along with gel polish applied. After I sat there and waited for twenty minutes for my family member to have her nails done, the lady who painted my nails was just sitting there on the phone. I am not going to get my nails done somewhere where the work ethic is not consistent throughout all employees. read more

Never going there again. Been a faithful customer for over a year, but prices keep going up and nail polish only lasts about 2 days. Arrived when doors opened and the manager kept me waiting for a half hour while she did her own nails instead, then took another customer who came in after me. read more

I have frequented Dream Salon in the past and the location, cleanliness of space and service was great. My have things changed over the past year or two. For instance, I had a nail appointment that needed to be cancelled and reschedule only to find out that my technician never got the message! I felt horrible because I WAS a loyal customer and the fact that this happened on 2 separate occasions is unacceptable. The last nail appointment I had the technician used a "new polish/coat" for gel manicure but did not share with me until I checked out there was an additional charge. Not that I couldn't afford the "extra charge" but it was the principle of the matter. In general, the customer service at Dream sucks and the women that work in this establishment are not the friendliest when guests arrive...particularly african american. You sit in the waiting area until someone decides they want to ask if you've been helped, or rather they don't make you feel welcomed at all! Another time I stopped in just about a half hour before closing for a pedicure. I waited 15 minutes before someone told me they could not take me because they were closing soon...There is so much more detail I can share about "Dream Salon" ...rather than waste my time and energy that I've done driving all the way to Greece and be disappointed, in a nutshell this place is a NIGHTMARE! BEWARE! read more

I've been to Dream Salon a number times for Pedicures and Manicures and have been somewhat satisfied. I received a Gift Certificate for Christmas, which I did not realize had a 1 year Expiration Date. I was 2 months beyond the date, I was very disappointed they could not work with me on honoring this certificate. Why an expiration date on a gift certificate that is bought and paid for that is just ridiculous. Needless to say I will not be back to Dream Salon and will not recommend. read more

DO NOT USE THIS SALON! Sarah Ferguson-Simonds tried doing ombre and it came out terrible!!! The 1st try my hair turned orange, a week later she said she would get the orange out and my hair turned dark blonde and she continued to put blonde all over my head which i did not ask for! She said to come back in 2 weeks to try to get it lighter and she completely made me a blonde but it is all blochey, there is a huge line across my hair near my forehead that was not even touched..i cannot even put my hair up, its so embarrassing. I contacted Sarah and asked if i could atleast get a refund or half my money back and she said THE POLICY DOES NOT ALLOW THAT! are you kidding me!?!? my hair is a total disaster and they want me to come back in to fix it but charge me $45 for products!!!!! It is such a shame. i was a new customer to their business and they are treating me as i am nothing. DO NOT GO TO THIS SALON! DO NOT GOTO SARAH FERGUSON-SIMONDS read more