The ONLY reason why I gave one star is because when giving a review it's not allowed to not give…read moreany stars at all. I would have not given ANY stars. I'm not a person who does reviews but I absolutely had to give a review because my experience was so horrible. No woman or man should go in an establishment looking to come out feeling beautiful or handsome only to be appalled at the outcome. I'm a professional myself and when someone is servicing me, I'm one to give a tip even if the service is not good. I treat people nice because you never know what people go thru and it makes me cringe when I hear customers demanding things and saying all the things they don't like and never what they do. I went in for an eyebrow threading just because I was passing by on the way out. Im not from the area, I'm a travel nurse and would be flying home in a couple days so I just wanted to get my eyebrows cleaned up for the thanksgiving holidays. I SPECIFICALLY told her that I wanted my eyebrows to be cleaned up and nothing taking off. She said nothing and I repeated myself. She immediately started to thread my eyebrows with no real patience to what she was doing and kept demanding me to pull my eyelids super tight. When she handed me the mirror after she was done, I immediately told her that I did not like her work at all and that she did a horrible job. This is so unlike me, and I stuck to who I am as a person and preceded to pay her the cost of the eyebrow thread but I did not give a tip. Which also is so unlike me. I still remained respectful. She told me she didn't take anything off my eyebrows and she gave me exactly what I wanted. I told her absolutely not!!I left and went to sit in my car to leave. But I looked in the mirror and immediately got out my car to go back because I could not be ok with paying for a service so foul that left me in my eyes deformed. When I arrived back at the studio she was sitting down and I told her "Mam, I'm sorry but I need my refund because I can't pay for something like this" she responded with "we don't do refunds"... I said well can I have your name? She said why do you want my name. I told her because if I can't get my refund then I'm going to have to write a review to prevent women coming here to feel beautiful only to leave feeling insecure because of a horrible job. At this point my soul was on fire but I remained as calm and respectful as I could. I showed her a picture of my eyebrows before I sat in her chair and then compared it to a picture that I took of her horrible job(which I will post). I asked her look at my eyebrows and look at your eyebrows, would you want someone to do the type of work on your eyebrows as you did on mine?! She then obliged and gave me my refund in cash which she shook her head the whole time. I told her I think if her attitude and customer service was better maybe she would have been able to listen to what I requested of her. By this time my boyfriend was on the phone and when I left, I couldn't make it out the store good before I was in tears. I'm 27, a nurse, who loves helping others and understand that we are all flawed and it's not humanely possible to be perfect. But I was so mad and hurt that I received that type of treatment (although i'm used to it with my profession). Long story short God is good, and in addition he made us so wonderfully that we can say things like "it's hair it will grow back". That's the bright side of it all. To the owner who unfortunately did my eyebrows, I hope you do better. You and I can both use this as a learning experience. Although I feel you learned nothing, I learned that it's ok to stick up for yourself while remaining respectful. Please take my review as caution.

Wonderful experience, l went in with damaged eyebrows from a previous experience, l didn't think…read morethe technician would be able to get them to look decent. I was totally surprised that she actually made that one eyebrow look amazing! Perfect match to the other one. Great experience, the tech was awesome and friendly..

Love coming here for eyebrow threading! She does an amazing job and very easy for walk ins. Cost is…read more$15 as of 5/25. Highly recommend and will keep coming here :)

Since I thought they closed the marketplace location I gave this location a try. She was very open…read moreabout the wait since I was a walk in. More people walked in, more people called, back up help was called to wax the hairy bits in the back rooms. Everyone came in happy and seemed to leave appreciative of their service.

The people here are always friendly and prices are fair. It's clean and they do a good jobread more

I get my eyebrows threaded here regularly and everyone I've had always does a nice job. I get some…read morewaxes done here as well and I think the prices are very fair and they're always professional. This place won't be for everyone, but I really like it.

I really wanted to give this place five stars after my mani and pedi. The atmosphere is great and…read morethe people who work here are really friendly. I also like all the natural products used during my treatment. However, within less than 24 hours, multiple nails have chipped, and I paid extra for the gel manicure to prevent this from happening! I'm disappointed because I got them done for graduation weekend. Usually a gel manicure lasts me at least a couple weeks! ***Update: I did receive a phone call from Exquisite saying they would be willing to fix my nails and were shocked to hear this had happened because it's the first time they've heard of this happening since they introduced the gel polish a month ago. I appreciate their call and willingness to make things right, but unfortunately I don't have time to go back in with family coming into town this afternoon. I would definitely go back here again, just an unfortunate experience and bad timing.

Deborah was very professional and welcoming. I had my first spray tan there and felt totally…read morecomfortable. She did a great job and I am very pleased with my tan!

Queen she's so sweet and fast and clean and affordable. Totally recommend this. I got my eyebrows…read morethreaded.

I went here for eyebrow threading. The lady did a good job and the price can't be contested. I…read moremight go again!

I've been going to Sujanas for a few years. I'm so glad she was able to move out of the mall when…read morethey closed. The new location is so conveniently located! She's great with shaping and cleaning up my brows, they always look so good afterwards and she's able to maintain the shape so well! Painless, quick, and affordable! I will keep coming back!

Ishu is the only person I trust to touch my brows. She has been incredibly helpful with evening out…read morea bad brow job I had a few years ago. Their waxing services are also affordable with great results.

Hmmm~ Where to start... So when I first started going here I was so overwhelmingly blown away by…read morehow amazing Tessa was & not only w/ her knowledge, but, w/ her natural abilities & willingness to listen/take time/really make sure her client was pleased. I've always been satisfied, and, am the first to admit I can be fussy; I mean, who really isn't when it comes to looking nice?! I've always felt welcomed & heard. Tammy is as amazing & surely the apple doesn't fall far from the tree. I would rave to everyone & anyone who I spoke w/ about how great they are. Fast forward & my latest experience really has me bummed out. I couldn't get in b/c getting an appt. is very difficult w/ the schedule lately & especially if you prefer your normal stylist. I felt comfortable enough to try someone new & trusted that I would be just as pleased. No offense b/c this person is super kind/nice & nothing personal, but, I surely wish that the professionals would have walked me through a bit more w/ how my grays would react adversely to the bleach highlights. My hair is soo super dry now & my nice & normally long layers are super choppy & unruly & are driving me nuts. I loved that Tessa was so conservative w/ her charging me & she's always charged me the very same amount. It's been nice for sure. I was charged much more (I respect the fact that most likely due to the dumb highlights I thought I would be pleased w/), but, still NOT happy that I spent so much to now be so unhappy & stuck w/ a dried head of choppy layers that aren't falling smooth & as sweet as they used to. Again, yes, fussy, but, when we go to a salon & especially one we've gone to many, many times b4 I would surely hope to be happy enough w/ the hairstyle/services at least until the next time. Not so. I'm bummed.:((((( ***Update*** Not quite sure how to update, but had to b/c let me tell you Tammy the owner is the bomb. She's amazing & quickly got back to me. She has provided me some products to help & did so ever so quickly. I've revised my review b/c she has reached out to me w/ kindness & I appreciate that.

I have been a client of BANGZ! salon for over 20 years. From a precision bob, a sassy pixie,…read moreextensions, and every color from funky platinum blonde to smudge rooted softness to dark and mysterious, Tammy and Tess have made me look and feel amazing. I alway say, "It's a NYC salon in Penfield..all the talent and craft with zero attitude!" and its taken me so long to write a review because selfishly , I don't want them to get busier than they are! The stylists at BANGZ! are all lovely, accommodating, and never have a one-size-fits-all approach, treating each of us like the individual Queens we are. Their work makes me feel like on every. single. time.

Simple location off W Ridge Rd in plaza. Easy to make appointments online. No frills equal…read morereasonable pricing. I am getting laser hair removal and have had several sessions with positive results. Professional environment and staff. I have had no significant pain with procedure or issues following. They will review all risks and possible concerns prior to initial and ongoing treatments. Recommend checking them out, I am planning to try IPL facials as well soon.

I went to Bare Element for my first ever dermaplaning appointment and had a great experience. The…read moreinside of the Greece location is small, but I was the only customer at the time so it wasn't crowded. Before the procedure, I filled out a waiver that explained what dermaplaning was and possible side effects, and I appreciated that they were honest about what the procedure entailed. The procedure itself took about 20 minutes (estimate) and just felt like someone scratching my skin a bit. It's hard to explain, but it was never uncomfortable. First your skin is cleansed and a hot towel is applied to soften skin before the procedure. After, I had the choice of a Vitamin C, collagen, or moisturizing sheet mask (I went with collagen), which was left on for about another 20 minutes. Finally, serums and creams were applied. I had brought my own sunscreen, but if you don't have any they will also apply that for you. Overall my experience was great and I would definitely re-book for another dermaplaning appointment!

Had my first facial at Skintopia.... This place is beautiful, and so relaxing!!! TESSA was amazing,…read moreand had the most incredible touch that transformed my skin from dull and dry to quenched, soft, and supple again. I would highly recommend this place to anyone looking for a fantastic facial, and relaxing experience!

I can't begin to express the extent of my love for this place. I started going to Skintopia over 9…read moreYEARS ago, so this re-review is long overdue. Skintopia is more than just a spa. Skintopia is a haven for all those who are weary/hairy/dry-skinned...WHATEVER you need, my girl Christina will hook you up. Facials, waxes, eyelashes, makeup, she does it all! I literally drive from Syracuse to Rochester every 8 weeks because I trust no one else with my Brazilian! 2 times in my life I went elsewhere and let me tell you, I'll make the drive to Skintopia now. Make an appointment, stop by, relax to the music, soft beds, heated towels, wonderful service, delicious complementary tea, and great company. You'll be hooked!!