I stopped going there in May because the owner/husband was rude and always looking around instead…read moreof attending to my nail service. My fingers were filed and it hurt and there were divots made in my nails all because he kept looking up and away. He told me what type of nail I needed when I came in 3 times with pictures of short, square nails. Somehow they looked like barrels. Told me the polish would fill in the divots. Nope. Had to go back on 2 occasions. He wanted to file the nail in awkwardly angled to get rid of the divot. Service there over the years has become terrible.

My first few experiences at Wonderland went so smoothly that I brought friends with me in the…read morefollowing visits. On 5/16, I came in to have my nails done after previously having builder gel with tips applied the month prior. The man who did my nails was gruff and he grabbed my hand/began cutting away (painfully) at the builder gel on my nails. I must have looked horrified as he then started angrily exclaiming that the nails were acrylic and had not been done at their establishment previously. Both were untrue and I asked him to stop cutting away at my nails. I was then hurriedly switched to a different nail tech. My nails were cut down per my request but at uneven lengths. The tech pointed this out to me and asked if it was okay. I said I preferred the lengths to match and be more uniform. At that point, the nail tech I started with stood up and told me to be patient and that they were not done. I never complained but simply replied to the second tech's question. As she continued doing my nails, I felt an intense burning sensation in my left index finger. She then applied liquid to the nail that left me even more uncomfortable as the burning intensified -- my nail had cracked through the builder gel to my actual nail. The burning continued and the tech gave me a shy smile. Things were wrapping up and I, once again, felt a sharp burning sensation. My same index finger was burning. The tech profusely apologized as I was now bleeding from the cuticle pretty briskly. I was disappointed as my previous encounters were fantastic and this was very off putting. Upon payment, I was made to feel like I had done something wrong as the gentleman who originally started my nails began chastising me for the entire encounter. I have had my manicures and pedicures last over a month and have typically had a great experience. I will give them another chance but will request to not have the gentleman who was very rude and made me feel extremely unwelcome and uncomfortable.

I've been going to them for 2+ years now. Consistently good work and they are always able to get me…read morein quickly. Prices are very reasonable. I pass by at least 4 other nail salons to get to them and they will always be my go to.

Thao is wonderful all around and an amazing nail artist. Very high quality work and amazing…read morecustomers service

Hannah and her husband Farris do an excellent job working to please and accomodate their costomers…read more Great place!

Just visited for the first time. I was given a woman named Linda for a pedicure. She never spoke a…read moreword to me. Not one word. She continued to talk to the male worker sitting next to her in Vietnamese I had my pedicure on Saturday and today my polish is chipping. There was many nail salons to chose from. Do better !

Have had two pedicures at this location (one in January this week, and one the first week of…read moreDecember). Really pleased with my service and pedicurist Rose! I had a pedicure with callus removal. I booked online after confirming the price was $39 on the website. When you sit down in the chair, they confirm with you on a little menu with prices what you would like, which I liked! Salon is clean, sanitary, and really welcoming! The pedicure was great both times! Soaking, cuticle removal, nail shaping, a scrub and a lotion massage. The pedicure also included a hot stone rub and hot towel. My toenails look great and my feet are soft again! Definitely will keep returning for this sweet treat!

Worst experience ever! Came in to get a pedi before my wedding, they cut down all my nails…read moreunevenly. She cut my cuticles and my skin so much it bled and hurt. Poor and lousy job on the polish, just to be charged $55. Save your money and find somewhere else!

Pedicure requested, the Vibe is Awesome. Very Friendly, Very Attentive, Clean, Nice Relaxing Music…read more No Wait, I was taken Immediately. My Technician was "Sky" at 2108 Chili Ave Pro Nail Salon. Sky did an Outstanding Job. Sky is Meticulous, Gentle, Caring, Kind and He gave Me an Exceptional Pedicure. This Salon continues to Impress Me, Time and Time Again. Thank You Sky for Making My Month and Fixing My Feet that were Long Overdue for a Pedicure. Sky Your Kindness and Professionalism is Truly Appreciated. I Love Pro Nail Spa.

Beautiful nails from Nancy she never rushes and if I ever have an idea she always tries or…read moresuggests what she thinks what will work better! Quiet one on one & she's always so sweet.

This was by far the dirtiest nail salon I've ever stepped into. The floors were filthy, dust and…read morenail polish spills were all over the walls, and the tools didn't appear properly cleaned or sanitized. It was genuinely gross and made me question how this place is even allowed to operate. The salon was also completely unorganized and understaffed. As a walk-in, I expected a bit of a wait -- but after waiting about 40 minutes with no communication, I left without even getting my nails done. Other people seemed just as frustrated. Between the lack of cleanliness, the chaos, and the poor customer service, I wouldn't recommend this place to anyone. It seriously needs to be inspected.

I only come here for mani and pedis with my favorite tech, CC. She's polite, professional, and…read morealways does an amazing job. She's also the only one who can wax and shape my brows perfectly. Now that she's moved, I'll be going wherever she is. The salon itself needs improvement. The name doesn't match the esthetics, it's too cold in the winter, too hot in the summer, and kids' toys are often laying around. It's usually pretty empty when I visit, which says a lot.

Very friendly and professional. Clean and comfortable. Will definitely go back. Able to get an…read moreappointment and location is great!

Very nice individuals that work here. I felt like I was taken care of. Prices are great! They have…read moremany options and I felt like it was very clean.

Jesse and Kathy are now at this location in Greece. The set up inside of the nail shop is standard…read more Customer service seems like it has marginally improved and on the few occasions that I have been here, business is slower than it was years ago in Webster. I'm not exactly sure what the story is behind Lili's, but I was told that this location is no longer affiliated with the original one in Webster. Appointments are still preferred prior to a visit, but there seems to be some level of flexibility since things are slower. Kathy does amazing nail art! Her designs are really superior to what you would typically find in most salons in Rochester. I think their prices are fairly reasonable, but I mainly get gel manicures. There are only three people working in the salon currently. I most recently went to the guy who sits next to Jesse. He did a good job, but my nail art barely lasted a two days. My gel polish also began to chip. I did not have this concern when Kathy did my nails. I would highly and solely recommend Kathy (can't vouch for anyone else).

I went back and unfortunately rose who did my eyebrows left. The lady who informed me wasn't so…read morewelcoming so I wont be going back.