Have just discovered this Dish satellite provider. Knowledgeable. Super helpful. Have worked…read morewith others in Anchorage but this is the only place that I will use now. Can not go wrong with them. Located on Spenard.

I needed my satellite dish moved back into place after some construction on my house. These guys…read morewere great! They were very accommodating and quick. I was able to schedule them for the work within a couple of days of calling. Plus, they were reasonable. The gentleman who did the work even came by ahead of time to determine what he would need before the appointment. Highly recommend them. I will call them for all my Dish Network needs in the future.

Don't use this company they will give you an install quote for a new Starlink for $250.00 and after…read morethey were done it was $1300.00 and still just buffers, on top of that I had already purchased the Starlink myself. Starlink router was installed in my shop just thrown in the courner and the had to install 3 mesh routers. After I called them about they said it would cost me another $600.00-$1200.00 to try and get a better signal. Do not use this company, all they're interested in is making money!

My husband and I just had the best experience today with your contracted technician, Ethan, from…read morethe Palmer location. He made sure to keep us informed as to when he would be arriving, which was so convenient. Upon his arrival he was very professional, knowledgeable, courteous, respectful, patient, and kind while troubleshooting what was wrong with my connection to the On Demand channels and answering our numerous questions. He's very informed and knew exactly what we needed in order to resolve an issue we have had since July 2022, yep, over two years! Although we had many questions we asked of him, he was able to answer every one of them and speak to us in layman's terms, which is very important! I highly recommend him to assist those who are "up in years" and if I could, I would give him a financial bonus! The only thing he couldn't do for me was help me get my monthly free ticket for a movie with Dish...I will now attempt to call Customer Service, once again, to receive the movie ticket I was unable to use when I tried to order it a week ago. I HAVEN'T HAD ACCESS to any of the movies On Demand for over the last two years!!! I am hoping they can speak English well enough so I can understand them, and they can understand me. Many thanks to Ethan for being so patient with us and working the whole time we were "picking your brain"! We really appreciated your visit and expertise!

I was on my way to the GCI store in Wasilla fuming over their bad customer service when I met a GCI…read moretech coming out of the Holiday. I told him "I just filed a bad review for you guys." He asked me about and when I laid out the details he told me he was the Sr Service Tech and I should go into the store and ask for Jenn and tell her that Ronnie sent me. I did just that and Jenn spent a good 30 minutes getting my friends account in order and scheduling a Tech to visit him on Saturday.

I recently moved to Palmer and was told by my realtor that either GCI or MTA would work at my new…read morehome. I considered both GCI and MTA's websites and decided to go with GCI. I called the number on the GCI website (long wait) and spoke to someone who checked my address and told me the modem would work at my place. I immediately go into the store, wait 15 minutes to speak to someone, and get my modem. I paid $74.99 upfront and was assured I could get the internet up and running that same day. I go home, plug it in, nothing happens. I call the GCI customer service number (long wait again) and they assure me GCI will work at my address, I just have to wait for a service technician to come and set it up. No one was available that day. At this point, I'm getting anxious. I use the internet for work and every day without it is a day I miss getting paid. Someone finally comes in the next day at around 10:30 AM and tells me no way GCI would work at my home. Confusing since I'd been assured by three different people that it would work. I immediately go to return the router. Refund has to take 5-7 days to process. Poor service. Company run by idiots.

I'm somewhat floored by the negative reviews. We built a home in 2017 and had transferred our…read moreprevious service from another provider... he who shall not be named... and within a month or so, we went into the Eagle River MTA to get info and switching. We quickly decided it was the route we wanted to go and everything transitioned with ease; at least with MTA it did. Since then, we have called for a few things; setting up a new router and I forgot my login, service being down (a truck literally snagged the overhead lines and broke them) and most recently upping our plan. They've even gone so far as to contact me when they were changing something within their service to have me login and correct some information in my profile. When we wanted to upgrade our service, there was an error online and we received a call Monday morning asking how they could help! To me, that's fabulous customer service!! We are not disappointed in the slightest and so grateful that we got away from the previous company!! Yaay!

there internet is terrible, the throttling during peak hours really slows down, they switched to a…read morethird party billing system, not in house,. it sucks, refunds take 10 business days,i have 12 pair copper wire phone line which isn't adequate for good internet speeds and connectivity, mta wont upgrade there infrastructure to fiber optics in rural areas,there prices are the highest of all providers and they charge for everything, you have to pay rent on there modems, if you can go with a different provider i highly suggest you do so.

I have been trying to close my account for the last 2 months. I returned my modem as requested and…read moreeven though I told them that I had gotten a text from USPS saying that the modem was delivered they still charged me. They also proceeded to charge me another month of service that I did not receive because it says in the fine print that they can take up to a month to close your account. The customer service told me not to pay the last bill because I would be receiving a finalized bill. Needless to say, they charged me a late fee! I would never recommend this company.

these people struggle to provide people with staple Internet the struggle is so hard for them just…read morego out of fucking business at this point goddamn

Jacob helped me out with some new phone questions and had me in and out the store in less than 10…read moreminutes. Stellar customer service. Glad I have Verizon, even in Alaska.

Horrible . Worst experience ever , i was being help with my husband by an older white lady . Her…read morename was Maya and she was welcoming at first but we were there for over 2 hours because me and my husband didn't know what options we wanted . She kept on huffing and puffing every time we change her mind and i asked her if everything was fine "she responded with " yea , i mean if you guys like waiting time on things that should of been discussed before coming in " Like what !!!! i was already mad . Then she had the nerve to mention that she likes to wear thongs with another male employee and you could tell he was not wanting to have that conversation with her . The last thing got me and my husband to just leave was she asked my husband if he's been with other races of woman . Why would you ask a customer that !!! I told you that she is being very unprofessional an we will take our business somewhere else. Her response was that's more then okay with me and looked to her left and said " Dose anyone else need help " ... This lady needs to be fired