Don't use this company they will give you an install quote for a new Starlink for $250.00 and after…read morethey were done it was $1300.00 and still just buffers, on top of that I had already purchased the Starlink myself. Starlink router was installed in my shop just thrown in the courner and the had to install 3 mesh routers. After I called them about they said it would cost me another $600.00-$1200.00 to try and get a better signal. Do not use this company, all they're interested in is making money!

My husband and I just had the best experience today with your contracted technician, Ethan, from…read morethe Palmer location. He made sure to keep us informed as to when he would be arriving, which was so convenient. Upon his arrival he was very professional, knowledgeable, courteous, respectful, patient, and kind while troubleshooting what was wrong with my connection to the On Demand channels and answering our numerous questions. He's very informed and knew exactly what we needed in order to resolve an issue we have had since July 2022, yep, over two years! Although we had many questions we asked of him, he was able to answer every one of them and speak to us in layman's terms, which is very important! I highly recommend him to assist those who are "up in years" and if I could, I would give him a financial bonus! The only thing he couldn't do for me was help me get my monthly free ticket for a movie with Dish...I will now attempt to call Customer Service, once again, to receive the movie ticket I was unable to use when I tried to order it a week ago. I HAVEN'T HAD ACCESS to any of the movies On Demand for over the last two years!!! I am hoping they can speak English well enough so I can understand them, and they can understand me. Many thanks to Ethan for being so patient with us and working the whole time we were "picking your brain"! We really appreciated your visit and expertise!

very little help from them for payment. I am not authorized on my wife's account, however, I make…read moreall the and my card is on auto pay. Auto pay fails every month and they turn off our Internet. My wife calls to try to fix it and it happens again the following month. They are a mess and absolutely not helpful. The Internet service works when the bill is paid, but for whatever reason their auto pay system is absolute crap and they are no help at the customer service center. Don't waste your time with MTA.

Been with MTA since the dialup days until recently. Couldn't upgrade to the faster internet plans…read moresince when they installed phone service to our house in 1990, they only used one copper wire and not twisted pair copper connection. MTA tech says you can't get faster internet unless they dig out the road from the "node" just across the street to our home and install the twisted pair copper wire. New copper wire DSL connection installation by MTA never happened. FIBER connection offered in Eaglewood neighborhood? Nope, not for years from now. So much for their celebrated May 2020 connection to the Lower 48 with ALCan ONE fiber project trickling down to their existing customers. Adios MTA, went to GCI and never looked back.

We were GCI customers for years regarding cable and internet services but found too many…read morediscrepancies in our bills so we changed to satellite tv. Directv in wasilla ak is the company you must go thru initially to get installed ect. qhen you live in the mat-su valley, UNFORTUNATELY! Although the satellite services and billing have been great it is only because we get them through the national directv company. The co. in wasilla has been rude and shows no inclination to help the customer once you have signed up thru them. They are doing a diservice to the main company with their lack of assistance regardless of what problem or question you may have. In the year we have been w/Directv I have called two separate times with as many questions and both times I was skoken to in a rude and hurried manner. I thought gci was bad ro deal with but this company makes gci look good.

Terrible service. Knowingly installed the wrong equipment and after months of no resolution…read moreswitched to Microcom. Bud and Jim don't deserve your hard earned money !

Don't get if you need any of the FOX channels, I've been without FOX NEWS and my local FOX ch 4 for…read morea few weeks now. This is an outrage since I watch many programs on both channels. I'm getting rid of DISH because of this and bad mouthing them as much as possible. When companies clash only the consumer is affected, the question shouldn't be, how long will they live with the inconvenience of not having the programming that they are paying for? Shame on all parties involved, greedy pigs

I would not recommend Dish Internet at least for Anchorage. Constant frustration and slow speeds…read moreand loss of signal. We suffered for 1 year on a 2 year contract. Had to pay the early termination fee to get out of it! Ugh!

If you have an alternative phone service--go with it. These folks in the office are incompetent…read morebeyond belief or simply lacking any professionalism. Every year I have problems with getting my service reconnected or disconnected or when I need service when we loose our connection, because the woman in the office can't or won't do her job. She must be a relative of the owner, because I have complained about her for the last 3 years, but she remains. The field guys are great and always helpful. Service is expensive and the internet is slow and we have had frequent outages that aren't responded to because the office gal doesn't submit the work orders to the field offices. Very unprofessional and I'm looking for another provider ASAP.

If I could leave a less than one star rating, I would. The staff is either pathetically lazy,…read morehorrendously incompetent, or just plain moronic. I can't wait for the day there is competing service in Whittier. There are so many problems with their bill system...we keep getting double charged or receive threatening "termination of service" letters even though we've made payment. The service charge tacked on for credit card processing is insulting in this day and age. Altogether awful company!

Im super grateful for the Manager on duty at this Microcom location... Her name is Terrie…read moreVenneberg... I had a technician come out to install who was young and didn't really know what he was talking about. Super dismissive and pissed me off beyond belief. I wanted to talk to a manager and he said there wasn't one there... So I called his bluff and went to the location... She was able to calm me down and schedule another spot with a senior technician... The way she went about her business certainly made up for my frustrations. Hopefully I can get my install and enjoy the football season from the comfort of my home this year. Thanks Terrie...

Would no recommend there service. They cut corners on everything from installation to communication.read more

Have just discovered this Dish satellite provider. Knowledgeable. Super helpful. Have worked…read morewith others in Anchorage but this is the only place that I will use now. Can not go wrong with them. Located on Spenard.

I needed my satellite dish moved back into place after some construction on my house. These guys…read morewere great! They were very accommodating and quick. I was able to schedule them for the work within a couple of days of calling. Plus, they were reasonable. The gentleman who did the work even came by ahead of time to determine what he would need before the appointment. Highly recommend them. I will call them for all my Dish Network needs in the future.