multiple messes over the last year at this store including s very visits over 9 months to get our…read morecredit we were promised. prices quoted different than billed. gene incompetence with devices. it's worth the drive to Anchorage to not mess with these idiots.

I am SO grateful I signed up for Verizon through Victra. I had a nightmare of a time dealing with…read morea network issue with an Iphone 16 and Verizon was stonewalling me on the resolution. It is impossible to navigate through customer service to get help with Verizon. Logan and Mitch (sales manager) stepped in and put pressure on on Verizon that lead to a long awaited and happy resolution for me. I am 100% convinced that if I had gone directly through Verizon and not through Victra, I would have gotten a totally raw deal from Verizon. Logan and Mitch cared about what was happening, cared about making it right and took the time to help make that happen. If you are thinking about making a switch to Verizon, I highly recommend going through Victra to do that. These guys are awesome.

I was on my way to the GCI store in Wasilla fuming over their bad customer service when I met a GCI…read moretech coming out of the Holiday. I told him "I just filed a bad review for you guys." He asked me about and when I laid out the details he told me he was the Sr Service Tech and I should go into the store and ask for Jenn and tell her that Ronnie sent me. I did just that and Jenn spent a good 30 minutes getting my friends account in order and scheduling a Tech to visit him on Saturday.

I recently moved to Palmer and was told by my realtor that either GCI or MTA would work at my new…read morehome. I considered both GCI and MTA's websites and decided to go with GCI. I called the number on the GCI website (long wait) and spoke to someone who checked my address and told me the modem would work at my place. I immediately go into the store, wait 15 minutes to speak to someone, and get my modem. I paid $74.99 upfront and was assured I could get the internet up and running that same day. I go home, plug it in, nothing happens. I call the GCI customer service number (long wait again) and they assure me GCI will work at my address, I just have to wait for a service technician to come and set it up. No one was available that day. At this point, I'm getting anxious. I use the internet for work and every day without it is a day I miss getting paid. Someone finally comes in the next day at around 10:30 AM and tells me no way GCI would work at my home. Confusing since I'd been assured by three different people that it would work. I immediately go to return the router. Refund has to take 5-7 days to process. Poor service. Company run by idiots.

I was very happy to go into AT&T today and get helped from Saraiya. She was amazing! I was 5th on…read morethe list and I didn't wait long at all. The customer services from start to finish was great. Saraiya looked over my account and asked about features not common on accounts like my dad's ability to call Germany with world connect. Yes its a $5 feature that customer service has never asked if I still needed. This was just amazing that she was doing anything she could to help and make sure I was being charged the right amount! Thanks for looking out for your customers! I went in to set up a phone for my mother. Its crazy how my parents paid for everything for me as a child now I am paying for them. I was able to port her old number with no problem. Its already done! Amazing! Sariya explained the process very well and was able to give solutions if it had a hiccup. Saraiya also set me up with a new feature to help cover my phones on the account for drops and spills. Thats great because my family live in Alaska and we have had a few spills and drops. Thank you so much for some amazing customer service! Saraiya even walked me to the door and opened it for me! That felt good, now I know why girls like it so much! Saraiya your a rockstar and its a drive for me from town but if I ever have anything I need done I will come back to see you! Your very great at what you do and I hope your boss lets you know that. I felt very well taken care of and it was not fake or forced. You made me feel like a human unlike some other customer service establishments! The store it self was very clean and looked great as well! Nice work to the management staff for keeping it clean. You never hear the good experiences so I felt I had to write this! Thank you again!

Everything needs to improve!! ALASKANS pay tooo damn much $$$$ to have to put up with this level of…read moreLOUSY customer service!!! 45 minute wait to do anything!! 3 people working 10 people in line 4 people on list for appointments!! This is UNACCEPTBLE!!! It appears ATT cares more about shipping customer service to 3rd world countries and taking AMERICANS $$ then take care of them!! Al the while leaving them wishing they had never met ATT!!! AT&T SUCKSSSSSS 1 star only because Yelp makes me!

So professional and timely. Answered questions and was a great help. Able to locate the repair item…read morethat I needed by the next day and fix my phone. Very pleased!

I have been a consistent customer of four My Cell for years now, They have replaced screens…read morebatteries I have bought chargers for my iPhone there. And when I had my non-iPhone cell phone they helped me put anti-spam software on my phone. They're my go to place for my cell phone needs.

Just bought the new iphone and figured I'd go with a nice screen protector. I spent over $50 for a…read morepretty basic one, and then they ended up putting the wrong screen protector on which effected the camera. The next day I decided I would go in and try and get it taken care of, to which there was nobody at the front. I tried to call out quite a few times over the music, to no luck. Called and watched the phone rang twice, and still no luck. Not impressed

From the owner: ZAGG Wasilla is a leading retailer of the best tech accessories and mobile solutions in Wasilla,…read moreAK. We aim to help our customers extend the life of their electronics through screen protection, cases, power banks, keyboards, speakers and headphones. Broken InvisibleShield? Why wait for your claim to be processed through the mail when you can visit your local ZAGG store? As an Authorized Warranty Center for damaged InvisibleShield screen protectors, ZAGG Wasilla can process your claim and replace your broken screen protector on the same day. Whether you're in need of industry-leading screen protection for your device or require InvisibleShield warranty replacement, ZAGG Wasilla is here to help. Visit us in Wasilla, AK today for all of your screen protector and warranty needs, or to browse our industry-leading tech accessories.

Upgraded wife's phone and had trouble moving data from old phone…read more Patrick (?) helped get the data transferred and showed us some tricks. He had a Carhartt beanie on if his name wasn't Patrick.

I was looking for a Hotspot Plan and a Device that I could use at home and take with me when I…read moretravel. I went to the Cricket store, Sabrina set up my device and activated my 100gb Prepaid Plan. I did not have to talk to someone named Ralph in New Delhi I did not have to text back and forth with some Bot. I walked in the store and walked out 15 min later and everything worked. I most highly recommend the Cricket Wireless store in Wasilla, Alaska

Do not buy a battery with a four year warranty. They will not honor it and find every excuse why…read morethey won't.

We needed specialty batteries for our flashlights and were pleased to find online that BPB not only…read morecarried them, but had them in stock as well. Upon arrival, as we wandering an associate approached and asked if he could help and took us straight to the batteries we needed. Verified, unlocked the rack, and cashed us out quickly. They also offered a veterans discount, which is always appreciated! They offered a lot of specialty bulbs, color lightbulbs, strips and more and batteries of all kinds! We'll definitely keep them in mind in the future for these specialty items.

Sarah in Technical Support was AMAZING!!! At 7am, she was funny, helpful, and caring. She walked…read moreme through the process without being impatient with my technical ignorance. I have been unhappy with MTA because of their prices & forced Automatic Withdrawal payment system. But having someone like Sarah help me when I'm completely without internet due to problems...well, her service convinced me that I have the right internet provider. Thank you Sarah. You rock!

there internet is terrible, the throttling during peak hours really slows down, they switched to a…read morethird party billing system, not in house,. it sucks, refunds take 10 business days,i have 12 pair copper wire phone line which isn't adequate for good internet speeds and connectivity, mta wont upgrade there infrastructure to fiber optics in rural areas,there prices are the highest of all providers and they charge for everything, you have to pay rent on there modems, if you can go with a different provider i highly suggest you do so.