Needed new upgrade iPhone and I got a new IPad for free, had great Service n they had all the…read moreequipment for phone but not for iPad....

Nobody is answering the phone and is refusing to yell you out when you walk in. Lazy bunchread more

I was on my way to the GCI store in Wasilla fuming over their bad customer service when I met a GCI…read moretech coming out of the Holiday. I told him "I just filed a bad review for you guys." He asked me about and when I laid out the details he told me he was the Sr Service Tech and I should go into the store and ask for Jenn and tell her that Ronnie sent me. I did just that and Jenn spent a good 30 minutes getting my friends account in order and scheduling a Tech to visit him on Saturday.

I recently moved to Palmer and was told by my realtor that either GCI or MTA would work at my new…read morehome. I considered both GCI and MTA's websites and decided to go with GCI. I called the number on the GCI website (long wait) and spoke to someone who checked my address and told me the modem would work at my place. I immediately go into the store, wait 15 minutes to speak to someone, and get my modem. I paid $74.99 upfront and was assured I could get the internet up and running that same day. I go home, plug it in, nothing happens. I call the GCI customer service number (long wait again) and they assure me GCI will work at my address, I just have to wait for a service technician to come and set it up. No one was available that day. At this point, I'm getting anxious. I use the internet for work and every day without it is a day I miss getting paid. Someone finally comes in the next day at around 10:30 AM and tells me no way GCI would work at my home. Confusing since I'd been assured by three different people that it would work. I immediately go to return the router. Refund has to take 5-7 days to process. Poor service. Company run by idiots.

Everything needs to improve!! ALASKANS pay tooo damn much $$$$ to have to put up with this level of…read moreLOUSY customer service!!! 45 minute wait to do anything!! 3 people working 10 people in line 4 people on list for appointments!! This is UNACCEPTBLE!!! It appears ATT cares more about shipping customer service to 3rd world countries and taking AMERICANS $$ then take care of them!! Al the while leaving them wishing they had never met ATT!!! AT&T SUCKSSSSSS 1 star only because Yelp makes me!

I'm so beyond annoyed and frustrated with AT&T right and their horrible, unknowledgeable answering…read moreof simple questions on my account that they flat refused to answer, and nobody knows what they are talking about and their service absolutely is getting worse and their rates are going up. I am over AT&T!! Pretty sad since I've been a loyal customer for almost 30 years!!

So professional and timely. Answered questions and was a great help. Able to locate the repair item…read morethat I needed by the next day and fix my phone. Very pleased!

I have been a consistent customer of four My Cell for years now, They have replaced screens…read morebatteries I have bought chargers for my iPhone there. And when I had my non-iPhone cell phone they helped me put anti-spam software on my phone. They're my go to place for my cell phone needs.

Just bought the new iphone and figured I'd go with a nice screen protector. I spent over $50 for a…read morepretty basic one, and then they ended up putting the wrong screen protector on which effected the camera. The next day I decided I would go in and try and get it taken care of, to which there was nobody at the front. I tried to call out quite a few times over the music, to no luck. Called and watched the phone rang twice, and still no luck. Not impressed

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Upgraded wife's phone and had trouble moving data from old phone…read more Patrick (?) helped get the data transferred and showed us some tricks. He had a Carhartt beanie on if his name wasn't Patrick.

I was looking for a Hotspot Plan and a Device that I could use at home and take with me when I…read moretravel. I went to the Cricket store, Sabrina set up my device and activated my 100gb Prepaid Plan. I did not have to talk to someone named Ralph in New Delhi I did not have to text back and forth with some Bot. I walked in the store and walked out 15 min later and everything worked. I most highly recommend the Cricket Wireless store in Wasilla, Alaska

Do not buy a battery with a four year warranty. They will not honor it and find every excuse why…read morethey won't.

Huge Thank-you to Morris at the Wasilla location!!! As frazzled as I was, he was patient and…read morecourteous & once I purchased a new battery, he installed it on the spot! He tested the alternator to ensure that was operation as it should. Definitely recommend going there! They were all nice & helped me get home!

very little help from them for payment. I am not authorized on my wife's account, however, I make…read moreall the and my card is on auto pay. Auto pay fails every month and they turn off our Internet. My wife calls to try to fix it and it happens again the following month. They are a mess and absolutely not helpful. The Internet service works when the bill is paid, but for whatever reason their auto pay system is absolute crap and they are no help at the customer service center. Don't waste your time with MTA.

Been with MTA since the dialup days until recently. Couldn't upgrade to the faster internet plans…read moresince when they installed phone service to our house in 1990, they only used one copper wire and not twisted pair copper connection. MTA tech says you can't get faster internet unless they dig out the road from the "node" just across the street to our home and install the twisted pair copper wire. New copper wire DSL connection installation by MTA never happened. FIBER connection offered in Eaglewood neighborhood? Nope, not for years from now. So much for their celebrated May 2020 connection to the Lower 48 with ALCan ONE fiber project trickling down to their existing customers. Adios MTA, went to GCI and never looked back.