Professional and great turn-around. I dropped off my…read morecomputer at Mat-Su Computer Medics after the hard drive malfunctioned. I was able to have the data recovered and stored onto a different computer. All the data I lost is now back on my NEW computer... this place saved my Music Studio. I recommend Mat-Su Computer Medics over any of the companies in Anchorage AND the Valley. Thanks so much !!!!

I needed a reset done on a 5-year old Dell which wouldn't boot. Computer medics got me in that same…read moreday, and had me running the next! All new software and computer like new. I was impressed enough that I took my second computer to them and they should have it done in a day or two. I would DEFINATELY recommend them for promptness, great customer service, good communication, and fair pricing!

Thanks to the Yelpers who contributed their reviews for this guy, because otherwise, I may not have…read moreknown he existed! Glen was great! When our (only 2 year old) computer decided to slip into a coma during an update process, we called the Alaska Computer Guy. (This was after an attempt with a visit to Pyramid computer service only to find out the hours posted are not the hours followed. Not a good way to run a business.) An appointment was set up with Glen, (the Alaska Computer Guy) to drop off the computer and the computer was fixed and done the following day. Sweet! We were charged $100 bucks, which at first was a gasp, but the experience was so worth it. Thanks Glen! This guy knows what to do, and takes care of the customer.

Great service and price! Fast service and confident. Will go back again. I support the local…read moreshops as much as possible. ACG is worth your time and will do a great job!

Everything from the attitude to the quality of work (zero out of 5). They stole a copy of Windows…read morealong with the activation code, changed my computer so it would only boot from the hard drive, and screwed up the operating system so the machine was a total loss. Had to buy a new OS and start from scratch. I wouldn't let those clowns tie my shoes.

I took my computer here to have it diagnosed for slow speed when video editing…read more The problem was diagnosed and a possible solution was recommended but not guaranteed to fix the issue. The young lady who was point of contact seemed very inexperienced. She didn't fully answer my questions and couldn't offer solutions. when I asked about them building me a computer she stated they don't do that. OK ? Didn't make sense. There where several things with the conversation that didn't make sense and lack of knowledge. I didn't get the feeling the $90 diagnostic/ cleaning fee was worthwhile. They couldn't even take two seconds and wipe my screen clean? I will not be returning.

I called Compu Doc in Wasilla looking for some assistance with my Mac computer as I have never had…read moreany work on it done. When I asked him if he worked on Macs, his response was "I don't work on Mac and Trash." At first, I giggled because I know techies are passionate about their brands and that's ok with me. BUT when I asked him if anyone in the area worked on them, he became really rude, telling me to call 1800 and being very flippant and argumentative about which was better (I really could care less about this argument.) When I said, "Sir, I have 3 other computers that also need servicing that aren't Macs, I am not interested in the debate on which is better; I just need help," he literally hung up on me. I have never been treated so poorly in my life by a business that hadn't even had a chance to deal with me yet. Wow. Unless you want to be treated VERY DISRESPECTFULLY, DON'T GO HERE.

From the owner: Compu Doc is the longest continuously operating IT service provider under the same management and…read moresame address in the Mat-Su Valley. Since the early 90s when we started servicing windows 3.1 computers. we have grown and adapted with the new versions of windows and new hardware.

Mac Haus / GSX Recovery is now & forever our GO TO for troubleshooting all of our Mac computer…read moreissues. Dexter is very knowledgable & always goes the extra mile to make sure our computers are taken care of in the best way. Very communicative with options, suggestions & quick turnaround time as he knows our work computers are our lives. *wink**wink* Thanks again for everything ! ~ Mehner Weiser Real Estate

My MacBook Pro crashed while I was traveling so when I got home I went to the Apple store in…read moreAnchorage. They could not figure out what was going on with my Mac and thought it was a hard drive failure. They said to get my data backed up and then bring it back to get it fixed. Since I live in Wasilla I took it to MacHaus and told them what was going on. It took them about a week to get it fixed but I am very happy with their service. They called me to update me every day and said what they thought was the problem. It ended up being two problems which they were able to fix. They also were able to save all of my data which I am extremely grateful for. I'm also grateful that I had the 3 year warranty on my computer so Apple took care of the cost of repairs.

Needed my hdmi port replaced on my Xbox and they had it done within 2 hours after dropping it offread more

Exceptional service. Came to get my charging port replaced and they cleaned it for free multiple…read moretimes before they replaced it. After getting it replaced it got dirty again they checked it out and cleaned it for free. 10/10 honest trustworthy business.

Tech service broke my computer when I brought it in for a back up in the fall and even though I…read moreknow it worked before I brought it there I STILL paid for ANOTHER diagnostics. They call me the day I drop it off, even before performing the diagnostics and tell me that they're requiring advanced diagnostics fees to be added on even though the port connection which was the original problem was included in the original hardware and software diagnostics . After being terribly argumentative and detailing very improper facts, he then refused to provide the PREPAID diagnostics report. Costumer service is Horrible. I've spent 160$ to get my computer BROKEN! Argued himself into a corner and after not providing me with the services I paid for, he refused a refund. ZERO stars

I have been getting my laptops repaired at Wasilla Computer Renaissance for at least 10 years. I…read moretrust them because they always explain to me what's going on and it makes sense. I have brought my computer to them on more than one occasion and they showed me simple user error was causing my problem, and they did not charge me for that information. I think this pace is owned by an honest business man.

I was charged $90 for a diagnosis, they had my computer for 3 weeks, I had to call them to see…read morewhat's going on. After all was said and done they deemed my computer in repairable.

I'm new on the scene as far as this company is concerned. Both of my computers were down. I called…read morethis outfit, looking for a computer to rent, explaining the situation. The owner was in Florida, and picked the phone, while traveling. He fixed me up, called his technician, and asked him to accommodate me. The owner cautioned me to not wait too long to get over there, so I went. They didn't have an spare computers, but put one together and within two hours of that initial phone call, I had a computer. I'm typing on it now. I can't speak for the other folks, but want to give credit where credit is due. Maybe, if I'd read the reviews first, I might not have gone there, but, this is what they did, so I'm including my experience.