I just have to give a huge shout-out to Candice in the Paint Department at Lowe's!…read more Home projects can feel overwhelming, especially when you're standing in front of what feels like a million paint colors, but Candice made the entire experience enjoyable. She was incredibly patient, knowledgeable, and kind. She took the time to listen to my ideas, answer my questions, and help me find the perfect direction for my project. What really stood out was that she genuinely cared. I never felt rushed or like I was "just another customer." She went above and beyond to make sure I had what I needed and felt confident moving forward. Her positive attitude, professionalism, and willingness to help turned what could have been a stressful errand into a great experience. In today's world, exceptional customer service deserves to be recognized, and Candice absolutely deserves it. Lowe's is lucky to have her on their team. Thank you, Candice, for your kindness, patience, and for going the extra mile. You made this Alaska gal's day, and I am truly grateful!

I came in for a niche, large item that didn't show a location in the system. Rose was quick to take…read moreon the task of helping me find it! As if they were leading me on a safari, we went on a search for the item or for someone to give us more guidance. Even after being told by another employee that because it doesn't have a location means I can only buy it online, Rose had high spirits and dedication to help. We spoke to a couple of nice men in lumber and they knew what I was searching for! In fact, the only 3 they showed they had were outside between the fence and a utility box. Without their help, I DEFINITELY would not have found it! Thank you for your diligence, your patience, your kindness and positive spirit! Oh and make Rose employee of the month! :)

Great guys, willing to wheel and deal. I love shopping for tools and guns there. Fair prices.read more

Do not shop here!!!!!!!…read more I went in and bought a kitchenaide mixer they posted on market place. The owners son told me it was his mothers and worked I should have had him plug it in to show me but I took his word. I had not used it until recently and guess what it turned on you could hear the motor running but the gears did not turn what a waste of money and trust for me. I do not like liars. Do not trust!! I do not want what happened to me to happen to anyone else.

Big thanks to Green Thumb Indoor Garden Supply in Wasilla for all your help! I'm new to gardening…read morein AK and the two gentlemen in the store spent so much time educating me on soil and how to germinate and grow veggies and start my flower bulbs. They took the time to answer all my questions and are very knowledgeable. They also offer a military discount. Thanks a bunch!

I bought cal-mag in a brand I was unfamiliar with because I am considering switching to a…read more different line of nutrients That only the green thumb carries.When I got home I realized the container was opened and had individual Ziploc bag and had 1 pound wrote with a sharpie on it. I assumed this had been purchased by someone else and returned after they had done this. When I returned it today The very arrogant douche bag was rude from the get go said I could only have in store credit.because he was upset that a new employee from the weekend has sold me the entire thing which it should have been sold in the Ziploc bag.I told him it was not my problem that his employee didn't know what he was doing. But I pointed out to him how ghetto it looked to sell nutrients in a Ziploc bag. I get people make mistakes but this employee probably cost this company a very large amount of money. Not only am I not gonna shop there anymore but I'm gonna make sure everybody I know that would use them know how they treat their customers.

My idea of arriving when they opened delayed until mid-morning, pleasantly surprised uncrowded and…read morefriendly ladies; not Amazon prices on fuel STABILizer, but keep it local plus customer service with a smile eh.

I fo notice giving bad reviews. The experience I had was mixed…read more BUT Bad. First. As far as I know. The Staff were great. Helpful, with great Service. Here's the Bad. I came in with a Bad Alternator. Sold to me via my Mechanics account in March. I paid. The warranty allowed a swap if defective. Not long into April the power issues began and by this last week. I needed a Jump from place to place. Wasting money all the way. 2 days ago I go the replacemen installedt. ABS went out, the engine was struggling, and the transmission was sluggish. Spent the night in their parking lot with 3 kids, and husband who lost a day's wages. Yeasterday after spending time allday, spending a lot a their store. MY Mechanic chasing fictitious gremlins. We decided to get anothelrl Alternator. O'reilys had none, and wouldn't test the warranty swapped one. We went to Napa. 1/2 hour from Their closing. Tested it ÷ O'Reillys Alternator. Failed. I got Pictures. I got receipts! They sold me a faulty Alternator and replaces it with a dud. I returned and asked for a refund. They would not give it, and the Store Manager passed me off to his bosses collectively He took me outside so other customers wouldn't hear. He saw what we went through over those two days and did nothing---his managers were out.It was the weekend . I left with tears in my eyes. My Children were u consulate because I couldn't afford their toys let alone a decent meal after that. I can't afford to go home till Friday. I got a call today (Tuesday). From one of their Managers upchain from the floor Store managers. He's willing to give us a refund. Straightforward questions. No bad blood. It won't erase the experience, but willhelp renumerate the fiscal loss. I talked to my Dad who is knowledgeable. Remains. Always insist they be tested. Do not leave or conclude a transaction until it is tested. If they can't or won't test it. Don't buy it. Do not take the clerks word they can't divine. If it works by sight.Either way. Ultima needs to beef up it's quality control. Fast.

super helpful! I'm traveling and lost my vape pen. both ladies super nice and carried a nice…read moreselection along with a great selection of vape juice! would definitely recommend!

If less stars were possible, Mark would get them. Absolutely disgusting behavior towards employees…read more& in front of customers. As a manager & a representation for a business. Allow personal friends to hang out with their feet on things, drinking coffee, spewing filth at employees and with customers, swearing too, there is no question why this place has gone down hill. What is running it and the clientele KNOWS they are free to do while there, is the problem. Very erratic guy, very bizarre. The vibe of the place is like a cheap vape/strip lounge. All of this...seen by many...not just me. Very disgusted, my skin crawled before I purchased anything, saved me money though. I left and will never go back.

I've really enjoyed working with Matsu music for the past couple years. Great customer service and…read moreawesome guitar/amp tech "John" he really helped me out with the warranty process for an amp repair as well as doing a great job taking care of me and any questions I have. The front counter help is always helpful and friendly. The store is well laid out and they even have live music sometimes which is a blast to see. There's a reason why I drive 5 hours to have my music equipment worked on and to buy products. Thanks for an awesome store!

Cold. , soggy , greasy fries....no napkins. And the employees knew nothing about the menu…read moreoptions......