While this business seems to move a lot of volume, they are one of the most dishonest, disingenuous vendors I've ever dealt with. My experience of buying a product that arrived other than described (one I am apparently not alone in if the eBay forums are any indication) was only made worse by their customer "service".
A wolf in sheep's clothing, they spoke very professionally and cordially, while stalling and not actually fixing the problem, waiting until the deadline for me to return the item had passed.
I bought a Blackberry from them and was exquisitely, annoyingly clear about the specifications I needed. They said "no problem". When the phone arrived without those specifications, they made me jump through some hoops before acknowledging the phone wasn't the correct version. They offered to replace it, but I had to mail it back at my expense, which they said they'd reimburse.
The 2nd phone arrived, slightly different and closer to what Id asked for, but still unable to perform the task I'd asked of them (a phone that would get 3G speeds on T-Mobile's network, meaning not an ATT phone). They continued to insist it was the right phone and would work properly and made me jump through more hoops, checking various settings. All the while they promised to make it right. Once I got frustrated enough and told them I just wanted my money back, they told me the return deadline had passed and there was "nothing" they could do. They also have not reimbursed me for my shipping costs, despite numerous requests. I complained to eBay, who told me I'm not the first customer to have problems with wireovia. I thought I should spread the word. Do not buy from this company. You might get lucky and not have any problems, but why chance it when there are plenty of other, reputable sellers. read more
