First Call Restoration fixed the damage to my house after a car rammed into it(!). Vahid was…read moreresponsive by phone and text, and was able to quickly schedule Cesar to do the work. Cesar worked efficiently, completing the work in 3 solid days, which was much faster than I had expected. His work was careful and meticulous, and he did an excellent job of restoring the house to its former state. We also appreciated the minimal impact of the work on us and on the room being repaired; there was very little to pack and move, and no dust on the furniture left in place. Cesar was neat, quiet, and unobtrusive, and cleaned up the work site at the end of each day. We hope we'll never need such repairs again, but if we do, we would want Cesar to do the work!

I want to be clear that this rating in no way reflects the crew that actually came to my house. The…read moremen who did the manual labor to treat our mold and water damage were excellent, hardworking, and professional. All 3 stars is because of y'all My issue is entirely with management. After my insurance company caused complications that led to First Call terminating the job which I understood, I received an invoice in May of last year. I paid that balance in full with two separate checks within two weeks. I have the receipts, the copies of the checks, and the bank statements showing exactly when First Call cashed them. After a full year of zero communication, I woke up today to a voicemail and email threatening to send me to collections within 48 hours. They claimed they had been "trying to reach me" for 12 months, which is untrue. I checked my call logs and my email history; there was absolutely nothing. When I called and provided my proof of payment and the exact dates they cashed my checks, they admitted the "error" was simply because someone forgot to check a box in their system. It is incredibly stressful and offensive to have your credit threatened because a company can't be bothered to check their own bank deposits before sending out threats. As a veteran, I live by a standard of integrity and doing your due diligence. Relying on a "checked box" as the Bible instead of doing actual research is lazy and unprofessional. Do better, not just for your customers, but for the reputation of the guys out there doing the actual work.

I got quotes from multiple mold remediation companies and A2Z was the best by FAR…read more Pricing was very fair and transparent. They gave me updates every day with detailed photos of the work. Communication was 5/5. I got responses back within the same day. A2Z went above and beyond for me, thank you so much!

A2Z was very professional and the job went smoothly. They removed all the affected pieces and…read moredried the area, leaving it clean and ready to be rebuilt. They were efficient, easy to work with and reliable. I worked with Idan, the PM who came by for the original estimate. He was informative, made helpful suggestions and answered all of my questions. I did not get any other bids, so I cannot comment on the value of the price, but they completed the job in a timely manner and no additional costs were incurred following the original bid.

My family is currently undergoing a kitchen and bathroom renovation, and unfortunately, we ran into…read morean unexpected asbestos issue that forced our contractor to pause construction. Since we're living in the house during the renovation, the delay was especially stressful--we really couldn't afford to wait weeks to get the issue resolved. I called over 10 asbestos companies. A few returned my calls, I received one estimate, but everyone else said they couldn't come out for several weeks. Then I reached out to Eisen Environmental, and Dan responded quickly. He gave me a very reasonable quote over the phone and took the time to explain the project and asbestos removal process in detail. I really appreciated this because I wasn't familiar with asbestos remediation and had a lot of questions. We felt comfortable moving forward and signed the contract that same night. The crew came out the very next business day and even showed up early so they could get started on time. They removed 12 HVAC boots with very minimal damage to the walls. I was expecting much worse, so I was extremely impressed with how carefully they handled the work. My kids and I also had to stay out until they finished. Dan and the project manager called me the moment our home was safe to return after the negative air clearance test. Thank you! From the initial response to the completion of the job, Eisen Environmental was professional, punctual, responsive, and efficient. Most importantly, they helped us get our renovation moving again much faster than we expected. I'm very happy with their service and would definitely recommend Eisen Environmental to anyone dealing with asbestos removal. Great job, Dan and team!

We had asbestos abatement throughout the house, it was a big job that required removing the…read moreexisting drywall and cabinetry. Everything went well from start to finish, they cleaned up exactly what we were looking for without going overboard and cleanup was well done. Loved working with Dan Eisen and team, definitely recommend.

Kirill was super helpful and knowledgeable. We had him fix a mold issue in an apartment I owned and…read morehe did such a great job with the cleanup and for great value as well. We recently consulted with him again for a home we purchased that had a prior water leak and mold we had to fix and he was able to advise us on the safest and most cost effective way to remedy

My Highest Recommendation for Bio 911…read more I had a mold problem caused by a leaking faucet and roof at my Mom's house. The mold remediation company that I was referred to, went ahead and started tearing out drywall before any contract was signed. They also would not answer most of my questions and only sent a single photo of what they found and that was only after I asked them to send me photos a second time. I called Bio 911 and spoke to Kirill, the owner of the company. He told me that he doesn't like to take on jobs that are already being worked on by another company, but he told me that he would be happy to come out to inspect and evaluate my problem. He was incredibly thorough. He checked the drywall where visible mold had been seen, checked a nearby restroom even though no mold had been seen in there, the outside wall of the building adjacent to the affected drywall, and even the walls of an adjacent apartment. He detected moisture inside of the outside wall of the building, which was something that the other company had missed, and he outlined the steps needed to correct the moisture problem and mold issue. Kirill did all this work simply because he likes to help people. He did not charge me a penny. How often can you find someone that does things just to help people? It is super rare and I am giving Bio 911 my highest recommendation as a result.

I want to thank everyone at Restoration Management Company in Benicia for their efforts to mitigate…read morewater damage and mold remediation after my roof leaked. The project manager, Nathan Kroopnick, was knowledgeable, responsive, kept me apprised of next steps - seemed to work 7 days a week - and even reached out on the weekend so that they could tear down the "containment area" as soon as humanly possible. I really appreciated that! Ricardo was the lead for the project, and he is a true hero! Polite, knowledgeable, thorough, conscientious and very careful with my home. The whole team was very polite, conscientious and hard working...Jenny, Hugo, Esperanza, Jose and Darwin. Whenever I mention that RMC did the mitigation work to the other parties involved, eg, insurance adjusters, construction estimators, everyone agrees, RMC does a great job, and they're honest. If you find yourself in the unfortunate position of needing their services, I highly recommend them!

I have needed the services of this company twice in the last 4 months. Both times I experienced…read moreexcellent customer service from their office staff for scheduling and even better service from their project manager, Abel. He is very knowledgeable, professional, kind and thorough. As a home owner, it is so important to experience good service when it comes to this kind of stuff. I confidently recommend Abel and this company.

Synergy cleaned up our yard which was contaminated with lead-based paint and construction debris…read more Fernando, Antonio, and Pete were all very accommodating, friendly, and professional. Antonio and his team were respectful to our house, took time to prepare the space for decontamination, and took proper precautions in preparing for cleanup. They listened and never brushed off our concerns. They carefully covered our staircase, sticky mat at the entrance, and sealed off doors and windows, their attention to detail was beyond my expectations. Besides the technical side, they also have great communication- from online schedule reminders, sending/ revising quotes, confirming job details via text... etc. Synergy gave us peace of mind and a safe home again, highly recommended!

I hired Synergy for work in my home, and the experience was extremely disappointing and costly…read more The work was never completed properly and required multiple return visits because of incomplete and defective workmanship. After removing the acoustic ceiling in my living room, the crew left the ceiling exposed with visible water damage and walked away. I ultimately hired someone else to finish the work because I did not want the crew returning again. During the process, my home sustained additional damage, including a kitchen cabinet being ripped out and left in my driveway, damage to my kitchen floor, electrical wiring being cut (which required a licensed electrician), and custom drapes and blinds being torn down and balled up even though they should not have been removed. An oak cabinet was also disassembled on top of my washer, rendering it unusable. These issues were documented on site by their own representative, who expressed dissatisfaction with the quality of the work. Despite causing documented damage, the company refused to reimburse for my custom drapes, sheers, and valences for seven windows. They rejected estimates--first claiming it was fraud--without providing any alternative valuation. To this day, my window treatments have not been replaced. To make matters worse, the company attempted to bill me for a disputed balance while threatening a lien, even though the damage caused far exceeded the amount they claimed I owed. This experience resulted in significant stress, additional out-of-pocket expenses, and unresolved damage to my home. Based on my experience, I cannot recommend this company to anyone looking for professional, careful, and accountable work.

Oscar is thorough and fair! He is quick to reply, troubleshoot, and does very good, honest work…read more Oscar helped us with a mold issue last year and we haven't had any more issues since. Highly recommend!

Quick response. Very nice person. Came over, heard our concerns and checked for moisture with a…read moremoisture meter. We didn't need his services but he did provide some advice to help us with humidity. I pray we don't ever need a mold remediation but if we ever do I'll be sure to hire 3 step. Thanks for your help.

We had water damage that required full mitigation. On top of that, we had to demolish, and…read morereconstruct our guest bathroom, and Lightspeed Restoration knocked it out of the park. From start to finish, the whole process was handled with professionalism and care. A special shoutout to Lenny, who did the bathroom work, he was absolutely awesome. Super friendly, kept us in the loop on every decision, and made sure we always knew what was happening and what was coming next. He always gave us a heads-up before showing up, stayed on schedule, and treated our home with real respect. It's stressful enough dealing with water damage, and having someone like Lenny on the job made a world of difference. Couldn't recommend Lightspeed Restoration more highly. If you're dealing with any kind of water damage, these are the people to call.

Trevor, Francisco, and Joshua were incredibly professional. They were very transparent about the…read morecost and time frame for the repairs. They did a great job, laid out the options with no pressure to go for the more expensive option, did a great a job cleaning up when they were done, and also expedited our job to get it done before our out of town guests arrived. Highest recommendations!

I recently had a situation where an elderly relative was taken to the hospital and I had to assist…read morewith cleaning up a hoarding situation that had Biohazard elements. Rafael from Speedy Restoration responded to my message within minutes and we agreed on a walk-through the next day. Suzi was the project manager. She arrived promptly, did a through inspection, suggested areas that needed attention and turned a quote around that same day. We were able to schedule within 48 hours which was awesome! The crew was pleasant and professional. They removed contaminated items and did fantastic job cleaning the space. Thanks to the Speedy team for making a difficult situation so much easier. I highly recommend Speedy Restoration for any minor or major cleanups you might have.

I recently dealt with a stressful toilet leak in my bathroom, and Speedy Restoration was an…read moreabsolute lifesaver. Suzi came out promptly for a free inspection and provided a very fair, reasonable quote. Throughout the entire process, her communication was flawless. She kept us updated at every step and ensured all of our concerns were fully addressed. I honestly don't know what we would have done without Speedy Restoration and Suzi's incredible help. She was fantastic to work with, and I highly recommend them!

Our neighbor's washing machine backed up at the sewer connection and flooded in to our house. When…read moreI spoke to David, his next available appointment was the following Monday. I expressed our need to get work done sooner and so he was able to rearrange his schedule and arrived at our house two hours later. His estimate beat the other quotes and we started work eight days later. Their containment area stayed in place which was important. Our previous residence went through remediation with another company which couldn't keep their containment wall from falling. I also want to mention that since our job was smaller compared to others, we were having a difficult time getting other companies to give us a quote or reply in a decent time.

They turned a horrible situation into a workable one. Response was immediate, work was clean and…read moretight! Hope you never need them but if you do, these are you guys!!!!!