A2Z was very professional and the job went smoothly. They removed all the affected pieces and…read moredried the area, leaving it clean and ready to be rebuilt. They were efficient, easy to work with and reliable. I worked with Idan, the PM who came by for the original estimate. He was informative, made helpful suggestions and answered all of my questions. I did not get any other bids, so I cannot comment on the value of the price, but they completed the job in a timely manner and no additional costs were incurred following the original bid.

Rat infestation in my garage (never had rats before so didn't know the proper process)…read more I had to dispose of half the items in my garage. Junk removal took care of that job & removed the rat poop. Then I called A2Z to clean everything assuming that's all I'd have to do. Last night I saw a giant rat run across my garage so now I've paid $3500 to hazmat clean the 1/2 my garage but still have a rat infestation. I'm now working with a rat removal service but before A2Z allowed me to hire them & get in contract they should have advised me to be sure to complete the proper step beforehand of ensuring the rat infestation was resolved. Now i'm out $3500 for an unnecessary garage cleaning and still have a rat infestation. As a new homeowner (or any homeowner) I'd assume a good business would make sure I've done the pre work (in this case rat infestation elimination) before accepting the job. That's in my view a shitty thing to have done to me as the client. Really disappointed because they seemed professional throughout the process. So for this reason of not holistically proactively making sure the proper prep was done I cannot rate this business any higher than a 2 star. I'm not angry I am however very disappointed and feel that I've been tricked. I cannot recommend this business.

As a building owner, asbestos abatement is one of those scopes where the cheapest bid is almost…read morenever the cheapest outcome. Daniel Eisen and his crew made that calculus easy. We hired them for asbestos abatement in vacant units at an apartment building in Marin. From the walkthrough on, Daniel was professional in the way you want a licensed abatement contractor to be: the bid came back itemized and legible, so I knew exactly what I was buying, and the number I signed was the number I paid -- no change-order creep, no "we found something" surprises mid-job. They hit the schedule they committed to, which matters when every day of downtime is a day the unit isn't rented. The compliance side was airtight. Notifications, permits, containment, clearance testing, disposal manifests -- all handled and documented, and I got a clean package at the end without chasing anyone for it. If you've ever tried to close a refi or a sale with sloppy abatement records in the file, you know exactly what that's worth. The site itself was immaculate. Tight containment, tidy staging, and they left the units broom-clean and ready for the next trade to walk in. Communication was steady start to finish -- Daniel returned calls, gave updates unprompted, and I never wondered where things stood. If you own multifamily in the Bay Area, call Daniel.

I hope I won't have to, but I would trust to work with Dan Eisen and his team again…read more Asbestos abatement was for popcorn ceilings throughout the house. Crew of 4 arrived on time and were efficient with set up, removal, and clean up over 2 days. The service I got was priced well compared to several others in the East Bay which was important for me. Communication with Dan was smooth and easy, and I appreciated that he walked me through the process and answered all my questions. It gave me piece of mind that things were done professionally, safely, and properly for both myself and their team's health. Note: it takes ~10 days to get the air district permit unless you pay extra for expedited service, so that the minimum wait time before abatement can start. Keep that in mind for scheduling purposes

My Highest Recommendation for Bio 911…read more I had a mold problem caused by a leaking faucet and roof at my Mom's house. The mold remediation company that I was referred to, went ahead and started tearing out drywall before any contract was signed. They also would not answer most of my questions and only sent a single photo of what they found and that was only after I asked them to send me photos a second time. I called Bio 911 and spoke to Kirill, the owner of the company. He told me that he doesn't like to take on jobs that are already being worked on by another company, but he told me that he would be happy to come out to inspect and evaluate my problem. He was incredibly thorough. He checked the drywall where visible mold had been seen, checked a nearby restroom even though no mold had been seen in there, the outside wall of the building adjacent to the affected drywall, and even the walls of an adjacent apartment. He detected moisture inside of the outside wall of the building, which was something that the other company had missed, and he outlined the steps needed to correct the moisture problem and mold issue. Kirill did all this work simply because he likes to help people. He did not charge me a penny. How often can you find someone that does things just to help people? It is super rare and I am giving Bio 911 my highest recommendation as a result.

Kirill was very pleasant to talk with about our situation. He was very straightforward and…read moreknowledgeable. This has been a learning experience for me. I do not know if we will end up using them for the immediate clean up but they are on the short list for when we need them later.

I want to thank everyone at Restoration Management Company in Benicia for their efforts to mitigate…read morewater damage and mold remediation after my roof leaked. The project manager, Nathan Kroopnick, was knowledgeable, responsive, kept me apprised of next steps - seemed to work 7 days a week - and even reached out on the weekend so that they could tear down the "containment area" as soon as humanly possible. I really appreciated that! Ricardo was the lead for the project, and he is a true hero! Polite, knowledgeable, thorough, conscientious and very careful with my home. The whole team was very polite, conscientious and hard working...Jenny, Hugo, Esperanza, Jose and Darwin. Whenever I mention that RMC did the mitigation work to the other parties involved, eg, insurance adjusters, construction estimators, everyone agrees, RMC does a great job, and they're honest. If you find yourself in the unfortunate position of needing their services, I highly recommend them!

I have needed the services of this company twice in the last 4 months. Both times I experienced…read moreexcellent customer service from their office staff for scheduling and even better service from their project manager, Abel. He is very knowledgeable, professional, kind and thorough. As a home owner, it is so important to experience good service when it comes to this kind of stuff. I confidently recommend Abel and this company.

Synergy cleaned up our yard which was contaminated with lead-based paint and construction debris…read more Fernando, Antonio, and Pete were all very accommodating, friendly, and professional. Antonio and his team were respectful to our house, took time to prepare the space for decontamination, and took proper precautions in preparing for cleanup. They listened and never brushed off our concerns. They carefully covered our staircase, sticky mat at the entrance, and sealed off doors and windows, their attention to detail was beyond my expectations. Besides the technical side, they also have great communication- from online schedule reminders, sending/ revising quotes, confirming job details via text... etc. Synergy gave us peace of mind and a safe home again, highly recommended!

Horrible experience. They came to my home for weatherization project and left the cover off of my…read morewater heater. I've left several messages with no return call back. Not appreciated.

Oscar is thorough and fair! He is quick to reply, troubleshoot, and does very good, honest work…read more Oscar helped us with a mold issue last year and we haven't had any more issues since. Highly recommend!

Quick response. Very nice person. Came over, heard our concerns and checked for moisture with a…read moremoisture meter. We didn't need his services but he did provide some advice to help us with humidity. I pray we don't ever need a mold remediation but if we ever do I'll be sure to hire 3 step. Thanks for your help.

We had water damage that required full mitigation. On top of that, we had to demolish, and…read morereconstruct our guest bathroom, and Lightspeed Restoration knocked it out of the park. From start to finish, the whole process was handled with professionalism and care. A special shoutout to Lenny, who did the bathroom work, he was absolutely awesome. Super friendly, kept us in the loop on every decision, and made sure we always knew what was happening and what was coming next. He always gave us a heads-up before showing up, stayed on schedule, and treated our home with real respect. It's stressful enough dealing with water damage, and having someone like Lenny on the job made a world of difference. Couldn't recommend Lightspeed Restoration more highly. If you're dealing with any kind of water damage, these are the people to call.

Trevor, Francisco, and Joshua were incredibly professional. They were very transparent about the…read morecost and time frame for the repairs. They did a great job, laid out the options with no pressure to go for the more expensive option, did a great a job cleaning up when they were done, and also expedited our job to get it done before our out of town guests arrived. Highest recommendations!

Rafael, and the rest of the crew were very polite, and professional. They have a great history of…read morequality work, while also being very fair with their pricing. I will be refering people to this company in the future.

We had a leak in the attic that went all the way to the crawlspace through the walls…read more Suzy came and quickly help assess the damage and send her crew to dry it all up. They were well prepared and did a great job, removing mold and dehumidifying it all.