A2Z was very professional and the job went smoothly. They removed all the affected pieces and…read moredried the area, leaving it clean and ready to be rebuilt. They were efficient, easy to work with and reliable. I worked with Idan, the PM who came by for the original estimate. He was informative, made helpful suggestions and answered all of my questions. I did not get any other bids, so I cannot comment on the value of the price, but they completed the job in a timely manner and no additional costs were incurred following the original bid.

Rat infestation in my garage (never had rats before so didn't know the proper process)…read more I had to dispose of half the items in my garage. Junk removal took care of that job & removed the rat poop. Then I called A2Z to clean everything assuming that's all I'd have to do. Last night I saw a giant rat run across my garage so now I've paid $3500 to hazmat clean the 1/2 my garage but still have a rat infestation. I'm now working with a rat removal service but before A2Z allowed me to hire them & get in contract they should have advised me to be sure to complete the proper step beforehand of ensuring the rat infestation was resolved. Now i'm out $3500 for an unnecessary garage cleaning and still have a rat infestation. As a new homeowner (or any homeowner) I'd assume a good business would make sure I've done the pre work (in this case rat infestation elimination) before accepting the job. That's in my view a shitty thing to have done to me as the client. Really disappointed because they seemed professional throughout the process. So for this reason of not holistically proactively making sure the proper prep was done I cannot rate this business any higher than a 2 star. I'm not angry I am however very disappointed and feel that I've been tricked. I cannot recommend this business.

I hope I won't have to, but I would trust to work with Dan Eisen and his team again…read more Asbestos abatement was for popcorn ceilings throughout the house. Crew of 4 arrived on time and were efficient with set up, removal, and clean up over 2 days. The service I got was priced well compared to several others in the East Bay which was important for me. Communication with Dan was smooth and easy, and I appreciated that he walked me through the process and answered all my questions. It gave me piece of mind that things were done professionally, safely, and properly for both myself and their team's health. Note: it takes ~10 days to get the air district permit unless you pay extra for expedited service, so that the minimum wait time before abatement can start. Keep that in mind for scheduling purposes

For an asbestos abatement job, I obtained 4 quotes…read more It was easy to communicate with Eisen and I received a call back on the same day. After describing the job, I was given a verbal quote of roughly how much it would cost. Of the 4 quotes, one was several thousand higher than the other 3. Eisen's verbal quote was in the same ballpark as the others. Only downside is that they are scheduled 1.5 months out and very busy.

Oscar is thorough and fair! He is quick to reply, troubleshoot, and does very good, honest work…read more Oscar helped us with a mold issue last year and we haven't had any more issues since. Highly recommend!

Quick response. Very nice person. Came over, heard our concerns and checked for moisture with a…read moremoisture meter. We didn't need his services but he did provide some advice to help us with humidity. I pray we don't ever need a mold remediation but if we ever do I'll be sure to hire 3 step. Thanks for your help.

My Highest Recommendation for Bio 911…read more I had a mold problem caused by a leaking faucet and roof at my Mom's house. The mold remediation company that I was referred to, went ahead and started tearing out drywall before any contract was signed. They also would not answer most of my questions and only sent a single photo of what they found and that was only after I asked them to send me photos a second time. I called Bio 911 and spoke to Kirill, the owner of the company. He told me that he doesn't like to take on jobs that are already being worked on by another company, but he told me that he would be happy to come out to inspect and evaluate my problem. He was incredibly thorough. He checked the drywall where visible mold had been seen, checked a nearby restroom even though no mold had been seen in there, the outside wall of the building adjacent to the affected drywall, and even the walls of an adjacent apartment. He detected moisture inside of the outside wall of the building, which was something that the other company had missed, and he outlined the steps needed to correct the moisture problem and mold issue. Kirill did all this work simply because he likes to help people. He did not charge me a penny. How often can you find someone that does things just to help people? It is super rare and I am giving Bio 911 my highest recommendation as a result.

Kirill was very pleasant to talk with about our situation. He was very straightforward and…read moreknowledgeable. This has been a learning experience for me. I do not know if we will end up using them for the immediate clean up but they are on the short list for when we need them later.

Great service, and the owner seems like a great guy. He and his worker have a strong work ethic and…read morefair pricing. I also love how much he gives back to the community at the expense of his own time. I do think Nick could be kinder and more patient towards Sean, who works hard.

Junk Cat recently held their annual 'Everything Free' day, a major giveaway of furniture and other…read moreitems saved from landfill. Hundreds of people attended. I wish I was able to attach a photo of this event. It is a wonderful free service to our community.

Excellent experience from start to finish…read more We contacted Air Quality Testers during a very stressful time after an unscrupulous contractor caused a leak into a wall cavity, and we were concerned about mold. Everyone was patient in answering my many questions and scheduled our moisture and mold inspection promptly. Our inspector, Elizabeth, arrived exactly on time, immediately put us at ease, explained everything clearly, and investigated and documented the situation with exceptional attention to detail. Because we were especially worried about our child with asthma being exposed to mold, she even called us the next day with the preliminary results before the full written report was ready. The final report was clear, comprehensive, well documented, and easy to understand. After the remediation was completed, Elizabeth returned for the post-remediation sampling and was once again thoughtful, meticulous, and a pleasure to work with. Of the many contractors, investigators, and inspectors we've dealt with in the aftermath of the leak, Air Quality Testers stood out for their professionalism, responsiveness, and genuine kindness. I would highly recommend them.

We had a great experience with Air Quality Testers for air quality and mold testing in our…read morebathrooms and HVAC vents. Jacob was professional, knowledgeable, and thorough throughout the entire process. He took the time to explain what he was testing, answered all of our questions, and provided helpful information and advice on what we could do to improve and maintain our indoor air quality. We really appreciated how detailed and transparent Jacob was during the inspection. The entire process was straightforward, and we felt confident that the testing was done properly. I would definitely recommend Air Quality Testers to anyone looking for professional and reliable environmental or indoor air quality testing. Great service from start to finish!

Synergy cleaned up our yard which was contaminated with lead-based paint and construction debris…read more Fernando, Antonio, and Pete were all very accommodating, friendly, and professional. Antonio and his team were respectful to our house, took time to prepare the space for decontamination, and took proper precautions in preparing for cleanup. They listened and never brushed off our concerns. They carefully covered our staircase, sticky mat at the entrance, and sealed off doors and windows, their attention to detail was beyond my expectations. Besides the technical side, they also have great communication- from online schedule reminders, sending/ revising quotes, confirming job details via text... etc. Synergy gave us peace of mind and a safe home again, highly recommended!

Horrible experience. They came to my home for weatherization project and left the cover off of my…read morewater heater. I've left several messages with no return call back. Not appreciated.

Stay away from this company…read more They secretly worked with my public adjuster behind my back and billed my insurance policy an outrageous $5,000 for an asbestos test -- all without my knowledge, authorization, or a signed contract. They even went directly to my insurance adjuster to request payment, bypassing me entirely. To make matters worse, their so-called $5,000 report is only valid for 60 days. If you don't complete the abatement work within that time, they charge you again -- even though all they do is reprint the same report with a new date. No new testing. No new work. Just another charge. When I filed a small claims case against them, they refused to accept the delivery of the court documents by not opening the door for the serving man, dodging service attempts by not answering the door. It was clear they were trying to avoid accountability. I had to find alternative ways to serve them because they simply would not cooperate. Attached is the invoice they charged against my insurance policy. I have also reported them to the California Department of Insurance and is pursuing them through small claims court. I will update this review with the outcome once the case is resolved. If you value transparency and honest business practices, please stay away from this company. Learn from my experience. If I Yelp has negative reviews ratings, I definitely will rate this company as negative! - Jason

Tony was terrific on the phone providing clear expectations and pricing. Gabriel and Ibrahim did…read morethe testing. They were very efficient, friendly and left NO TRACE of the work they completed. There were some small spots on the ceilings where they did the work but no debris, no dust, nothing left where the work was performed. I would gladly recommend them.