First Call Restoration fixed the damage to my house after a car rammed into it(!). Vahid was…read moreresponsive by phone and text, and was able to quickly schedule Cesar to do the work. Cesar worked efficiently, completing the work in 3 solid days, which was much faster than I had expected. His work was careful and meticulous, and he did an excellent job of restoring the house to its former state. We also appreciated the minimal impact of the work on us and on the room being repaired; there was very little to pack and move, and no dust on the furniture left in place. Cesar was neat, quiet, and unobtrusive, and cleaned up the work site at the end of each day. We hope we'll never need such repairs again, but if we do, we would want Cesar to do the work!

I want to be clear that this rating in no way reflects the crew that actually came to my house. The…read moremen who did the manual labor to treat our mold and water damage were excellent, hardworking, and professional. All 3 stars is because of y'all My issue is entirely with management. After my insurance company caused complications that led to First Call terminating the job which I understood, I received an invoice in May of last year. I paid that balance in full with two separate checks within two weeks. I have the receipts, the copies of the checks, and the bank statements showing exactly when First Call cashed them. After a full year of zero communication, I woke up today to a voicemail and email threatening to send me to collections within 48 hours. They claimed they had been "trying to reach me" for 12 months, which is untrue. I checked my call logs and my email history; there was absolutely nothing. When I called and provided my proof of payment and the exact dates they cashed my checks, they admitted the "error" was simply because someone forgot to check a box in their system. It is incredibly stressful and offensive to have your credit threatened because a company can't be bothered to check their own bank deposits before sending out threats. As a veteran, I live by a standard of integrity and doing your due diligence. Relying on a "checked box" as the Bible instead of doing actual research is lazy and unprofessional. Do better, not just for your customers, but for the reputation of the guys out there doing the actual work.

We had moisture build up in our crawlspace, with what we thought was mold or spores appearing on…read morethe soil (white/off white in color). We were concerned about it, worried about any longterm effects it may create to our home and our health, and so decided to look for a company to remove the white substance build up, treat the the whole area, and apply protective barrier to prevent the moisture. After getting an estimate from another company, we decided to go with Bordi Restoration. The work included: scraping the top soil, spray a disinfectant onto the soil, used a HEPA air scrubber, and then fitted a crawlspace moisture barrier. They just completed the work today. The work was estimated for three days, but they finished in two days instead. Everything was done nicely, with the moisture barrier fitted neatly, really clean install. The workers were friendly and respectful of our property. Communication with Craig (owner) was easy, as he responded quickly to our text messages, explained things very well, his responses being detailed, but also easy to understand. It was also easy to communicate with Donovan, the staff member who handled the scheduling and billing, as he was very easy to work with, and very helpful. The value was very good, as the estimated cost was cheaper than the other company, and the work they did came out very nicely. Working with this company was easy and smooth, and we would recommend them for sure. Thank you Bordi Restoration for the great work on our home, and also for the awesome service! Very happy with tour work! Much appreciated!!

First, I'd like to say that the service was great! Craig had came out to take a look at our closet…read morewhich developed surface mold due to moisture and lack of air circulation in the corner and helped us understand if there's other sources of water/moisture/leaks we need to be worried of. We got a quote which was very competitive and reasonable and moved forward to setting a date for the crew to clean and do a deeper assessment. We had accidentally forgotten that we agreed for the work to start on a Thurs instead of Friday, and the office called right away to clarify and sent the team out very quickly after we sent them away. The cleaning crew themselves were great! Shu, the forewoman, was on top of it, communicated the problem and solution in a very straightforward and simple manner. Was very thorough with pictures, instructions, and her assessment. Craig identified that we may need a moisture barrier in the crawlspace to really help decrease the amount of moisture impacting the walls during the rainy season. Another quote for the closet and bathroom clean-up was sent to us, which had not changed in terms of pricing. We knew that the 2nd project would require a new quote later. After 3 days of drying, we contacted Craig to coordinate time for pick up of the equipment. We also received the finalized invoice- the cost ended up being nearly 2x the original quote, which caught us off-guard. Craig explained that the labor hours had to increased from an estimated of 4 hrs to 12 hrs and covered for travel (though we only live about 2.5 mi away from his listed office) and equipment loading time, which surprised us as it was never mentioned or called out. There was already a $100 service/trip charge, so for additional hrs counted for travel felt unreasonable. The crew was on-site for 5 hours max. He did give us a discount which was appreciated, but we felt that the quotes and pricing model were not transparent. This really disappointed us, especially given the quality of service and how easy it was to work with Craig initially. We had a 2nd project to encapsulate the crawlspace which we went with another company whose pricing ended up exactly as estimated, despite taking a 1.5 days more than anticipated.

We discovered a leaking toilet in our upstairs bathroom was leaking down and causing wet spots in…read morethe ceiling and side wall of our downstairs laundry room. I've never had to use a Water Restoration service before so I browsed trusty Yelp and reached out to Fire & Water Damage. Glad fellow Yelp friend Karen W gave a glowing review! They seem to answer calls 24/7 and I was able to schedule an appointment quickly. Mike was main point of contact and gave us an estimate and scope of work. Basically, they had to tear out the drywall and insulation from the wet area, dry and dehumidify the area for days, and then put on moon suits and remove any mold. We were able to have 2 techs come on a Friday and then let the dehumidifier run over the weekend. We also had to tear out our upper cabinet since the top was damaged by water. On Monday, they came back to remove any leftover mode and patch things up. The total price came in well below the estimate, which is a huge plus. Very happy with the service and efficiency. If you ever suspect you have water damage from leaks, call these guys and get the problem resolved to ensure mold doesn't form or worst, spread. Note that their services are purely restorative - they'll dry out the water-damaged area and get rid of all the mold. You'll need to hire a plumber first to stop the leaks and then afterwards, a drywall contractor to patch up the holes with insulation and new drywall followed by texturing and painting.

If you need a professional team to address an emergency water heater failure that spread water…read moreunderneath ALL of your flooring, you will find expertise and empathy in the team of Justin, Camilo and Sophia. Starting with Justin's prompt inspection, he objectively assessed the damage and walked me through the possibilities and next steps. He was realistic yet reassuring. Then the team of Camilo and Sophia were amazing. Arriving late in the evening they worked for hours on the water remediation job that included pulling off molding/floor boards and setting up fans/dehumidifiers. Despite the scope of the remediation growing, Camilo and Sophia showed their experience by staying calm and just working through the issues. Their professional demeanor and calm made you feel they were taking care of everything and things would turn out ok. The team provides an invaluable service in times of crisis. Bottom line, they will take care of you.

All went well from arrival ahead of time to finish the next day. They did a great job and cleaned…read moreup beautifully afterward. I would definitely recommend Eisen to others.

I hope I won't have to, but I would trust to work with Dan Eisen and his team again…read more Asbestos abatement was for popcorn ceilings throughout the house. Crew of 4 arrived on time and were efficient with set up, removal, and clean up over 2 days. The service I got was priced well compared to several others in the East Bay which was important for me. Communication with Dan was smooth and easy, and I appreciated that he walked me through the process and answered all my questions. It gave me piece of mind that things were done professionally, safely, and properly for both myself and their team's health. Note: it takes ~10 days to get the air district permit unless you pay extra for expedited service, so that the minimum wait time before abatement can start. Keep that in mind for scheduling purposes

Frank was awesome. He was able to provide a quote for a popcorn ceiling removal based on floorplan…read more/ images, and gave me a call to walk me through the entire process and how they ensure to do it properly. He and his guys showed up right one time to do the prep work, and what he thought might take 3-4 days, they wrapped up fully in two days as he knew we were on a bit of a time crunch. He was super responsive, and he and his team did great, clean work. Would definitely use Frank again if I had other projects coming up.

I have a single-family Craftsman in Alameda. There were small patches of mold on the ceiling of…read moreeach bedroom but the main issue was the bathroom in between. I called DiBlasi Restoration and spoke with Frank DiBlasi, the owner of his independent company. He met me at the house the next day and assessed the situation. Thankfully he was able to send his professional two-man crew the following day. The two men were efficient and clearly competent, perfect for the task at hand. The bedroom issues were easily resolved, but the bathroom is where they really succeeded. Not only was the mold wiped and removed, the surrounding tile grout was scrubbed and shiny like new. A nice touch by these guys. After a weekend of dehumidifying Frank took air samples in each affected room and sent them to an independent lab. All the tests passed with flying colors. I would recommend DiBlasi Restoration in a heartbeat. Frank has been at this for several successful decades and is righteously confident in his methods and protocols. On top of that, he's just decent business owner who is fair and square with his customers.

I got quotes from multiple mold remediation companies and A2Z was the best by FAR…read more Pricing was very fair and transparent. They gave me updates every day with detailed photos of the work. Communication was 5/5. I got responses back within the same day. A2Z went above and beyond for me, thank you so much!

A2Z was very professional and the job went smoothly. They removed all the affected pieces and…read moredried the area, leaving it clean and ready to be rebuilt. They were efficient, easy to work with and reliable. I worked with Idan, the PM who came by for the original estimate. He was informative, made helpful suggestions and answered all of my questions. I did not get any other bids, so I cannot comment on the value of the price, but they completed the job in a timely manner and no additional costs were incurred following the original bid.

ERI Environmental Remedies delivered exactly what you want from a specialty environmental company…read more-- professionalism, precision, and zero nonsense. Their team showed up on time, communicated clearly, and handled the job with real expertise. You can tell they know the industry and take pride in doing things the right way. From the initial walkthrough to the final cleanup, everything was organized, documented, and done with care. No corners cut, no surprises, and no drama. Just solid work from a crew that knows what they're doing. If you need environmental remediation done right, ERI is the team you call. Reliable, transparent, and genuinely committed to helping people get back on their feet. Highly recommended.

They did an excellent job removing the asbestos from our HVAC ducting. Professional, polite,…read morethorough. They were recommended by the company replacing the duct work (Art of Comfort, also A+!) and I could not be happier. They weren't the cheapest but they were well worth the price. Thank you!

Super knowledgable and experienced. Richard was great. He was very thorough in is email follow up…read moreto my phone call. And he had time to do an inspection right away.

After a recent flooding incident, I initially hired a well-known restoration company for an…read moreinspection. Unfortunately, they provided only a cost estimate rather than a inspection report. Even after I insisted, it was clear their staff didn't understand the requirements of a proper inspection report. I switched to ERT, and the difference was night and day. ERT provided a truly professional inspection and a comprehensive report that met all my needs. If you need a legitimate inspection and professional documentation, I highly recommend ERT.

I recently had a situation where an elderly relative was taken to the hospital and I had to assist…read morewith cleaning up a hoarding situation that had Biohazard elements. Rafael from Speedy Restoration responded to my message within minutes and we agreed on a walk-through the next day. Suzi was the project manager. She arrived promptly, did a through inspection, suggested areas that needed attention and turned a quote around that same day. We were able to schedule within 48 hours which was awesome! The crew was pleasant and professional. They removed contaminated items and did fantastic job cleaning the space. Thanks to the Speedy team for making a difficult situation so much easier. I highly recommend Speedy Restoration for any minor or major cleanups you might have.

One of the few businesses I would recommend. Raphael has been very helpful in his assessments and…read moreexplanations. Thorough and quality restoration work.

Synergy cleaned up our yard which was contaminated with lead-based paint and construction debris…read more Fernando, Antonio, and Pete were all very accommodating, friendly, and professional. Antonio and his team were respectful to our house, took time to prepare the space for decontamination, and took proper precautions in preparing for cleanup. They listened and never brushed off our concerns. They carefully covered our staircase, sticky mat at the entrance, and sealed off doors and windows, their attention to detail was beyond my expectations. Besides the technical side, they also have great communication- from online schedule reminders, sending/ revising quotes, confirming job details via text... etc. Synergy gave us peace of mind and a safe home again, highly recommended!

Horrible experience. They came to my home for weatherization project and left the cover off of my…read morewater heater. I've left several messages with no return call back. Not appreciated.