Earlier this year we had a hot water line burst in our crawl space that caused pretty major water and mold damage. My family was displaced and it was a very stressful and difficult period for us. After meeting with multiple remediation companies we were referred to ERI and specifically project manager William A. William was super courteous and professional, and worked with us coming from a place of genuine concern and care. He was very responsive and accommodating in helping us come up with a repair plan, and navigate the insurance claims process. The crews were very efficient and diligent in completing the work ahead of schedule, and to high level of quality. After the work was complete, William and ERI were very accommodating in helping us get insurance funds. ERI crew and William specifically are honest and genuine professionals. read more

ERI Environmental Remedies delivered exactly what you want from a specialty environmental company -- professionalism, precision, and zero nonsense. Their team showed up on time, communicated clearly, and handled the job with real expertise. You can tell they know the industry and take pride in doing things the right way. From the initial walkthrough to the final cleanup, everything was organized, documented, and done with care. No corners cut, no surprises, and no drama. Just solid work from a crew that knows what they're doing. If you need environmental remediation done right, ERI is the team you call. Reliable, transparent, and genuinely committed to helping people get back on their feet. Highly recommended. read more

They did an excellent job removing the asbestos from our HVAC ducting. Professional, polite, thorough. They were recommended by the company replacing the duct work (Art of Comfort, also A+!) and I could not be happier. They weren't the cheapest but they were well worth the price. Thank you! read more

We have worked with ERI on three occasions and I know that they do a great job. This last situation we had needed a quick response and their team directed by Laurie were able to come and start work on a Saturday and get the job done. If you're thinking about abatement with a serious company, I would definitely consider ERI as they are the most professional company that I've worked with on abatement and tearing down problems to find solutions. read more

Environmental Remedies Inc. Due to water damage in my condo, Environmental Remedies Inc (ERI) was called in to conduct Asbestos Abatement. I want to specifically thank Jose Reyes for his client centered focus and attention to all my questions. His team led by Oscar are highly professional and courteous. Thanak You Anthony for abatement equipment removal. This is an extremely professional team who confidently do their work in a timely matter. Most importantly, they communicate and arrive as scheduled. Many Thanks ERI. Rose. read more

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I don't have anything to compare to. Needed demolition and abatement for a flooded sewage pipe leak. ERI was recommended. Spoke to Matt and texted and emailed. They scheduled on a Saturday, which was wonderful for me since i didn't have to take a day off. They were within the window time of showing up. Two men. Later, a truck showed up to haul away. Very responsive and reliable. They provided a barrier and tore down to the frame, put a fan to " forgot the technical word" on for 24 hours, so in my case, 48 hours before they came to pick up on Monday. The place was done cleanly. Got my final bill via email. read more

Our remediation contractor chose them to remove some floor tile that had tested positive for lead. They got to work promptly and everything seemed to go smoothly. However, within two weeks of completing the paperwork they began sending me messages saying the bills were overdue and asking me to pay. I was flabbergasted as the bills were supposed to sent to our insurance. They persisted in pestering me even though their accounts receivable person couldn't even tell me when they had submitted their bill. The insurance issued them a check quite promptly, in my opinion, but they ruffled my feathers to the point that I would not recommend them to a homeowner. read more

Laurie with this team was incredibly communicative and thorough for the entirety of our journey with this team. Laurie is the kindest, most responsive and knowledgeable customer service person I have come across. Hopefully she's up for a promotion soon because that woman is on it! read more

We had a leak in our roof which caused black mold and asbestos. Unfortunately our Insurance company paid them before they started the job, $3,000. Bret the project manager told us it would be 3 days of demolition and running their fan 24/7 to get rid of the asbestos. During that time we are still living in our house and not allowed to use the heater. So we prepared ourselves for 3 days of being cold. Day 3 comes and a tester comes out to test the air to make sure it is clear of asbestos. He told us Bret should get back to us on day 4. Day 4 comes and we Email and call Bret and got his VM asking for status update. Nothing. Meanwhile, no heater in our house and we are cold all the time as our house tends to keep in the 50s range. We are coping with heating pads and blankets. Day 5 we call Bret and no response. Fan still running 24/7 and freezing. I contacted my insurance representative who referred us to ERI from the beginning and he told us that Bret is not responding to him. We told him what was going on and he informed us that he is removing ERI from their vendor referral list. Still day 5 someone from ERI not Bret contacts us saying they want their equipment back. Ummm is the asbestos gone or what??! Response "oh yeah it's gone". I'm glad my insurance company will no longer use ERI as I've read other reviews, they don't deserve the business. read more

Environmental Remedies - 5 days running on - Environmental Abatement Near Me - Hayward, California

I have lived in this house since l983 and it was built in l967. I could not figure out why the floors got dirty every time I had cleaned. The minute I turned on the air or the heat, the floor developed a thin film of white dust. I had a friend go under the house and he told me the ducts needed replacing. I had Service Champion come out and take a look. They told me i had asbestos in the ducts and on the vents. They told me they would have a company come and do the work. They were right on time and were super nice. ERI is fantastic. They were fast, efficient and fantastic. They put up a little tent in our dressing room, ran a big huge hose out our bedroom sliding door to get fresh air and went to work. I had expected them to take most of the day, but they were done by noon. I have the usual 2 bath/3bedroom house. About 8 vents. They were so quiet and did a little knocking, but not much. They even explained to me how they would do it, which was not part of their job, I am sure. I just thought the whole thing, which I thought would be very stressful was extremely seamless and easy. Thanks you for a wonderful job and it was inexpensive as well, considering all the work involved. Do use them if you have to have abatement done. read more

We suffered a fire on Father's Day. When we finally were able to get work started, we were lucky enough to have been referred to ERI from Fire and Water Damage Recovery. Jose has been great to work with. He's been super helpful with advice and guidance. He and his crew completed the work quickly and skillfully. We will be able to sleep better (after we finally get to move back home) knowing that ERI handled the removal of dangerous materials from our house. We had a miscommunication that led to some content inadvertently disposed of. But, once brought to his attention, Jose offered to make things right. You don't always find that kind of honesty and integrity. And, after losing just about everything we owned, we truly appreciate it. Should we ever need to have dangerous materials removed again, we will definitely work with ERI again. read more

Matthew Bane was my first contact with ERI regarding ceiling water damage, He was professional, responsive, and very aware I had a horrific experience with another abatement company who improperly abated and destroyed my home/property. Matt assured me the experience I had would *NOT* happen with ERI. Indeed, his words became fact. The ERI staff was not only professional, they were always on time, excellent communication, they diligently followed EPA PROTOCOL, and were completely transparent with the entire process from start to finish. The secure encapsulated work area was a serious piece of art with 2 viewing windows where you could see everything they were doing, warning signs, and air tight zippered doors, and a separate chamber to change, again tightly sealed. Dariel and Kevin did the work most expediently and were very polite. There was no dust or debris left anywhere inside from the approx. 5x7 or 8ft hole in the ceiling to the attic. Definitely nothing outside that chamber leading to the foyer, I watched part of the work and cleanup, spotless. The experience I had with ERI was bar none the best. EPA laws and regulations mattered to this company and were followed for my safety and my daughters. Excellent job by all. read more

This company is the best to work with. The workers were always on time. Our bathroom was done very fast and neat after they left for the other people to do the next job. Thanks Laurie for your company's service. Great people and it was nice to work with you and helping us to get the job done fast as we requested. Thanks Nellie Warren read more

We have used ERI twice, each time with Laurie facilitating. She is above & beyond when it comes to all aspects of the job. We were kept informed and she always answered her phone or called back very soon. Her assurances that all would be well helped in very stressful circumstances. The crew was also professional and cleaned up after the work was complete. I would not hesitate to recommend them this company. read more

One of most professional qualified companies I have worked with. The people that work there have great customer service skills and are very friendly and helpful. They were so supportive during a stressful situation in our home. The owner , Brad, was accommodating and sensitive to our situation along with his team I highly recommend ERI. Thank you ERI team! read more

WOW! Working with this company was such a great experience! Laurie was super personably and professional to deal with and Jose and his crew went above and beyond to make sure everything went smoothly. They worked, quickly, efficiently, and took great care in our belongings that were at the property to make sure nothing gets damaged. The work was done in less time than I thought and they left no mess behind! The crew was friendly and had great communication! read more

Laurie, project manager, Luis and Luis (also known as Luigi), remediation crew, and the young men that did the final clean up arrived on time, very friendly and professional. They all did a fantastic job. Our neighbor, who is a contractor was also impressed with their work. I highly recommend Environmental Remedies, Inc. (ERI). read more

Through the water abatement company, we used this company for asbestos abatement, and though we are not done yet if you use this company, I believe you will be IN GOOD HANDS! I 100% recommend them. They are VERY professional. Christian, who was my main contact, was reachable, knowledgeable, thorough, timely, helpful, reliable and communicative. He was easy to connect with, patiently answered all questions. The fellows doing the work (Carlos, Edgar, and Angel) arrived on time, were professional, reliable, COVID protocol focused, communicative, diligent and focused. All in all so far: Easy to work with, professional, knows what they are doing, timely -- what more could I ask for? read more

A fire sprinkler flooded my apartment, so I needed to do abatement to remove affected walls. This was an incredibly stressful situation, but Laurie Strodtbeck was SO HELPFUL throughout the entire process. I've never dealt with anything like this before, and Laurie immediately put me at ease. She showed up when she said she would, explained everything (sometimes multiple times), and continued to be available for any questions I might have throughout the entire process. Her team did exactly what they said they would (faster than expected too!), and they left everything in good shape. Overall, Laurie was so fantastic to work with and I'd wholeheartedly recommend ERI! read more

The company did the job of asbestos abatement and was communicative and helpful. The concerns are, most everything in the house had to be packed and moved out, even the refrigerator and piano. Pack out was not as we expected but pretty haphazard/not careful with breakables/very limited labeling of boxes. Unexpected items discarded. After work was done, told they would not move the piano back into the house even though they moved it out. We were not told we would have to hire a piano mover to move it back into the house. So, if you are expecting your household items treated cautiously and in an organized fashion , don't. It should be noted this review is for the company in San Diego, ca. read more

We were very lucky to have had Laurie Strodtbeck and her team remove the asbestos and mold from my Mothers 60-year-old home after a hot water pipe burst under the crawl space. ERI performed a very daunting task with professionalism, care, and efficiency. From the first call Laurie made to me I was put at ease with the momentous job ahead. I was several states away and was nervous about the next steps. She answered all my questions immediately and never left me with doubt. It's rare these days to get first-rate treatment with such kindness and perfection. Thank you, Laurie and Team! If you want the job done correctly, don't hesitate to call them. read more

We had water intrusion from a storm. We needed a portion of a wet wall and asbestos to be removed. We gathered estimates from 3 companies, then chose ERI. Laurie did the site visit and drew up the estimate - she was informative and friendly, while answering a zillion questions. The asbestos abatement team did an excellent job protecting the rest of our home with containment walls. They worked quickly and thoroughly, leaving the area clean. Anthony and Wilber were both cordial and helpful, throughout the tear down process. If anyone I know needs asbestos abatement, I will refer them directly to ERI. Their high caliber work and outstanding customer service are well worth every penny. Thank you, ERI!! read more

The best way to put it is that the job they do is as bad as Steve (project manager) is polite and responsive, literally two ends of the spectrum. But here's the details. Our condo roof started leaking during storms in January. By the time the leak was fixed there was mold/mildew underneath the popcorn asbestos so it had to go. Our HOA manager hired ERI to remove the asbestos from our hallway and closets where the leaks were. Steve was quick to answer calls, and his answers to my questions were always yes. You want this curtain removed by your washer? Sure! Will things be left clean? Totally! Then the job started.... We had to leave while the work was done over several days. We felt confident, thanks to Steve, that we were in good hands. The workers arrived promptly in well maintained trucks. My first clue something might be off came when I mentioned removing curtains and the guys said it wasn't in their work order, so we had to call Steve to get it ok'd. So it seemed that Steve would say yes to anything and leave to us to complain to get it actually done. When we hit the end of our mini-vacation while the work was done we were called by Brandon asking about coming to pick up the last of their equipment. I asked about him making sure all plastics were removed and disposed of, as Steve assured us it would be. Again it wasn't on the work order. So I told Brandon I'd call Steve. Brandon said fine, he'd remove the plastic. When we arrived home we were shocked to see that asbestos material was left ground into our carpet and the top shelf of our linen closet was covered in asbestos. The shelf from our main closet had been removed and put, nails first, against our living room wall with the closet door leaning on it pushing nails into the wall. Some pieces of plastic were left and Brandon had balled up the tape and tossed 2 of em towards our living room curtains. Not all of the curtain parts had been removed, our handyman took care of that. This whole experience makes me feel like they want to do as little as possible and then make up for it when you bug them. I was literally crying when I called our HOA manager and said he had to come see what he paid for, he was shocked with what he saw. I would not recommend this company to anyone! I hope our HOA doesn't use them anymore. 100% avoid! read more

I was referred to ERI by a water restoration company for asbestos abatement and mold remediation due to ceiling and walls testing positive for asbestos and mold from water damage (rain). ERI promptly answered any questions I had. The project manager did a great job of communicating with me and broke down all the costs. The work was done efficiently and they moved large pieces of furniture for me. The repairs they did surpassed my expectations and the water restoration company didn't even need to do any work because ERI did all the necessary asbestos and mold work and drying out the affected areas. I highly recommend ERI for any asbestos or mold concerns. read more

We recently used environmental remedies for our HVAC asbestos removal and they did a great job. They were recommended by our HVAC company who had worked with them before and had done exceptional work. After looking at the recent 1 star yelp reviews I got really nervous about using them but the two owners Brad/Scott were amazing. They quickly called me to discuss the yelp reviews and the process they would follow for removing the asbestos from our home. They made sure the staff took extra precautions especially bc we have young children. I learned a lot about asbestos removal from this experience and I think the other reviews can be misleading if you don't have all the information. The team onsite did a wonderful job very pleasant to work with and thorough in explaining every step with me to make sure I was comfortable. They were very thorough in their work and we had no issues! I would recommend them for those looking for this service. read more

ERI Called on time! Showed up on time scheduled! All 3 workers were courteous and prompt . Did excellent job of asbestos and debris removal Working through a claim with your insurance company can be very frustrating ERI is the only company so far it has made it a pleasure thanks again ERI for a traffic job The Manstroms read more

The guys from ERI showed up on time and were very professional. They cleaned up all the debris and sealed off the rooms that were not getting work done. Our ceilings were ready to be textured and painted by another company the day after ERI left. Great work! read more

When we bought our home, one of the first things we wanted to do was remove the popcorn from the ceilings. We interviewed quite a few companies and felt ERI was the most competitively priced with the best service. We were in constant contact and they arrived 5 minutes early for the appointment. Because of the nature of the job, we had to be out of the home for a few hours. When we returned we noticed that each room had their own bag which contained vent covers, screws and ceiling fans. This was something we were not expecting and very pleasantly surprised. It made it very easy to put everything back together once the ceilings were textured and painted. Each item was handled with extreme care and there was not any damage and all screws were included. After they left, there was not a mess in sight and they took all of their plastic sheeting with them. I would recommend ERI to anyone and it is so refreshing to have a company who puts their customers first. From beginning to end, they were extremely professional, kind and prompt. If you are looking for a professional abatement company, then do not look any further. Thank you ERI for making this a stress free experience! read more

Environmental Remedies - Popcorn Removal by ERI - Environmental Abatement Near Me - Hayward, California

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Because the management company for the condo I live chose to work with a untrustworthy liar contractor for less $, Environmental this company didn't get the work. The technician/project manager James Walker is very professional and everything he talked about, you can tell it's right way to do it. read more

Not only was ERI quick and thorough with their assessment, they were extremely fairly priced, especially considering the distance they traveled to come out to do the job. I recommend their services. read more

ERI takes every precaution to limit exposure of asbestos. Because of recent storms, water leaked into the house, and part of the wall had to be removed. Being it is an older home, there is asbestos in the walls. ERI was called to safely remove the damaged wall. Laurie was the representative that came out initially to evaluate the project. She explained each step of the procedure, and did not leave until we were comfortable with everything that was to be done. She was also easy to reach throughout the process to discuss any additional questions we had. On the day that the work was done, the workers arrived promptly on schedule and completed the project neatly and in a timely manner. We cannot recommend her and ERI highly enough. Laurie made a stressful situation so much easier than we ever imagined. read more

I didn't end up using this company for asbestos abatement because the testing I did turned out negative, so I didn't need to, but I wanted to commend them for being so responsive, and giving me so much information. They only do abatement, not testing, but they sent me a list of legit testing companies, and the email came instantly. They offered to do a free estimate, and were very considerate, suggesting possible ways that might save money, and explaining the basic system. read more

Beware of this company! STAY AWAY FROM THIS DISHONEST COMPANY! This company is not only dishonest but also incompetent. Their Goal in the business is to rip you off. You will find other companies which could do a much better abatement job with a price just 30-40% of what ERI charges. They also delayed the whole project for one month that is horrible when we have a very tight time line to finish the job. THEY DO NOT CARE ABOUT THE CUSTOMER. They may have soft spoken people answering calls for you and wait for you to fall into the trap, then you will find yourself dealing with this DISHONEST and INCOMPETENT company. read more

I had someone from this company come to my house to give me a quote to remove asbestos from my HVAC system. He basically told me there was asbestos in my duct work, the heater boots, and in the furnace pipe. This scared me to death and I immediately stopped using our heater because we have a 9 month old at home. I had visions of him breathing toxic air. The rep from this company gave me a preliminary estimate of $3-5k and he said he would follow up with a more accurate estimate by the end of the next day once he could do some calculations. When I told him the price he quoted me was quite a bit more than what our HVAC company said it would be, this company's rep got defensive. And then he looked around my house and said if I was planning on doing any remodeling I should know that there is probably asbestos in my walls and lead paint. Probably in an effort to upswell me. It's been a few weeks and I never received the estimate from this company. I did however receive estimates from two other abatement companies both estimating the cost of the work to be around $1200. Both companies said we only have asbestos in the boots and a little bit in 1 pipe. I definitely feel like Environmental Remedies was trying to take advantage of my husband and I. BUYER BEWARE!!! read more

Great service and the team turned up a little earlier which really made my day. They came in, did the very dangerous work of cleaning up asbestos and by the time they were done everything was cleaned up and absolutely no mess left behind and a very friendly and respectful team as well. Keep up the good work!! read more

I had the pleasure to work with Laurie at ERI these past two weeks to remove asbestos from my home. Laurie is one of the most professional, hard-working, communicative, speedy, efficacious, and conscientious professionals I have ever worked with. I was so impressed with her follow-up, texting me and calling me to schedule work, communicate the next steps, and prepare me for worker arrival. She was early on the job and quickly scheduled a needed re-work for the next day. She scheduled air testing for me before their job was started. Laurie's customer service is top-notch. Laurie gave me a very competitive rate and gave me peace of mind throughout the whole process. Please hire ERI to remove any lead/asbestos from your home. They are a Goldstar company! read more

This company was a subcontractor for a larger project where I needed to have some asbestos removed from my home. The technicians showed up on time and completed the job sooner than I had expected. They explained everything they needed to do, according to the work order, and how they were going to do it. Everything listed on the work order was accurate. When they left, they cleaned up the area to where it looked like they were never there. They did great work. I highly recommend using ERI. read more

They left our place trashed! Asbestos everywhere. Nothing had been vacuumed or cleaned whatsoever. There were wads of tape thrown all around the house and ground into the carpet. Holes cut in our ceiling. Nails and screws all over the floor. We had them come out to deal with mold in asbestos in our closet. Three days they were in our home and when we returned, I was in tears. My partner did all the communicating with the company. I was the one who came home first and found our house in the shocking state. These people need to be asbestos certified to work with this material. How the hell do you leave asbestos and crap everywhere? How is that safe? Were they not taught that in their certification course? Please, please, please DO NOT HIRE THIS COMPANY. I will never let them into my home again. read more

Jose was the project manager. Responsive, responsible and very pleasant. The company did the asbestos abatement we requested and, as we asked, they were careful to save as much of the cabinetry in the kitchen as possible (this was in response to a dishwasher flood). Their work was clean and neat. They coordinated with Water Damage Recovery (who recommended them) seamlessly. There was an air clearance afterward and it passed. My experience with the company was entirely positive. read more

I hired ERI for two different jobs - removing popcorn ceiling and removing asbestos containing ducting. In both cases asbestos containing material was clearly left behind after they supposedly finished the job. They tried to charge me over $1000 extra to come back and finish the job. It seemed very unprofessional to me and when I tried to share these concerns with them over the phone in a reasonable manner, I was rudely talked down to by one of their managers. Meanwhile, the presence of asbestos was preventing us from getting our HVAC system fixed by another company and we ended up going for weeks without heat in the middle of winter. It seems like their main goal is to get as much money out of you as possible, and they couldn't care less about your safety or satisfaction. I highly recommend you do not hire this company. read more