A few things you need to know about Ramon:
1. He does not have a place of business. He works out of his home. Any pictures of an 'office' on this profile or discussions of parking lots are fictitious. He directly told me I couldn't enter his place of business because it was his home.
2. He has no insurance or other protection for your equipment. If he damages something, you will be left on the hook. Ask to see his business license, bond, and proof of insurance before you deal with him.
3. He is, at least lately, highly unstable. Supposedly this is due to some oral surgery mishap.
I paid him to build a computer for me. It took him 6 weeks, supposedly due to the oral surgery issue. I asked several times for a refund of the money so I could just order one online from Dell. He was unable to because he'd already spent the money and the poor guy lives hand-to-mouth. When he delivered the system, it came without a license key. In his words, "I LOADED the operating system. I didn't say I would PAY for the operating system." If you go to Best Buy and order a computer "loaded with Windows 10", they aren't going to give you a machine without a license! Regardless, if that were the only issue, I'd probably give him 4 stars.
However, in the months since I continue to get strange, ranting text messages from him alternately threatening to sue me for $1, then to begging me to let him fix the computer he built which is now dead. I took it to a legit shop and they were in shock, as he hadn't properly screwed the motherboard to the case. This is BASIC stuff.
I had to get attorneys involved twice while dealing with him. The most recent time, he tried to claim that the PC I paid him to build for me was actually HIS property because he was the one with the receipts for the parts.
Ramon might have been a great tech before his surgery mishap. However, since I first talked to him in November, there is no way I'd let this guy in my house. I'd urge you to do a criminal background check on him. I work in IT and I've never had someone air their dirty laundry in front of me. Again, I have nothing against him personally, but professionally I would never trust him with my equipment. There are other great tech shops in San Diego I have found. read more