Although a new location, the owner is not new to me. Rich stuck out on his own from a former…read morerepair center and my son and I have followed for a few reasons. One, close to my office, which allows me to drop off vehicle and get to office, thereby not having to wait out the service. Second, great service at a price that is fair to both the consumer, me, and the shop, Rich. Rich is truly customer orientated and wants you to be satisfied from the beginning artg to come back! We will! Highly recommend S&S Auto Service here in Mentor!

Ok so this garage is a scam, i had them do all my repairs on my 2005 silverado and 2010 jeep…read morecommander, they replaced my jeeps motor, after saying i would get a rebuild from a company they said they could get the whole thing for $200 less, now im thinking ok now i dont have to pay to have all th parts moved over make it cheaper then buying a block and heads from reman company, nope they got exactly what i was going to get but only used with 100k miles on it, and i had to pay out for new starter which mine worked fine, and new water pump, again worked fine. i figured they had to cos of warranty for the motor, nope. so my $5200 quote to do what i wanted turned into a 100k motor used and untested and total was $7000 instead. we wont go into all teh breaks and other repairs they claim to have done and charged me for on this and the truck, well stick with motor, now i have had constant issues with jeep they replaced my alternator for free cos they had a used one to put on since i paid out the ass for the engine they scammed me on to be "nice" hahahaha. so anyway long story short still having problems over a year later, moved to pittsburgh area got a family trust mechanic shop to look at it, #1 most of the bolt from tranny to motor missing why i was always having a jump when shiting into gear, the flywheel cover plate and all the bolts for that missing, i had them go over leaks s&s claimed they did i had them go over the whole jeep, so far i spent another $3k fixing the issues they caused or claimed to h ave fixed, so for a $5200 quote to $10 grand so far and im still not done. im pretty sure most his regualrs might get good treatment cos they give good reveiws but they really are lazy garbage men pretending to be auto workers. i left a reveiw once so this is an updated to that one to things that have been found they screwed up and or didnt do, and the fact im still trying to work out all the little kinks they caused, oh fyi they yanked on my ac lines and causes a leak in my coolant system on the lines going to rear ac and never put a gasket on the ac connection on compresor they yanked out to replace motor let alone never tried to charge the ac system which worked perfect before they got it. i miss my ice box ac in the jeep after they gave it back. they are really poor mechanics i dont think they qualify to be called mechanics at this point and i would love to take them to court but yea court costs alone would eat up any winnings and they know it why they give shit service.

This is a great family Business that we have purchased multiple vehicles from…read more From their service to even their sales team that is approachable, friendly, and straightforward I highly recommend connecting with junctional and their family.

Since last review Jim reached out to me about that review!!! He ordered new tires,fixed rotors &…read morereplaced brake pads at his cost!! I agreed to pay half!! They turned the vehicle around in 48 hours!!!! I was very appreciative!!!! They now deserve this rating for doing what they were supposed to do!!! THANK YOU again Jim & Staff!!!

Top notch customer service. Was a pleasure to work with Phil Albert and the other guys at Classic…read more They were able to find the specific car I wanted and bring it in from another dealer which I really appreciated. Highly recommended place. Thanks again.

I just bought my first Mazda at Classic Mazda in Mentor and couldn't be happier. Sarah Holland…read morewent above and beyond helping me find the right car for me. I absolutely love her and would highly recommend you come see her if you are in the market for a vehicle. I love my CX50 Hybrid! Thank you so much Sarah Holland and Classic Mazda!

My husband brought his car in to replace brakes. Cost was much cheaper than the dealer. He has now…read morebrought his car in to replace the struts. Great customer service and high quality service.

Gave me a fair price and set the appointment. Took the car while I waited ( as planned) and took…read morecare of it in a timely manner so I didn't have to sit there very long. Refreshing to have someone do what they say and take care of their business there isn't much of that left anymore!!

Bryan Watson help us out he very friendly not pushy . Even the finance people very friendly down…read moreto earth.

be careful using their service department. I had my teenage son drop off my car for an oil change…read morewhile I was working. Before they even looked at the car, they deceived my son into approving additional work that was not needed. $80

I left my first review for the Avenue Auto Clinic 14 years ago, and I've been a customer of Dan and…read moreAvenue Auto Clinic ever since. After all these years, I still have nothing but great things to say. Dan has always been fair, honest, and genuinely looked out for me as a customer. His son Luke is great as well, along with Marty at the front desk. They're transparent about pricing, explain what actually needs to be done, and I've never felt like they were trying to sell me repairs I didn't need. There have even been times when I brought a vehicle in for something simple, like replacing a headlight bulb, and they didn't charge me for the labor. More importantly, Dan has been willing to tell me when something isn't worth fixing like when a part might make a little noise but is otherwise perfectly fine, and replacing it just to eliminate a squeak wouldn't be worth the money. That kind of honesty is hard to find in this business. After 14 years of taking my vehicles here, I can confidently say Dan is a mechanic you can trust. I wouldn't hesitate to recommend Avenue Auto Clinic to anyone looking for honest work, fair pricing, and people who actually look out for their customers.

Owner Dan and son Luke took care of me right away on a busy Monday at the drop of a hat, with my…read moreurgent need to replace a turn signal bulb that was out. No easy job on newer vehicles. They are awesome, thanks guys!

Don't bring your car here! BEWARE: Willoughby Hills Auto Repairs erases engine light codes. They…read moreerased codes in my car and pretended that nothing happened. But didn't deny the wrongdoing when confronted. Tim the shop owner claimed that they did a relearn afterwards. But relearn is not the same as repair! The vacuum leak problem was totally ignored and the smoke test was not done. Tim insisted that I can safely drive with a bad oxygen sensor. Glad I didn't and God Bless AAA tow truck. Another shop corrected what WHAR neglected to do. Never again am I setting my foot in this shop and don't recommend it to anyone. I guess this shop knows how to take advantage of an elderly woman. UPDATE: four months ago (May 2025), this very shop did some work on my car and requested a positive review. I said OK but am unable to post it since I reviewed before and Google won't let me do it again. The shop then sent a link to my phone and I was able to post a positive review from a different gmail address. I am buffled how WHAR even knew my another gmail that I never told them about, and what else they know about me, and how they are going to use this knowledge. IMHO this explains how many positive reviews of this shop are posted. Don't take them for granted.

Willoughby Hills Auto was beyond amazing. Extremely professional and friendly. My car broke down on…read morethe way to Buffalo and not only did they squeeze me in in the middle of the day but they got me back on the road and out the door so I didn't have to wait until Monday to pick it up. Above and beyond service.

These guys are great, honest mechanics! My wife took her…read morecar to Firestone because there was a small squeak coming from the front end. They told her she needed complete front brakes. We decided to take it to Rohaleys auto repair for a 2nd opinion. After looking at it we were told it was the bushings, but they were no where near needing replaced. We went from almost forking over nearly $450 to Firestone for NEEDLESS repairs to paying nothing because of Rohaleys honesty. (the front brakes were fine by the way). Just found our new mechanic!

honest, knowledgeable, reasonable and friendly. Everything you want from a garage…read more this is a complete r