Accell Automotive is the only place I will go for auto repair and maintenance. These guys are top…read morenotch on service and especially great on price. If you go anywhere else you are making a mistake by not choosing Accell Automotive!

Frank has done many repairs for me over the years. I've had breaks, exhaust, engine seals and…read moregaskets even electrical work completed. His price is right and I get my car back fast.

David has been incredibly helpful in repairing a friend's car at a reasonable price and with…read morecomplete transparency. I highly recommend patronizing this repair shop if you want honesty and good service. I understand that car repairs are expensive but when you have someone you can trust it is totally worth it.

New owners Dovid & Carrie are Great. Fast, Expert Repairs at affordable prices you can afford! This…read morewhy they are eXpert auto Repair!/

Took my 2010 Mazda CX9 in to be looked at. The technician told me what was needed. Got me in and…read moreout in less than an hour! Excellent service, excellent work!

I had been a regular customer over the last 30+ years and was satisfied with all previous service…read morehowever that all changed, along with my opinion of this business at my last visit. I took my vehicle in because my exhaust system was no longer quiet and wanted an inspection. I was told my vehicle required 2 new resonators and agreed to have the repair performed, however when I went to pick up my vehicle the SERVICE ENGINE SOON light was NOW on. I called and told them of the problem and was asked to bring it back the following morning which I did. I received a call phone from the business staing18 codes were revealed during the diagnostic, something they should have known prior to calling me the day before saying my vehicle was repaired and was told the service engine soon light was probably due to carbon build up from the welding that was performed and should go away after driving it for a bit. I immediately took my car elsewhere to have a diagnostic performed and it revealed that the oxygen sensor had failed (the technician at Mr. Muffler stated he had cleaned the oxygen sensor but in reality, damaged it). I am disappointed that given the opportunity to demonstrate some degree of integrity they did NOTHING to resolve the issue they created. I then had to take my vehicle in for service at a very reputable service center and have the problem resolved, which is what I should done initially. I surely will not make that mistake again. Having been a long-term customer, I am very, very disappointed.

I had gotten into an accident right before christmas and this car shop was nothing but helpful and…read morekind! They were nothing but patient and helpful. The main issue was insurance - it took around 3 weeks for them to sort it out. Bob updated me as much as he could - made sure to let me know everything that was happening with my car. He was so kind - everyone there was patient and made sure it was done correctly. Not to mention the work on my car ! It looks brand new again. Runs just like it did when I first got it! Will definitely be back again for my car needs.

My truck was in limp mode and in desperate need of a break job. I was worried the check engine…read morelight and limp mode was something serious. JCB diagnosed it perfectly the first time, It was just a bad battery! No trial and error repairs like other mechanics in Middlefield. Breaks are great and no problems since this , thanks JCB!

I called them to have my car towed when my car wouldn't start and AAA couldn't jump it. I believe I…read moregot an answer right away when I called. They were good about it. I told them I was looking for a locally owned garage instead of the national brand I was using. I also said I really needed my car back in a hurry to pick some stuff up. The car was on a trickle charger for a few days. I talked to Matt originally, I believe. The next morning they determined that the starter put in over the summer was bad; the oil drip pan was leaking; bad tie rod; struts need replaced. I agree, all good. I asked for the starter to be replaced along with the drip pan. I was good with the estimates for these, thinking these could be done quickly. We set that up. I forgot to ask how long that would take. I called 5-6 times over the course of the day and no one answered the phone. I think after about 30 rings it finally bounced to a voicemail for a different phone #. They finally called me around 4:00 pm. I told them I needed to know when my car would be ready and they never answered the phone. He was dismissive, which made me more frustrated, AND he was not grasping that I was getting more pissed as the convo went on. Apparently this was a different fella (Chad, I think?) He tells me it was the starter and he replaced it. He would work on the tie rod and the oil pan tomorrow. I told him I never asked them to replace the tie rod. He said he couldn't tell me how long I had on the rod so he was going to replace it. I told him I needed my car to pick some stuff up and would make other arrangements for the tie rod. I already told Matt this. Someone said they would work on the pan the first thing in the morning. I believe they did work on it first thing. Chad(?) picked me up. I was in a good mood, chatting, joking. By the end of the day I was screaming at Matt in my driveway. As I write this, I want to strangle them. I'm sure neither one can figure out why, even after reading this. They will both scratch their heads and blame their victim. Absolutely no self awareness what-so-ever between the two of them. I got my car home. I went to make my pickup over in Macedonia ( approx. 5 miles round trip). The car wouldn't start. I called 2-3 times before I got an answer. My previous frustration of their inaccessibility returned. I became anxious. When I explained what was going on, they were incredulous that I would have a 2nd bad starter. They would get a truck out asap to take care of it. Great. I asked if they had a loaner car I could use briefly for my pickup. I was not mad about the starter. I know shit happens. Matt said he would need my insurance card. I said I didn't have insurance right now because I don't go to many places these days. [I'm converting my house into a bed-&-breakfast.] Matt said he couldn't loan me a car for the pickup I desperately needed because I didn't have an insurance card. He was afraid of something happening and getting sued. Seriously. For a 5-mile local round trip. I asked what the odds were that he would end up in a lawsuit as a result of helping me. He said "probably low" but I was asking them to break a long-time procedure. I could visualize them clutching their pearls. Drama much, boys? I was fuming at his point but just let it go. I let the tow truck driver have it and asked him to pass it on. When my car was finished, Chad(?) called me to tell me it was finished and he started it 20 times to make sure it was good. In that call, I asked him if he needed the starter to be functional in order to replace the oil pan. He said "no." He proudly told me he wanted to wait to make sure the starter was the problem before doing anything else. I tried to get him to understand I told them many times I needed my car. I stopped the convo when he started changing his story. They dismissed me, a potential loyal customer, and treated me like I was a problem for them. The two of them dropped my car off because I told them I was never setting foot in that business again. When Matt handed me my key, his lips were puckered up like a sphincter. I congratulated him on saving his business from ruin. This is when I began screaming at him to get through to him that I was a human being. He didn't take me seriously until I told him that the half-million dollar property he was standing on was partially a result of my pre-covid career as an international business consultant for retail. All of the sudden I got some respect from this guy. I made sure he understood that this was not about a car, this was about a shitty experience pretty much from the get. These guys are not problem solvers. They are too self-absorbed and have no self-awareness. I will never go back and I will never recommend it. I'm going to Boyce over in Sagamore. They actually helped me out without a shit-ton of drama this past summer.

1st time at the shop and I am new in the area. The store was…read morerecommended to me by the discount tires shop I went earlier in the year. Do not base your judgment on the outside and inside look of the shop, as it looks a little old. The people is just super friendly and really want to help you. I just went in for a alignment check. The test was free and they even took me early. I was out in 30 minutes. They have coffee, Internet and all that available when you wait. I was not disappointed with my appointment and the other customers that were there at the same time didn't look either.

So here's a funny story. Someone recommended this repair shop when I was seeking a repair for my…read morehybrid. I left many messages to different repair places, only two called me back. This shop was one. The owner apologized he could not do the kind of repair I needed but wanted to get back with me so I could continue my search. This kind of courtesy, even when he couldn't help me- is so appreciated. I am certain this is why they were recommended. A little plug for this shop for showing something appreciated even when they couldn't help. Thank you! I hope this sends some new customers in your direction.

He is hands down the best mechanic in Geneva. If you need car work done, go here. Does not over…read morecharge or recommend unnecessary services. 10 outta 10!

Gisondo's Auto Service provided exceptional service. I received multiple phone calls, photos and…read moreupdates on what was being done with our company vehicle. Staff were courteous, professional and friendly! Would highly recommend! Thank you Mike and Team

I'm disappointed. I've been to this repair shop multiple times for both my car and my mother's car…read more I thought they did pretty good work, compared to other places I'd been in the past. However, recently my mothers car hadn't been locking. Mike previously thought it could be the lock actuator causing the issue but we hadn't taken it in to get checked so he wasn't 100% sure. He replaced the lock actuator in one of the doors but this ultimately did not fix the issue. When we took the car back and inquired about the issue not being fixed, he claimed that the behavior the car was displaying was standard, based on manufacturer design. However, the car never displayed these issues in functionality prior to the actuator being broken and subsequently fixed. Long story, short, they claimed to fix the issue without fully fixing it. I gave 3 stars instead of one because I generally haven't had issues in the past and have been pretty satisfied with the work this shop provides. I'd probably still take my car back, simply because it's hard to find good auto service.