From the moment I contacted this business, everyone was responsive, friendly, and communicative. Everything they said they'd do, they did. After getting a free estimate, they were able to provide service same day, and finished in half the time they predicted. Jay does outstanding work, my dings and a more serious crease were erased with no trace. He, Christina, and Stephanie were delightful to work with and I cannot recommend this crew enough. We are just visiting the area, but the trip to their shop was worthwhile, enjoyable, and far exceeded my expectations. read more

Responsive, quick turn-around for appointment; Worked with insurance company with unusual requirements to ensure repair was not only flawless but also paid out directly by insurer vs. out-of-pocket. The ugly door dings from the winter parking lot abuse are gone! read more

I'll start with the good - Mr. Dent is okay at dent work. The three dents that Zurich (and its subsidiary) approved for repair were fixed. Yay - Now, at the same time, while the car was there for said PDR work, I inquired if they could also repair two wheels (also under a Zurich policy/claim) and detail the vehicle, as it needed to be cleaned up before being returned as it is a lease. So to start, the car was going to go to Alloy Wheel Repair Services, to fix the wheels, but silly me, I asked Mr. Dent if he could be "Mr. Rim" too... Before even bringing the car or moving the claim from AWRS to Mr. Dent, i asked "will the wheels be repaired the same way they would be repaired at AWRS?" To which I was told "yes"... Now these are 19'' alloy wheels and need to be placed in a C&C lathe to be re-cut then repaint and cleared to repair... NOT WHAT Mr. Dent DID - they just sanded down the edge of the wheel with a grinding tool and painted an aluminium alloy wheel with some cheap silver spray paint... NOT THE SAME REPAIR AS AWRS THERE MR. DENT.. So clearly no Mr. Rim here, as the car now needs to go to Alloy Wheel Repair Services to have the two wheels re-repaired... Disaster one.. And Zurich's money... Next to that "detail" - CLEARLY Mr Dent is not Mr. Rim and he is NOT Mr. Detail either - First, I was over charged for an "exterior" only detail, that was sold as a "cut and buff"... Now, as someone who's actually detailed cars for wholesalers in my younger years, this was one of the WORST details i've ever seen. There are still areas of ruff paint (that could be over spray from that killer wheel repair) that an experienced tech could easily remove with a buffer... Plus areas of light scratching that were ignored. But the best part was there was still dirt and road grime on the bumpers.. Also, love the compound in every single gap & crack, and all over every moulding. Disaster two.. NEVER AGAIN - STAY AWAY Last and the most upsetting, was an item that was stolen from inside my vehicle. As mentioned above, the detail and all other work was to the exterior of the vehicle. However, upon pick-up, I noticed that an item that was around the rear-view mirror when the car was dropped off was now missing - an irreplaceable item given to me by a now deceased love one. When I asked were the item was, all the staff got real stupid, real quick or claimed "they didn't clean the car"... If the inside wasn't to be cleaned, one would argue the item was stolen, not mistakenly removed during cleaning. But, honestly, no one really seamed to care. Dents, maybe... Rims NEVER AGAIN... Detail... NEVER, EVER AGAIN. read more

After owning my new car for only a few weeks, a branch fell out of a tree and dented the roof of my car. We took it to Mr Dent and I have nothing but great things to say about this business!! The office staff were very courteous and attentive and made sure a tech would be there to fix my dent while I waited. We were taken care of from start to finish with a comfortable waiting area, coffee and the tech's kept us well informed while the work was being done. In a little less than an hour we were taken to inspect the repair before paying, needless to say I was thrilled! It looks amazing and you can't tell I ever had a dent in that spot!! I would highly recommend going to Mr Dent for any repairs you need done! Thank You Brandon for an excellent job! One very happy customer!! read more

My car was on the receiving end of RC Plane accident. Leaving my hood with two good size dents and some pretty messed up paint. I called Mr. Dent, they told me to come on in. Glad I did. The owner was able to give me a quote way under other body shops that gave me a quote. He also noticed that I needed work done on the front bumper (which on the left it had a hole in from a previous incident, and very faded black piece below the dodge logo). And offered a great price to fix that while in the shop. They were also able to get it in the shop very quickly. And return my car looking better then ever. They even took the time to fix a little bubbling on the front of the hood since they had to repaint it anyway. If you are looking for a dent/body shop with attention to detail and fantastic service, Mr. dent is it. read more

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Jay did a fantastic job and was fast. I can't even see where the dings was. Staff were all very friendly.

Highly recommended! Professional, courteous and fast. Repaired my rim rash to factory-new! I am very happy with the work.